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Opiniones de Rodeway Inn

2 out of 5
Rodeway Inn
5828 Cascade Rd, Lake Placid, NY

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 191 de 977 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 414 de 977 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 242 de 977 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 84 de 977 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 46 de 977 opiniones" "

7.6/10

Limpieza

8.2/10

Servicio y personal

7.2/10

Servicios

6.8/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de DP, el 9 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General ManagerRodeway Inn, Lake Placid

8/10 Bueno

Santiago Juan, Barcelona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Holidays
El motel muy limpio ,el personal muy servicial y cerca del centro.

6/10 Aceptable

Elyse

Viaje familiar
No le gustó: Condiciones de la propiedad
Need to be renovated. The breakfast was not a breakfast: old old mandarine, few english muffins, electrical problems so I had to move the toaster to plug it elsewhere. Lounge is in a poor basement. Room clean and functional but really need a big refresh.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Marcia

Viaje en pareja
Le gustó: Servicio y personal
What was unique was that you failed to even contact the hotel. We lost over four hours with you getting a replacement for the reservation that you bungled and had to give up on ever seeing Lake Placid at all. Travel through the hills to a site with nothing to recommend in the way of tourism was uncertain and stressful. We have used your service on a number of occasions and are extremely disappointed and will think twice when the next opportunity arises
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Jason, Syosset

Le gustó: Servicio y personal
Great for a night or two, but not much longer than that
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Meredith

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Lots of issues with check-in and room keys. Overall, you get what you pay for... The staff were trying. The pool and hot tub were nice. The sheets/bed were clean, but bathroom could have been cleaner. The breakfast was sub-par. If I had to choose between staying here again or paying $100 more per night somewhere else... I'd stay here again :)
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 12 abr. 2024
We appreciate your honest feedback regarding your recent stay with us. We apologize for any inconvenience you experienced during check-in and with the room keys; we'll address these issues to ensure a smoother process for future guests. However, we're glad to hear that our staff made efforts to assist you.It's great to know that you enjoyed the amenities like the pool and hot tub, and that you found the sheets and bed to be clean. We apologize for any shortcomings in the cleanliness of the bathroom and the quality of the breakfast; your comments will be shared with our team for improvement.We're pleased to hear that despite the challenges, you'd consider staying with us again, especially considering the value for the price. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future. If there's anything specific we can do to enhance your next stay, please feel free to let us know.

2/10 Terrible

Monica, New York

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property Rodeway Inn did not have a clean room for me (after sending me to a very dirty room with the door open). They just said we don’t have staff to clean their room. They did not offer me another one. I had to sleep in my car. Expedia also said they followed up but sorry the property won’t refund my fees because it was an unrefundable booking. So both the Rodeway Inn and Expedia have in effect cheated me. I hate to pursue other means to ensure they pay, but what a terrible property and staff. Don’t stay here. By the way, there were other people in the same situation. It may be a general scam that this Inn is operating where they are pocketing money but not providing the service paid for.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Lynn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed the pool and hot tub area.
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 7 abr. 2024
We're delighted to hear that you enjoyed our pool and hot tub area! It's always wonderful to know that our guests have had a relaxing and enjoyable experience. We appreciate you taking the time to share your feedback and we hope to welcome you back again soon for another fantastic stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excelente

Chris

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Anna

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
The room was adequate for our needs.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 7 abr. 2024
Thank you for sharing your feedback with us! We're glad to hear that our room met your needs during your stay. Providing comfortable and suitable accommodations for our guests is important to us, and we're pleased that you found the room to be adequate. If there are any specific areas where you feel we could improve to make your next stay even better, please feel free to let us know. We appreciate your patronage and hope to welcome you back again in the future!

6/10 Aceptable

DANNY

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 7 abr. 2024
Thank you for taking the time to share your feedback with us. We're glad you chose to stay with us and appreciate your honest rating. We're always looking for ways to improve, so if you have any specific suggestions or areas where we can do better, please feel free to let us know. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.

4/10 Malo

Coutu

No le gustó: Limpieza
S’était très bruyant, ´le système de chauffage m’a empêcher de dormir presque toute la nuit
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 7 abr. 2024
We are sorry to hear that you were disturbed by noise and the heating system during your stay. Your comfort is a top priority for us, and we regret that you were unable to enjoy a peaceful night's sleep. Your feedback is valuable, and we will review the situation carefully to see how we can improve these aspects and provide a better experience for our customers in the future. We hope to have the opportunity to welcome you again and offer you a calmer and more relaxing stay. If you decide to return, please do not hesitate to contact us in advance so that we can make special arrangements to ensure you have a pleasant stay. Thank you for sharing your experience with us.

