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Opiniones de The Yellow Penthouse

2.5 out of 5
The Yellow Penthouse
2101 Donna Street, Unit A, North Las Vegas, NV

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 30 de 109 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 17 de 109 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 11 de 109 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 109 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 43 de 109 opiniones" "

7.0/10

Limpieza

6.8/10

Servicio y personal

5.8/10

Servicios

6.2/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Joan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Personal muy amable, calidad y precios excelentes
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Gustavo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was amazing
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Malineli

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal y servicios
Ok primeramente yo hise la reservacion a prisa no me detuve a leer las especificaciones lo cual al llegar a lugar fue poco desagradable Pero el anfitrion nos brindó una trato excelente la propiedad en si es una casa esta un poco vieja pero aceptable por el precio
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

josue

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I’ll come back to stay here
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jonas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hidden Gem, will be back.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ramond

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was ok
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Marcos

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good stay for my money
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Armando

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not bad it’s a affordable place to stay
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Arturo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cheap and clean, so far so good for the price
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Juan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Affordable and clean place to stay
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jhon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything here is nice. From the check-in process and the friendly staff to the accommodations and the price, everything is top-notch. The service is truly exceptional, and I will definitely return here when I come back to Vegas.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Marcus

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love this property I like to stay here again
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Samuel

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Paul

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is rude people upstairs are loud plus they stole $100 from us they didn't give us our deposit back wouldn't recommend it for anybody.
Se hospedó 5 noches en febrero de 2024

2/10 Terrible

?

No le gustó: Servicios
This boss is a gangster. This boss is a gangster. This boss is a gangster. I was kicked out by him. Just when I wondered if he would do anything else with my credit card information, he seized it fiercely and drove it away like a gangster.

2/10 Terrible

Narith

Viaje familiar
Horrible place!! Go elsewhere!!
Horrible service and place!! Decided to go else even after paying for a night here. Very bad experience. Will never do business with here again!!
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

J.Thanga

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

ERZILY

Le gustó: Limpieza, servicio y personal, servicios
Falta organización e información
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Marvin

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
When I arrived I waited outside in the cold waiting for the owner. I wanted to pay with multiple payments and he got upset and stated he was loosing money and refused to let me stay there and threatened to call the Police if I did not leave his property in which I ordered another LYFT and left. He was trying to take me and my girlfriend to another location down the street not as advertised, so I think he is a scam and needs to be investigated.
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Ray

Le gustó: Limpieza y servicio y personal
Price was much better than other rooms, place was clean and the stay was comfortable. Would go again despite a few inconveniences. It was like staying in a non-special VRBO or like a friend's guest room, except I didn't see any people. Bathroom down the hall at that door. Space heater here you can plug in if you get cold. Room not centrally heated apparently but not too cold. Bathroom was cold at night, so I went over there an hour before I showered and plugged the space heater in. Figured if someone was in the other room they'd appreciate that. With no sink/mirror in the room itself, I was down the hall again to put on my makeup. Furnishings all clean & new, nothing special. Gave me a code to the outside door. I rolled the gate closed behind my car. Arrival was complex: Parked, lady said that's her spot, reparked. Then guy came out & said to go to other house 2 blocks away, guy there would tell me where to park, waited in front of other house, after a while guy directed me to park around back, showed me room. No credit card reader, so gave me QR code to web site to enter my payment info myself. Somehow I liked the relative informality. I felt comfortable with the people and the place.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Michel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Stacey

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Francis

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Karla

Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I never stayed at the property. When I drove there through the worst neighborhood in the area I called to get access and was told I needed to pay the 25 cleaning and 100 deposit. I told him that was what I was trying to do and was accused of being rude and called a cheap brat that he didnt need to help.I hung up on him and he called me back to continue to insult me.
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Daijoel

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Jesus

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They asked a additional $100 deposit. $25 $100. Even though the site said nothing about this, they say it did. Add a additional $125 to stay here. This is taking advantage of tourism!
Se hospedó 1 noche en julio de 2023
Respuesta de Josue, el 23 jul. 2023
Hello,Thank you for your review regarding the Yellow Penthouse. We apologize for any inconvenience caused. Our policies, including the additional 100 deposit, are clearly stated on the Expedia.com website and app under the important information section, specifically in the fee section. We value transparency and always aim to provide accurate information to our guests. If you have any further concerns, please feel free to reach out to our customer support team.Best regards,JosueThe Yellow Penthouse

8/10 Bueno

gertrude

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Servicio y personal
check-in VERY difficult if you do not speak spanish
Se hospedó 1 noche en junio de 2023
Respuesta de Josue, el 23 jul. 2023
Thank you for your feedback,We apologize for any inconvenience you experienced during the check-in process. We value all our guests and aim to provide a welcoming experience for everyone. We'll take your feedback seriously and work on improving the check-in process. Please don't hesitate to reach out to our staff for any assistance during your stay.Best regards,

2/10 Terrible

Joel

No le gustó: Servicio y personal
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Bella

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Richard

Se hospedó 1 noche en junio de 2023

10/10 Excelente

charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Room was clean easy to check in friendly and helpful staff
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Josue

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay I’m definitely coming back here
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Josue

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff is very friendly and helpful
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

josue

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Couldn’t get better place to sleep for the money I paid
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

John, CORAM

Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Beth

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cheap but not bad.
This was the cheapest hotel in vegas. We got here a day early and just wanted cheap place to crash. We were skeptical but pleasantly surprised. The people were very nice and the room was very clean. It was a shared bathroom which it did state. Truly the only thing I found was paper towels in the bathroom and maybe a lamp. This was a great place if u are looking for cheap. I will probably stay here again.
Se hospedó 1 noche en marzo de 2023

2/10 Terrible

dulce

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2023

2/10 Terrible

Zhaoyong

Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Carlos o

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Made a reservation for my mother in law both her and I called ahead of time during their normal business hours to let them know of a late check in. Once my mother inlaw arrived they kept making her wait and then refused to give her the keys. Knowing that I made the reservation on her behalf and knowing she was going to have a late check in. Then when I called expedia they refused to issue me a refund because they said we "canceled". We were denied the keys it's not a cancelation. Thank you expedia for treating a long time customer like they're not important.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Ernest, Thornton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable stay... Awesome property managers. Would definitely stay again.
Se hospedó 1 noche en marzo de 2023
Respuesta de Josue, el 10 mar. 2023
I’m glad you enjoyed your stay with us.

4/10 Malo

Ricardo

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
No, this place is not very good. They never came and clean the room. We had an issue that the heater burnt out and contact a gentleman that in charge of that never contact SOS back never repaired that we had a night with no heat freezing the next morning we left, we sacrifice the day that I paid for to stay one more day there, and we left early, because we were unhappy and not satisfied With the service and everything would never go again
Se hospedó 3 noches en febrero de 2023

6/10 Aceptable

Eugene

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Ok for the price.
Good for the fly. Heaters didn't work. Cold rooms. Great service 👏
Se hospedó 3 noches en febrero de 2023
Respuesta de Josh, el 27 feb. 2023
Thank you for your feedback I wish you could have tell at the moment to addressed at that moment

2/10 Terrible

Christina

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
This was is a difficult to reach residential neighborhood. More like a boarding house than a relaxing room. It felt like walking into your grandmother’s house where you couldn’t sit on any of the furniture. I walked right back out the remotely locked doors and did not stay!
Se hospedó 1 noche en enero de 2023
Respuesta de Josh, el 31 ene. 2023
Hi Christina, thank for giving us your feedback, We sorry we did not meet your expectations, our property is basically a home where we rent completely private rooms that; are equipped with TV, queen size bed, caffe table small couch, microwave and fridge. Hence we’re the cheapest property in Vegas and for that reason, we can’t offer all the amenities,

2/10 Terrible

Kimberly

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2023
Respuesta de Josh, el 16 ene. 2023
Hi I’m sorry you had this experience can you please let me know what happened?

2/10 Terrible

Sandra

2/10 Terrible

darrell

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

10/10 Excelente

Tyleke

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing place and comfort
Se hospedó 1 noche en enero de 2023
Respuesta de Josh, el 7 ene. 2023
We’re glad you’re happy. Thank you.

2/10 Terrible

Rolf

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One bathroom with no ventilation for 4 rooms! Tiring check in procedure (done by a neighbor (!) who was calling the actual owner many times). Whole place was run down.
Respuesta de Josh, el 5 ene. 2023
I’m sorry you had that experience. We actually have one bathroom for every two rooms when it comes to shared bathroom rooms. you must missed it, check in instructions are explain before you book the reservation you just need to read it.

2/10 Terrible

Derrick

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff/ownership were not flexible at all and ruined our trip. The area was noisy and filthy. I did not feel that the money was very not worth spending to stay here.
Respuesta de Josh, el 5 ene. 2023
I sorry you had that experience. Our property is one of the cleanest one s in whole Las Vegas we’re also the cheapest property in town. Can you please be more specific with your review, than thank you.

6/10 Aceptable

Frank

Se hospedó 2 noches en noviembre de 2022