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Opiniones de Ramada Hotel & Conference Center by Wyndham Kelowna

3 out of 5
Ramada Hotel & Conference Center by Wyndham Kelowna
2170 Harvey Ave, Kelowna, BC

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 357 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 403 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 122 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 79 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 42 de 1003 opiniones" "

8.2/10

Limpieza

8.4/10

Servicio y personal

7.8/10

Servicios

7.8/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel & excellent service
Se hospedó 2 noches en mayo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 15 may. 2024
Thank you for your feedback! We're delighted you enjoyed your stay, and our service. We hope to welcome you back soon!

10/10 Excelente

chris

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice and clean and quiet and close ro everything
Se hospedó 1 noche en marzo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 15 may. 2024
Thank you for your feedback! We're delighted you found our location convenient. We hope to welcome you back soon!

8/10 Bueno

Conrad

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Kids running around the halls at 9 at night
Se hospedó 2 noches en mayo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 14 may. 2024
Thank you for your feedback. We're sorry for the disturbance caused by kids running in the halls. In future we’ll ensure a quieter environment for you.

8/10 Bueno

Darren

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
I really liked the suite in 334. However the New York suite that we moved to on the 8th was not a 0. - Charging station had 1 plug not working. - Hair dryer did not work on setting #1 - Furniture was scratched up a lot. Over all for an extra $100 per night not the greatest value.
Se hospedó 7 noches en mayo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 14 may. 2024
Thank you for your feedback. We're glad you liked the suite in 334 but sorry to hear about the issues with the New York suite. We'll address these concerns to improve our guest experience. Thank you for bringing this to our attention.

8/10 Bueno

Kathryn

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location for doing business in Kelowna.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 14 may. 2024
Thank you for your feedback! We're delighted you found our location convenient. We hope to welcome you back soon!

10/10 Excelente

Dean

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great overnight stay. Close to shopping. Really clean but Older facilitiy. Great pub on location. Freindly staff and easy check in. Excellent stay.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 14 may. 2024
Thank you for your feedback! We're delighted you enjoyed your stay, found our location convenient, and appreciated our cleanliness and friendly staff. We hope to welcome you back soon!

8/10 Bueno

Duncan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Richard

Viaje familiar
Le gustó: Servicio y personal
The room was comfortable enough, but the room floors have carpet which is a personal preference. The furniture is average. The biggest downfall was the noise. We stayed in the second floor and the noise was above us and below us as well as right outside the door. There was very little soundproofing.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Renato

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great stay! Overall the hotel is great and staff very helpful and nice.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 14 may. 2024
Thank you for your feedback! We're delighted you enjoyed your stay, and found our staff helpful. We hope to welcome you back soon!

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Classy hotel with good customer service.
Se hospedó 5 noches en abril de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 14 may. 2024
Thank you for your kind words! We're delighted you enjoyed our hotel and customer service. We look forward to welcoming you back!

8/10 Bueno

Shane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms were clean with nice bedding. Towels and toiletries were supplied in the washrooms. The front desk dstaff were friendly and helpful.
Se hospedó 2 noches en mayo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 14 may. 2024
Thank you for your feedback! We're glad you enjoyed the clean rooms, nice bedding, and friendly front desk staff. We hope to see you again soon!

8/10 Bueno

Luc

Le gustó: Limpieza y servicio y personal
Nothing extravagant but does the trick
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Jay

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice
Se hospedó 1 noche en mayo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 14 may. 2024
Thank you for the 5-star rating! We're thrilled you enjoyed your stay. We look forward to welcoming you back!

10/10 Excelente

Terry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I would prefer a walk-in shower instead of a tub, or at least some grab bars in the tub area for safety.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The assigned staff on the front desk is superb! The building looked old but our stay was great. Always greeted by the front desk with smile. Five star for the guy at the front desk. Really sorry I was not able to retained his name.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cleaned your room each day with fresh towels.
Se hospedó 3 noches en mayo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 14 may. 2024
Thank you for the 4-star rating! We're glad you appreciated the daily room cleaning and fresh towels. We hope to see you again soon!

8/10 Bueno

Kristine

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 14 may. 2024
Thank you for the 4-star rating! We're thrilled you enjoyed your stay. We look forward to welcoming you back!

8/10 Bueno

Matthew

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, comfortable, walking distance to lots of restaurant options, and very reasonably priced. Only complaint is the private swimming lessons that we’re going on in the pool at seemingly all hours of the day, Friday, Saturday, and Sunday. We found they took up most of the pool, and the observing families took up most of the poolside seating. We even tried going at different times of day to avoid, but were unsuccessful.
Se hospedó 2 noches en mayo de 2024
Respuesta de Andrew L, Front Desk Supervisor, el 6 may. 2024
Thank you so much for taking the time to give us your valuable feedback. I'm happy to see that you found the property to be clean and comfortable while being located in a convenient location. I do apologize about the frequency of the swimming lessons. It is something that we are actively looking into. We want to ensure the best experience possible for our guests in all aspects of the property. We look forward to welcoming you back to Kelowna in the future!

10/10 Excelente

Dan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and close to amenities. Friendly staff.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 14 may. 2024
Thank you for the 5-star review! We're delighted you enjoyed our clean rooms, convenient location, and friendly staff. Come back soon!

10/10 Excelente

Carly

Se hospedó 1 noche en mayo de 2024
Respuesta de Andrew L, Front Desk Supervisor, el 6 may. 2024
Thank you so much for leaving us a great review, we look forward to welcoming you back to Kelowna in the future!

10/10 Excelente

Darcy, New Denver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Andrew L, Front Desk Supervisor, el 6 may. 2024
Thank you so much for leaving us a great review, we look forward to welcoming you back to Kelowna in the future!

