Vista desde la habitación

Opiniones de Holiday Ao Nang Beach Resort Krabi

4.5 out of 5
Holiday Ao Nang Beach Resort Krabi
123 Moo 3, Ao Nang, Muang, Krabi, Krabi

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 139 de 278 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 77 de 278 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 32 de 278 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 278 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 278 opiniones" "

8.2/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Alvaro

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Bastante bien pero ….
Hotel en la playa de Ao Nang, cerca de restaurantes y night markets. Buenas instalaciones y servicios. Limpieza de las habitaciones regular y habitaciones algo viejas. Huele el desagüe
Se hospedó 3 noches en octubre de 2023
Respuesta de addy, el 6 nov. 2023
Querido Alvaro, Saludos de parte de todo el equipo, gracias por escoger no sé por tomarte el tiempo de dejarnos un comentario. Nos alegra saber que tu experiencia con nosotros ha sido tan positiva y que has podido disfrutar de nuestras instalaciones y alrededores. En cuanto a tus comentarios sobre la limpieza y los olores, te agradecemos nos lo dejes saber, haremos llevar tu comentario a nuestro equipo para ver cómo poder mejorar este aspecto y que esta situación no se vuelva a repetir. Si en un futuro regresas a la zona, por favor vuelvan a escogernos, para ver todas las mejoras que hemos implementado gracias a tu comentario. Saludos cordiales, Saen Maennusith Hotel Manager Holiday Ao Nang Beach Resort, Krabi

8/10 Bueno

Ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel que cumple con sus 4*
El hotel se encuentra a escasos 30 metros de la playa, eso sí, una playa que no es utilizable. Se encuentra un poco apartado del bullicio de la zona principal por lo que tienes que por norma general coger un tuk tuk. Tiene dos piscinas bastante grandes con servicio de bar en ellas. Las habitaciones son espaciosas pero bastante austeras aunque cuentan con balcón o acceso directo a piscina algunas. El buffer del desayuno no es ninguna maravilla, tiene algo de variedad aunque la calidad deja un poco que desear. En resumen, cumple y poco más. Ni te sorprende para bien ni para mal.
Piscina con bar dentro y dos jacuzzis.
Se hospedó 5 noches en septiembre de 2022
Respuesta de Addy, el 7 oct. 2022
Dear AnaGreetings from Ao Nang Beach Resort in Krabi, Thailand!!! Thank you for choosing 'Holiday Ao Nang Beach Resort, Krabi' and for taking the time to tell us about your experience. We are ecstatic that you were able to have such a memorable time, and we are happy to hear that you appreciated it. Your negative feedback will be addressed as soon as possible. We look forward to seeing you again and hosting you in the near future.With kind regards, Management Team

10/10 Excelente

ADIPHOL

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The facility is very excellent. Three large sliders in the swimming pool together with huge kid and teen clubs for family. Wifi is excellent, and staff also allow us to check-in late until 2:15 pm (we bought Kayak tour ticket in the moring).
Se hospedó 3 noches en mayo de 2024
Respuesta de addy, el 8 may. 2024
Dear AdipholGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

Javier

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Is an awesome place with very noce people
Se hospedó 2 noches en abril de 2024
Respuesta de addy, el 6 may. 2024
Dear JavierGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

Natasha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a fabulous relaxing week. Lovely resort with great facilities. Excellent location.
Se hospedó 6 noches en abril de 2024
Respuesta de Holiday Ao Nang Beach Resort, el 2 may. 2024
Dear Natasha,Greetings from Holiday Ao Nang Beach Resort!We were absolutely delighted to see your 5-star rating and awesome feedback. Thank you for choosing to stay with us. It is fantastic to hear that you had a fabulous and relaxing week at our lovely resort. Additionally, we are pleased that you appreciate our great facilities and excellent location.We hope to welcome you back for another wonderful stay with us. Kind Regards, The Management Team

