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Opiniones de Magnolia Inn Kingsland

2 out of 5
Magnolia Inn Kingsland
1325 Hospitality Ave, Kingsland, GA

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 265 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 382 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 190 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 77 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 87 de 1001 opiniones" "

7.8/10

Limpieza

7.6/10

Servicio y personal

6.6/10

Servicios

7.2/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carmen

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente.
Se hospedó 7 noches en octubre de 2023
Respuesta de Hotel Manager, el 17 oct. 2023
Dear Carmen,Thank you for the excellent 5 out of 5 rating! We're glad to hear that you had a great experience. If you have any specific feedback or suggestions for us, feel free to share, and we look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 Excelente

HERNAN

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena
Fue muy buena gracias
Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Adolfo

Se hospedó 1 noche en julio de 2022

8/10 Bueno

Luis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
N/A
Se hospedó 2 noches en marzo de 2022

8/10 Bueno

victor

Viaje de negocios
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en octubre de 2021

8/10 Bueno

Monica

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en julio de 2021

4/10 Malo

Nestor j

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2021

10/10 Excelente

Gisela E

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy recomendable
Muy buena estadia y buen descanso
Se hospedó 1 noche en abril de 2021

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza
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Se hospedó 1 noche en noviembre de 2019
Respuesta de MIK, el 20 dic. 2019
Dear Guest, Thank you for your kind review. We're sure other guests considering this inn will be appreciative as well, and will find your review extremely helpful and informative. The manner in which you have described your stay so perfectly will no doubt lead to your review being recognized as one of the best of all time. Once again, thank you!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Un lugar bien limpio y acogedor me llamaron para entregarme algo k se me había quedado muy buena atención
Se hospedó 2 noches en marzo de 2019

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en marzo de 2019

8/10 Bueno

Tomas

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy malo
Mala la habitación y pésima la limpieza. Falta que lo remodelen y lo acondionen mejor para los huedpedes
Se hospedó 1 noche en abril de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Súper
Es muy cómodo, limpio y tranquilo . Le recomiendo a todos , el desayuno es excelente y es incluido en el rate !!
Se hospedó 1 noche en septiembre de 2017

4/10 Malo

kathy

No le gustó: Condiciones de la propiedad
The receptionist was amazing the owner I assume was feeding the ducks but it’s a sketchy neighborhood I think people live at this hotel year round our door barely closed looked like it had been kicked in multiple times .the kitchens are great for longer stays but that’s pretty much where it ends .and there’s really nothing there .other then the historic stuff
Se hospedó 4 noches en febrero de 2024
Respuesta de Hotel Manager, el 23 feb. 2024
Dear Kathy,Thank you for taking the time to share your feedback about your recent stay at our hotel. We truly appreciate your kind words about our amazing receptionist. However, we apologize for any inconvenience you experienced regarding the neighborhood and the condition of the door. We take these concerns seriously and will address them promptly to ensure the safety and comfort of our guests. We understand the importance of having a variety of amenities and will consider your feedback to improve our offerings. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.SincerelyHotel Manager

6/10 Aceptable

Ashley

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager., el 25 ene. 2024
Dear Guest,Thank you for the review. It's nice to see that you had an overall good experience. We regret if we let you down in any way. We shall definitely work on your observations. You can expect a further improved stay next time. We shall appreciate your kind understanding and request a rethinking to visit.Sincerely,Hotel Manager.

10/10 Excelente

Tina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 23 ene. 2024
Dear Tina,Thank you for the stay at our hotel. I’m glad you had such a nice experience with us, and I sincerely thank you for giving 10 out of 10 rating. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you.Sincerely,Hotel Manager

10/10 Excelente

Rev Ed

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quick overniter - everything was clean, well priced, and comfortable
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 23 ene. 2024
Dear Rev Ed,Thank you for the stay at our hotel. We're delighted to hear that you had such a wonderful experience during your stay at our hotel. It's our utmost priority to provide exceptional service, hospitality, and an overall outstanding experience for our guests. Your satisfaction is truly our reward. We can't wait to welcome you back for another memorable stay with us. Thank you for your kind words and for choosing our hotel.SincerelyHotel Manager

10/10 Excelente

James Casto

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quick and easy check-in. Clean rooms and much less cost than other motels in the area.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 21 ene. 2024
Dear James Casto, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am glad you had a smooth check-in. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

2/10 Terrible

Kayla

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 18 ene. 2024
Dear KaylaThank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

8/10 Bueno

Elwood

Thank you
Respuesta de Hotel Manager., el 25 ene. 2024
Dear Guest,Thank you for the review. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to serving you again soon.Sincerely,Hotel Manager.

