Dear Veronica, Thank you for staying with us. We make every effort to ensure that our guests are satisfied and we appreciate your opinion very much! We are glad that you appreciated our strengths, such as the decor, modernity and cleanliness of our new facility and the services provided by our fantastic staff. We invite you in the future. Sincerely Piotr Jaskierski Manager

Dear Victoria, thank you for taking the time to issue an opinion. The situation you describe, should not happen. I am very sorry and I assure you that during your next visit there will be no such situation. We hope to see you soon! Sincerely, Piotr Jaskierski Manager

Dear Nigel, Thank you for taking the time to share your opinion. We feel honoured that it was our hotel that you chose for your stay in Kraków. Thank you for your appreciation and we are very pleased that you are satisfied with your stay. We hope to see you again! Best Regards,DianaReception

Dear Alan,Thank you for your opinion, we are glad that you liked everything, we are very pleased to hear such a pleasure, we do our best for our guests! We look forward to seeing you again!Best Regards,DianaReception

Dear Loreen, We are very pleased to receive such a positive review. We hope that after such a wonderful stay we will have the opportunity to host you again in the future. Best Regards,DianaReception

Dear Eileen,thank you for your opinion.We are very sorry about the air-conditioning in the room, we hope that you will come here again and everything will be fixed!Best Regards,DianaReception

Dear James, Thank you very much for your feedback. We are glad that you appreciated the design of our hotel and the location, which is the best for sightseeing. We would be delighted if you visit us again.

Dear Emma, thank you for taking a moment to share your impressions of your stay at The Loft Hotel. We are glad you liked the design of the hotel and the location of the property between the Old Town and Kazimierz. Food is a very important aspect of a holiday stay. Therefore, we are very pleased that you are satisfied with the dishes you tried. Recognition of the efforts of our staff is something that drives us to work even better to make your time at The Loft even more enjoyable.You mentioned the rooftop jacuzzi, which is our hotel gem, tempting with its warm water and beautiful view. Best regards. Thank you again for your time at The Loft. We would be delighted if you visit us again

Dear Inger, Thank you very much for your feedback. We are glad that you appreciated the design of our hotel and the location, which is the best for sightseeing. We would be delighted if you visit us again.

Dear Ingvill, We are very pleased to hear from you such a positive review of our hotel. Thank you very much for sharing it with us. We strive for excellence every day, and by receiving such a response from you, we can see that we are getting closer to it by small steps. If you are looking for a hotel where you can relax on the rooftop, enjoying the warm water of the Jacuzzi and admiring the view of Wawel Castle and the historic townhouses of Krakow, there is only one such place - The Loft. If something didn't suit you please drop us a line and we'll sort it out. We are glad that you were our guests, we warmly greet you.

Dear Rachael, Thank you very much for your feedback. We are glad that you appreciated the design of our hotel and the location, which is the best for sightseeing. We would be delighted if you visit us again.

Dear Georgina, Thank you very much for your feedback. We are glad that you appreciated the design of our hotel and the location, which is the best for sightseeing. We would be delighted if you visit us again.

Dear Richard, Thank you very much for your feedback. We are glad that you appreciated the design of our hotel and the location, which is the best for sightseeing. We would be delighted if you visit us again.

Dear Benjamin, We are very pleased to hear from you such a positive review of our hotel. Thank you very much for sharing it with us. We strive for excellence every day, and by receiving such a response from you, we can see that we are getting closer to it by small steps. If you are looking for a hotel where you can relax on the rooftop, enjoying the warm water of the Jacuzzi and admiring the view of Wawel Castle and the historic townhouses of Krakow, there is only one such place - The Loft. If something didn't suit you please drop us a line and we'll sort it out. We are glad that you were our guests, we warmly greet you.