Dear Imelda, It was a pleasure to read your fantastic review of Holiday Inn Express & Suites Lake Charles South. We are delighted you enjoyed every aspect of your stay with us. Thank you for being our guest, and we look forward to your next visit!Yours in Hospitality, DeAndre Sullivan General Manager

Dear Edgar, It was a pleasure to read your fantastic review about Holiday Inn Express & Suites Lake Charles South. We are delighted you enjoyed every aspect of your stay with us, especially our fresh and spotless accommodations. Your feedback is the best performance measure we have, and we appreciate your generous remarks. Thank you for being our guest, and we look forward to your next visit!Yours in Hospitality, DeAndre Sullivan, General Manager

Dear Olga,We are delighted you had an outstanding stay at Holiday Inn Express & Suites Lake Charles South and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Happy Holidays!Yours in Hospitality, DeAndre Sullivan,General Manager

Juan, thank you for your feedback. We apologize that we were unable to accommodate your reservation. We are reviewing this to see what went wrong. Thank you again. Yours in Hospitality, DeAndre Sullivan, General Manager

Dear Brenda K., Thank you for choosing Holiday Inn Express & Suites Lake Charles South and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you exceeded your expectations and that you appreciated our complimentary toiletries. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Yours in Hospitality, DeAndre Sullivan General Manager

Dear Gregory, It was a pleasure to read your fantastic review of Holiday Inn Express & Suites Lake Charles South. We are delighted you enjoyed every aspect of your stay with us. Thank you for being our guest, and we look forward to your next visit!Yours in Hospitality, DeAndre Sullivan General Manager

Dear Heather, Thank you for reviewing our hotel. We are glad that you had an enjoyable experience staying with us. However, we apologize for the inconvenience you experienced with the lack of parking spaces when you arrived. We always try to accommodate our valued guests to the best of our abilities; therefore, we are sorry that you encountered this frustration during your visit. Please know you can notify our front desk on your next visit, and we will be happy to assist you with this situation. We are also sorry for your disappointment with the shuttle service. We are grateful for your patience on this matter, and we are glad it did not detract from your visit. We look forward to the opportunity to welcome you back soon.Yours in Hospitality, DeAndre Sullivan General Manager

Dear Kit, Thank you for choosing Holiday Inn Express & Suites Lake Charles South for your recent visit to our great city. It is always a pleasure to see when our guests enjoy everything we have to offer. We valued your feedback and have taken a note of it. It was our pleasure hosting you, and we hope you will choose to stay with us again the next time your travel brings you to our area!Yours in Hospitality, DeAndre Sullivan General Manager

Dear Isaac, It was a pleasure having you as our guest at Holiday Inn Express & Suites Lake Charles South. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Yours in Hospitality, DeAndre Sullivan General Manager

Dear Charles, Thank you for being our guest at Holiday Inn Express & Suites Lake Charles South and sharing your experience. We are delighted to know you were impressed with the service you received from our excellent associates and that our prime location worked well for you. We also appreciate you mentioning our delicious breakfast and convenient parking. It was a pleasure to host you, and we look forward to welcoming you back soon. Yours in Hospitality, DeAndre Sullivan, General Manager

Dear Jose, Thank you for the nice rating of Holiday Inn Express & Suites Lake Charles South. We are delighted you enjoyed your stay and appreciate you taking the time to recommend us to fellow travelers. We look forward to seeing you again on your next visit to the area. Yours in Hospitality, DeAndre Sullivan General Manager

Dear Javier, Thank you for being our guest. Please accept our apologies for the cleanliness issues you encountered in your room. We place great emphasis on maintaining fresh and spotless accommodations; therefore, we genuinely regret this was not your experience. Everything we do aims to provide each guest with an outstanding visit, and we would welcome another opportunity to show you our dedication to exceptional hospitality. Thank you again, and we wish you all the best with your travels.Yours in Hospitality, DeAndre Sullivan General Manager