8/10 Bueno

amera

Viaje familiar
Le gustó: Limpieza y servicios
Was ok nice and quiet
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 7 abr. 2024
Thank you for sharing your feedback with us! We're glad to hear that our room met your needs during your stay. Providing comfortable and suitable accommodations for our guests is important to us, and we're pleased that you found the room to be adequate. If there are any specific areas where you feel we could improve to make your next stay even better, please feel free to let us know. We appreciate your patronage and hope to welcome you back again in the future!

2/10 Terrible

Tomasz

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Came to check in and the very rude woman, if you can even call j r that, at the front desk told us we had no reservation and there was no room for us. Didn't even try to make things right basically just ignored us. After two hours miraculously some more competent employees found a room for us. Room was dirty and past due for some updating. Lock on the bathroom door didn't work, nice. I can look past the shoddy hotel room, I just want a room when I go someplace hours from home. No one wants to be told they don't have a room when they're miles from home with no where else to sleep...
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 7 abr. 2024
We sincerely apologize for the experience you had during check-in. It's unacceptable for any guest to be treated rudely or to encounter issues with their reservation. Please know that we take your feedback seriously and will address this matter with our team to ensure it doesn't happen again in the future. We understand the importance of feeling welcomed and accommodated, especially when traveling far from home. We regret that your room wasn't up to our usual standards, and we will work diligently to address the cleanliness and maintenance concerns you've raised. We hope you'll consider giving us another chance to provide you with the exceptional stay you deserve. If you decide to stay with us again, please reach out to our management team so we can personally ensure a smooth and enjoyable experience for you.

6/10 Aceptable

Matthew

Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 7 abr. 2024
Thank you for taking the time to share your feedback with us. We're glad you chose to stay with us and appreciate your honest rating. We're always looking for ways to improve, so if you have any specific suggestions or areas where we can do better, please feel free to let us know. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.

4/10 Malo

Piotr

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Stains on ceiling in hallway. Dirty carpet. Poor breakfast.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 7 abr. 2024
Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience caused by the stains on the ceiling and the cleanliness of the carpet. Maintaining a clean and pleasant environment is important to us, and we will address these issues promptly with our housekeeping team to ensure improvements are made.Additionally, we apologize if our breakfast did not meet your standards. We strive to offer a variety of options to cater to our guests' tastes, and we will take your feedback into consideration as we continue to enhance our offerings.Your comments are valuable to us, and we hope to have the opportunity to welcome you back in the future to provide you with a more enjoyable experience. If you decide to stay with us again, please don't hesitate to reach out to our management team so we can ensure a more pleasant stay for you. Thank you for bringing these matters to our attention.

6/10 Aceptable

Izabela

Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 7 abr. 2024
Thank you for taking the time to share your feedback with us. We're glad you chose to stay with us and appreciate your honest rating. We're always looking for ways to improve, so if you have any specific suggestions or areas where we can do better, please feel free to let us know. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.

10/10 Excelente

KRYSTYNA

Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 7 abr. 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a wonderful experience during your stay with us. Providing exceptional service and accommodations is our top priority, and we're delighted that we met your expectations. If there's anything specific that made your stay memorable or if you have any suggestions for how we can continue to improve, please feel free to let us know. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another five-star stay in the future!

8/10 Bueno

Iwona

Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 7 abr. 2024
Thank you for taking the time to share your feedback with us! We're pleased to hear that you had a positive experience overall during your stay. Your rating of 4 out of 5 is greatly appreciated, and we're glad that you enjoyed your time with us. If there are any specific areas where you feel we could improve and earn that extra star for a perfect score, please don't hesitate to let us know. We're always looking for ways to enhance our guests' experience, and your input is invaluable to us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

2/10 Terrible

Beata

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Property was outdated, not very clean No housekeeping service , toilet was breaking down. Liked the location because it was close to the ski complex.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 7 abr. 2024
Thank you for sharing your feedback with us. We apologize for the disappointment you experienced during your stay. Maintaining a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of your expectations. Your comments regarding the condition of the property and the lack of housekeeping service are concerning, and we will address these issues promptly with our team to ensure improvements are made. We're glad to hear that you appreciated the proximity to the ski complex, and we hope that despite the shortcomings, you were still able to enjoy your time in the area. If you choose to stay with us again, please reach out to our management team so we can ensure a more pleasant experience for you. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Walter

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We checked in & the young girl checking us in was curt & rather rude. We found out when we got into our room that the television remote didn’t work, it wasn’t changing the channel. When I went to the front desk she said she’d tell the maintenance worker to come & fix it. We were out for the whole day & when we returned to the room the tv still wasn’t fixed. I went to the office & she said the best thing I can tell you is turn it off then back on the maintenance guy left at 3. We weren’t planning on watching tv our whole stay that’s not why we came to lake placid but you can understand our frustration. Not the nicest place for $160 a night
Se hospedó 1 noche en febrero de 2024
Respuesta de DP, el 9 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General ManagerRodeway Inn, Lake Placid

