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Opiniones de The Flow Samui Beach Resort

3 out of 5
The Flow Samui Beach Resort
49/35 Moo 1, Mae Nam, Koh Samui, Surat Thani

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 6 de 8 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 1 de 8 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 8 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 8 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 8 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

8.8/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not a good place to stay! Rooms are dirty, shower does not work, and service is terrible. Never felt this unwelcome to a hotel ever! And there is surveillance camera in the common areas, that they actually watch. I’ll say no thank you to that on my vacation! But can definitely recommend Karma Resort next by, that is the most wonderful place you can every stay, wonderful people and service 🙏
Se hospedó 4 noches en febrero de 2024
Respuesta de The Flow Samui Team, el 17 feb. 2024
Dear guest,Thank you for the review.We are disappointed to read that we were not able to provide you with a memorable stay. We will look into your comments and please be rest assured that we will continue to improve ourselves even further. We also understand that team were not able to honor your requests like with complimentary a bottle of wine, which may have impacted your overall perspective towards us.Thank you once again and we wish you all the best.Warmest regards,The Flow Samui Team

10/10 Excelente

Cassia Cecilia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ótima estadia
O hotel é muito bonito e com ótimas piscinas. P ara quem gosta de nadar tem uma piscina de uns 45 metros, que nós aproveitamos muito. A praia na frente também é bem tranquila para nadar. Quarto e cama muito confortáveis! Toalhas de banho sempre cheirosas. Funcionários muito solícitos e atenciosos, especialmente a Tai e a Cookie na recepção. Tai nos ajudou em tudo que precisamos sempre com alegria e boa vontade. A localização do hotel também é ótima, próximo ao Fishersman's Village, cheio de restaurantes e também próximo ao pier de onde partem os Barcos para os passeios! Isso foi maravilhoso!!!!! Pudemos tomar café tranquilamente antes de ir para o Ang Thong marine park! Apenas o café da manhã está abaixo do que o hotel oferece. É de boa qualidade, mas com poucas opções e sempre exatamente o mesmo. Para quem fica mais dias como nós, se torna enjoativo, mas ficamos muito felizes com nossa estadia! Recomendo o hotel!!!
Se hospedó 5 noches en febrero de 2024
Respuesta de The Flow Samui Team, el 17 feb. 2024
Dear Cassia,Thank you for choosing to stay at The Flow and for sharing your positive experience. We're delighted to hear that you loved your stay with us. Our dedicated staff members, Khun Tai and Khun Cookie, are thrilled to have made your stay memorable. Your kind words mean a lot to us, and we can't wait to welcome you back when you're back in Samui.See you again soon for more wonderful moments at The Flow!Warmest regards,The Flow Samui Team

10/10 Excelente

Christian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en febrero de 2024
Respuesta de The Flow Samui Team, el 17 feb. 2024
Dear Christian,We are absolutely delighted to receive your 10/10 review! Your exceptional experience is what we strive for, and knowing we've achieved this fills us with joy.We eagerly await the opportunity to welcome you back to our serene beachside retreat. Warmest regards, The Flow Samui Team

10/10 Excelente

Oliver

Se hospedó 4 noches en enero de 2024
Respuesta de The Flow Samui Team, el 17 feb. 2024
Dear Oliver,We're truly grateful for your 5-star review! It's heartening to know you had a wonderful stay with us. Your enjoyment is why we do what we do.Looking forward to your next visit to The Flow for more beautiful memories.Warmest regards,The Flow Samui Team

10/10 Excelente

Shauna

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel was beautiful, well maintained and clean. Staff were helpful especially Tai, she was professional and polite, always available to offer help. The food was nice. They offer take away breakfast also which was helpful when we had an early morning ferry to catch. The pool area is small but beautiful and the rooms were amazing and clean. I would definitely return and recommend this hotel.
Se hospedó 3 noches en enero de 2024
Respuesta de The Flow Samui Team, el 17 feb. 2024
Dear Shauna,Thank you for your lovely review! We're delighted you enjoyed the comfort of our rooms and our restaurant/pool. Your kind words about our team are greatly appreciated. Looking forward to welcoming you back for another peaceful beachside experience.Warmest regards,The Flow Samui Team

8/10 Bueno

Daniel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved this place! Exactly what you see when you look at the pics. Tai the receptionist was kind and helpful and provided great recommendations. The room was spotlessly clean. Breakfast is ok, very limited offer, but always with a smile. Coffee selection could also be improved in the complimentary breakfast.
Se hospedó 2 noches en enero de 2024
Respuesta de The Flow Samui Team, el 17 feb. 2024
Dear Daniel,Thank you for your feedback. It's heartening to know you enjoyed our rooms and the friendliness of our staff. Your points about breakfast are well-taken, and we're actively working on these areas.We value your insights and are looking forward to your next visit, aiming to make it even more enjoyable and relaxing. Warmest regards,The Flow Samui Team

10/10 Excelente

Brandon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing sea view and staff!
Amazing all round! Staff were soooo so kind and helpful. Amazing food. As the rooms were beautiful! All finished with the best view of the sea
Se hospedó 3 noches en enero de 2024
Respuesta de The Flow Samui Team, el 17 feb. 2024
Dear Brandon,Your words truly touch our hearts. Thank you for your warm praise of our amazing staff and for feeling incredibly comfortable at The Flow.We're deeply grateful for your kind feedback, and we're genuinely looking forward to your next visit. Warmest regards,The Flow Samui Team

10/10 Excelente

Andreas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Kleinere aber sehr gepflegte Anlage mit freundlichem Personal. Ruhig gelegen, dennoch alles notwendige zu Fuß ofder mit Moped errreichbar. Strand leider schon fast weggespült. Starke Wellen und zeitweise schmutziges Wasser. Dafür guter Pool direkt am Strand.
Se hospedó 3 noches en diciembre de 2023
Respuesta de The Flow Samui Team, el 17 feb. 2024
Dear Andreas,We're deeply grateful for your fantastic 5-star review! Your recommendation means a lot to us, and we're genuinely delighted that you had an excellent experience at The Flow.We're eagerly looking forward to your next visit, where we aim to provide another outstanding stay. Warmest regards,The Flow Samui Team