8/10 Bueno

Daniel

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bad pillows
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager , el 10 ene. 2024
Dear Daniel,Thank you for your feedback and overall rating. We're glad to see a positive score. We apologize for the inconvenience with the pillows. Your input is valuable, and we'll address this issue to enhance the overall experience. We hope to have the opportunity to welcome you back for an improved stay.Sincerely, Hotel Manager

10/10 Excelente

Abraham

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager , el 10 ene. 2024
Dear Abraham,It is a great delight to see 10/10-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely, Hotel Manager

10/10 Excelente

Eugenia

This property was nice - room clean, great location to restaurants and shopping. The only issue was I wish the mattress wasn’t lumpy and soft. The hotel is dated, but for the price, I can’t complain too much.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Manager , el 10 ene. 2024
Dear Eugenia,Thank you for your excellent overall rating and positive feedback. We're delighted to hear you found the property nice, with a clean room and a convenient location. We appreciate your understanding regarding the dated aspects and the mattress comfort. Your insights are valuable, and we look forward to hosting you again for another great experience.Sincerely, Hotel Manager

10/10 Excelente

rihane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great customer service! Friendly and kind staff. Clean motel. Overall we had a great stay! Would definitely recommend:)
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager , el 1 ene. 2024
Dear Rihana,Thank you for the perfect 5 out of 5 rating! We're thrilled to hear that you had a great stay and experienced great customer service from our friendly and kind staff. Your recommendation means a lot to us, and we look forward to welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager

8/10 Bueno

Lulu

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Decent for the price. Suggest give a little more shampoo in the rooms.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 30 dic. 2023
Dear Lulu,Thank you for the stay at our hotel. I’m so pleased you had a completely positive experience with us and enjoyed our services. We are glad to note that you found our clean, comfortable hotel with a decent price. We certainly try our best to offer the best and certainly the most comfortable stay possible. We have noted your concern and forwarded to the management department. We promise next time you will find a great experience. We hope to see you again soon. SincerelyHotel Manager

2/10 Terrible

Jheri

Viaje en pareja
No le gustó: Condiciones de la propiedad
The room looked as if had not been cleaned there was still hair from the guest before me. There was only one towel set. For 75 I was highly disappointed and I will definitely not be staying there again
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 30 dic. 2023
Dear Jheri,Thank you for the stay at our hotel. We are really sorry for the unpleasant experience during your stay. Your review is very important to us. We have noted your comment regarding cleanliness. The housekeeping staff has received additional training in the level of cleanliness required of them as our employees. We will ensure that all rooms are properly checked for cleanliness before checking in the new guest. I hope you will give us another chance to satisfy you the next time you’re in the area. SincerelyHotel Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager , el 1 ene. 2024
Dear Guest,Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 Excelente

tasha

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 26 dic. 2023
Dear Tasha,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

10/10 Excelente

Donna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, comfortable & convenient
I have stayed at this motel for many years and always pleased wirh service and my room. The price is always competitive and though it has aged some, its clean, comfortable and convenient.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager , el 24 dic. 2023
Dear Donna,Thank you for the perfect 10/10 rating! We appreciate your loyalty over the years. It's fantastic to hear that you consistently find our motel clean, comfortable, and convenient. We value your feedback and look forward to welcoming you back for many more years to come!Sincerely, Hotel Manager

8/10 Bueno

Bonita

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Hotel Manager, el 18 dic. 2023
Dear Bonita,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

2/10 Terrible

Amber

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 13 dic. 2023
Dear AmberThank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

10/10 Excelente

Wade

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best stay ever
All the staff were very nice the owner was very helpful with the stay. The staff was professional probably the best hospitality that I have ever had from a company. Always so helpful and never once did I not see a staff member with out a smile. I’m very impressed with the entire stay with magnolia inn.
Se hospedó 16 noches en noviembre de 2023
Respuesta de Hotel Manager , el 9 dic. 2023
Dear Wade,Thank you for the outstanding 10 out of 10 rating! We're thrilled to hear that your stay at Magnolia Inn was the best ever. It's wonderful to know that all the staff were very nice, the owner was helpful, and the overall hospitality was the best you've ever experienced. We truly appreciate your kind words and the recognition of our team's professionalism. We hope to have the pleasure of hosting you again in the future!Sincerely, Hotel Manager

10/10 Excelente

Lam

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 17 dic. 2023
Dear Lam,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 5-star rating. Please visit us again soon.Sincerely,Hotel Manager

8/10 Bueno

Lance

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 19 nov. 2023
Dear Lance, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

8/10 Bueno

Kai

Le gustó: Limpieza y servicio y personal
Kingsland is the best I-95 over nigh stop. And this place is the most affordable quality motel. Excellent staff.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager , el 19 nov. 2023
Dear Kai,Thank you for your feedback! We're glad to hear that you consider Kingsland the best I-95 overnight stop and appreciate the affordability and quality of our motel. It's wonderful to know you had a positive experience with our staff. We hope to continue exceeding your expectations and welcome you back on your future travels.Sincerely, Hotel Manager