6/10 Aceptable

Stephanie

Viaje en grupo, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Nothing fancy here. Breakfast was decent, Pool was decent. Beds were comfortable, rooms We’re just a little outdated.
Se hospedó 2 noches en enero de 2024
Respuesta de DP, el 9 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General ManagerRodeway Inn, Lake Placid

2/10 Terrible

Marilyn

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Ride Away Inn
Don't be fouled by the price tag. you will get much less what you paid for. There were no renovations since maybe 1990s - stained, dirty hallway and room carpets, stained chairs, bathroom mold, towels so old, that they don't even feel fluffy. But the worse part is smell- the smell of tobacco and bleach was unbearable. I think management and owner don't care about this property- they are tanking every penny they can before totally ruining it.
Se hospedó 1 noche en diciembre de 2023
Respuesta de DP, el 9 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General ManagerRodeway Inn, Lake Placid

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de DP, el 9 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,General ManagerRodeway Inn, Lake Placid

10/10 Excelente

Ainley

Se hospedó 3 noches en diciembre de 2023
Respuesta de GM, el 2 ene. 2024
Hello,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,General ManagerRodeway Inn

8/10 Bueno

Mike

Le gustó: Limpieza y servicio y personal
Good value for the money. Breakfast was weak.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 2 ene. 2024
Hello,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,General ManagerRodeway Inn

6/10 Aceptable

Melissa

Le gustó: Servicio y personal
Pool and hot tub very dingy, no table/chair set ups to put things down
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 2 ene. 2024
Hello,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,General ManagerRodeway Inn

10/10 Excelente

Donald E.

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Granted my request for a ground floor room to accommodate my bad knees and heavy equipment Were understanding when I had to cut my stay short
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Gilbert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice affordable and comfortable stay.
Great affordable stay, good location. Nice pool and great hot tub. Skip the breakfast and go into town. The associate who checked us in was doing several jobs at once and was friendly, professional, and efficient.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Gil Keun

Se hospedó 4 noches en octubre de 2023

6/10 Aceptable

scott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Tracey

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I will definitely chose this Rodeway the next time I’m in the area.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Kailyn

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Property is not in great shape. Stains all over the carpets, felt like I couldn’t walk around without shoes on. Shower curtain was gross. It did the job though. Came to lake placid for hiking and really only needed a place to crash at night.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Arthur

Viaje familiar
Le gustó: Servicio y personal
For the price it is good value. The pool area and hot tub need to be drained and cleaned.There was heavy foam and scum around the hot tub
Se hospedó 2 noches en septiembre de 2023
Respuesta de Shannon Scannell, General Manager, el 3 oct. 2023
Thank you for reviewing you recent stay with us. We value your feedback and hope to see you again soon.

8/10 Bueno

Sarah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful staff, room had everything we needed. Comfortable and quiet in rooms for sleeping. Nice pool and hot tub.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Shannon Scannell, General Manager, el 3 oct. 2023
Thanks so much for taking the time to review your most recent stay. We value all of our guest feedback and can't wait to host you again!

10/10 Excelente

Ann

Viaje en pareja
Le gustó: Servicios
Dated but nice. Ataff was so helpful. We were Ble to do a load of clothswhile eating breakfast. The breakfast was pacakes. I would prefer a breakfast sandwich
Se hospedó 1 noche en septiembre de 2023
Respuesta de Shannon Scannell, General Manager, el 3 oct. 2023
Thank you for your reveiw of your recent stay with us. We value all of our guest feedback and will be sharing your comments with ownership. Please do come see us again on your next visit to Lake Placid.

8/10 Bueno

Neil

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Good value. No frills.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Shannon Scannell, General Manager, el 3 oct. 2023
Thank you Neil, we appreciate your time and feedback. We hope to see you again soon!

6/10 Aceptable

Michael

good value for the money
Se hospedó 2 noches en septiembre de 2023
Respuesta de Shannon Scannell, General Manager, el 3 oct. 2023
Thanks so much Michael, we really appreciate your time and valued feedback. We hope to be able to host you again soon.

6/10 Aceptable

William

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Staffing very nice!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Shannon Scannell, General Manager, el 19 sept. 2023
Thank you William, we appreciate you taking the time to review your recent stay here. Please come see us again on your next visit to the Adirondacks.

