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Opiniones de AC Hotel by Marriott Kingston, Jamaica

4.5 out of 5
AC Hotel by Marriott Kingston, Jamaica
38 Lady Musgrave Rd, Kingston, St. Andrew Parish

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 359 de 570 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 143 de 570 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 34 de 570 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 570 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 570 opiniones" "

9.6/10

Limpieza

9.0/10

Servicio y personal

9.0/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Viridiana

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Ivonne

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Amaury

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service!
Se hospedó 1 noche en julio de 2022
Respuesta de Rusheen Harris , el 3 ago. 2022
It was our pleasure hosting you Amaury and we hope to see you again soon.

10/10 Excelente

Rosemarie

Se hospedó 1 noche en octubre de 2021
Respuesta de Rusheen Harris, el 6 oct. 2021
Hi Rosemarie, thank you for staying with us and for your kind review.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There were a couple people in the front desk that were not really friendly
Se hospedó 4 noches en febrero de 2020
Respuesta de Shantell, el 13 mar. 2020
Thank you for your feedback on your experience at the AC Hotel Kingston. Feedback like this helps us to constantly improve our customer experiences by knowing what we are doing right and what we can work on. We will ensure we have a talk with our agents to ensure the highest level of customer service is maintained at all times.

10/10 Excelente

Migdalia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en diciembre de 2019
Respuesta de Shantell, el 10 ene. 2020
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excellent service
Se hospedó 5 noches en agosto de 2019
Respuesta de Koen Hietbrink, el 19 ago. 2019
Thank you so much! We look forward hosting you again! Regards, Koen

10/10 Excelente

Jesus, doral

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I recently stayed at the AC Marriott Kingston in Jamaica, and it was a fantastic experience! The hotel was spotless, with modern and comfortable rooms. The staff were incredibly friendly and welcoming, making me feel right at home. The restaurant and bar had a great ambiance, with delicious food and drinks to match. Overall, I was thoroughly impressed with my stay and would highly recommend the AC Marriott Kingston to anyone traveling to Jamaica. Great job, team!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Shahine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the hotel and staff were great. the only issue was Expedia they were not helpful and feel like the site and staff only know how to con people out of their money. highly recommend the hotel just book directly instead of using this stupid site
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Neikelly

Le gustó: Limpieza y servicio y personal
Cool
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Janell

Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Tina

Le gustó: Limpieza y condiciones de la propiedad
Clean hotel.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Melissa, Hempstead

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Vashish

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good business hotel. Not in the middle of the city though, a car maybe necessary to get to certain places.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Christopher

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very accommodating staff. Quick and friendly service. Convenient location. Lots of amenities.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Esther

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Stacy ann

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The look, service and close to party events
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Marquise

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property..I was quite impressed!
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Suzette

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff, especially the Security Officers
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Chelsea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Delita, baldwin

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Donesea

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kassie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved this hotel ! The staff were extremely accommodating and friendly!
Se hospedó 7 noches en abril de 2024

10/10 Excelente

Nathanael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing place to socialize
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Nathanael

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Tiyra

Se hospedó 5 noches en abril de 2024

10/10 Excelente

Smilie, Bronx

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
10 out 10 definitely coming back again
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Nathanael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing place to stay
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Brittanny

Se hospedó 5 noches en abril de 2024

6/10 Aceptable

Sheree

Viaje en grupo
My recent stay at the AC Hotel in Kingston, Jamaica was disappointing. Despite a smooth check-in and exceptional staff like Jody, the overall experience fell short. Manager Justina attempted to address concerns, but cleanliness and atmosphere were lacking. The hotel felt more like a public lounge, uncomfortable for guests. The gym was decent, but the pool area was unclean and overcrowded with non-guests. Additionally, the ATM was out of order for three days without notice, inconveniencing guests. For $3000 USD, the value was poor. I wouldn’t recommend it, especially for female solo travelers. Marriott should reconsider its affiliation. The lack of attention to detail, combined with the uncomfortable environment, made for a disappointing stay. There’s room for improvement in terms of cleanliness and overall guest experience. While some staff members showed dedication, others were lacking in professionalism. Overall, I expected more from a hotel associated with the Marriott brand. It’s essential for guests to feel valued and comfortable, which was not the case during my stay. I hope management takes these concerns seriously and implements necessary changes to improve future guests’ experiences good luck.
Se hospedó 11 noches en marzo de 2024