4/10 Malo

Gulvinder Singh, Selangor

Viaje en pareja
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 3 noches en abril de 2024
Respuesta de addy, el 6 may. 2024
Dear GulvinderGreetings from Holiday Ao Nang Beach Resort, Krabi !!!First of all, We would like to thank you for choosing ‘Holiday Ao Nang Beach Resort, Krabi’and for taking the time to write about your stay with us.We feel sad to know some of the factors hampers your experience while staying at‘Holiday Ao Nang Beach Resort, Krabi’.Kindly allow me to explain you in brief that we will talk with our team and improve detail form your comment As soon as possibleI assure you that these incidents are not a true reflection of our service standards andsincerely hope that you will give us another opportunity to change your perception aboutour services. If you decide to come and visit us again, please do not hesitate to contact medirectly via email at hm@holidayresortkrabi.com and I am more than happy to personallyassist your requirements.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

6/10 Aceptable

Teresa

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
The room was quite big and the balcony as well. Poor internet.
Se hospedó 5 noches en abril de 2024
Respuesta de Holiday Ao Nang Beach Resort, el 28 abr. 2024
Dear Teresa,Greetings from Holiday Ao Nang Beach Resort! Thank you for sharing your experience with us.We're pleased to hear that you found the room quite spacious, including the balcony. However, we have noted your feedback regarding the internet connection and will work diligently to improve it for the comfort of our guests.We hope to welcome you back for a much better stay.Best Regards,The Management Team

2/10 Terrible

Reece

Viaje familiar
Great hotel but promised a full minbar every day and this never happened once. As an alcoholic this was the most important thing to me and was the reason I booked the hotel. Without this advised feature I would have stayed elsewhere.
Se hospedó 5 noches en abril de 2024
Respuesta de Holiday Ao Nang Beach Resort, el 18 abr. 2024
Dear Reece,Greetings from Holiday Ao Nang Beach Resort! Thank you for booking with us. We are writing to acknowledge receipt of your feedback regarding your recent stay with us.Firstly, we would like to express our gratitude for taking the time to share your feedback with us. We truly appreciate your candidness and acknowledge the disappointment you experienced due to the inconsistency in our minibar service. We understand that this was a crucial factor in your decision, and we sincerely apologize for the inconvenience caused.We are committed to addressing and rectifying any issues that may arise. We will review our minibar service procedures to ensure that such an incident does not recur in the future.We are truly sorry that your stay with us did not meet your expectations. We value all our guests and strive to provide the best possible experience. We hope that you will give us another chance to serve you better in the future.Kind regards,The management team

10/10 Excelente

Jimy

Se hospedó 4 noches en abril de 2024
Respuesta de Holiday Ao Nang Beach Resort, el 2 may. 2024
Dear Jimy,Greetings from Holiday Ao Nang Beach Resort!We would like to thank you for your stay and for giving us a 5/5 rating. We always aim to provide only the best customer service and experience to all our guests. It's great that you fully enjoyed your stay with us as reflected by your perfect rating.We hope to have you back for another lovely vacation with us.Kind Regards, The Management Team

4/10 Malo

Anusiah

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Poor maintenance of the guestroom, air conditioned kept on tripping and was not working well, water shower not working well including the fan in the room. Staffs very unfriendly and rude especially at reception counters. Drinks and food very expensive. Only good thing, kids pool slide was superb and kids enjoyed it. Property need to buck up on their services and maintenance of the rooms.
Se hospedó 1 noche en abril de 2024
Respuesta de Holiday Ao Nang Beach Resort, el 18 abr. 2024
Dear Anusiah,Greetings from Holiday Ao Nang Beach Resort! We are writing to express our gratitude for choosing to stay with us and sharing your experience.We were delighted to read that your kids enjoyed the kid's pool slide during your stay. However, we were saddened to hear about your concerns regarding the maintenance of the guestroom, the air conditioning, water shower, and fan issues, as well as the unfriendly behavior of some of our staff.At the Holiday Ao Nang Beach Resort, we strive to provide our guests with the highest level of service. We apologize for any inconvenience you may have experienced. We are currently reviewing the issues you raised, and we are taking immediate action to address them.Once again, thank you for your feedback which allows us to improve. We hope that you will consider giving us another chance to serve you with better service in the future.Kind regards,The management team

