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Opiniones de The Windsor Castle

4 out of 5
The Windsor Castle
Kodimatha, Kottayam, Kerala

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 3 de 22 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 7 de 22 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 22 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 22 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 22 opiniones" "

6.6/10

Limpieza

6.6/10

Servicio y personal

6.0/10

Servicios

5.8/10

Condiciones de la propiedad

Opiniones

6/10 Aceptable

Beatriz

No le gustó: Condiciones de la propiedad
Justo
Muy justo, parece que hace tiempo fue un buen hotel, pero ahora está viejo y descuidado. El agua caliente de l ducha tarda más de 10 minutos en salir.
Respuesta de Gishnu, el 3 jun. 2018
Thanks for your Feedback!!!!! we're very sorry for the inconvenience caused, we'll definitely take all outcomes for our property to seem more comfortable to all guest

2/10 Terrible

Anish

Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Karan

Le gustó: Servicio y personal
Good place to stay
The resort was nice but the rooms need upkeep
Se hospedó 1 noche en marzo de 2019

2/10 Terrible

pamela, New Zealand

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disorganised staff, run down Hotel. Loud guests who were disruptive and not managed by Hotel staff. Would not recommend
Se hospedó 2 noches en marzo de 2019

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good ambiance for the out side of the property Good place for walking and dine out But in side the property and and the leadership of the friendiffice has to be improve the customer support inter personal relationships
Se hospedó 4 noches en marzo de 2019

6/10 Aceptable

M

No le gustó: Servicio y personal
Not parallel to price hotel staff was not honest before they promised something else and then they didn’t fulfill that
Se hospedó 2 noches en diciembre de 2018

2/10 Terrible

abe thomas, good for those who want to rest.

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Poor service and not comfortable
Rude front office staff with zero courtesy! Rooms very hot, AC not good. No windows!! No exhaust in wash room! Over all horrible. Not good for business travellers. I won't stay here again or recommend to anyone. May be good for wedding reception guests who don't need to stay but just need a room to change etc.
Se hospedó 1 noche en diciembre de 2018

8/10 Bueno

Alexander job

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good service
Stay was good and comfortable. The manager at the restaurant went above his duty to see if the food was good and our stay comfortable.
Se hospedó 1 noche en julio de 2018

4/10 Malo

Karim

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very dated place with poor service
Se hospedó 4 noches en julio de 2018

10/10 Excelente

Anil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Gishnu, el 3 jun. 2018
Thanks for your Review!!!! We're so glad to have a guest like you and hope to receive you again.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
we stayed in a bungalow, lovely setting on canal. we were well looked after.
Respuesta de Gishnu, el 1 may. 2018
Thanks for your valuable review!!! We're very pleased to have a guest like you, very glad to hear from you about our service, hope to receive from you again

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Value for money
Respuesta de Gishnu, el 21 abr. 2018
Thanks for your valuable comment! We are very pleased to have a guest like you and we hope to receive you again...

10/10 Excelente

Hendrik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
very friendly staff. very professional
Respuesta de Gishnu, el 2 dic. 2018
Thanks for staying with us and your valuable Feedback!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Though advertising premium channels, there were none except for some select english landguage news. The grounds to the hotel were very nice. The staff was attentive.
Se hospedó 2 noches en marzo de 2018
Respuesta de Gishnu, el 22 mar. 2018
Thanks for staying with us, we appreciate your feedback! we'll take the necessary actions to correct the fault.

10/10 Excelente

inderjit

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
New year eve at Windsor castle , kottayam
It was amazing , the staff was cooperative in providing the facilities . In the absence of the concerned personal the front desk manager hurried with for boat services . It was a memorable experience
Se hospedó 1 noche en diciembre de 2017
Respuesta de shamon , el 6 ene. 2018
Dear Sir, Many more thanks for the valuable feedback. please suggest your friends and family about our resort and hotel. and we are inviting you and your family once again to join windsor family.

4/10 Malo

Cemal, Buffalo,NY

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
This is a 2 Star Hotel with US standards
Bed sheets and towels are very old and stained. There is no tissue in the room. While hotel staff are nice but not many speaks English. Which is unusual for India. It is a 2 star hotel with US standards.

4/10 Malo

Bill, Minnesota

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Room
The room did not look clean. The room was very hot amd it took a long time to cool off. The bathroom was not clean and there was no hot water. I had to take cold shower. The hotel staff was OK. Yhe restaurent was OK. The restaurent staff was Ok. The food was OK. Overall, the the room was not worth the money.

6/10 Aceptable

Cliente verificado

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Nice property but hotel itself needs fixing up
Stayed 3 nights. Rooms need updating. Mixed results with staff: some very friendly while others not so pleasant. Great property for strolling down to waterfront.

4/10 Malo

p j, bangalore

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
comments
noisy maintenance work going on during afternoon hours on floor above our room without any intimation. stopped only after strong intervention by me with the management.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
very good
Very spacious and clean hotel. The staff were very good. Especiall Geno in the office went extra mile to process my request. Generally very Good and offerdable.

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Not the worst, but very far from the best
Overall the hotel is Ok for the price. The staff was friendly, even though the bus boys/ serving helpers clothes were dirty sometimes. The room had antique furniture, was spacious and seemed cleaned upon arrival. However, the first day housekeeping did not clean the bathroom, they just made the bed and replaced the towels. This was corrected for the duration of the stay after I mentioned it to the front desk. The hotel breakfast was complimentary ( traditional Indian breakfast) but offered limited choices. The restaurant/buffet prices were overpriced, very overpriced. The hotel sits right on the edge of the town, which for a foreigner is a little bit inconvenient. My friends whom I visited stay at Hotel Aida, which is in the town, cheaper, newly renovated and is in closer walking distance to the shops. Windsor Castle does sit on an extraordinary piece of property. If the hotel was renovated and there was a place to sit and enjoy the view of the review, this place would be marvelous! If you are looking at Windsor Castle, you should be looking at Hotel Aida.

8/10 Bueno

Aliamma, Bangalore

Le gustó: Limpieza y comodidad de las habitaciones
A conveniently located hotel for our quick visits
The hotel appears like a castle from the highway , a few kilometres away from Kottayam towards Thiruvalla.The staff identified us and our check in was very smooth and we were escorted to the room along with our baggage.We covered Muvattupuzha,Pala,Kanjirappally,Kottayam,Thiruvalla,Chenhannur ,Omallur and Eraviperoor, visiting our relatives while enjoying rain and the lush green of the interior of Kerala. We could also visit a famaous pilgrimage centre at Mannar called Parumala Church. The hotel served as accommodation for our visits.Before leaving, we took a round of the exterior of the hotel to enjoy the garden and the panoramic view of the lake and the scenery.