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Opiniones de Old Town Apartments Slawkowska

3.5 out of 5
Old Town Apartments Slawkowska
Ul.Slawkowska 11, Krakow, Lesser Poland

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 19 de 52 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 23 de 52 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 8 de 52 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 52 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 52 opiniones" "

8.2/10

Limpieza

8.2/10

Servicio y personal

8.6/10

Servicios

7.8/10

Condiciones de la propiedad

Opiniones

10/10 Excelente

Alvaro

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place
Se hospedó 2 noches en octubre de 2019
Respuesta de Old Town Apartments Team, el 6 nov. 2019
Dear Alvaro, We would like to thank you for rating us with the highest score, it was a real honour having you as a guest and we look forward for the next visit. Kindest regards,

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en octubre de 2018
Respuesta de Old Town Apartments Team, el 2 nov. 2018
Thank you very much for the great review! We sincerely appreciate your feedback!

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Localización excelente
La localización excelente. La limpieza mejorable. Y las fotos no coinciden con el apartamento que nos dieron.
Se hospedó 4 noches en octubre de 2018
Respuesta de Joanna, el 30 oct. 2018
Dear Guest, I am sorry to hear that your stay wasn't perfect. Unfortunately due to the fact that the review is anonymous I am not able to check the apartment you stayed in and to talk to the person who cleaned it before your arrival. Please contact us if you can and we will talk about it. Kind regards, Joanna Kolodziejczyk

8/10 Bueno

Eduardo, madrid

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Buena Ubicación
en el centro de todo. Ahorrás en tiempo y taxis.

10/10 Excelente

Angela

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stay was good excellent location
Se hospedó 3 noches en febrero de 2020
Respuesta de Old Town Apartments Slawkowska, el 3 mar. 2020
Dear Angela, We would like to thank you for rating us in such a way. We are honoured you have choosen us for your stay in Krakow and we hope we can welcome you again, in the near future. Best wishes and regards,

8/10 Bueno

Donna

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location and value for money
Apartment was clean and comfortable had toiletries, iron , hairdryer , washing machine and full kitchen facilities. Also 3 minutes walk from main square. We were suite 20 , 70 steps to door and maid never arrived in 5 nights we stayed . Overall great base for excellent trip to Kraków
Se hospedó 5 noches en noviembre de 2019
Respuesta de Old Town Apartments Slawkowska Team, el 10 dic. 2019
Dear Donna, Thank you for taking the time to review us, we are more than glad to read that you enjoyed our location and the atpartments, we hope to welcome you again in the near future. Regarding the maid visit, we are not a hotel, unfortunately we have no such services during the guest stay, unless the stay exceeds 7 days, however, it can always be requested, if needed. Best wishes and regards,

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was very spacious and clean. Was good as a base for our recent trip. The shower was a little difficult and it looked nothing like the pictures advertised on the internet. We were in apartment 6.
Se hospedó 4 noches en noviembre de 2019
Respuesta de Old Town Apartments Team, el 12 nov. 2019
Dear Guest, Thank you for your review, it was a pleasure hosting you and we look forward to welcome you once again in our beautiful city! Best wishes and regards,

8/10 Bueno

Jo

Viaje en grupo, Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2019
Respuesta de Old Town Apartments Team, el 29 oct. 2019
Dear Jo, Thank you for taking the time to rate us, we are glad you enjoyed our beautiful city and that we manage to offer you a positive experience. We look forward to welcome you again in the near future. Kind regards

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en octubre de 2019
Respuesta de Old Town Apartments Team, el 18 oct. 2019
Dear Guest, Thank you for taking the time to review us, we are glad we managed to offer you a positive experience and we look forward to welcome you again. Best wishes and regards,

10/10 Excelente

Daniel, Taipei

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
In the center of old town. Roomy two bedrooms apartments with home style stays
Se hospedó 1 noche en octubre de 2019
Respuesta de Old Town Apartments Team, el 15 oct. 2019
Dear Daniel, We are delighted to know you enjoyed our beautiful city and your stay with Old Town Apartments Slawkowska, we hope you will visit us again in the near future. Best wishes and regards

8/10 Bueno

Kimmo

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Soiva peli
Sijainti ytimessä kaikkien palveluiden ääressä, mutta silti rauhallinen. Mukava palvelu. Oltiin viiteen mieheen reissussa ja hyvät oli tilat. Plussana 2 vessaa. Suosittelen.
Se hospedó 2 noches en septiembre de 2019
Respuesta de Old Town Apartments Team, el 24 sept. 2019
Dear Kimmo, Thank you for taking the time to review us, it was a real pleasure having you as our guest and we look forward to welcome you again! Best wishes and regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Se hospedó 4 noches en agosto de 2019
Respuesta de Old Town Apartments Team, el 19 ago. 2019
Dear Guest, Our team would like to thank you for taking the time to review us, without any input we cannot address the review but we are glad that the overall experience with Old Town Apartments was a positive one. We look forward to welcome you again in Krakow! Best wishes and regards,