6/10 Aceptable

Natasha

Viaje en pareja
Le gustó: Servicios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Needs some upgrades the carpets are badly stained. The wall are apparently thin and the doors must be slammed to lock properly. The staff at the front desk are terrible communicators and need some serious training.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Tami

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed at this Ramada for 6 nights. The room was very clean and spacious. I was traveling alone and I felt safe here. It was quiet and the bed was very comfortable so I had no issues sleeping. I did not have a microwave in my room so I wasn't able to bring any leftovers back with me to reheat later. Overall I was happy with my choice of hotel and I would stay here again when I come back to visit family.
Se hospedó 6 noches en abril de 2024

10/10 Excelente

Dorothy

I like to eat and drink at Mickey’s pub. It’s great area.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Lynda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room was very comfortable and spacious. Nice and clean. It’s a bit dated but we enjoyed our time there. This was our 3rd stay.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Madison

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Andrew L, Front Desk Supervisor, el 6 may. 2024
Thank you so much for leaving us a great review, we look forward to welcoming you back to Kelowna in the future!

4/10 Malo

Cory

Le gustó: Servicio y personal
The property is certainly not the most modern however I understand it to be a sold property recently, so it stands to reason. The challenges I faced were the following; Tap doesn't work at the front desk Pop machine closest to the elevators on 3rd floor doesn't work Hockey tournament in town with several young kids running up and down the hallways screaming, shouting, etc...up until 11pm first night and up to 1030 PM the second night until the front desk clerks came up and finally put a stop to it. I have submitted a complaint to this hotel previously due to a bad experience, and heard nothing. I even sent an email to the GM and again nothing...so I don't expect to hear back on this one either....
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Virginia

Viaje familiar
Le gustó: Limpieza y servicio y personal
I think its a little old and tired looking. Our bed was too soft and the pillows too high.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Ellie

No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Terrance

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing staff and leadership
Se hospedó 1 noche en abril de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 24 abr. 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to welcome you for another enjoyable stay soon!

10/10 Excelente

Michelle

Se hospedó 3 noches en abril de 2024
Respuesta de Andrew L, Front Desk Supervisor, el 6 may. 2024
Thank you so much for leaving us a great review, we look forward to welcoming you back to Kelowna in the future!

10/10 Excelente

Jean

Viaje familiar
Le gustó: Servicios
Excellent service! Small elevator.
Se hospedó 1 noche en abril de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 24 abr. 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to welcome you for another enjoyable stay soon!

8/10 Bueno

Marc

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice to have a pub and restaruant in the same building. Really need a makeup/shaving mirror in bathroom. Lighting in bathroom is poor.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Sheila

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was good. Great proximity to restaurants and shopping. Difficult to turn off Highway 97 to get to the hotel. We parked and then ended up being in a different building that was a bit confusing but we figured it out. Hot tub was not that hot.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Carolyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 24 abr. 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to welcome you for another enjoyable stay soon!

10/10 Excelente

Christin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was unique and spacious. Had plenty of space for our family of 5. Staff was great. Would definitely stay again.
Se hospedó 2 noches en abril de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 24 abr. 2024
Thank you for your feedback! We're glad to hear that you enjoyed your stay. We hope to welcome you for another enjoyable stay soon!

10/10 Excelente

Todd

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Staff were friendly and helpful and the location central to all Kelowna has to offer.
Se hospedó 2 noches en abril de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 24 abr. 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to welcome you for another enjoyable stay soon!

6/10 Aceptable

Deborah, Kelowna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The guest wifi is not secure. The beds were hard and uncomfortable. Close to shopping and lots of dining nearby
Se hospedó 7 noches en marzo de 2024

10/10 Excelente

Tayler

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was very spacious and comfortable. The pool in the hotel was fun for everyone. The staff were very accommodating and friendly. I would stay here again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 5 abr. 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to welcome you for another enjoyable stay soon!

8/10 Bueno

Sarah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The double story suite works well with a family.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 5 abr. 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to welcome you for another enjoyable stay soon!C

10/10 Excelente

Patricia, Surrey

Le gustó: Condiciones de la propiedad
Second time there and they did not disappoint
Se hospedó 2 noches en marzo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 2 abr. 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to welcome you for another enjoyable stay soon!

2/10 Terrible

rainier

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rude front desk and very unprofessional. Never come here
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Asadullah

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not good at all
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Kaylin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I’ve stayed here a few times now. Orchard Park Mall is across the street great for shopping and easy food options. Smittys is attached to the building as well for easy food options.
Se hospedó 2 noches en marzo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 29 mar. 2024
Thank you for your positive feedback! We're delighted to hear that you had a nice stay at our hotel and found our location convenient. We hope to welcome you for another enjoyable stay soon!

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 29 mar. 2024
Thank you for your positive feedback! We're delighted to hear that you had a nice stay at our hotel and found our location convenient. We hope to welcome you for another enjoyable stay soon

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Right across from Orchard Park Mall and located very conveniently alongside major Highway. Several dining option within walking distance.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 27 mar. 2024
Thank you for your positive feedback! We're delighted to hear that you had a nice stay at our hotel and found our location convenient. We hope to welcome you for another enjoyable stay soon!

10/10 Excelente

Lynette

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff. Restaurant attached. Liquor store attached. Close to shopping
Se hospedó 2 noches en marzo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 27 mar. 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 Excelente

Douglas

Se hospedó 1 noche en marzo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 24 abr. 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to welcome you for another enjoyable stay soon!

10/10 Excelente

eligia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Sushmita R. - Front Desk Representative, el 27 mar. 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to welcome you for another enjoyable stay soon!