8/10 Bueno

alan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely garden pool area . Relaxing hotel . Breakfast great choice. Friendly helpful staff . Location good but beach across road not for swimming.
Se hospedó 14 noches en marzo de 2024
Respuesta de addy, el 1 abr. 2024
Dear AlanGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

6/10 Aceptable

Tayfun

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
W
Se hospedó 3 noches en marzo de 2024
Respuesta de addy, el 1 abr. 2024
Dear TayfunGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

Emma

Great spot to watch the sunset
Se hospedó 7 noches en marzo de 2024
Respuesta de addy, el 1 abr. 2024
Dear EmmaGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

8/10 Bueno

TAKEOMI

Se hospedó 2 noches en marzo de 2024
Respuesta de Holiday Ao Nang Beach Resort, el 18 abr. 2024
Dear TAKEOMI,Greetings from Holiday Ao Nang Beach Resort!Thank you for booking our resort and for your nice rating. We value our guest's satisfaction and we are glad that you are among our highly satisfied guests as reflected in your rating. We aim for continuous improvement in our services and hope to welcome you back for an experience that deserves your perfect rating.Kind Regards, The Management Team

6/10 Aceptable

Camryn

Se hospedó 3 noches en marzo de 2024
Respuesta de Holiday Ao Nang Beach Resort, el 11 abr. 2024
Dear Camryn,Greetings from Holiday Ao Nang Beach Resort!Thank you for choosing to stay with us and for leaving your rating. We set a high standard for ourselves in both products and services. Thus, we are a bit disappointed by your average rating. May we know what happened during your visit to our property so that we can learn what we could have done better?We hope to hear from you soon.Kind Regards, The Management Team

10/10 Excelente

Patrycja Anna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Es war Super Entscheidung
Se hospedó 14 noches en marzo de 2024
Respuesta de addy, el 18 mar. 2024
Dear Patrycja Anna,We are thrilled to know that you found your decision to stay with us excellent. Our hotel is committed to providing high-quality and personalized service, and we're happy we met your expectations. We look forward to welcoming you again and providing you with the same super experience. We will continue striving to offer a premium service to our valued guests like you. Your positive feedback is greatly appreciated. Thank you!Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

Clayton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super friendly/helpful staff with a very well kept property in an excellent location!
Se hospedó 1 noche en marzo de 2024
Respuesta de addy, el 18 mar. 2024
Dear Clayton,Thank you so much for your perfect rating and your kind words about our staff and property. We strive to maintain excellent standards and we are thrilled to hear that we made your stay memorable. Your feedback is valuable to us and will be used to continue improving our services and offerings. We hope to welcome you back to our hotel in the near future and deliver an even better experience.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

4/10 Malo

Cornelia

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Das Hotel war bestimmt mal sehr schön, aber das ist schon 15 Jahre her. Die gesamte Einrichtung ist modrig und in die Jahre gekommen. Zudem hatten wir eine Eidechse im Zimmer. Wir mussten 2 mal anrufen bis tatsächlich jemand zur Hilfe kam. Zwei Mitarbeiter waren nicht im Stande das Tier zu entfernen. Bei der Frage nach einen neuem Zimmer wurde das abgelehnt. Das Frühstück kann war sehr mühsam. Alle Tische dreckig. Es wurde ewig nicht aufgeräumt und Essensreste (waren leider ständig welche am Boden) wurden nicht entfernt. Es war gefährlich nicht auf einer Wassermelone am Boden auszurutschen.
Se hospedó 1 noche en marzo de 2024
Respuesta de addy, el 18 mar. 2024
Liebe Cornelia vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihr Aufenthalt bei uns nicht Ihren Erwartungen entsprach. Die von Ihnen beschriebenen Probleme mit dem Zustand des Hotels und der Sauberkeit, sowie die Schwierigkeiten mit der Fauna in Ihrem Zimmer und beim Frühstück, entsprechen nicht unserem Standard. Wir nehmen Ihre Anmerkungen ernst und werden die entsprechenden Maßnahmen ergreifen, um unsere Dienstleistungen zu verbessern. Wir hoffen, Sie geben uns die Möglichkeit, Sie in Zukunft von unserem verbesserten Angebot zu überzeugen.Mit freundlichen Grüßen Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

