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Opiniones de Holiday Inn Express & Suites Frazier Park, An IHG Hotel

3 out of 5

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 509 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 270 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 101 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 62 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 58 de 1000 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Aby

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel manager , el 9 ene. 2024
Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excelente

Erendira

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 21 dic. 2023
Dear Erendira,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, Alejandra DeandaGeneral Manager

8/10 Bueno

Florenta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good hotel
We stayed one night, hotel was clean, comfortable beds, good service of the staff and also good breakfast
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel manager , el 29 sept. 2023
Dear Florenta, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Alejandra DeandaGeneral Manager

10/10 Excelente

jose

Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel manager , el 9 ago. 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excelente

Veronica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente
Se hospedó 2 noches en mayo de 2023
Respuesta de Hotel manager , el 1 jun. 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 Bueno

Rocio

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Hotel manager , el 19 abr. 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Bueno

Dunia

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
la propiedad nueva
Respuesta de General Manager, el 6 nov. 2023
Dear Dunia,Thank you for your feedback! We're delighted to hear that you had a pleasant experience at the new property and enjoyed the stay. Please visit us again.Sincerely, Alejandra DeandaGeneral Manager

8/10 Bueno

Daniel, Sun Valley

Viaje de negocios, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Remodelado, limpio, amplios.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Hotel Manager, el 5 sept. 2022
Dear Daniel, Thanks for your stay at our hotel. We thank you that you noticed the renovation of our hotel, liked the clean and spacious rooms. We accept your appreciation for it. Our goal is to provide an excellent experience for every guest, and I’m pleased you were almost satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

8/10 Bueno

Isaac

Le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

jose

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Rude customer service
The hotel was very clean. My kids enjoyed the pool very much. Good quick breakfast. Nice area. The customer service was terrible in the Morning. The Asian lady working in the breakfast area was very rude. She screamed her lungs out because my 5 year old wasn't wearing shoes...I get it! But Don scream at me for that, just ask politely. There was guest not wearing mask which is worst in my opinion. Then she screamed across the room to tell the front desk lady to print out a sign the stated NO SHOES, NO SHIRT, NO SERVICE! Umm?!?! What about a mask? But anyways she printed the sign and went and taped it next to us by the entrance and gave us an ugly look. She kept on looking at us like if we were stealing the food or something lol. When we left I told her Thank you and she ignore me. There was other guest that left because didn't see any food out because she was only taking it out little by little. When we finally checked out I Thanked the front service lady for everything and gave her a smile which she ignored and didn't reply. Oh! Well. I was happy with my stay anyways and didn't feel like arguing so I ignored it. The night people was awesome though. 🙂
Se hospedó 1 noche en octubre de 2020
Respuesta de HIX, el 20 oct. 2020
We are very sorry to hear that you did not enjoy the customer service you received. I can assure you that this will be looked into. we hope you give us another chance. Thank You

10/10 Excelente

Maricarmen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel
Excelente el hotel su cuartos amplios , desayuno completo y con buen sabor ..., nos regalo una Imagen de postal ya que estaba nevado y a la mañana siguiente al retirarnos del hotel empezó a nevar
Se hospedó 1 noche en diciembre de 2019
Respuesta de GM, el 30 ene. 2020
Good afternoon, we appreciate your positive feedback on your recent stay at the Holiday Inn Express & Suites Frazier Park. We are pleased to know you enjoyed your stay with us and hope you will consider us again if your travels bring you back to the area.

8/10 Bueno

Lucas, Buenos Aires, Argentina

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gustó la ubicación y el desayuno. La verdad todo bien
Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fue muy bueno nos sentimos cómodos el trato muy bueno
Se hospedó 1 noche en febrero de 2019

6/10 Aceptable

LINDA, Tacoma

Le gustó: Limpieza y servicio y personal
Hot tub is not operating. Staff is very friendly.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager, el 28 may. 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience regarding the hot tub. We're glad to hear that you found our staff to be friendly. Your satisfaction is important to us, and we'll work to address the issue with the hot tub promptly.Sincerely, Hotel Manager

