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Opiniones de Baymont by Wyndham Knoxville I-75

2.5 out of 5
Baymont by Wyndham Knoxville I-75
6712 Central Avenue Pike, Knoxville, TN

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 221 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 275 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 225 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 147 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 136 de 1004 opiniones" "

6.6/10

Limpieza

7.2/10

Servicio y personal

6.4/10

Servicios

6.4/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

liann

Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 11 ago. 2023
Your experience is one that we work hard to provide, so thank you for the fantastic review.From our top-notch service to our secure and peaceful atmosphere, you can always depend onus for a great stay. The next time you're passing through, we hope that you count on us foranother fantastic visit.

8/10 Bueno

Mauricio

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Juan

Se hospedó 1 noche en junio de 2022
Respuesta de john, el 24 jun. 2022
We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the area

6/10 Aceptable

LIz

Viaje familiar
No le gustó: Limpieza y servicio y personal
No satisfecha
Estaba polvoso , limpieza no muy buena cobijas creo que no las cambiaron cuarto olor a cigarro
Se hospedó 2 noches en diciembre de 2021
Respuesta de scott, el 31 dic. 2021
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. We would love to welcome you back soon.

8/10 Bueno

Ervin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021
Respuesta de scott, el 19 jul. 2021
It's fantastic to know you had a full-value experience with us, which was made possible by our relaxing ambiance, sumptuous breakfast, and great hospitality. We can't thank you enough for your compliments, and we'd love to see you again.

6/10 Aceptable

Mary Ann

Viaje en pareja
Can be noisy during the day bc of the pool area but quiet at night. bath tub was cracked but beds are very comfortable
Se hospedó 3 noches en abril de 2024
Respuesta de shelly, el 30 abr. 2024
Thank you fort your feedback. We will address your concerns that they will be resolved. We hope you consider staying with us again so that we may make it up to you.

6/10 Aceptable

Louis

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
WE HAD TO CONSTANTLY ASK THE MANAGEMENT FOR ESSENTIALS AND THE BREAKFAST WAS TOO LIMITED. PERCY WAS AN EXCELLENT WORKER AND VERY HELPFUL AND FRIENDLY AND INFORMATIVE LOU AND MARY LAURO
Se hospedó 6 noches en abril de 2024
Respuesta de shelly, el 30 abr. 2024
Thank you with your feedback . We appreciate the kind words concerning our staff . We will look into your concerns and will resolve them. We are hopeful you consider staying with us at a later time .

10/10 Excelente

Catherine

Le gustó: Servicios
Check in was quick and informative..rooms are clean, beds are comfy…got in to late for any pool fun…I’ll be staying here again
Se hospedó 1 noche en abril de 2024
Respuesta de shelly, el 30 abr. 2024
We are thrilled you had a wonderful stay . We appreciate your kind words . We will inform our staff of your kind words. We thrive for guest satisfaction. We are thrilled you will be staying with us in the future.

10/10 Excelente

Misty

Viaje en pareja
Le gustó: Servicios
The room was very big and clean. The price was very reasonable.
Se hospedó 1 noche en abril de 2024
Respuesta de shelly, el 23 abr. 2024
Thank you for the kind words about your stay with us. It is a joy to hear that you had such agreat experience and that our staff was able to make you feel right at home. We are gratefulthat you felt our hotel was clean, modern and accommodating for you, as your comfort is of theutmost importance to us. Thank you again for taking time to tell us about your stay. We hope tosee you again in the near future!

4/10 Malo

Eric

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Shelly, el 23 abr. 2024
We are sorry that your stay did not meet your expectations . We are hopeful that you consider staying at our hotel in the future

10/10 Excelente

Makayla

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Overall, the property was clean and convenient for downtown. The front desk was very helpful. However, the first room smelled like smoke and the breakfast was very limited.
Se hospedó 1 noche en abril de 2024
Respuesta de Shelly, el 23 abr. 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful tosee you found our staff to be friendly and our location convenient. We will look into your concerns and speak with the appropriate staff to get your concerns resolved. We look forward to welcoming you back again soon!