6/10 Aceptable

Alexandra

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Beautiful grounds surrounding two large well managed swimming pools. The room we had was roomy with a high ceiling. Sadly it wasn’t very clean, the bathroom smelt of sewage and there was an obvious lack of care from the cleaner. We did mention that we had not been left hand towels and toiletries, which were delivered immediately. However the cleaner took umbrage and then gave us dirty and used products for the rest of our stay. We put them straight in the bin. We felt that making a further complaint would be detrimental to our stay. We were supposed to have a room with a sea view. It was a glimpse of sea so definitely not what we had thought we would get. The bar staff were friendly and we enjoyed some cocktails by the pool. Sadly there were people reserving the sun beds from 7am which was really annoying and we mentioned this to the staff but they were not interested in resolving the issue at any point. As there are not enough sun beds for everyone, it becomes a big issue if you would like some comfort by the pool. Close to the night market, which is very handy for food and a bit of entertainment.
Se hospedó 4 noches en marzo de 2024
Respuesta de addy, el 12 mar. 2024
Dear Alexandra,Thank you for taking the time to share an insightful review following your recent stay with us. It's heartening to know that you appreciated our beautiful grounds, spacious room, and our prompt service in providing the items you needed.However, we are deeply concerned about the issues you faced pertaining to room cleanliness and the untoward incident with our housekeeping staff. We are committed to maintaining high standards of cleanliness and your comments have been shared with our housekeeping department for immediate action. We assure you that this does not represent the quality of service we strive to offer our guests.We also appreciate your feedback regarding the sunbeds by the pool. We'll evaluate our arrangements to ensure that all our guests can relax comfortably without any inconvenience.We're pleased to know that our location near the night market added to your convenience and that you enjoyed the cocktails by the pool. Our team members always find joy in creating a welcoming atmosphere.We do apologize if the sea view from your room didn't meet your expectations. We have different room categories and would be happy to assist you in choosing a room with a better view on your next visit. We value your feedback as it helps us continuously improve our services. We hope to welcome you back soon for a more perfect experience. We're confident we can turn your next stay into an unforgettable vacation. Thank you for choosing us.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

8/10 Bueno

Pieter

Viaje en grupo, Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Het personeel is zeer vriendelijk en behulpzaam.
Se hospedó 5 noches en febrero de 2024
Respuesta de addy, el 12 mar. 2024
Dear Pieter,Thank you for taking the time to share your experience. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. We always strive to create a warm and welcoming environment for our guests. We hope to have the opportunity to welcome you back and to show you the improvements we continue to make based on our valuable guest feedback.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

Yukeem

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de addy, el 1 abr. 2024
Dear YukeemGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

6/10 Aceptable

Preecha

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Room 2112 deluxe walkout to pool first building. Location on property is ok. Pool bar is not staffed. Noon hour sun on walkout is full sun no shade. Very hot. Did a walk around second building is best. Shaded. pool bar is staffed. Location is prime for second building.
Se hospedó 5 noches en febrero de 2024
Respuesta de addy, el 4 mar. 2024
Dear Preecha,Thank you for your honest feedback. We appreciate your observation about the pool bar staffing and location of the first building which we aim to improve for better guest comfort. Our team is constantly seeking ways to enhance the experience, whilst ensuring the well-being of our guests. The full sun exposure in Room 2112 offers a unique experience, however, we understand that it may not be to everyone's liking. Your recommended second building is indeed one of our prime locations. We hope to have the opportunity to serve you again in the future and showcase the improvements made based on your valuable comments.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