8/10 Bueno

Douglas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was perfect, except for the very noisy fan on the heat pump. It kept waking us up throughout the night. Still, a very nice place to break up the long drive north. Excellent BBQ very nearby.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 3 may. 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you had a pleasant stay overall and enjoyed the nearby BBQ. We apologize for the inconvenience caused by the noisy fan on the heat pump. Your comfort is important to us, and we'll address this issue promptly to ensure a better experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more restful stay.Sincerely,Hotel Manager

10/10 Excelente

Robil

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 3 may. 2024
Dear Robil,Thank you for your perfect rating! We're delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon.Sincerely,Hotel Manager

10/10 Excelente

Christopher

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed it
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager, el 2 may. 2024
Dear Guest,We're thrilled to hear that you enjoyed your stay with us! Your satisfaction is our priority, and we're delighted that you had a positive experience. We look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Excelente

Cristina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager, el 2 may. 2024
Dear Cristina,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay with us. Your feedback is invaluable, and we hope to have the pleasure of welcoming you back again soon.Sincerely,Hotel Manager

10/10 Excelente

Patrick, Palo Alto

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pancake machine was broken.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 30 abr. 2024
Dear Guest,We apologize for the inconvenience caused by the broken pancake machine. Our team is working to resolve the issue promptly so that we can provide our guests with the best possible breakfast experience. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right during your next visit.Sincerely,Hotel Manager

10/10 Excelente

Cecilia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 23 abr. 2024
Dear Cecilia,Thank you for your fantastic rating! We're delighted to hear that you had a great experience during your stay. Your satisfaction means a lot to us, and we're grateful for your positive feedback. We look forward to welcoming you back for another wonderful stay in the future.Sincerely, Hotel manager

8/10 Bueno

Debra, El Cerrito

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed here at the last minute because of weather issues. I was surprised, the rooms were clean, the bed’s comfortable, the morning breakfast had yummy cinnamon rolls and chobani yogurt! A lovely surprise indeed after a long day of driving.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 15 abr. 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that we could provide you with a pleasant stay, especially during a last-minute situation due to weather issues. It's great to know that you found our rooms clean, beds comfortable, and breakfast delicious. Providing a comfortable and enjoyable experience for our guests is our priority, and we're thrilled that we could exceed your expectations. We hope to welcome you back for another wonderful stay in the future, under better circumstances.Sincerely,Hotel Manager

8/10 Bueno

Kamruddin

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 4 may. 2024
Dear Guest,Thank you for your review and for choosing to stay with us. We're glad to hear that you had a positive experience during your time at our hotel. If there are any areas where we can improve to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager

10/10 Excelente

Hilary

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 3 may. 2024
Dear Hilary,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back again soon.Sincerely,Hotel Manager

10/10 Excelente

Ada

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 2 may. 2024
Dear Ada,Thank you for your excellent rating! We're delighted to hear that you had a wonderful experience during your stay with us. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Manager

10/10 Excelente

juan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Frontdesk staff were great. Housekeeping staff were courteous.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 1 abr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our front desk and housekeeping staff to be courteous and helpful during your stay. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Manager

10/10 Excelente

Jerry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 29 mar. 2024
Dear Jerry,Thank you for leaving us a perfect rating on Expedia! We're thrilled to hear that you had a wonderful experience during your stay with us. Providing exceptional service and comfort for our guests is our priority, and we're delighted that we could exceed your expectations. We can't wait to welcome you back for another fantastic stay.Sincerely,Hotel Manager

8/10 Bueno

payam

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel. New. Clean. Good location. Good breakfast. Good price.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 25 mar. 2024
Dear Payam,Thank you for your feedback and positive rating! We're glad to hear that you found our hotel to be new, clean, and conveniently located. We're also pleased that you enjoyed our breakfast and found our pricing to be good. We appreciate your support and hope to welcome you back for another great stay in the future!Sincerely, Alejandra DeandaGeneral Manager

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 25 mar. 2024
Dear Carlos,It is greatly appreciated that you gave it a 5-star rating and shared such positive feedback. We are inspired to work even harder to deliver the best services and succeed in all we do because of your gratitude. Our aim is to provide excellent hospitality, something we are very proud of. It will be a pleasure to serve you once more.Sincerely, Alejandra DeandaGeneral Manager