6/10 Aceptable

John and Sally

Viaje en grupo
No le gustó: Servicio y personal
Did not like having your "chef" hovering aroud us at breakfast. Pastries were stale. Lacking in variety Front desk clerk on way in was good. Not so at check out. No greeting, sour disposition, asked about deposit return. Was told I would get it in a week...maybe. no attempt to communicate. Not up to your standard
Se hospedó 1 noche en abril de 2024
Respuesta de Shelly, el 23 abr. 2024
We apologize your stay wasn't up to satisfaction. We will look into your concerns and speak with the appropriate staff to resolve the issue. Thank you for your feedback . We hope you consider to revisit us at a later time.

6/10 Aceptable

Andrew

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Shelly, el 23 abr. 2024
We apologize for your stay and that it did not meet your expectations. We hope you will reconsider staying in the future.

2/10 Terrible

Gayle

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Gross, dated, run down hotel. Stained & scratched furniture, carpet stained & peeling away from walls, dirt in every corner, hair on floor in bath, holes in doors with filler slapped in haphazardly. Broken lamp. Lobby stairs & carpet stained & filthy. Old furniture left on outside sidewalks. No front desk person at checkout. Had us leave cards in a bowl. Terrible breakfast. Next to nothing offered. Baskets almost all empty. Had a man sitting at table asking if we needed help and a tip jar on the counter! Unbelievably tacky! Terrible location. Nasty surroundings. Hard beds. People living in hotel. Just awful.
Se hospedó 1 noche en abril de 2024
Respuesta de Shelly, el 23 abr. 2024
Thank you for sharing your experience with us. It is our primary goal that everyguest will always refer to our accommodations as clean and comfortable. Weare saddened to hear that we fell short during your stay. Rest assured that yourcomments will be shared with the appropriate departments to ensure guestsatisfaction moving forward. The next time you are in town, we'd love anotherchance to host you to make sure all your expectations will be met. We wish youall the best along your way.

10/10 Excelente

Fred

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
!
Se hospedó 1 noche en abril de 2024
Respuesta de Shelly, el 23 abr. 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful tosee you found our staff to be friendly and our location convenient. We look forward towelcoming you back again soon!

10/10 Excelente

Bryan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Very clean and bug free. Love the ventilation unit, was very quiet on Eco heat mode. Some furniture in room needed replacing, noticeable scratches on table and rip in chair, bathroom door damaged. Beds were clean and comfortable. Reception guy very friendly and helpful. Malls and restaurants within driving distance.
Se hospedó 1 noche en abril de 2024
Respuesta de Shelly, el 23 abr. 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful tosee you found our staff to be friendly and our location convenient. We look forward towelcoming you back again soon!

4/10 Malo

Kerri, Flushing

No le gustó: Limpieza, servicios, condiciones de la propiedad
Was not aware that this was a motel....not a hotel. All rooms were outside entrance. Very old. Needs updating. Apparently a place where migrant workers live/stay. Dogs barking all night. Very noisy
Se hospedó 1 noche en marzo de 2024
Respuesta de Shelly, el 23 abr. 2024
We are very sorry to hear that you did not rest well. While we cannot guarantee the behavior ofother guests, we did address the issue with noise to the best of our service teams ability. Our room placements were dictated by high occupancy. We hope that the remainder of your journey was pleasant and we hope to have the opportunity to make it up to you in the future.

6/10 Aceptable

Nancy

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Hotel is used to house construction workers. Dogs were on the property barking even though there’s a no pet rule. Walls are so thin you can hear everything. Train goes by twice during the night. Motorcycle was rode through the corridor twice. Everything is so outdated that I’m surprised this place is associated with Wyndham and Expedia.
Se hospedó 1 noche en marzo de 2024
Respuesta de Shelly, el 23 abr. 2024
We are very sorry to hear that you did not rest well. While we cannot guarantee the behavior ofother guests, we did address the issue with noise to the best of our service team's ability. Ourroom placements were dictated by high occupancy. We hope that the remainder of your journey was pleasant and we hope to have the opportunity to make it up to you in the future.

8/10 Bueno

Christine, Kalamazoo

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
This is not a handicapped friendly place. The only way to get upstairs where breakfast (ha ha) was served was a very long inside ramp inside the pool area. Breakfast was yogurt, coffee, waffle or an apple. The juice machine was broken. Our handicapped room was so small my husband barely had room to get around with a walker. Our room over looked the pool and it was very noisy. We would not stay there again. The outside doors were all propped open.
Se hospedó 1 noche en marzo de 2024
Respuesta de Shelly, el 23 abr. 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

10/10 Excelente

Jenny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I really appreciate its affordable and clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de shelly, el 23 abr. 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

6/10 Aceptable

Kevin

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Nice cheap place to stay. Desk staff short and rude, hard to find good help these days I suppose
Se hospedó 1 noche en marzo de 2024
Respuesta de shelly, el 23 abr. 2024
Thank you for taking the time to let us know how much you enjoyed your stay. We will have a look into your concerns so they may be resolved It is wonderful to see you found our location convenient. We look forward to welcoming you back again soon!