6/10 Aceptable

adir

Le gustó: Servicio y personal
No le gustó: Limpieza
Nice place, the maintenence need to improve. Good value for money.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Shannon Scannell, General Manager, el 19 sept. 2023
Thank you Adir, we value your feedback and will pass your comments along. Please consider staying with us again on your next visit to Lake Placid.

10/10 Excelente

Gregory, Iroquois

Le gustó: Servicio y personal
Se hospedó 1 noche en septiembre de 2023
Respuesta de Shannon Scannell, General Manager, el 19 sept. 2023
Thank you Gregory, we appreciate you reviewing your stay here. Please come see us again on your next trip through town!

4/10 Malo

Peter

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Hotel looks like it was built for the 1980 Olympics and never renovated. It's too far outside of the town to walk to Lake Placid. Breakfast was very sparse, no eggs or meats, but they did have a cool pancake machine. Would have been OK if it was cheap, but at nearly $200 per night we were pretty disappointed. If you're on a budget, stay at a better hotel a few miles away in a neighboring town. You'll have to drive anyway.
Se hospedó 2 noches en agosto de 2023
Respuesta de Shannon Scannell, General Manager, el 14 sept. 2023
Thank you for reviewing your recent stay at the Rodeway Inn. We appreciate your feedback, have a nice day.

10/10 Excelente

Joseph

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great price and great room
Se hospedó 1 noche en septiembre de 2023
Respuesta de Shannon Scannell, General Manager, el 3 sept. 2023
Thank you, as always, Joe! It was great to see you yesterday, hope the work is going well on the property. See you soon!

8/10 Bueno

clint

Viaje familiar
Le gustó: Servicios
Always like the Rodeway Inn stayed many times. Young Check in staff not very cooperative
Se hospedó 2 noches en agosto de 2023
Respuesta de Shannon Scannell, General Manager, el 3 sept. 2023
Thank you for saying such kind words about your experiences here. We value our repeat customers and enjoy seeing them time and time again! Rest assured that we will be doing some redirecting of the PM staff so that they provide the best customer service possible. Hope to see you soon!

6/10 Aceptable

Mark R.

Le gustó: Limpieza y servicio y personal
A typical motor Inn. Nothing fancy, things were old, but in working order. Decent beds. Basic breakfast.
Se hospedó 3 noches en agosto de 2023
Respuesta de Shannon Scannell, General Manager, el 29 ago. 2023
Thanks so much for taking the time out of your day to review your recent stay with us. We appreciate your comments and hope to see you again.

8/10 Bueno

Catherine

Le gustó: Limpieza y servicio y personal
had an idoor pool and whirlpool which is a plus for us.
Se hospedó 1 noche en agosto de 2023
Respuesta de Shannon Scannell, General Manager, el 29 ago. 2023
Thank you for taking the time to send us a review of your recent stay. We value your feedback and hope to see you again.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Shannon Scannell, General Manager, el 24 ago. 2023
Thank you for taking the time out of your day to review your recent stay with us. We are so glad that you enjoyed your time here, and look forward to seeing you again on your next trek to the Adirondacks.

6/10 Aceptable

John

Viaje en grupo
No le gustó: Condiciones de la propiedad
I really liked the hot tub, it was clean and inviting. The bathroom could have been cleaner as I saw a stray hair in the shower and the water in the tub was a slow drain. Otherwise it was good for the price.
Se hospedó 1 noche en agosto de 2023
Respuesta de Shannon Scannell, General Manager, el 22 ago. 2023
Thank you for taking the time out of your day to reveiw your recent stay with us. We appreciate all of our guest feedback and will be using your comments to shape future services. Please come see us again on your next trek to the Adirondacks.

10/10 Excelente

Terry

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The room was clean but a little smelly and definitely outdated. I would not want to stay in the winter as there are significant gaps around the door that need to be insulated. We didn’t chance using the pool or hot tub since the water in both appeared to be a green milky colour
Se hospedó 1 noche en agosto de 2023
Respuesta de Shannon Scannell, General Manager, el 22 ago. 2023
Thank you for your feedback on your recent stay with us. We will be using your comments to improve that specific room, as well as shape our future services. Please stay with us again on your next visit to Lake Placid.

10/10 Excelente

Ken

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was pleasantly surprised by how clean the room was and by the facilities in general. A nice little indoor pool and spa was a great distraction while we waited for the rain to stop. It is easy distance to Lake Placid and Whiteface. Oh and the staff were quite accommodating and friendly.
Se hospedó 2 noches en agosto de 2023
Respuesta de Abbey, Front Desk, el 19 ago. 2023
Thank you, Ken, for your review of your stay at our hotel. It is always a pleasure to recieve positive feedback and we are so glad to see you had a wonderful stay. Your comments rearding our staff and cleanliness are truly appreciated, We look forward to seeing you again in the future!