10/10 Excelente

Wenkai

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like this hotel. Clean and good service. Definitely will come again next time. Good job!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 24 mar. 2024
Dear Wenkai,Thank you for your perfect rating and kind words! We're thrilled to hear that you like our hotel and found it clean with good service. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another great stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing our hotel, and we appreciate your support!Sincerely, Alejandra DeandaGeneral Manager

8/10 Bueno

jeff, Monterey

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 19 mar. 2024
Dear jeff ,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Alejandra DeandaGeneral Manager

10/10 Excelente

Letiwe

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was so nice and clean! Breakfast was awesome! Will definitely go back here!
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel manager, el 12 mar. 2024
Dear Guest,Thank you for your enthusiastic review! We're thrilled to hear that you found our hotel nice, clean, and enjoyed the awesome breakfast. Your satisfaction is our greatest reward, and we can't wait to welcome you back for another fantastic stay.Sincerely, Alejandra DeandaGeneral Manager

8/10 Bueno

Yinfa, Woodland

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The staff was very friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel manager, el 11 mar. 2024
Dear Guest,Thank you for your kind words about our staff. We're delighted to hear that you had a positive interaction with them during your stay. Providing friendly and helpful service is important to us, and we're glad to know that we met your expectations in this regard. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Excelente

Noé

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 30 mar. 2024
Dear Noé,Thank you for your excellent rating! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations. Your support means the world to us, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 Excelente

Letiwe

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great atmosphere. Conveniently located by the freeway. Good breakfast!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 7 mar. 2024
Dear Letiwe,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you enjoyed the great atmosphere of our hotel and found our location conveniently situated near the freeway. It's fantastic to know that you also enjoyed our breakfast during your stay. We appreciate your kind words and look forward to hosting you again for another enjoyable experience!Sincerely, Alejandra DeandaGeneral Manager

10/10 Excelente

Jacqueline

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff especially the gentleman with the long white hair and mustache. Very helpful and I felt very safe and cared for . I came in at night andnwas very tired. So greatful for the soft clean bed and awesome.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel manager, el 27 feb. 2024
Dear Guest,Thank you for your kind words about our staff, especially our gentleman with the long white hair and mustache. We are delighted to hear that you felt safe and well-cared for during your stay. Providing a comfortable and welcoming environment for our guests is our top priority, and we're thrilled that you enjoyed our soft, clean beds. Your satisfaction means everything to us, and we look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Manager

6/10 Aceptable

Clara

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Easy check in. It wasn't crowded. The rooms are clean and newer. The fan in the room is noisy. We got the room on the freeway side but I didn't hear the freeway noises.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 18 feb. 2024
Dear Clara,Thank you for sharing your experience with us! We're pleased to hear that you had an easy check-in process and found the rooms clean and newer. We apologize for the noisy fan in your room but are glad that it didn't disrupt your stay. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Sincerely, Alejandra DeandaGeneral Manager

10/10 Excelente

Lori

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Extremely nice and clean. Beds were the most comfortable hotel beds ever! All motels should have these standards.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel manager , el 12 feb. 2024
Dear Guest,Thank you so much for your glowing review! We're thrilled to hear that you found our hotel extremely nice and clean, and that our beds were the most comfortable you've ever experienced. Providing exceptional comfort and cleanliness is our goal, and we're delighted that we exceeded your expectations. Your kind words mean a lot to us, and we can't wait to welcome you back for another outstanding stay!Sincerely, Alejandra DeandaGeneral Manager

10/10 Excelente

Lori

Viaje de negocios, Viaje familiar
Le gustó: Servicios
Wonderful and clean hotel
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel manager , el 12 feb. 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you found our hotel wonderful and clean. Providing a comfortable and pristine environment for our guests is our top priority. We appreciate your positive feedback and look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Just passing through
Location was a little hidden, especially coming in after dark. Generally it was a good stay. The operation of the heater was annoying because the fan was so loud and apparently the room was not insulated so all night we kept hearing the heating go on and off. The room did stay heated though, which was surely a blessing. When I took the bags to the car it was lightly snowing and appeared it had been most of the night.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 10 feb. 2024
Dear Guest,Thank you for your feedback. We're glad to hear that overall you had a good stay, although we apologize for any inconvenience caused by the location being hidden, the noisy heater, and the lack of insulation in the room. We appreciate your understanding and are pleased to hear that the room stayed heated during the snowy night. Your comments will be shared with our team to address these issues and improve the experience for our guests. If you're passing through again, we hope to have the opportunity to welcome you back and provide a more comfortable stay.Sincerely, Alejandra DeandaGeneral Manager