Ulana

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location was excellent. Close to the water. Walking distance to the night market
Se hospedó 7 noches en febrero de 2024
Respuesta de addy, el 27 feb. 2024
Dear Ulana,Thank you for sharing your excellent review. We're thrilled to know you enjoyed our prime location, close to the water and the night market. We take pride in providing convenient proximity for our guests to enjoy local attractions. We hope to have the pleasure of welcoming you back for another delightful stay in the near future. Your satisfaction is our success.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
What a fabulous Hotel.Great prIce very clean Definitely one of the better hotels.
Se hospedó 3 noches en febrero de 2024
Respuesta de addy, el 27 feb. 2024
Dear karen,We are thrilled to hear such positive feedback about our hotel. Our team strives to provide top-notch service and cleanliness, so we're delighted to know that we've met your expectations. Thank you for considering us as one of the better hotels you've stayed at. We promise to continue our commitment to excellence and look forward to welcoming you back on your next visit.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

2/10 Terrible

Igor

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a disaster stay that ruined our family vacation. The fact that room was small - was ok and known when I booked the family room. But 2 the single beds for a family of 4? There is no way this is a family room and the clerk at the desk was rude stating that this is my problem as I should check the sizes of beds! She also lied to us saying that all rooms are like this. There were family suites that they could have upgraded us to- I was even ready to pay for upgrade but it was not even offered. And as an apology- they sent a letter from a management and a plate of banana and 2 oranges! Property is run down, rooms look like they are from 1950s . There are a lot of good hotels in Krabi in Ao Nang area- do yourself a favor stay away from this one!
Se hospedó 4 noches en febrero de 2024
Respuesta de addy, el 26 feb. 2024
Dear Igor,Firstly, I would like to express my deepest apologies that your stay with us did not meet your expectations and resulted in a negative impact on your family vacation. Your feedback is extremely valuable and we are indeed saddened to hear about your frustrating experience.Please accept our regrets that our staff member seemed not to be helpful and empathetic. Providing excellent customer service is a top priority for us. We will use your comments as an opportunity to coach our staff on how to improve guest interactions.Despite the shortcomings experienced during your visit, I hope you will give us another opportunity to demonstrate the quality of service we strive to offer. We believe we have the capacity to create an enjoyable experience for your family, reflecting your high expectations. Once again, thank you for sharing your experience. Your candid feedback allows us to continuously improve, and we hope to have the opportunity to welcome you and your family back in the future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

8/10 Bueno

Jessica Alexandra

Viaje familiar
Le gustó: Servicio y personal y servicios
Die Gartenanlage sowie der Pool sind sehr schön und gepflegt. Unser gebuchtes Familienzimmer war grundsätzlich auch sehr schön, leider etwas schmuddelig. Das Personal an der Rezeption war stets zuvorkommend und sehr bemüht Probleme zu lösen. Das Frühstück war ok. Grundsätzlich ist es ein schönes Hotel, entspricht aber definitiv keinem 5 Sterne Hotel
Se hospedó 4 noches en febrero de 2024
Respuesta de addy, el 5 mar. 2024
Dear JessicaGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

SANGJUN

Se hospedó 3 noches en febrero de 2024
Respuesta de addy, el 15 feb. 2024
Dear SANGJUN,Thank you for taking the time to rate us so highly. We're delighted that your experience with us was excellent. We continuously strive to meet and exceed our guests' expectations and your feedback helps us achieve that goal. We truly appreciate your patronage and look forward to welcoming you back for another exemplary stay in the future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice Goler at a very good price.
Se hospedó 4 noches en febrero de 2024
Respuesta de addy, el 15 feb. 2024
Dear Richard,Thank you for your high rating and positive comments. We're thrilled to know that you found it to be of great value. Your satisfaction is very important to us and your feedback helps us make improvements to ensure we offer an excellent experience for every guest. We look forward to welcoming you back on your next visit, and promise to continue offering top quality service.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice location, hotel very clean and staff friendly. Had 2 nights here and can’t fault the place
Se hospedó 2 noches en febrero de 2024
Respuesta de addy, el 12 feb. 2024
Dear Robert,Thank you for your encouraging review! We are delighted to hear that you appreciated our clean premises, convenient location, and friendly staff. It's wonderful to know we've provided a faultless experience for your 2-night stay. We strive to deliver excellent service and it's heartening when it positively impacts a guest's experience. We hope to have a chance to welcome you again in the future for another enjoyable stay.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