10/10 Excelente

Normand

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Propre et emplacement pratique
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager , el 19 nov. 2023
Dear Normand,Thank you for the perfect rating! We're pleased to hear that you found our location clean and convenient. We strive to provide a positive experience for our guests, and we look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

10/10 Excelente

Wade

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel Manager., el 16 nov. 2023
Dear Wade,Thank you for sharing such encouraging feedback by giving it a 10-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

6/10 Aceptable

Vivek

Le gustó: Servicio y personal
It is very affordable, so hard to be too fussy. There are leak stains in bathroom ceiling and i did see a roach. Bed was comfortable and clean and I would stay again for that price.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager., el 11 nov. 2023
Dear Vivek,Thank you for commenting. It's great to hear that you found the room clean and the bed comfortable. We apologize for the dissatisfaction due to cleanliness concerns. We will use your comments as we change and improve. Nothing means more to me than providing a pleasant guest experience. I hope that you will focus on the good things and choose to stay again.Sincerely,Hotel Manager.

10/10 Excelente

Diane

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Tout est ok Très bon prix
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 9 nov. 2023
Dear Diane,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think. It's very helpful.Sincerely Hotel manager

8/10 Bueno

Robin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 4 nov. 2023
Dear Robin,Thanks for sharing your great feedback and giving a 8 out of 10 ratings. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope to you will recommend our hotel with your family and friends. Thanks for your feedback.SincerelyHotel Manager

8/10 Bueno

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager, el 31 oct. 2023
Dear Nancy,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think. It's very helpful.Sincerely Hotel manager

2/10 Terrible

Noah

Viaje de negocios
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
White lady at front desk at night is rude..
The lady in the front is rude I own a business and I asked the lady can she move her vehicle and she did but she had some things to say about the vehicle telling me I could park in somewhere else when I got told by I’m assuming the manager I could park in the front of the motel I would suggest get better service at the front desk if you want to have happy people.
Se hospedó 4 noches en octubre de 2023
Respuesta de Hotel Manager., el 28 oct. 2023
Dear Noah,Thank you for the review. I am sorry to hear that you didn’t have a pleasant experience at our hotel. We’re involved in a continuous improvement process aimed at making the hotel better than ever before. I hope you will visit again and see how we’re getting better every day.Sincerely,Hotel Manager.

8/10 Bueno

Kelvin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Value for price was what I was looking for
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager, el 26 oct. 2023
Dear Kelvin, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

6/10 Aceptable

Donna

Viaje familiar
No le gustó: Limpieza
Not the same experience i enjoyed in the past
The motel is a different owner or manager. I have stayed at Magnolia Inn everytime i travel from Florida/Virginia and this was a disappointing experience. I spilt some water on the floor in room and wiped up with white wash cloth and it was completely black when done mopping up water. Floors were very dirty. The bed was clean but the pillows were tiny and useless. My past stays included a gift bag at check in, which included two bottles of water and some snacks. Clearly as the saying goes, you get what you paid for.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager, el 23 oct. 2023
Dear Donna,Thank you for choosing our property.We are very sorry that we did not meet your expectations.Your comments are very important to us, as they will help us to improve our services and our guest experience even more.We hope that you will visit us again.SincerelyHotel Manager

2/10 Terrible

Angel

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I booked a double queen room here for 3 nights and instantly regretted it when we got there. We drove for 17 hours to be there for my son's naval graduation. The room we were given had stains on the bedding, the beds were hard as a rock, the shower was hanging out of large hole in the wall, the pillows had no protective covering, just a thin pillowcase and the remote didn't work to the tv. Also, my mother in law called in advance when she booked her room to let them know she would need one downstairs because she is disabled and has trouble climbing the stairs. They said they would have a room for her. Once we arrived there happens to be no downstairs rooms available. Needless to say, we did not stay the entire time. We got a much nicer room across the way at comfort suites for the remainder of our visit.
Se hospedó 3 noches en octubre de 2023
Respuesta de Hotel Manager, el 23 oct. 2023
Dear Angel,Thank you for the stay at our hotel. We regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We take feedback from our guests very seriously. we have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Please visit us again.SincerelyHotel Manager

10/10 Excelente

Joan, Powell River

Le gustó: Limpieza y condiciones de la propiedad
Quick checkin, friendly staff, coffee available🤗
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager, el 2 nov. 2023
Dear JoanThank you for the stay at our hotel. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our friendly staff's. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.SincerelyHotel Manager

10/10 Excelente

Edward

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager, el 9 oct. 2023
Dear Edward,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

8/10 Bueno

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en octubre de 2023
Respuesta de Hotel Manager, el 8 oct. 2023
Dear Mary, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

4/10 Malo

Angelina

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager, el 8 oct. 2023
Dear Angelina,I am disappointed to see the 4-star rating out of 10. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will write to us in detail about where we went wrong so we can rectify the issues and gain a 10-star rating.Sincerely, Hotel Manager