Dear Jordan, Thank you for taking the time to post your feedback regarding your time at Holiday Inn Express & Suites Lake Charles South. We are glad your room provided all the comforts you expected and that you were impressed with our well-kept property. It was a pleasure serving you, and we look forward to being your hotel of choice every time you visit the area. Yours in Hospitality, DeAndre Sullivan General Manager

Dear Doris, Thank you for rating your stay at Holiday Inn Express & Suites Lake Charles South. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to serving you again soon. Yours in Hospitality, DeAndre Sullivan General Manager

Dear Brenda, We are delighted you had an outstanding stay at Holiday Inn Express & Suites Lake Charles South and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Yours in Hospitality, DeAndre Sullivan General Manager

Dear Salvador, Thank you for the great review of your recent stay at the Holiday Inn Express & Suites Lake Charles South! We are pleased you found our location near the casino to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Yours in Hospitality, DeAndre Sullivan General Manager

Dear Jenn, Thank you for choosing Holiday Inn Express & Suites Lake Charles South for a birthday getaway. We are thrilled to know that you had an overall enjoyable stay and that our delicious breakfast met your expectations. However, we regret your dissatisfaction with the comforts of your bed. Feedback like yours gives us valuable insight to improve our accommodations and guest experience; therefore, we appreciate all of your comments. Thank you again; we hope you will revisit us in the future.Yours in Hospitality, DeAndre Sullivan General Manager

Dear Isabel, It was a pleasure to read your kind review about Holiday Inn Express & Suites Lake Charles South. We are delighted you enjoyed every aspect of your stay with us, especially our fresh and spotless accommodations. Your feedback is the best performance measure we have, and we appreciate your generous remarks. It is also great to see you found our location to be perfect for your plans. Thank you again for being our guest, and we look forward to your next visit!Yours in Hospitality, DeAndre Sullivan General Manager

Dear Aleshia, We are happy you chose Holiday Inn Express & Suites Lake Charles South for your recent visit to our great city. We are glad we exceeded all of your expectations. It was our pleasure hosting you, and we hope you will choose to stay with us again the next time your travel brings you to our area!Yours in Hospitality, DeAndre Sullivan General Manager

Dear Angela, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn Express & Suites Lake Charles South . We look forward to your return and wish you all the best with your future travels.Yours in Hospitality, DeAndre Sullivan General Manager

Dear Carrie, Thank you for staying with us and taking the time to share your concerns. Providing the highest level of hospitality is our number one priority. Therefore, we sincerely apologize for not meeting your expectations. Everyone here stands firmly on inclusion and welcomes all service animals and their owners. Per ADA law, we are able to ask one question to confirm that a dog is a legal service animal. We ask this question (What is the service your animal is trained to perform?) as it reduces the occurrence of guests fraudulently using this as a reason to have their pet with them. Once again, we are sorry for the inconvenience caused and sincerely hope you will offer us another opportunity to serve you. Yours in Hospitality,DeAndre Sullivan,General Manager

Dear Paul, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Holiday Inn Express & Suites Lake Charles South, and we look forward to welcoming you back soon.Yours in Hospitality, DeAndre Sullivan General Manager

Dear Kimberly, It was a pleasure to read your nice review of Holiday Inn Express & Suites Lake Charles South. We are delighted you enjoyed many aspects of your stay with us. Thank you for being our guest, and we look forward to your next visit!Yours in Hospitality, DeAndre Sullivan General Manager

Dear Joshua, Thank you for choosing Holiday Inn Express & Suites Lake Charles South and for your kind comments. It delights us to know that our premises met your cleanliness standards and that our team's hospitality contributed positively to your visit. Our associates are thrilled to receive such positive feedback, as it serves as a testament to their dedication to service excellence. Your satisfaction is our top priority, and we eagerly anticipate welcoming you back in the future.Yours in Hospitality, DeAndre Sullivan General Manager