8/10 Bueno

SUNGDO, Youngin

Le gustó: Condiciones de la propiedad
No le gustó: Servicios
Night market and Shopping mall nearby. Easy access to Longtail boat. But noisy at the night. No Benefit for Expedia VIP.
Se hospedó 4 noches en febrero de 2024
Respuesta de addy, el 5 mar. 2024
Dear SungdoGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

Jonas

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Supernice!👌👍
Se hospedó 3 noches en febrero de 2024
Respuesta de addy, el 12 feb. 2024
Dear Jonas,Thank you so much for your feedback and the perfect rating. We are overjoyed to hear that you had a fantastic experience while at our hotel. Your positive words motivate us to continue providing excellent service. We are devoted to constantly improving our facilities and services. We truly loved having you as a guest and we sincerely hope to have the pleasure of having you back in the near future. Thank you once again for your kind words.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

4/10 Malo

Cliente verificado

Viaje en grupo
No le gustó: Limpieza y condiciones de la propiedad
Slitet hotell och överpris
Trevlig personal. Slitet hotell, behöver en renovering. Överpris för detta hotellet
Se hospedó 1 noche en febrero de 2024
Respuesta de addy, el 12 feb. 2024
Dear Verified traveler,We appreciate your feedback and are sorry to hear that your experience didn't match your expectations. We understand your concerns regarding the condition of our hotel, rest assured, we are planning improvements to better our guest experience. We're thrilled you found our staff pleasant, as we always strive to provide excellent service. We genuinely hope you will give us another chance to serve you better in future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

Elisabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very Nice hotel, with Nice People and a good environment. We enyoyed our stay here. Not to Manu people and it is located near the beach and the city with shopping opportunitiew
Se hospedó 3 noches en enero de 2024
Respuesta de addy, el 8 feb. 2024
Dear Elisabeth,Thank you for the perfect rating and the delightful review. We're thrilled that you appreciated our location, close to the beach and shopping opportunities. It's heartwarming to know you enjoyed the friendly atmosphere and our staff. We continually strive to offer a pleasant and comfortable stay for our guests. We do hope to have the pleasure of welcoming you back in the future, to further enhance your positive experience with us.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

8/10 Bueno

Jesper

Se hospedó 11 noches en enero de 2024
Respuesta de addy, el 8 feb. 2024
Dear Jesper,Thank you for taking the time to leave a rating. We're glad to see it was generally positive, but we're always striving for full satisfaction. If you have any particular aspects that we can improve upon, we'd love to hear your feedback. We hope to be given another opportunity to welcome you back and deliver an even better experience.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

Roger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place
Great hotel in a good location. Noted lots of families there. Great breakfasts Internet was sketchy in our room at times.
Se hospedó 5 noches en enero de 2024
Respuesta de addy, el 8 feb. 2024
Dear Roger,Thank you for your feedback. We're thrilled you enjoyed our location, family-friendly atmosphere, and breakfast. We apologize for any inconveniences regarding the internet connectivity in your room and are committed to improving this aspect. Your patronage is highly valued and we look forward to welcoming you back in the future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay and location. Breakfast - ok
Great location, I enjoyed the ability to walk across the street to the beach and hop on a long tail to railay for the day. During the evenings we walked about 10 minutes to the landmark night market and there is much more to do in the area. Views were stunning, the only complaint I have was the breakfast buffet. As a westerner, I love bacon and hash browns which there was none, there were “pork sausages” which was actually just mini hot dogs. There’s still a decent selection of other food but alot of it was cold. I recommend going to one of the cafe’s nearby, such as the owl
Se hospedó 2 noches en enero de 2024
Respuesta de addy, el 6 feb. 2024
Dear Eric,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear you enjoyed our prime location and stunning views. Being able to walk to the beach and explore the local night markets is truly one of the highlights of our vicinity and we are glad you thought so too!We sincerely appreciate your feedback about the breakfast buffet. Our goal is to cater to a variety of taste preferences and we regret that we missed the mark on this occasion. We understand that certain western delicacies like bacon and hash browns are favorites and we apologize for any disappointment. Your comment about the temperature of the food is being taken seriously as we strive for the highest level of satisfaction. We will definitely review our breakfast selection and assure you that we will be working on offering a wider array of options.We are happy to hear you found the nearby cafes satisfying and we invite you to discover more local dining options during your next stay. Thank you for recommending our hotel and we look forward to welcoming you back to enjoy the beauty of the surroundings and experience the improvements we continually strive for. Your comfort and enjoyment are our top priority and we hope to have the opportunity to better serve you in the future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

