Lobby

Opiniones de La Quinta Inn & Suites by Wyndham Kerrville

2.5 out of 5
La Quinta Inn & Suites by Wyndham Kerrville
1940 Sidney Baker St, Kerrville, TX

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 451 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 277 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 135 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 86 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 55 de 1004 opiniones" "

8.0/10

Limpieza

8.6/10

Servicio y personal

7.8/10

Servicios

7.8/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Rafael Bustos

Se hospedó 1 noche en enero de 2024
Respuesta de Jennie Weber General Manager, el 4 feb. 2024
Thank you for your 4 out of 5 rating.

10/10 Excelente

Aracely

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Espaciosas
Buenas habitaciones muy espaciosas,bonitas,limpias y comodas,falta poner botellas de agua.
Se hospedó 1 noche en enero de 2024
Respuesta de Jennie Weber General Manager, el 19 ene. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kerrville. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bueno

Miguel Angel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jennie Weber General Manager, el 19 ene. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kerrville. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bueno

griselda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien, podría decir excelente, solo por detalle al entrar a la habitación olia a cigarro, el desayuno bien en general, atención buena ,si regresamos en Familia 👍🙋‍♂️
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jennie Weber General Manager, el 1 ene. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kerrville. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Malo

Maria

Se hospedó 1 noche en noviembre de 2023
Respuesta de Jennie Weber General Manager, el 7 dic. 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kerrville. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Malo

Miguel

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Jennie Weber General Manager, el 26 jul. 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kerrville. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

humberto

Se hospedó 1 noche en mayo de 2023
Respuesta de Jennie Hohman General Manager, el 1 jun. 2023
Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Sergio

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en agosto de 2019
Respuesta de Jennie Hohman-GM, el 8 ago. 2019
Thank you for your review.

10/10 Excelente

Maribel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2019
Respuesta de GM, el 25 feb. 2019
Thank you for choosing La Quinta, Kerrville! Your feed back is greatly appreciated!

10/10 Excelente

Oscar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
En el camino y confortable
Excelente opción muy cerca de la I-10

10/10 Excelente

Reginald, Shreveport

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to very nice restaurants; staff was extremely helpful and friendly
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Patricia, Odessa

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios
We stayed in room 110 and it reeked of cigarette smoke even though it's a "smoke free" hotel. I told the front desk and she apologized but offered no fix. Later I went and asked for air freshener and possibly clean bedding and was handed the clean bedding and so my husband and I changedd the bedding. That helped but the bed and the pillows smelled heavily of smoke. It was an awful night of smelling smoke and the air freshener they used to try and mask it.. we have stayed here several times but that was the last tine we will make that mistake.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Bill

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very pleasant staff. Room was quiet and quite (away from street) and adequate.
Se hospedó 1 noche en abril de 2024
Respuesta de Jennie Weber General Manager , el 25 abr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kerrville. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bueno

JD

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Indoor heated pool and hot tub. Great after a long day.
Se hospedó 1 noche en abril de 2024
Respuesta de Jennie Weber General Manager , el 23 abr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kerrville. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Vicki

Great place
Se hospedó 2 noches en abril de 2024
Respuesta de Jennie Weber General Manager , el 22 abr. 2024
Thank you for taking the time to tell us about your stay. We are pleased you enjoyed your stay and found it to be a great place! Thank you again for your very valued feedback.

8/10 Bueno

Jim

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable bed
Se hospedó 1 noche en abril de 2024
Respuesta de Jennie Weber General Manager , el 22 abr. 2024
We are pleased you had a comfortable stay and you found the bed comfortable. We appreciate you staying with us and sharing your feedback.

10/10 Excelente

bridget

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fastest check in and very friendly receptionist ! Breakfast was plentiful. Rooms have blackout curtains and it was peaceful and absolutely silent , even without the AC on. Thanks for stay!!
Se hospedó 1 noche en abril de 2024
Respuesta de Jennie Weber General Manager , el 14 abr. 2024
You are very welcome for your comfortable stay! We are pleased you chose to stay with us, and you found our staff to be very friendly and a fast check in. It's always a joy to hear our guests had a peaceful stay.

10/10 Excelente

Dimitrichka

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk person was amazing last night
Se hospedó 1 noche en abril de 2024
Respuesta de Jennie Weber General Manager, el 8 abr. 2024
Thank you for taking the time to tell us about your stay. We are pleased to hear that you enjoyed your stay and the front desk staff was amazing. These are the types of things we love to hear!

