Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 201 de 235 opiniones" "
10 - Excelente
201
Puntuación de 8, es decir, Bueno. Basada en 22 de 235 opiniones" "
8 - Bueno
22
Puntuación de 6, es decir, Aceptable. Basada en 2 de 235 opiniones" "
6 - Aceptable
2
Puntuación de 4, es decir, Malo. Basada en 2 de 235 opiniones" "
4 - Malo
2
Puntuación de 2, es decir, Terrible. Basada en 8 de 235 opiniones" "
2 - Terrible
8
10/10
Limpieza
9.8/10
Servicio y personal
9.6/10
Servicios
10/10
Condiciones de la propiedad
9.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Lydia
Viaje familiar con niños
16 may. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
everything
Lydia
Se hospedó 1 noche en mayo de 2022
Respuesta de Justin Werner, el 16 may. 2022
Lydia, thank you for your feedback. We are glad you enjoyed your stay.
10/10 Excelente
Luz, JAYUYA
Viaje en pareja
21 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location
Luz
Se hospedó 2 noches en mayo de 2024
10/10 Excelente
John
10 may. 2024
Le gustó: Limpieza y condiciones de la propiedad
John
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Ambassador, el 18 may. 2024
Dear John,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites
8/10 Bueno
Joelle
21 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dropped a star because the layout of the room is odd - the bathroom is right i. Front of the bed and has a glass door so when you turn on the light in the bathroom it lights up the room and bed - bit distracting if your trying to sleep
Joelle
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Ambassador, el 18 may. 2024
Dear Joelle,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites
10/10 Excelente
Melissa
8 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is a really nice Hotel
Melissa
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacy , el 9 abr. 2024
Dear Melissa,Thank you for taking the time to leave such a wonderful review! We are delighted to hear that you enjoyed your stay with us. Our team works hard to provide exceptional service and ensure that our guests have a memorable experience. We truly appreciate your kind words and look forward to welcoming you back in the future.Warm regards,
10/10 Excelente
Thea
Viaje familiar
31 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was clean. The staff were efficient, courteous and attentive. The breakfast had many options, including gluten free. We enjoyed our stay there.
Thea
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacy, el 9 abr. 2024
Dear Thea,Thank you for taking the time to leave such a wonderful review! We are delighted to hear that you enjoyed your stay with us. Our team works hard to provide exceptional service and ensure that our guests have a memorable experience. We truly appreciate your kind words and look forward to welcoming you back in the future.Warm regards,
10/10 Excelente
Joseph
Viaje familiar
29 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and everyone was very professional always was taken care of! Great service!
Joseph
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacy, el 9 abr. 2024
Dear JosephThank you for taking the time to leave such a wonderful review! We are delighted to hear that you enjoyed your stay with us. Our team works hard to provide exceptional service and ensure that our guests have a memorable experience. We truly appreciate your kind words and look forward to welcoming you back in the future.Warm regards,
10/10 Excelente
Erin, Terre Haute
Viaje familiar
24 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was very modern and felt so clean! The staff were very friendly and accommodating. Breakfast was basic, but fine, with several food and drink options. I would most definitely stay here again!
Erin
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager, el 27 mar. 2024
Dear ErinThank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with us. Your kind words mean a lot to us, and we look forward to welcoming you back in the future.Warm regards,Stacy
8/10 Bueno
Robert, SANFRANCISCO
17 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and new , strange layout of hotel- no food in town to eat that is decent beware there bring ur own food
Robert
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager, el 27 mar. 2024
Dear Robert,Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with us. Your kind words mean a lot to us, and we look forward to welcoming you back in the future.Warm regards,Stacy
10/10 Excelente
Chris
Viaje en grupo
3 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean & quiet property. Big rooms- would stay here again
Chris
Se hospedó 1 noche en marzo de 2024
Respuesta de Ambassador, el 14 mar. 2024
DearChris,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites
10/10 Excelente
Ashley D
19 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved the king suite
Ashley D
Se hospedó 1 noche en febrero de 2024
Respuesta de Ambassador, el 21 feb. 2024
Dear Ashley,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites
10/10 Excelente
Aesha
18 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was spacious enough for the three of us. Because the room provided a sofa bed, we all had a bed to sleep on.
The staff were friendly and welcoming.
The interior design of the hotel and the room overall was esthetically pleasing.
We will definitely stay here again when visiting family.