Dear Darrell, Thank you for taking the time to evaluate your stay. While we are happy to know you liked our accommodations, we deeply regret the maintenance and cleanliness issues you came across and the inconvenience this caused you. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Yours in Hospitality, DeAndre Sullivan General Manager

Dear Denver, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn Express & Suites Lake Charles South. We look forward to your return and wish you all the best with your future travels.Yours in Hospitality, DeAndre Sullivan, General Manager

Dear Cassandra, Thank you for choosing Holiday Inn Express & Suites Lake Charles South and sharing your experience. We are thrilled to know you were pleased with our ideal location, courteous associates, and refreshing accommodations. We also appreciate you mentioning our excellent breakfast. It was a pleasure to host you, and we look forward to your return visit. Yours in Hospitality, DeAndre Sullivan, General Manager

Dear Diamond, Thank you for choosing Holiday Inn Express & Suites Lake Charles South and for your kind comments about our staff. Our goal is to make every guest feel as comfortable as possible while away from home, so we are glad this was your experience while you were here. We will share your wonderful comments with our team to recognize them for their excellent service. We hope you will revisit us soon!Yours in Hospitality, DeAndre Sullivan, General Manager

Dear Wade, It was a pleasure to read your fantastic rating of Holiday Inn Express & Suites Lake Charles South. We are delighted you enjoyed every aspect of your stay. Thank you for being our guest, and we look forward to your next visit!Yours in Hospitality, DeAndre Sullivan General Manager

Dear Robert, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Holiday Inn Express & Suites Lake Charles South. We look forward to welcoming you back on your next visit!Yours in Hospitality, DeAndre Sullivan General Manager

Dear Gracie, We are thrilled you had an excellent stay at Holiday Inn Express & Suites Lake Charles South, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Yours in Hospitality, DeAndre Sullivan General Manager

Dear Sarah, Thank you for the great review of your recent stay at the Holiday Inn Express & Suites Lake Charles South! We are pleased to hear how much you enjoyed our comfortable accommodations, attentive service, and delectable food offerings. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Yours in Hospitality, DeAndre Sullivan,General Manager

Dear Lilia, Thank you for your recent stay and for posting such a great review of our hotel and staff. We are delighted to know you were impressed with the service you received from our excellent associates and immaculate accommodations. We are happy we could consistently provide you with the hospitality you deserve. It was a pleasure having you at Holiday Inn Express & Suites Lake Charles South, and we look forward to welcoming you back soon.Yours in Hospitality, DeAndre Sullivan General Manager

Dear David, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Holiday Inn Express & Suites Lake Charles South. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Yours in Hospitality, DeAndre Sullivan General Manager

Dear Wendy, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Holiday Inn Express & Suites Lake Charles South; we hope to see you again soon. Yours in Hospitality,DeAndre Sullivan,General Manager

Dear Kevin, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Holiday Inn Express & Suites Lake Charles South, and we look forward to welcoming you again soon.Yours in Hospitality, DeAndre Sullivan General Manager

Dear Marth,Thank you for being our guest. We are really sorry and please accept our apologies for the condition of your room. Our housekeeping staff places great emphasis on maintaining fresh and clean accommodations; therefore, we genuinely regret this was not your experience. Everything we do aims to provide each guest with an outstanding visit, and we have shared your comments with our respective teams to take corrective actions. In regard to charges, please feel free to reach out to our front desk, as they will be happy to assist you. Thank you again, and we wish you all the best with your travels.Yours in Hospitality, DeAndre Sullivan General Manager

Dear April,Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that, overall, your stay met expectations and that you found our staff friendly and the location convenient for the local casino area. However, we sincerely apologize for the cleanliness issues you experienced in your room. This does not reflect the standards we aim to uphold, and your comments are crucial in helping us address this with our housekeeping team. Please be assured that we will take the necessary steps to prevent such issues from recurring in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless experience.Yours in Hospitality, DeAndre Sullivan General Manager