10/10 Excelente

Lakeem, NEW YORK

Le gustó: Servicio y personal y condiciones de la propiedad
It was ok
Se hospedó 2 noches en marzo de 2024
Respuesta de Jennie Weber General Manager , el 14 abr. 2024
We are pleased you took the time to tell us about your stay. Thank you for your feedback and choosing to stay with us.

6/10 Aceptable

Janis

Viaje familiar
Le gustó: Servicios
LaQinta has a general standard that I’m used to. This facility seemed “tired”, a little beat up. The walls were banged up and repaired haphazardly, the paint touchups didn’t really match. Dirt had collected in the corners. Oddly enough my cousin made a random comment about it without knowing we had just stayed there. She expressed a similar sentiment.
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel Michalak Owner, el 3 abr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kerrville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about your issues. We will speak with the Head Housekeeper and address the issues you mentioned. And share your comments with the owners of the hotel also. We do offer a wide range of variety on our breakfast buffet. From scrambled eggs, boiled eggs, yogurt, oatmeal and yes cold cereal and bagels and such. We are sorry none of these choices were to your liking. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We will speak with our Head Housekeeper and housekeeping team about the issues you mentioned. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Aceptable

Kenneth, Las Cruces

Viaje familiar
No le gustó: Servicios
Okay place to stay for over night stays while traveling. Fitness room was terrible. Needs a lot of upgrading. Breakfast was standard free breakfast fare.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jennie Weber General Manager, el 1 abr. 2024
Thank you for taking the time to tell us about your stay. Thank you for choosing to stay with us. We will share your comments about the fitness center and our hotel with our owners.

6/10 Aceptable

Angie

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
The lobby and breakfast areas are kept clean and updated. The elevator worked well. Breakfast was okay. They had scrambled eggs, potatoes and sausage as hot dishes. Parking was easy and the area surrounding the hotel looked safe. The hallway carpets and room carpets look like they could use a room a good steam clean. There is no fan in the bathroom so the bathroom doesn’t air out well. This is probably why there is mold on the wall next to the tub. The floor gets wet super fast and doesn’t dry. Towels ere super thin but clean. The stair halls were dirty and smelled and had rubbish on them for 2 days. I don’t recommend taking the stairs. The air conditioner smells when you turn it on. The room smells weird and probably needs the air filters changed. There were stains on the pillow and the carpets. Found petrified candy under the pull out sofa. When I was checking under the bed before I left to look for missing items there were balled up clumps of “something” under the bed. Not sure if it was dust or just damaged carpet. The place seemed dirty but I am thinking that could just be due to Kerrville. It was windy and dust stuck to us constantly. My car was covered in a light film of grime when we left. That is how the room felt to me. However I read the reviews before booking here so I knew most of these issues. If you just pretended you are staying with your kooky Aunt Edna then it is easier to accept. There were no bugs, I felt safe and I slept well.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jennie Weber General Manager, el 1 abr. 2024
Thank you for choosing to stay with us, rather than Aunt Edna. We are very sorry about the many issues you mentioned and, will share them with our owners of the property.

10/10 Excelente

Cathy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and friendly staff. Breakfast was great.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jennie Weber General Manager, el 1 abr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kerrville. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

lisa

Viaje familiar
Le gustó: Servicios
Na
Se hospedó 1 noche en marzo de 2024
Respuesta de Jennie Weber General Manager, el 3 abr. 2024
Thank you for your five out of five rating!

10/10 Excelente

Kaushal

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location.. I wish they had some outdoor seating area
Se hospedó 2 noches en marzo de 2024
Respuesta de Jennie Weber General Manager, el 1 abr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kerrville. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Alicia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Jennie Weber General Manager, el 20 mar. 2024
Thank you for your five star rating!

6/10 Aceptable

ana

Se hospedó 1 noche en marzo de 2024
Respuesta de Jennie Weber General Manager , el 17 mar. 2024
Thank you for taking the time to rate our property.

10/10 Excelente

Savannah

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Daughter loved the breakfast
Se hospedó 2 noches en febrero de 2024
Respuesta de Jennie Weber General Manager, el 11 mar. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kerrville. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.We are so pleased your daughter enjoyed our breakfast! Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Jennie Weber General Manager, el 11 mar. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kerrville. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Christye

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Jennie Weber General Manager, el 11 mar. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kerrville. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Amber

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk staff was awesome. Happy And accommodating
Se hospedó 2 noches en marzo de 2024
Respuesta de Jennie Weber General Manager , el 4 mar. 2024
Thank you for taking the time to tell us about your stay. We are pleased you enjoyed your stay and our front desk staff was awesome! Always a pleasure to hear we were happy and accommodating. Thank you for choosing to stay with us and hope to see you again.