4/10 Malo

Brian

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Another guest smoked weed all evening and night in the open indoor/outdoor area. It was so bad we had no choice but to stay in our room.
Se hospedó 1 noche en marzo de 2024
Respuesta de shelly, el 23 abr. 2024
We are very sorry to hear that you did not rest well. While we cannot guarantee the behavior ofother guests, we did address the issue with noise to the best of our service team's ability. Ourroom placements were dictated by high occupancy. We hope that the remainder of your journey was pleasant and we hope to have the opportunity to make it up to you in the future.

10/10 Excelente

Jeffrey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property had excellent lighting in parking area whole way around the property. Rooms were very well maintained . Staff explained everything to any questions I had.
Se hospedó 1 noche en febrero de 2024
Respuesta de shelly, el 23 abr. 2024
Thank you for your feedback we value guests such as yourself . We strive for guest satisfaction,. We would love to have you stay the next time you are in Knoxville.

10/10 Excelente

Amanda

Viaje de negocios, Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
Percy was awesome. Very helpful at breakfast time. Rooms were comfortable. Would stay there again if and when we go back to Knoxville.
Se hospedó 1 noche en febrero de 2024
Respuesta de shelly, el 23 abr. 2024
Thank you so much for your recent 5 star stay! We really appreciate guest feedback and youmentioned all the aspects that we focus on for a great stay. It's all due to a great staff thatprovide such well-maintained guest rooms and common areas, along with excellent guestservice. We strive to have every guest leave as satisfied as you did. Once again, thanks for thegreat review and staying with us! We hope you will visit us again.

10/10 Excelente

Steven

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved how big the room was and how quiet it was
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Dan

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Shower is kind of short and the walls are thin, but it's a good location and price.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Annette

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very helpful and friendly stuff
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Douglas

Se hospedó 1 noche en febrero de 2024
Respuesta de Shelly, el 23 abr. 2024
Thank you for your review . We hope you consider coming back to stay at our hotel.

10/10 Excelente

diane

Le gustó: Limpieza y condiciones de la propiedad
Service at the desk was courteous and friendly. Treadmill, elliptical, and bike available. Pool, spacious, quiet, well kept up . Room with all the necessities.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Kimberly

Se hospedó 1 noche en febrero de 2024
Respuesta de shelly, el 23 abr. 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

2/10 Terrible

Travis

Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
It was advertised to have a indoor heated pool, it was absolutely frigid was not usable at all the pool nor the building it was in where heated at all
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Dylan

Viaje de negocios, Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The Desk attendant was rude, the hotel page says Indoor pool when it wasn’t
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Kellye

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Came for a show at Tennessee Theater. Not familiar with the area, but I trust Wyndham hotels. So glad i chose this one.close to interstate, clean, comfortable, friendly staff. Already planning a trip back just to stay around the indoor pool and use it.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Russelle

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Hugo

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great service and stay!
Overall, very good and clean!
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Josee, London

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Katesha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

4/10 Malo

Alan

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Booked hotel for indoor pool, but the pool was closed. Not just under repair but closed for the season. False advertising. Advertised a full hot breakfast. It was waffles and the rest was continental. Bit deceiving as most that advertise hot breakfast have a breakfast bar.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Brenda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Neha

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Rashada

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Lisa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en diciembre de 2023

10/10 Excelente

Vernon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great room for value, comfort and easy loading to room!
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Larry

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The room was clean and the appliances worked. The bathroom sparkled and worked well. One of the front desk clerks was kind and efficient, the other was efficient. A dog barked in the room next door.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Ernesia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Michele

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Mary

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Very disappointed..When looking at pictures on Expedia it did not match up when we arrived:( Firstly did not expect it to be a motel , I did not feel safe :( Secondly room was very outdated, the couch was ripped and dirty and very rough looking , Thirdly the breakfast was mediocre at best
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023