Dear Lisa,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Holiday Inn Express & Suites Lake Charles South Casino Area, an IHG Hotel; we hope to see you again soon. Yours in Hospitality, DeAndre Sullivan General Manager

Dear Bernadette, Thank you for sharing your experience with us. We are delighted that you appreciated our convenient location and the friendly service from our check-in staff, even amid computer issues. It is great to know that you found our hotel well-maintained, and we are pleased that the beds contributed to your overall comfort. However, we apologize for the inconvenience regarding the limited hot water in the shower. Your feedback is valuable, and we will address this matter promptly to ensure a more enjoyable experience for our guests. We look forward to the opportunity to host you again at Holiday Inn Express & Suites Lake Charles South Casino Area, an IHG Hotel, for an improved and satisfying stay.Yours in Hospitality, DeAndre Sullivan General Manager

Dear Vivian,Thank you for sharing your feedback about your stay at Holiday Inn Express & Suites Lake Charles South. We are delighted to hear that you found our property clean and comfortable. We look forward to welcoming you back for another pleasant stay in the future!Yours in Hospitality, DeAndre Sullivan General Manager

Dear Claudia, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Holiday Inn Express & Suites Lake Charles South. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Yours in Hospitality, DeAndre Sullivan General Manager

Dear Maureen, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Holiday Inn Express & Suites Lake Charles South. We hope to have the pleasure of doing so again on your next visit to the area.Yours in Hospitality,DeAndre Sullivan,General Manager

Dear Ronette, Thank you for choosing our hotel and taking the time to review your stay. We sincerely apologize for the cleanliness and maintenance issues you encountered in your room. We deeply regret that our facilities did not meet your expectations. This is not reflective of the level of service we strive to provide to our valued guests. We truly appreciate your feedback, as it allows us to identify areas that need improvement and take corrective measures to ensure a more pleasant stay for future guests. Your comments will be shared with our team to address the issues you raised and to enhance the overall guest experience. Thank you for bringing this to our attention, and we hope you consider giving us another opportunity in the future to provide you with the quality and comfort that you rightfully expect.Yours in Hospitality, DeAndre Sullivan General Manager

Dear Gilbert, Thank you for reviewing your stay at Holiday Inn Express & Suites Lake Charles South and for your nice rating. We are so glad to know that you enjoyed your overall visit. However, we are sorry for the maintenance issues you encountered in your room and the inconvenience this caused. We appreciate you bringing this to our attention so we could make the necessary repairs. We are grateful for your patience and would love to provide you with the flawless stay you deserve.Yours in Hospitality, DeAndre Sullivan General Manager

Dear Patrick, Thank you for sharing the nice rating about your experience at Holiday Inn Express & Suites Lake Charles South. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Yours in Hospitality, DeAndre Sullivan General Manager

Dear Caleb, It was a pleasure to read your fantastic review of Holiday Inn Express & Suites Lake Charles South. We are delighted you enjoyed many aspects of your stay with us, most notably our wonderful accommodations, thoughtful associates, and delicious breakfast. We have also taken note of your additional comments about our shower curtain. Furthermore, We are sorry for the noise disturbances the air conditioning unit in your room caused. We appreciate your feedback as we are dedicated to improving our guest experience. We look forward to your next visit.Yours in Hospitality, DeAndre Sullivan General Manager

Dear Linda, We appreciate you choosing Holiday Inn Express & Suites Lake Charles South and are thrilled to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to have the opportunity to welcome you back in the future. Yours in Hospitality, DeAndre Sullivan General Manager

Dear Donald, Thank you for staying at our hotel and taking the time to share your experience. We are sorry for the air conditioning unit concerns you experienced, and we are glad you alerted us so we could make the necessary repairs. It was a pleasure to have you as our guest, and we hope to see you again on your next visit to the area. We would love to provide you with the flawless stay you deserve.Yours in Hospitality, DeAndre Sullivan General Manager