10/10 Excelente

Deepa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Just off the freeway but quiet, new property with very nice accommodations
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 27 ene. 2024
Dear Deepa,Thank you for the perfect 5 out of 5 rating! We're thrilled to hear that you enjoyed your stay at our new property and found the accommodations to be very nice. It's great to know that despite being just off the freeway, the environment was quiet. Your positive feedback is appreciated, and we look forward to welcoming you back for another pleasant stay in the future!Sincerely, Alejandra DeandaGeneral Manager

2/10 Terrible

Marcos

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beware they’re thieves
They stated my card declined although booking was prepaid they charged the card refused to check in and refused to refund my money Beware they’re thieves they then lied and said I never showed up to check in when I was there am trying to check in for an hour they just lie and steal
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel manager , el 22 ene. 2024
Dear Guest,We are deeply sorry to hear about the inconvenience and frustration you experienced during your attempted check-in. This is certainly not the level of service we aim to provide, and we apologize for any miscommunication or error that occurred. Your concerns are being taken seriously, and we will investigate the matter thoroughly. Please rest assured that your feedback is important to us, and we will work to address and resolve the issue promptly. We appreciate your patience and understanding.Sincerely, Alejandra DeandaGeneral Manager

10/10 Excelente

Deborah, Loomis

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel manager , el 20 ene. 2024
Dear Guest,Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Alejandra DeandaGeneral Manager

10/10 Excelente

Anne

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 16 ene. 2024
Dear Anne,Thank you so much for this fantastic 10-star rating for your stay at our hotel! We are so glad to hear that you enjoyed your experience with us! We take great pride in providing exceptional service to our guests, and it's reviews like yours that keep us going. We look forward to seeing you again soon!Sincerely, Alejandra DeandaGeneral Manager

10/10 Excelente

Kimberly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 17 ene. 2024
Dear Kimberly,Thank you for choosing us for your recent stay.It is heartwarming to receive a 10-star rating from our guests.It reflects how you had a pleasant stay.We are looking forward to your many journeys with us.Sincerely, Alejandra DeandaGeneral Manager

10/10 Excelente

Annie

Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 5 feb. 2024
Dear Annie,We appreciate you staying at our hotel and leaving a 5-star review to show how happy you were. Your review is incredibly inspiring and motivating for our hotel and employees. We work hard to improve both guest comfort and hospitality. Serving visitors such as yourself is a pleasure, and your review will inspire us to provide better service. I hope to see you shortly!Sincerely, Alejandra DeandaGeneral Manager

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Felt very safe here. Breakfast was clean, hot and lovely. Staff is great
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 13 ene. 2024
Dear Mary,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you felt very safe during your stay and that you enjoyed the clean, hot, and lovely breakfast. It's wonderful to know that our staff made a positive impression on you. Your feedback is greatly appreciated, and we look forward to providing you with another excellent experience in the future! Sincerely, Alejandra DeandaGeneral Manager

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel manager , el 9 ene. 2024
Dear Guest,Thank you for the perfect score! We're thrilled to hear that you had a 10 out of 10 experience during your stay. If there's anything specific you loved about your visit, we'd love to hear more. Your feedback is valuable, and we look forward to welcoming you back for another fantastic stay.Sincerely, Alejandra DeandaGeneral Manager

10/10 Excelente

Max

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel manager , el 9 ene. 2024
Dear Guest,Thank you for the perfect score! We're thrilled to hear that you had a 10 out of 10 experience during your stay. If there's anything specific you loved about your visit, we'd love to hear more. Your feedback is valuable, and we look forward to welcoming you back for another fantastic stay.Sincerely, Alejandra DeandaGeneral Manager

10/10 Excelente

JULIO C

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel manager , el 9 ene. 2024
Dear Guest, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager

10/10 Excelente

Angrej

No le gustó: Limpieza
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel manager , el 9 ene. 2024
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager