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Opiniones de Baymont by Wyndham Latham Albany Airport

2.5 out of 5
Baymont by Wyndham Latham Albany Airport
20 Airport Park Blvd, Latham, NY

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 467 de 1389 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 384 de 1389 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 202 de 1389 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 182 de 1389 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 154 de 1389 opiniones" "

7.2/10

Limpieza

7.8/10

Servicio y personal

6.8/10

Servicios

6.6/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Mercedes

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Habitacion comoda y limpia. Desayuno un poco escaso pero correcto. A 20km de Albany.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Gretta

Se hospedó 1 noche en julio de 2022

2/10 Terrible

Scott

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property is housing migrants and has 24 hour security guards at every entrance. It is also filthy and run down.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Dan

No le gustó: Limpieza y condiciones de la propiedad
There was no breakfast. They distributed a breakfast bag. The shower controls were bad. They moved from very hot to cold with a very minor movement.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

theresa

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y servicio y personal
convienient to get to airport for your flight
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Ricky

No staff
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Donald

Le gustó: Servicio y personal
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Gregory

Viaje en pareja
No le gustó: Condiciones de la propiedad
1980’s. Peeling paint, needs more outlets in room. Microwave not plugged in, had to disconnect tv to heat food. Entire facility needs to be painted and updated. Very convenient to the airport.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Melissa

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
To start, the only toilet paper in the bathroom was an unopened package in the ice bucket on the sink, and that roll was wet. The worst part, however, was the fact that the bathtub didn't have a shower. There was a shower head, but there was no way to turn the shower on. There was only a handle to turn the water on. So I had to crouch in the tub and splash water on myself to take a shower. I couldn't even wash my hair in the bathroom sink because the sink didn't have hot water. This all happened at 4am when I had to shower before getting to the airport. I went to the front desk to speak with someone; however, nobody was there. I called the front desk and nobody answered. I was completely flabbergasted.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Michael

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
don't expect anyone at the front desk
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Jeff

No le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Virginia

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Did not like anything. Very dirty with mold on the ceiling. The hallway is filled with a heavy Marijuana smell. Had to change rooms due to the smoke detector hanging from the ceiling and the obvious smoke smell. Breakfast consists of a brown bag with an apple, water, apple juice and a fruit bar. Creamer for the coffee smelled off.
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Michelle, Stanhope

Viaje de negocios, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet which was a plus but the hotel is tired and needs a full renovation. The owners use the drop off area as their own parking. The entry and exit doors are difficult to open and unsafe and you cannot use your key to re-enter. The room was good overall with Comfy beds and good climate control but the facility was a bit dirty and dingy. The ice machine didn’t work consistently and there was no water in the water machine.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

William

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
The first room had bugs in it and no remote the second room had a broken window. Breakfast was a small bottle of water, an apple and a muffin in a paper bag. No coffee
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Patricia

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Kelly

No le gustó: Servicios
The shower was dirty. Room smelled like smoke. The toilet leaked and the bathroom floor was covered with water. Staff was very kind but the lack of cleanliness of the room was very concerning.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Alison

No le gustó: Limpieza y condiciones de la propiedad
Would not recommend ! Definitely not worth the $150/night that we paid! Dirty, stained walls and literally cob webs in the corners of the ceiling. Didn’t want to walk barefoot on the carpet! Such a rip off! But they know they can charge whatever since it’s close to the airport.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Tanisha

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My recent stay at Baymont by Wyndham was far from satisfactory, marred by several cleanliness issues that greatly impacted our comfort and well-being. Upon entering the room, one of the first things we noticed was the presence of mold inside the fridge. This was not only unsightly but also a significant health concern, especially for my son who started coughing shortly after we settled in, likely due to the mold in the room. Adding to our discomfort was the overall lack of cleanliness. The room was visibly dusty, making the environment feel unhygienic and unpleasant. However, the most troubling aspect was the state of the bathroom. It was dirty, with areas that clearly hadn't been properly cleaned, leaving me with a feeling of unease. At one point, I even felt like something was crawling on my skin, which was quite unsettling and made it difficult to relax. Given these issues, I had to call Expedia to request a full refund and find alternative accommodation. As a guest at Baymont by Wyndham, I expected a certain level of cleanliness and attention to detail, which unfortunately was lacking during our stay. I hope that these issues can be addressed promptly to ensure a better experience for future guests.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Joseph

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We arrived at the hotel and checked in. When we reached the room my wife had to use the bathroom. When she went to flush, there was no water. When we asked the front desk, they stated that they had an issue and had to turn the water off but we were nevwr told about this. They description stated free breakfast and if staying at other hotels we were expecting a regular breakfast. It ended up being a bag with items that i would not consider a breakfast. The shower did not have a plastic shower curtain, so the bathroom became flooded with water when we took a shower. We asked for extra towels and it took two requests before we received them.
Se hospedó 2 noches en mayo de 2024

4/10 Malo

James

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Continental Breakfast consisted of a sometimes not full paper bag of mostly prepackaged food. Many things didn't work -- ATM, ice cream machine. First room had a smoke detector that was detached and in a dresser drawer. This was reported, but it wasn't fixed. Switched rooms. The second room had a leaky faucet that was "fixed" by turning off the hot water valve. This was reported, but it wasn't fixed. Housekeeping never showed up. Front desk staff was not very friendly, except for the gentleman who checked me in. Definitely not recommended.
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Darrin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was comfortable and pleasant. Nice staff.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Mirella, Tampa

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The facilities needs repairs and renovations asap. The water is too hot and no cold water. No elevator and they tried to charge for parking when is stated in all website that is free parking.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Jean

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
Like nothing. Horrible expérience
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Khaja

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
The towels after the shower and customer service was poor
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Marcus

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Ron

They work really hard and the stay was pleasant and will come back again
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Nancy

Le gustó: Limpieza y servicio y personal
Front desk service was excellent and accommodating. The shower in the first room was running when I entered room and would not shut off. Gentleman working the desk, immediately changed my room and went to deal with shower in the first room right away.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Candy

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed on the 1st Floor. The room next to us was missing an exterior window! The entire hotel smelled like weed! Bathtub was leaking water; flat bedsheet dirty.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Ron

OK. Will stay again.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Ron

Decent. I wish they would focus a little more on there cleanliness.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

karyn

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was responsive and accommodating.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Richard

Viaje en pareja
Need updating but it’s $65 a night so you get what you pay for
Se hospedó 1 noche en abril de 2024

2/10 Terrible

AMBER

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was really hoping the reviews were inaccurate! Unfortunately they aren’t, upon entering my room the toilet was running and I quite literally had to take the back of and mess with it for it to stop, tissue was stuffed in the door key hole, walls visibly dirty, the lower part of the mirror was covered in what appeared to be dog slobber, the chair had something white spilled on it. I was on the first floor when I entered the window was open, no locks-not a safe area, window was also smashed in the bottom corner, floor covered in all types of debri, including stuff up to the size of a pen. I’m led to believe my room wasn’t cleaned at all. Behind the entertainment stand had only two outlets so I had to physically move the stand out to unplug the microwave and plug in the refrigerator-which smelled of spoiled food-probably why it wasn’t plugged in. Overall a horrible experience. I travel for work and stay in hotels three nights a week. I’ve stayed sketchy places but this is by far the worst place I’ve ever stayed. 10/10 don’t recommend.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Laurence

Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice comfortable stay
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Outside was a little scary because the side lot didn’t have lighting.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Gilian

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room was absolutely atrocious. It smelled, our bathroom mirror looked like it was clean with a wet paper towel and not dried...water marks all over the mirror. The staff was not friendly at all, not even a smile. There was no coffee or hot water in the lobby. The hotel smelled badly and was just outright nasty. Dirty carpet. I didn't even want to touch anything in my room because of how it was. We were extremely disappointed especially since it was by Wydham. Never again.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Doug and Jenna

Le gustó: Servicio y personal
Rooms were clean and shower worked once we figured it out. Breakfast is in a baggie, wasn’t sufficient for our typical needs, overall it is an ok room. Area isn’t desirable for families.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Ellen, Lee

Le gustó: Servicio y personal
There was a smell in the room that was noxious. No toilet paper. Conveniently located for the airport. Free shuttle. Helpful staff
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Debbie

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Cory

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay!
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Alison, Denver

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

4/10 Malo

Jacinthe

Viaje en pareja
Vraiment décevant comme hôtel! Défraîchi, tout est vieux et sale ( murs, tapis…) Pas de savon dans la chambre, j’ai demandé mais ne l’ai jamais eu. Étions supposés d’avoir un petit déjeuner chaud d’inclus et nous avons eu un petit sac de papier avec un jus, une brioche ,une pomme et une barre tendre.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

robert

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My room was spotless and comfortable - the lovely man behind the counter was friendly and helpful, and gave me a bagged breakfast and coffee to go that was very generous with a bunch of items! Much appreciated!
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Frank, Mooresville

Se hospedó 2 noches en abril de 2024

8/10 Bueno

Colleen

Viaje familiar
It had a nice bed
Se hospedó 1 noche en abril de 2024

4/10 Malo

Jeffrey, Syracuse

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
The property is old and located in an undesirable area.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Gregorio

Cheap place but I guess you get what you pay for
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Catherine

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Les serviettes et les draps étaient tachés. Chambre très défraîchie, frigidaire Bryant et chambre mal isolée. Le déjeuné inclu se résume à une pomme une barre tendre, muffin et jus de pomme.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Kevin

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
You could tell that this property was aged, and would benefit greatly from a more consistent cleaning regimen for both the rooms and the property in general. As for the included breakfast, it was bare bones, not an amenity that should be advertised. Despite this though, the hotel staff were very kind. The room did not have any bugs present, and the check out/check in process was easy and simple. A suitable place to sleep for a couple of nights. Thank you for your hard work!
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Monica

Le gustó: Servicio y personal
No le gustó: Limpieza
Carbs only available for breakfast. No hot food, or coffee in dining room
Se hospedó 1 noche en abril de 2024