8/10 Bueno

CHRISTIAN

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hôtel pour des familles
Grand hôtel sans intérêt particulier, beau de famille et d’enfants
Se hospedó 5 noches en enero de 2024

8/10 Bueno

Amonrat

Se hospedó 1 noche en enero de 2024
Respuesta de addy, el 5 feb. 2024
Dear Amonrat,Thank you for taking the time to rate us. We're glad to see you've given us a 4-star rating. However, we strive for perfection and would appreciate any detailed feedback for us to enhance the guest experience further. We're committed to making our services even better for your future visits. We hope to welcome you back soon!Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

8/10 Bueno

Kenneth, Winnipeg

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone from front desk were very friendly and helpful. Our room was suppose to be pool view and it was more parking lot view with a tree and a bit of pool. We arrived late because our flight was moved 4 times. Don’t fly “Hahn air/Viet Jet”. So they couldn’t do anything that night but moved us the next day to a room right in the middle of the main pool. Breakfast was excellent with lots of great options. The area is perfect for walking or taking a Tuktuk. The beach is more of a boat loading zone and not for swimming but still very scenic. Check out staff were amazing and let us store our suitcases while we swam and waited to leave on our late night flight.
Se hospedó 4 noches en enero de 2024
Respuesta de addy, el 29 ene. 2024
Dear Kenneth, Winnipeg,Thank you for taking the time to share your thoughts about your recent stay with us. Your feedback is invaluable in helping us to continuously improve the quality of our services and facilities.We're sorry that your flight delays impacted your arrival and we are glad that despite these challenges, our front desk staff were able to make you feel welcome and supported. It's rewarding to hear that you found them friendly and helpful. We're also glad to hear that you enjoyed our breakfast selection and that you found our location convenient for exploring the area. Although our beach is indeed more functional than recreational, we hope you were able to appreciate the unique scenic beauty it offers. We understand that there is always room for improvement and we assure you that we take your feedback seriously. We are committed to making continuous enhancements to our facilities and services for an even better guest experience. We hope that these experiences did not detract significantly from your overall stay and we would be thrilled to welcome you back in the future. Thank you once again for your valuable feedback.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

Ludovic

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en enero de 2024
Respuesta de addy, el 29 ene. 2024
Dear Ludovic,Thank you so much for your perfect rating. We're thrilled to see that you had an excellent experience with us. We constantly aim to provide high-quality service and it's wonderful to know it reflected during your stay. We look forward to your next visit and promise to keep delivering the same level of excellence in the future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

2/10 Terrible

Mari-Ann Helen

Se hospedó 5 noches en enero de 2024
Respuesta de addy, el 29 ene. 2024
Dear Mari-Ann Helen,We're incredibly sorry to hear about your recent experience. Although you didn't provide specific details, we value all feedback as it helps us continue to improve. We constantly strive for excellence, and your rating indicates we missed that mark. We hope we can welcome you back in the future to provide a more favorable experience, showcasing the high standards we're known for.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