2/10 Terrible

bob

Se hospedó 1 noche en marzo de 2024
Respuesta de Jennie Weber General Manager, el 25 mar. 2024
Thank you for taking the time to rate our property.

4/10 Malo

Esther, Ramona

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was dirty and so noisy.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jennie Weber General Manager , el 4 mar. 2024
Thank you for taking the time to tell us about yours stay. We will share your comments with our housekeeping staff. We are always happy to move your room or send an employee up to fix the issues in your room, if you are not happy. We love to have a chance to make it right. We are very sorry about the noise. We are a very busy hotel and noise can sometimes be an issue. If there is however a room with excessive noise, we are always happy to call or visit the room and follow up on noise complaints. It is usually resolved easily. Thank you again for taking the time to express your concerns and for choosing to stay with us.

6/10 Aceptable

Allen

Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
The staff was very nice and professional. This hotel was highly rated, but i am not sure how. The hotel was booked full on a Wednesday night and was very noisy. The walls seemed to be thin and you could hear the TV on both sides of my room. The room was dirty. There was hair on the sheets and on the bathroom sink. There was an old grape under the chair, and there was writing on the mirror near the bathroom that was not cleaned off. The writing appeared to be done with soap. Lastly, the room had an odor of a sweaty man. This room reminded me of a Motel 6, not a La Quinta. Disappointing.
Respuesta de Jennie Weber General Manager , el 29 feb. 2024
Thank you for taking the time to tell us about your stay. We will speak to our housekeeping department and, share your review comments with them. Thank you again for bringing this to our attention. It is through reviews such as yours, where we can improve where needed, so thank you again.

10/10 Excelente

William, Austin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff
Se hospedó 2 noches en febrero de 2024
Respuesta de Jennie Weber General Manager , el 29 feb. 2024
Thank you for your five out of five rating.

10/10 Excelente

Jesus

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Jennie Weber General Manager , el 27 feb. 2024
Thank you for your awesome rating!

8/10 Bueno

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient location and parking was well lit
Se hospedó 1 noche en febrero de 2024
Respuesta de Jennie Weber General Manager , el 27 feb. 2024
Thank you for taking the time to tell us about your stay. We are pleased you found our property to be a convenient location and our parking area well lit. We are pleased you enjoyed your stay and, hope to see you back again.

10/10 Excelente

Adrian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked the indoor pool and breakfast
Se hospedó 1 noche en febrero de 2024
Respuesta de Jennie Weber General Manager, el 25 feb. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kerrville. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bueno

Lynette R

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
Satisfactory for passing through. Cleaner than most in the area.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jennie Weber General Manager , el 19 feb. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kerrville. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Malo

Tony

Viaje de negocios, Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jennie Weber General Manager, el 13 feb. 2024
Thank you for taking the time to rate our property.

10/10 Excelente

Joel

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thank you for keeping things clean
Se hospedó 1 noche en febrero de 2024
Respuesta de Jennie Weber General Manager, el 13 feb. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kerrville. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Aceptable

John

Le gustó: Servicio y personal
It is somewhat dated as far as the rooms go but but overall an okay place to stay the night.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jennie Weber General Manager, el 13 feb. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kerrville. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Charlene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff!
Se hospedó 3 noches en enero de 2024
Respuesta de Jennie Weber General Manager, el 7 feb. 2024
Thank you so much for taking the time to tell us how your stay went. We are so pleased you found our staff great and enjoyed your stay.

6/10 Aceptable

Joseph

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Staff & breakfast options was great. Older building that just needs some tender loving care. Paint etc
Se hospedó 1 noche en febrero de 2024
Respuesta de Jennie Weber General Manager, el 7 feb. 2024
Thank you for taking the time to tell us about your stay. We are hoping in the near future, that the owners will start doing some updating. I have been working with our staff to make sure some important details are being addressed.

10/10 Excelente

Drew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean property
Se hospedó 1 noche en febrero de 2024
Respuesta de Jennie Weber General Manager, el 4 feb. 2024
Thank you for your five out of five rating.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Jennie Weber General Manager, el 1 feb. 2024
Thank you for your ten out of ten rating!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Could be good but lack of attention to detail.
This hotel could be nice but sprinkler on ceiling was taped on. Security latch on door was missing piece on the frame. We told the staff but door latch was never fixed. It was no way close to the great reviews I saw.
Se hospedó 3 noches en enero de 2024
Respuesta de Daniel Michalak General Manger , el 31 ene. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kerrville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excelente

Ana, Palmhurst

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Jennie Weber General Manager , el 31 ene. 2024
Thank you for the five star rating!

8/10 Bueno

Allyssonn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Jennie Weber General Manager , el 31 ene. 2024
Thank you for the four star rating!