8/10 Bueno

B M

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great apartment near the square
Overall the stay was great! Airport shuttle followed our flight status and was ready to pick us up in the middle of the night after our flight was delayed several hours. The folks in the office were super helpful answering questions. The jazz club downstairs had some great music but it could get a little loud at night - just the price for staying in the city center. Be prepared to hang dry your clothes as there is just a washing machine, but being able to do a load of laundry in the room was very convenient! We’d definitely stay here again.
Se hospedó 3 noches en julio de 2019
Respuesta de Old Town Apartments Team, el 22 jul. 2019
Dear B.M Thank you for taking the time and writting such a detailed review, it was a pleasure to host you and we look forward for your future visit! Best wishes and regards,

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfekt beliggenhet med gangavstand til alt i gamlebyen.
Se hospedó 7 noches en julio de 2019
Respuesta de Old Town Apartments Slawkowska Team, el 15 jul. 2019
Dear Guest, Thank you for taking the time to review us, we are glad to know that your experience with Old Town Apartments was a positive one and we look forward to host you again in the near future! Kind regards

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cute apartment and very well situated. The only downfall was the washing machine that didn't work. We notified management who said they'd come the next day, but they didn't (to our knowledge). The floor also seemed to be pretty dirty, we resorted to wearing shoes constantly. However, Krakow was beautiful so we enjoyed our stay.
Se hospedó 3 noches en mayo de 2019
Respuesta de Old Town Apartments Team, el 12 jul. 2019
Dear Guest, Thank you for taking the time to review us, we are glad that you enjoyed your stay and we are sorry about the incoveniences. We aim to offer our guests a wonderful experience and we will make sure that our technical and cleaning staff are informed about the points stated in the review. Best wishes and regards,

2/10 Terrible

Gabriela

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Leider gab es beim Check-In ein riesen Durcheinander. Es wurden drei Zimmer untereinander vertauscht und auch wurde keine zeitnahe, angemessene Lösung für das Problem gefunden, so dass wir nach über einer Stunde abwarten auf die Suche nach einer neuen Unterkunft gehen mussten. Die Kommunikation und Ansprechperson vor Ort war komplett unprofessionell und überfordert. Wir durften, das Apartment Haus kurz besichtigen, was uns aber mehr abschreckte und wir daher eine andere Unterkunft bevorzugten. Wenn man ein Party Weekend in Krakow plant reicht diese Unterkunft ev. aus, aber wenn man Erholung sucht, ist man da def. am falschen Ort.
Se hospedó 3 noches en junio de 2019
Respuesta de Old Town Apartments Team, el 12 jul. 2019
Dear Gabriela, We would like to express our sincere regrets for the situation, the unforseen circumstanaces do not reflect the quality of our services and most definitely it is not the way we operate. We are sorry we did not have the chance to greet you as we aim and offer you a wonderful stay in Krakow. We take full responsability for everything and your review will be passed on to the involved part. Best wishes and regards,

8/10 Bueno

Kari-Ann

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Perfekt beliggenhet
Se hospedó 3 noches en junio de 2019
Respuesta de Old Town Apartments Team, el 6 jun. 2019
Dear Kari-Ann, Thank you for your review, it was our pleasure to host you and we look forward to welcome you again in our beautiful city! Kind regards,

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en marzo de 2019
Respuesta de Joanna, el 30 abr. 2019
Dear Guest, Thank you for the rating. Unfortunately, you left the rating as Anonymous and also with no comments so I am not able to respond in details. I am very sorry. However, I really appreciate you gave us maximum points. Thank you! Kind regards, Joanna

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en marzo de 2019
Respuesta de Joanna, el 30 abr. 2019
Dear Guest, Thank you for the rating. Unfortunately, you left the rating as Anonymous and also with no comments so I am not able to respond in details. I am very sorry. However, I really appreciate you gave us maximum points. Thank you! Kind regards, Joanna

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en marzo de 2019
Respuesta de Joanna, el 30 abr. 2019
Dear Guest, Thank you for the rating. Unfortunately, you left the rating as Anonymous and also with no comments so I am not able to respond in details. I am very sorry. However, I really appreciate you gave us maximum points. Thank you! Kind regards, Joanna

8/10 Bueno

Antoine

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Het appartement was compleet qua voorzieningen, zelfs een wasmachine, koelkast met vriezer etc.
Se hospedó 3 noches en marzo de 2019
Respuesta de Joanna, el 4 abr. 2019
Dear Antoine, Thank you for a review. We are happy to hear that you enjoyed your stay and apartment. It was a pleasure to host you and hope you will be back soon. Kind regards, Joanna

10/10 Excelente

Hege A., perfekt

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Anbefales
Anbefales på det varmeste. Bestillte også drikke til leiligheten for en rimelig penge.
Se hospedó 4 noches en marzo de 2019
Respuesta de Andreea , el 26 mar. 2019
Dear Hege, Thank you for such a wonderful opinion, we hope to have you again as our guest in the near future! Best wishes!

10/10 Excelente

MAGDA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
super
świetne miejsce. Zameldowanie rzut beretem od apartamentu. Szybkie zameldowanie. W mieszkaniu wszystko było, naczynia, lodówka, pralka, małe kosmetyki, szczoteczki do zebów, kuchenka, piekarnik, szklanki, talerze. Wygodne łózka, ogónie dobra miejscówka, blisko rynku. Polecam
Se hospedó 1 noche en enero de 2019
Respuesta de Joanna, el 30 ene. 2019
Witam, Dziękujemy bardzo za wyrażenie pozytywnej opinii na temat naszego apartamentu. Cieszymy się że pobyt w apartamencie usatysfakcjonował państwa oraz spowodował udany pobyt w Krakowie. Z niecierpliwością czekamy na ponowne spotkanie! Do zobaczenia wkrótce !

8/10 Bueno

Roger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Meget fin leilighet for 2 par, Og meget sentralt beliggende ved torvet
Se hospedó 4 noches en diciembre de 2018
Respuesta de Joanna, el 12 dic. 2018
Dear Roger, Thank you very much for a nice opinion. We are happy to read that you enjoyed your stay and hope you will be back soon to beautiful Krakow. Kind regards, Joanna Kolodziejczyk

8/10 Bueno

Andrea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2018
Respuesta de Joanna, el 21 nov. 2018
Dear Andrea, I am writing from Old Town Apartments in Cracow. I would like to thank You for all Your comments concerning Your stay in our apartment. We especially appreciate all Your critical remarks. We are sorry you found damages in apartmant, we will fix all of them. It is a pivotal part of our company's quality policy to listen attentively to our Customers' opinions. With Your help we are able to set a high standard of our services. We look forward to welcoming You in Cracow again! I hope See You Soon! Kind Regards, Joanna

8/10 Bueno

Frida

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfekt läge till bra pris!
Ligger perfekt i gamla stan. Lite lyhört men annars kanon!
Se hospedó 3 noches en octubre de 2018
Respuesta de Joanna, el 30 oct. 2018
Dear Frida, Thank you so much for giving us good rating. I hope you will visit us again in near future. Kind regards Joanna Kolodziejczyk

6/10 Aceptable

Jan

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Fin lelighet sentralt
Se hospedó 2 noches en octubre de 2018
Respuesta de Joanna, el 30 oct. 2018
Dear Jan, I am very sorry to read that you gave us 3 out of 5. As there is no other explanation please contact with us please so that we can talk about it. Our guests comfort is our highest priority. Kind regards, Joanna Kolodziejczyk

8/10 Bueno

Adrian, Rochdale, UK

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Convenient for old town, close to railway station
The apartment is on a quiet street just off (literally a minutes walk) the main square. It is a short walk from the train station. There is a jazz club in the basement, but don't let that put you off as I didn't hear anything (apt was on 1st floor). Apartment itself is functional and basic, everything you need if out most of the day and just need somewhere to sleep. I don't think I'd book this if going away with the wife for a nice weekend, but for me meeting up with friends for a few nights it was ok. Check in was fine and easy to locate, it was in a different building about 100m away. One thing to be aware of is that if you are back late (i e. After 2am) the outside gate is likely to be shut and you need to use the key code reception give you to get in, otherwise you could find yourself in a bit of a pickle! Would I stay again? Possibly, but now I know more about the city and how far things are away from each other I'd be tempted to widen my scope.
Se hospedó 3 noches en septiembre de 2018
Respuesta de Joanna, el 18 sept. 2018
Dear Adrian, Thank you for your review. I am happy to read that you enjoyed your stay in general. It was a pleasure to host you. Kind Regards, Joanna Kolodziejczyk

8/10 Bueno

Glenn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Holiday
We arrived at the reception area which is a 2 minute walk from the actual apartment and was told by the ladies at the desk there had been a problem with our room as there had been a water leak the night before and was unsafe to stay there. This was a bit of an inconvenience at first for us but we were then upgraded to a 3 bedroom apartment right on the doorstep of the main square. The apartment was huge, clean and almost the size of my house lol. So for the little inconvience we had at first it ended up working in our favour. The women at the desk were great and give us all the necessary information needed for our stay. Only downside was we were on the top floor (4th floor) and there wasn't a elevator in the building but apart from that it was a great holiday.
Se hospedó 4 noches en julio de 2018
Respuesta de Joanna Kolodziejczyk, el 7 ago. 2018
Dear Glenn, Thank you for such a great review. It was a pleasure to host you! I apologise once more for the problem with first apartment, it was very unexpected also for us. Kind regards, Joanna Kolodziejczyk

6/10 Aceptable

Toni

No le gustó: Limpieza y servicio y personal
En suosittele
Sijainti loistava, tosin meteli äkin sen mukaan... 3.kerros pitkien portaiden päässä. Liesi ei toiminut, asunto oli huolimattomasti siivottu, eikä kaikki lakanoita ollut vaihdettu. WC-paperia oli 2rullaa kuudelle aikuiselle. 4 yön visiitillä roskia ei viety lainkaan, vaikka kerran piti siivouksen kuulua vierailuun. Sänky sijoittelu oli huono, kun mukana useampi pariskunta. Yhdessä huoneessa 160cm sänky ja yhden hengen sänky, yhdessä 120cm sänky, ja yhdessä yhden hengen sänky. Ei petareita, jotta oisit voinut vaikka järjestellä uusiks, vain huonot patjat nukkua. Kuuma kämppä kun on kuuma, ei luvattuja hygienia tuotteita ja huono kahvinkeitin. Eli siis hyvä sijainti ainut mikä houkuttaisi menemään uudestaan
Se hospedó 4 noches en julio de 2018
Respuesta de Joanna Kolodziejczyk, el 1 ago. 2018
Dear Toni. Thank you for your valuable opinion. I apologise for all iconveniences you faced during your stay. I will immediately contact with our cleaning and technical Staff to make sure all mentioned things are repaired and our service improved. Kind regards, Joanna Kolodziejczyk

6/10 Aceptable

Shrusti

No le gustó: Comodidad de las habitaciones
Ok apartment for a few days, but expect poor sleep
Not so great, photos look better and this apartment has seen better days. The mattress and pillows are very worn out and should be replaced. Strangely, the toilet has no hooks or towel hanging. But mostly the lack of a good quality bed is what made this place very frustrating. Additionally, I had a 2 floor walk up carrying 25kg so it would be nice if they mentioned that upfront. On the plus side, their check-in instructions email was very thorough and finding the apartment was easy.
Se hospedó 3 noches en mayo de 2018
Respuesta de Joanna Kolodziejczyk-Kobylecka, el 20 jun. 2018
Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services. Kind regards, Joanna Kolodziejczyk

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Respuesta de Joanna Kolodziejczyk-Kobylecka, el 20 jun. 2018
Dear Traveler. Thank you for your review and for choosing our apartment. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our apartment. Kind regards, Joanna Kolodziejczyk

10/10 Excelente

Marzena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Asia, el 11 may. 2018
Dziękujemy Pani Marzeno i zapraszamy ponownie do Krakowa!

8/10 Bueno

Lies, Krakow

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Ruim appartement in het centrum
We hebben een aangenaam.verblijf gehad in de Old Town Appartments. We lagen vlakbij het hoofdplein en op wandelafstand van vele leuke plekjes. Het appartement was ruim en centraal gelegen. Het enige nadeel was dat de vloer er plakte.
Se hospedó 3 noches en abril de 2018
Respuesta de Joanna, el 11 abr. 2018
Hello, I am writing from Old Town Apartments in Cracow. I would like to thank You for all Your comments concerning Your stay in our Apartment. We especially appreciate all Your critical remarks. We are sorry you find sticky floor in apartmant. It is a pivotal part of our company's quality policy to listen attentively to our Customers' opinions. Kind Regards. Joanna Fajto

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best Location
These apartments are located in the best place in town. Pre travel I contacted the staff who arranged the airport transfer at a very deceit rate. The apartments are modern and clean with all required facilities including hair dryer, washing machine and satellite tv. The office is located close to the apartments and the staff were great in helping us organise trips. I read a couple of blogs that noise is an issue but although a jazz club in the basement we didn't hear a thing. Loved it
Se hospedó 4 noches en marzo de 2018
Respuesta de Joanna Kolodziejczyk-Kobylecka, el 18 mar. 2018
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Excelente

Kostyantyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything is good, very nice location
Se hospedó 1 noche en marzo de 2018
Respuesta de asia, el 15 mar. 2018
Thank you very much for your review Kostyantyn! Hope to host you again in Krakow!

8/10 Bueno

Chris, England

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean comfortable well equipped apartment.
Close to the main square. Having read some of the other reviews I had expected it might be noisy but this was not the case at all.
Se hospedó 3 noches en noviembre de 2017
Respuesta de Joanna Kolodziejczyk-Kobylecka, el 12 dic. 2017
Dear Chris, Thank you very much for your feedback. I am happy to hear that you enjoyed your stay. I hope you will visit us again. Kind Regards, Joanna Kolodziejczyk-Kobylecka Manager

10/10 Excelente

Ellen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Flott og sentral leilighet!
Det var en flott leilighet som lå kjempe sentralt til alt og den hadde en veldig hyggelig atmosfære! Kan anfefales til alle!

6/10 Aceptable

Nadine

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Qualité = au prix - moyen
Disons que c'est un bon hôtel pour 80 euros en moyenne pour Londres. Chambre par petite mais ça va par contre salle de bain trop petite 2m2 pour douche mini lavabo et wc :( Pas les chaînes du câble. Pour 3 nuits disons que ça suffit mais pas sur d'y revenir Quand meme sauf si petit budget.

10/10 Excelente

Magdalena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Doskonaly
Apartament naprawde fajny. W samym centrum.

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good apartment, great location and fantastic price
Good apartment for the price. Wifi service was poor. No elevator.

10/10 Excelente

Group of three, Stourport-on-severn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location
Excellent location , great sized apartment .All the amenities of home ,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Hvordan finne frem.
En gammel koselig leilighet. Problemet er bare at det er oppgitt feil adresse her på siden. Takker for at det er et gjestmildt folk og all honnør til den søte resepsjonisten på Grand Hotel som søkte på nettet og ringte rundt for å finne ut hvor det egentlig lå i byen.

8/10 Bueno

Ole, Norway

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Fin beliggenhet
50 meters from Market square (centrum of Krakow), so nice location! But you have to pick up the keys on the other side of the marketsquare (about 500 meters walking). Room was nice. Love this city!

2/10 Terrible

Cliente verificado

Le gustó: Limpieza
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Feilaktig framstilt som hotell
Vi fant først ikke fram fordi vi forventet å komme til ett hotell. Vi måtte gå inn en mørk, trist bakgård, opp en slitt oppgang og låse oss inn med tre nøkler før vi var inne i leiligheten. Vi forventet ett hotell. Leiligheten under var kun et skall, og var under rehabilitering. Noe vi merket kl 7 om morningen da arbeiderne under begynte å borre, banke og jeg vet ikke hva. Vi måtte flytte etter en natt. Ingen opplysninger fra Hotels.com om at vi måtte skaffe nøkkel til leiligheten et helt annet sted en adressen til leiligheten. Meget skuffende og misvisende informasjon av HOtels.com. Stor fin leilighet som framstår ren og nyopppusset. Fin, og sentral beliggenhet mot bakgård.

10/10 Excelente

Alexandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ikke noe å klage på !
Nok et nydelig opphold i min favorittby Krakôw. Reiste nå alene , og hadde ingen problemer. Stor sjarmerende og luftig leilighet i en noe slitt bygård. Jeg kommer definitivt tilbake til leiligheten på Slawkowska.

6/10 Aceptable

Chris

Le gustó: Limpieza y servicio y personal
Great location, helpful staff
The apartment was fine and the staff in the main office could not have been more helpful. The building is old (you are after all in the old town!) and at first look appears a bit run down, though there was work being undertaken during our stay, but once inside the apartment all facilities required for a short stay were in place and reasonably modern. The staff at the main office will arrange transfers to the airport with their own driver just as cheap as any taxi, and friendly and reliable (he was waiting outside at 0730 for an 0800 booking and helped with the cases). In summary decent value for money. Top tip, make sure you know exactly which apartment you are staying in, the quality varies.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
very central, and no night noise if windows kept close.

6/10 Aceptable

Cliente verificado

No le gustó: Comodidad de las habitaciones
Difficult to enter the apartment, and the pick up of the key is 500 meters away. 3. floor and very warm in the night, but nice apartment, and close to everything downtown.