8/10 Bueno

YU

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
夜中寝ていたら勝手に従業員の人が鍵を使って入室しており、クーラーが壊れていないか確認したいと。さすがにびっくりしました。勝手に部屋に入られたので。それ以外は本当に素敵なホテルでした
Se hospedó 3 noches en enero de 2024
Respuesta de addy, el 22 ene. 2024
Dear YU,Thank you for taking the time to share your experience. We're delighted to hear you found the hotel to be pleasant overall. However, we're truly sorry for the unexpected disturbance during the night. We assure you our standard procedure is to respect our guest's privacy at all times. Your feedback is much appreciated, and we'll be sure to reinforce this procedure with our staff. Alongside our commitment to your comfort and privacy, we're glad you enjoyed your overall stay and we hope to have the chance to serve you better in the future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel experience in a family room with double ved + bunk beds.
Se hospedó 3 noches en enero de 2024
Respuesta de addy, el 26 ene. 2024
Dear AnonymousGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

8/10 Bueno

Sohrab

Viaje familiar
Le gustó: Comodidad de las habitaciones
Se hospedó 13 noches en enero de 2024
Respuesta de addy, el 22 ene. 2024
Dear Sohrab,Thank you for taking the time to rate us. We're pleased to see it was a positive experience overall. Nonetheless, we are committed to continuous improvement and your feedback is invaluable. Should you wish to share more about your experience, we’d be glad to hear. We hope to have the opportunity to serve you even better on your next visit. Thank you.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

4/10 Malo

KENTA

No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de addy, el 22 ene. 2024
Dear KENTA,Thank you for taking the time to leave a rating. We're pleased to see a 4-star score, and we appreciate your feedback. Without specific details, we are unable to address concerns. However, we are committed to improving our services. We are glad you chose to stay with us and we hope to welcome you again in the future to provide an even better experience.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

8/10 Bueno

KENTA

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 5 noches en enero de 2024
Respuesta de addy, el 22 ene. 2024
Dear KENTA,Thank you for taking the time to rate your stay with us. We're sorry to hear that your experience was less than satisfactory. It's always our goal to provide an enjoyable stay for our guests and we strive to continually improve. We're committed to addressing any potential issues and making positive changes. We hope to have an opportunity in the future to deliver a superior experience for you.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

Kerri and Brendon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome stay
We booked a Deluxe Pool access room, and it was awesome to just walk out from our room straight into the pool. Right opposite our room was the pool bar; but it was never staffed! Twice we actually had to go find someone to place an order. Other than that, our room was great and comfy. The breakfast was beautiful with so many food options available. Definitely recommend staying here.
Se hospedó 3 noches en octubre de 2023
Respuesta de addy, el 22 ene. 2024
Dear Kerri and Brendon,Thank you for choosing our hotel and for taking the time to share such positive feedback. We are thrilled you enjoyed the Deluxe Pool access room and our versatile breakfast selection. We apologize for any inconvenience experienced regarding the pool bar service. Your comments are extremely valuable to us and we are committed to ensuring this is addressed appropriately to enhance our guest experience. We will intensify our efforts to keep the pool bar consistently staffed. We're glad to know you found the room comfortable and enjoyed the direct pool access. We always strive to provide a unique and unforgettable stay for our guests. We sincerely appreciate your recommendation and hope to welcome you back in the future for an even more satisfying stay.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

jong yun

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en enero de 2024
Respuesta de addy, el 22 ene. 2024
Dear jong yun,Thank you for taking the time to rate us so highly with a perfect score! Although no specific comments were written, your rating tells us that you enjoyed your stay at our hotel. We hope the service, accommodation and facilities met your expectations. We continue to dedicate ourselves to improving our standards. We hope to have the pleasure of welcoming you back on your next visit!Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 Excelente

Shawn

Se hospedó 4 noches en enero de 2024
Respuesta de addy, el 26 ene. 2024
Dear ShawnGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time togive us a star rating on Google.We are delighted that you were able to have an overall exceptional experience (afterreviewing your star rating).We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

2/10 Terrible

Filip

Se hospedó 4 noches en enero de 2024
Respuesta de addy, el 15 ene. 2024
Dear Filip,We're sorry to hear that your experience was not up to par. We continuously strive to improve our services and we take all ratings seriously. Though we lack specifics to address your concerns, we assure you that your feedback will help us identify areas for improvement. Despite this setback, we hope you’ll give us another chance to offer you an exceptional stay.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi