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Opiniones de TownePlace Suites by Marriott Knoxville Cedar Bluff

2.5 out of 5
TownePlace Suites by Marriott Knoxville Cedar Bluff
205 Langley Place, Knoxville, TN

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 123 de 244 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 76 de 244 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 27 de 244 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 244 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 244 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.0/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alberto

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 2 noches en octubre de 2023
Respuesta de ck, el 20 dic. 2023
Thank you for staying with us.

10/10 Excelente

william

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Staff is wonderful, good location, room was great, would gladly stay there again
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Trina L

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
only bummer is that none of their rooms have a king size bed, also, for the price to be called a suite, was a little on the small size for us
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Melissa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
As a Marriott brand they do have high standards for appearance and cleanliness. Everything was pretty clean. I did find some hair in the bathtub and a big clump of hair in a clean folded bath towel. That is definitely one of my pet peeves when staying at hotels, finding hair in the bathroom, sheets or towels; just a little bit more time, double checking or even caring about your job or work assignment would go a long way. I understand you can’t catch everything but to find a big clump of hair in a clean folded bath towel was a bit disgusting, I don’t understand how you can’t quickly look over both sides of a bath towel when folding to prevent something like that from occurring. The only other problem was the noise level coming from other rooms, above (stomping around) and next to you (high tv volume)…having the fan on from the heater/ac does alleviate most of it. Overall the hotel property and condition of the inside of the hotel seemed really well kept and in good order. The hotel is in a great neighborhood, safe, plenty of shopping areas and food restaurants. The staff seemed really pleasant; the breakfast bar attendants were very friendly and pleasant to interact with. They did a good job at keeping food readily available even when it was busy. The bed wasn’t that comfortable, just a flat mattress. The workout room wasn’t that clean, equipment was dirty and there was no cleaning supplies present. The kitchenette area makes it convenient when on a long stay too.
Se hospedó 5 noches en abril de 2024

8/10 Bueno

Roger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was fast easy and the staff super polite
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Tony

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
It just was not what I am used to when coming to a Marriott property Seems a little outdated
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Virginia

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The property had suffered a flood loss shortly before our stay which is the downscore for property condition BUT they were working dilligently to get it repaired and did not cause an inconvenience to our stay or access to amenities. Would stay again.
Se hospedó 3 noches en marzo de 2024

6/10 Aceptable

Coy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fire alarm and evacuation at 1 am was not pleasant. False alarm. I was told they did not have the room I had reserved available. But the room the found looked the same and was an excellent ground floor location.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Melissa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location. Very friendly staff.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

James

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

elsie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent customer service

10/10 Excelente

Thomas

The room has it all. Kitchen and office area. Very nice. Hope to come and visit again soon!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Samir

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The service was great! Only wish the beds were more comfortable.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

joan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Breakfast was very good but the room is very small. Staff was friendly and responsive
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Traci

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Larry

Le gustó: Servicios
Theplace was clean and comfortable, and the dtaff was friendly and helpful. Our only complaint was the vehicle noise from the interstate.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Jesse

Viaje familiar
Le gustó: Servicio y personal y servicios
Se hospedó 2 noches en diciembre de 2023
Respuesta de CK, el 3 ene. 2024
Thank you for staying with us.

10/10 Excelente

rae

Se hospedó 1 noche en diciembre de 2023
Respuesta de CK, el 14 dic. 2023
Thank you for staying with us and hope to see you again in the future.

10/10 Excelente

Sami

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Greatest customer service and awesome staff
Se hospedó 2 noches en noviembre de 2023
Respuesta de CK , el 14 dic. 2023
Thank you for staying with us and hope to see you again in the future.

10/10 Excelente

Martha

Se hospedó 1 noche en noviembre de 2023
Respuesta de CK, el 20 dic. 2023
Thank you for staying with us.

2/10 Terrible

GARRY

Viaje de negocios
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Garry’s review
Hotel allows pets and our room smelt like dogs, pillows were so bad we went out to buy some. No place to sit outside, no grill to cook out. Bed mattress must be 40 years old, the whole place ran down really bad. Tear it down and start over
Se hospedó 7 noches en noviembre de 2023
Respuesta de CK, el 14 dic. 2023
Thank you for staying with us and hope to see you again in the future.

10/10 Excelente

Miles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de CK , el 14 dic. 2023
Thank you for staying with us and hope to see you again in the future.

6/10 Aceptable

Mark

Viaje familiar
Mehhh
Not very well maintained. Bathroom extractor barely pulls any air. Closet doors don't close all the way. Bed a little squeaky. Behind our window was a random gutter that had fallen, made it look junky. Our floor mat towel for the bathroom had footprint shoe marks all over it. And a wet washcloth had been left in the shower from the last guest or cleaning. Odd. At breakfast the guy was working hard, no dis on him, but just couldn't keep up with demand for the food.
Se hospedó 2 noches en octubre de 2023
Respuesta de CK, el 20 dic. 2023
We will get these issues fixed. Thank you for staying with us.

10/10 Excelente

George

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Up to date, clean, well maintained.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Naomi Williams

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very limited parking
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very good stay
Studio was very functional and met my needs very well. Bed was comfortable, kitchen was more than adequate, service was great, and good value for money.
Se hospedó 5 noches en septiembre de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
The pool was a little dirty. The room smelled musty but the bed was comfortable.
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Jeffrey

Very friendly staff
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Brandon

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
GREAT!!!
It was great perfect for whole family we had 6 which came with 2 bedrooms a full kitchen and sofa pullout bed
Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Casey

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

yatfei

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Rosarito, Columbus

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Room was clean and very comfortable! Highly recommended!
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Dale

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023

2/10 Terrible

Leslie

Se hospedó 8 noches en julio de 2023

8/10 Bueno

Jeb

Viaje familiar
Le gustó: Limpieza
Decent stay
We checked in later in the evening and the two gentlemen at the front were really kind and helpful. Later that night when we returned we noticed there were no sheets on the pullout bed. Needed to wait for a while at the front desk for sheets and pillows. They did not have any clean blankets available so they provided two thin extra sheets for the night. The stairwell smelled a bit like smoke, and the elevators were a little smelly. I am being very picky on this review, but the overall stay was really just fine.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Mark

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
The Room was very spacious and clean. The property is centrally located to lots of very good dining and convenient shopping options... two restaurants on the same street that are excellent are Parkside Grill and Abridged Beer Company.
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Rachel, Corpus Christi

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Marco at front desk was very friendly and helped us find a great restaurant!
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Carla

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Our room was very dirty... for our taste. Staff cleaned it quickly and kindly. Obvious that previous guests were destructive with ripped and dirty sofa, sad.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Morgan

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Teresa

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
It was safe and friendly
Se hospedó 3 noches en abril de 2023

4/10 Malo

Srikanth

Viaje familiar
No le gustó: Limpieza y servicios
Kitchen appliances were dirty and front desk person was not cooperative, gave us a dirty room and ehen asked to change it was changed with a big deal kinda face
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Jeffrey

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Paula

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice place to stay on our road trip from Toronto to Orlando. Clean safe with friendly staff.
Se hospedó 1 noche en abril de 2023

8/10 Bueno

juan

Viaje de negocios
Le gustó: Servicios y condiciones de la propiedad
👍
Se hospedó 5 noches en abril de 2023

6/10 Aceptable

Sami

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
The bathroom curtains were not cleaned. The dishwasher was not cleaned and vessel’s were not cleaned. The mattress was not up to the expectations.
Se hospedó 3 noches en abril de 2023

4/10 Malo

Lee

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
The staff was very friendly and helpful. They seemed to enjoy their joys, and that means a lot to a guest. The room itself was not comfortable; the bed was as hard as the floor, and the couch felt like a torture device. The desk chair was the only place to sit, but it was not a relax-and-enjoy-TV chair. You need at least one recliner.
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Elizabeth

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel was in a good location. Close to a variety of restaurants. Clean room with all the amenities. Staff very friendly. I wish there were side walks for pedestrians to walk to the local restaurants. Overall pleased.
Se hospedó 1 noche en abril de 2023
Respuesta de Ryan Green, el 4 abr. 2023
Thank you

10/10 Excelente

Pam

Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Darrin

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
I had a terrible stay. I first had to change rooms because the TV didn't work. Then, I didn't get any sleep because of the people above me. They sounded like they were jumping around and even jumping off the bed, but there was no rhythm to it. I think it was an unsupervised kids room and they were jumping off the walls. I even heard yelling (as if parents were trying to discipline their kids). Even through sleep noise playing (heavy rain and waterfall sounds), you could clearly hear the banging, stomping, and occasional yelling. I went to call the front desk, but the phone in my room didn't work. So I called via my cell phone. Whatever TownePlace did it didn't work because the noise continued. And it continued until the upstairs people checked out of the hotel. I asked the front desk how long the people upstairs were staying and they knew exactly why I was asking. Yet, it only resolved once the people checked out. It took me a couple of days to recover from lack of sleep once I got back home.
Se hospedó 6 noches en marzo de 2023