10/10 Excelente

Sonya

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Patricia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
overall a nice experience. But the elevator were not in service just about every night
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Danielle

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Sharon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely stay! Staff and facilities were excellent!!
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Sharian

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, great staff and property was clean
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Tavere, North Lauderdale

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
comfortable
Se hospedó 5 noches en marzo de 2024

8/10 Bueno

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was beautiful and had many amenities!
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Lori

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was very clean and convenient if you have family in the area. I didn’t like that room service was not offered as an amenity.
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Angelita

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are absolutely excellent. Customer service in all areas of the hotel is top notch.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Sharnette

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
property is beautiful, staff is dedicated
Se hospedó 16 noches en diciembre de 2023

10/10 Excelente

Mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was terrific, would definitely come back.
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Angela, Minneapolis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place for a night or 2 in Kingston.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

ADEBOLA

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
We enjoyed our stay at AC Hotel Kingston, Jamaica. Hotel is lovely and clean. The food tastes amazing. Highly recommend the ‘Jamaican Breakfast’ and ‘sweet potatoes and jerk chicken’! A few minuses: the swimming pool is open to non-guests and it’s right beside the AC Hotel lounge. It’s uncomfortable when you want to go for a swim or relax by the pool, and there are people fully dressed and/or having meetings. The kitchen staff/waiters & are waitresses were pleasant, but we noticed a consistent slow service. It wasn’t always busy (in the mornings when we mostly went) so we didn’t understand the slowness; service was just blehhh
Se hospedó 5 noches en febrero de 2024

10/10 Excelente

Vashti

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service and very welcoming friendly staff
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Johanne

Le gustó: Limpieza
Great!
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Nickesha Lindsay

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were friendly except one particular male bartender. Buffet breakfast was awesome but please tell visitors of the ackee and callaloo that is also included.liquor was a bit overpriced but overall excellent hotel to stay. Very modern and clean. Definitely returning.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Everette

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Upon arrival, I was greeted by the warm and welcoming staff at the front desk who ensured a seamless check-in process. Their hospitality was unparalleled, and throughout my stay, they went above and beyond to check in with me and cater to my every need. recommending local hidden gems, their dedication to guest satisfaction was truly commendable. I must say a big shout out to Jhenelle at the front desk, and Prince, Shane, and Romaine at the bar, they are Amazing. The accommodations at the AC Hotel were simply exquisite. My room was a haven of comfort with a decent view of the surrounding landscape. Every little detail was carefully thought out, creating a cozy retreat where I could unwind and rejuvenate in the heart of Kingston. The food was also tasty, for a better experience please sit at the Bar, as the waiters in the lobby could do with a lot more traning. In addition to the decent accommodations and delectable food, to the small swimming pool to the state-of-the-art fitness center, I was able to relax and unwind during my stay. The best part about this property is that it has a nightlife. Most evenings you will have guests as well as other locals gather in the lobby and socialize. The AC Hotel will do even better if they provide Valet and Bell Hop Services. To park my car myslef or carry up my luggage to my room, takes away from an even better experience. Overall I highly recommended this property.

10/10 Excelente

Nancy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful centrally located hotel. The staff was very polite and accommodating. The rooms were very clean and comfortable. Nice property definitely will return.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Soe

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My first time staycation here and I am in love with AC . Definitely will book next times as well .
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Jaime

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was friendly and helpful. Having dining at the hotel was a plus. Needing access card for the elevators made it feel safe
Se hospedó 5 noches en febrero de 2024