Aesha
Se hospedó 1 noche en febrero de 2024
Respuesta de Ambassador, el 21 feb. 2024
Dear Aesha,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites
10/10 Excelente
Cliente verificado
Viaje familiar
13 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cliente verificado
Se hospedó 1 noche en febrero de 2024
Respuesta de Ambassador, el 15 feb. 2024
Dear Anonymous,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites
10/10 Excelente
Kelly
13 feb. 2024
Kelly
Se hospedó 4 noches en febrero de 2024
Respuesta de Ambassador, el 15 feb. 2024
Dear Kelly,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites
6/10 Aceptable
Heewhan
Viaje familiar
12 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lighting inside was too dim. The water drainage at the sink was poor.
Heewhan
Se hospedó 6 noches en febrero de 2024
Respuesta de Ambassador, el 13 feb. 2024
Dear Heewhan,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites
10/10 Excelente
Mary
28 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mary
Se hospedó 1 noche en enero de 2024
Respuesta de Ambassador, el 13 feb. 2024
Dear Mary,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites
10/10 Excelente
Joseph
Viaje en pareja
28 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
People were real nice. Very nice room.
Joseph
Se hospedó 1 noche en enero de 2024
Respuesta de Ambassador, el 13 feb. 2024
Dear Joseph,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites
10/10 Excelente
David
22 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
David
Se hospedó 4 noches en enero de 2024
Respuesta de Ambassador, el 13 feb. 2024
Dear David,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites
10/10 Excelente
Timothy
20 ene. 2024
Timothy
Se hospedó 1 noche en enero de 2024
Respuesta de Ambassador, el 13 feb. 2024
Dear Timothy,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites
10/10 Excelente
Cliente verificado
Viaje familiar
1 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super friendly and helpful staff. Great room for family.
Cliente verificado
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ambassador, el 13 feb. 2024
Dear Anonymous,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites
10/10 Excelente
William
26 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
William
Se hospedó 2 noches en diciembre de 2023
Respuesta de Ambassador, el 13 feb. 2024
Dear William,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites
10/10 Excelente
Rob
Viaje de negocios
15 dic. 2023
Rob
Se hospedó 8 noches en diciembre de 2023
Respuesta de Ambassador, el 13 feb. 2024
Dear Rob,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites
10/10 Excelente
Erwin
Viaje en pareja
13 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One morning service at breakfast was poor. No hot food available. Manager finally got involved.
Erwin
Se hospedó 2 noches en diciembre de 2023
10/10 Excelente
Ken
8 dic. 2023
Ken
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Cliente verificado
Viaje familiar
30 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
New, Clean, Quiet
New hotel. Clean, quiet, comfortable.
Cliente verificado
Se hospedó 1 noche en noviembre de 2023
10/10 Excelente
Laura
Viaje familiar
24 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff, quiet, and clean. Close to lots of shopping, food, and activities
Laura
Se hospedó 3 noches en noviembre de 2023
Respuesta de Guest Ambassador, el 24 nov. 2023
Dear Laura,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites Kenosha
2/10 Terrible
Samantha
15 nov. 2023
Samantha
Se hospedó 4 noches en noviembre de 2023
Respuesta de Guest Ambassador, el 17 nov. 2023
Dear Samantha,Thank you for taking the time to leave a review. I couldn't help but to notice your rating of 2 out of 10. Here at SpringHill Suites we try to go above and beyond for our guests and for you that was not the case. We sincerely apologize for this. Was there anything we could have done to make your stay better with us? Please feel free to list any complaints and or suggestions you may have, so that we ensure you enjoy your next stay if you so happen to visit the area again.Again, thank you again for taking the time out to leave a review. Enjoy the rest of your day.
10/10 Excelente
Donnie
11 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The best so far!! 👍👍
Very nice hotel.. probably the cleanest one so far!
Donnie
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Ambassador, el 12 nov. 2023
Dear Donnie,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites Kenosha
10/10 Excelente
Kayla
Viaje familiar
30 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Kayla
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Ambassador, el 1 nov. 2023
Dear Kayla,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites
10/10 Excelente
Julian
18 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Julian
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Ambassador, el 20 oct. 2023
Dear Julian,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites Kenosha
10/10 Excelente
Stephanie
Viaje familiar
8 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The front desk check in woman was absolutely wonderful. The room was clean and spacious.
Stephanie
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Ambassador, el 9 oct. 2023
Dear Stephanie,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites Kenosha
10/10 Excelente
Tim
27 sept. 2023
Tim
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Ambassador, el 20 oct. 2023
Dear Tim,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites Kenosha
10/10 Excelente
Stacy
25 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room and bath was excellent. Very comfortable.
It was nice to have refrigerator. Very nice suite.
Stacy
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Ambassador, el 27 sept. 2023
Dear Stacy,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites Kenosha
10/10 Excelente
Jaime
10 sept. 2023
Jaime
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Ambassador, el 2 oct. 2023
Dear Jaime,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites Kenosha
10/10 Excelente
John
9 sept. 2023
John
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Ambassador, el 13 sept. 2023
Dear John,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringHill Suites Kenosha
10/10 Excelente
Stacey
9 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property was very clean, quiet and conviently located in Kenosha WI! If you get to stay here, please try the Brat Stop for a meal!
Stacey
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Ambassador, el 13 sept. 2023
Dear Stacey,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringHill Suites Kenosha
10/10 Excelente
Joseph, Issaquah
Viaje de negocios, Viaje familiar con niños
6 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank you everything is perfect
Joseph
Se hospedó 2 noches en septiembre de 2023
Respuesta de Guest Ambassador, el 13 sept. 2023
Dear Joseph,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringHill Suites Kenosha
10/10 Excelente
Brandon
1 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Brandon
Se hospedó 5 noches en agosto de 2023
Respuesta de Guest Ambassador, el 13 sept. 2023
Dear Brandon,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringHill Suites Kenosha
8/10 Bueno
Scott
Viaje familiar
29 ago. 2023
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice and clean. Bartender was rude though.
Scott
Se hospedó 3 noches en agosto de 2023
Respuesta de Guest Ambassador, el 30 ago. 2023
Dear Scott,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience of this matter is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites Kenosha
10/10 Excelente
Cliente verificado
Viaje familiar
24 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Stay
Loved the two queen room and the great layout. Very friendly staff. Breakfast had adequate options and I appreciated that when we arrived the tables were being cleaned. Only downside is the pool is very small and I didn’t realize prior to arriving there was no hot tub. Would definitely stay again and recommend to others.
Cliente verificado
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Ambassador, el 24 ago. 2023
Dear Anonymous,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites Kenosha
10/10 Excelente
Angela
22 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best Hotel of Our Trip
My husband and I stayed at 7 different hotels throughout our 10 day trip. Springhill was the nicest of all of them. It was very clean and roomy with a great shower and delicious breakfast.
Angela
Se hospedó 2 noches en agosto de 2023
Respuesta de Guest Ambassador, el 23 ago. 2023
Dear Ms. Angela,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites Kenosha
10/10 Excelente
Raymond
21 ago. 2023
Raymond
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Ambassador, el 13 sept. 2023
Dear Raymond,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringHill Suites Kenosha
10/10 Excelente
Aaron
Viaje de negocios
20 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Aaron
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Ambassador, el 21 ago. 2023
Dear Mr. Aaron,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites Kenosha
10/10 Excelente
Ernest
13 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was very nice, clean, friendly. Breakfast was good
Ernest
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Ambassador, el 14 ago. 2023
Dear Ernest,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our upper management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites-Kenosha
10/10 Excelente
Julian
11 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Julian
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Ambassador, el 12 ago. 2023
Dear Mr. Julian,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our upper management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites-Kenosha
10/10 Excelente
KATHLEEN
Viaje en pareja
6 ago. 2023
Le gustó: Servicios y condiciones de la propiedad
The desk personnel were cordial, informative, & helpful. Patrick is a very likable, well versed, intelligent employee. His promotes your hotel beautifully. I have already let people know about your hotel. I had a 55 year reunion in Kenosha.
KATHLEEN
Se hospedó 2 noches en agosto de 2023
Respuesta de Guest Ambassador, el 7 ago. 2023
Dear Kathleen,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our upper management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites Kenosha
10/10 Excelente
Honie
3 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and nice area
Honie
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Ambassador, el 3 ago. 2023
Dear Honie,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our upper management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites Kenosha
10/10 Excelente
SHAWNA
31 jul. 2023
SHAWNA
Se hospedó 1 noche en julio de 2023
Respuesta de Guest Ambassador, el 21 ago. 2023
Dear Ms. Shawna,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites Kenosha
10/10 Excelente
Cliente verificado
Viaje familiar
18 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Wonderful, clean facility. Very friendly staff and great breakfast.
Cliente verificado
Se hospedó 1 noche en julio de 2023
Respuesta de Guest Ambassador, el 19 jul. 2023
Dear Anonymous,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our upper management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites Kenosha
10/10 Excelente
bukola
Viaje familiar, Viaje familiar con niños
16 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
What a unique and beautiful hotel, very peaceful and so clean, my children don't want to leave. The staff are so friendly and helpful. We're going back soon.
bukola
Se hospedó 1 noche en julio de 2023
Respuesta de Guest Ambassador, el 19 jul. 2023
Dear Mr./Ms. Bukola,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our upper management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Danyell HutchinsGuest AmbassadorSpringhill Suites Kenosha