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Opiniones de La Quinta Inn by Wyndham Kansas City Lenexa

2.5 out of 5

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 318 de 1010 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 282 de 1010 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 179 de 1010 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 119 de 1010 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 112 de 1010 opiniones" "

7.2/10

Limpieza

8.0/10

Servicio y personal

6.8/10

Servicios

6.8/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Sara

Good
Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 18 abr. 2024
Hi Sara,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excelente

Norma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en septiembre de 2023
Respuesta de Sophia CSR, el 6 oct. 2023
Hi Norma,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excelente

yailet

Se hospedó 4 noches en septiembre de 2023
Respuesta de Sophia CSR, el 19 oct. 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Bueno

Tonika

Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR, el 18 jun. 2023
Hi Tonika,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Excelente

Damian

Le gustó: Servicio y personal y condiciones de la propiedad
😊
Se hospedó 2 noches en junio de 2023
Respuesta de Sophia CSR, el 9 jun. 2023
Hi Damian,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Bueno

Damian

Viaje de negocios, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
😊
Se hospedó 2 noches en junio de 2023
Respuesta de Sophia CSR, el 8 jun. 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 Aceptable

Amado

Viaje de negocios
No le gustó: Limpieza y servicios
Falta más limpieza en los cuartos, pasillos , muebles
Se hospedó 3 noches en abril de 2023
Respuesta de Sophia CSR, el 5 may. 2023
Dear Guest,I recognize that your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping team to ensure this is an isolated incident. My hope is that the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

6/10 Aceptable

Amado

No le gustó: Condiciones de la propiedad
Nothing
Se hospedó 3 noches en abril de 2023
Respuesta de Sophia CSR, el 24 abr. 2023
Dear Guest,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to earn your business in future travels.

6/10 Aceptable

Marisol

Se hospedó 1 noche en abril de 2023
Respuesta de Sophia CSR, el 28 abr. 2023
Dear Guest,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 Excelente

Hector, San luis potosi

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo
Se hospedó 1 noche en diciembre de 2022
Respuesta de Sophia CSR, el 26 dic. 2022
Dear Guest,Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback. We will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

10/10 Excelente

Ivan

Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Jonathan Said Flores

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 2 noches en agosto de 2022
Respuesta de Sophia CSR, el 9 ago. 2022
Dear Guest, We appreciate the awesome feedback that you provided and your 5-star rating. We hope you had a nice stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Excelente

Neyra

Se hospedó 2 noches en julio de 2022

10/10 Excelente

Maritza

Se hospedó 1 noche en mayo de 2022

8/10 Bueno

Germarie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de Sophia, CSR, el 5 ene. 2022
Hi Germarie, Thank you for your stay. It would be much appreciated if you next time share your detailed review for our upcoming guests.

10/10 Excelente

Roberto

Se hospedó 2 noches en diciembre de 2021

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2021
Respuesta de Sophia, CSR, el 25 dic. 2021
Hi Jose, Thank you for the 10 out of 10 ratings. We take great pride in serving our wonderful guests. We hope you come back and see us again soon.

8/10 Bueno

jose

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
buena y tranquilamente
Se hospedó 2 noches en octubre de 2021
Respuesta de Sophia, CSR, el 5 oct. 2021
Hi Jose, Thank you for choosing us for your recent stay. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team. We are looking forward to serving you again on your future travels.

10/10 Excelente

Roberto

Se hospedó 1 noche en septiembre de 2021

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2021
Respuesta de Sophia CSR, el 29 abr. 2021
Hello, Thank you for staying with us. We would love to know more about your experience. We always welcome our guest's ideas and suggestions. We hope to earn your business in future travels.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en octubre de 2020
Respuesta de Sophia,CSR, el 20 oct. 2020
Hello, It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Bueno

Richard

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to friends home and freeway acess
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Alphonse

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great for reasonable cost.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Mark, Bennington

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Pleased with property
Se hospedó 2 noches en mayo de 2024
Respuesta de Sophia CSR, el 12 may. 2024
Hi Mark,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excelente

Troy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 12 may. 2024
Hi Troy,Incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more shortly.

2/10 Terrible

Amanda

Viaje en pareja
No le gustó: Condiciones de la propiedad
The shower is way to low. I 5'11 couldnt even wash my hair because the shower head didnt even come up to my chin. The handle on the water in the shower broke off. The mattress was very comfortable each day woke up with back hurting. To name a few. I would personally not stay here again and would not recommend it others.
Se hospedó 3 noches en mayo de 2024
Respuesta de Sophia CSR, el 7 may. 2024
Hi Amanda,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

6/10 Aceptable

Debra, Norfolk

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Needs updating
Se hospedó 2 noches en mayo de 2024
Respuesta de Sophia CSR, el 7 may. 2024
Hi Debra,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Anup

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Shower was
Se hospedó 3 noches en mayo de 2024
Respuesta de Sophia CSR, el 10 may. 2024
Hi Anup,Thank you for taking the time to rate us. It is apparent from your rating that you did not really enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give your comments and suggestions. We hope to provide you with a flawless experience in the future

8/10 Bueno

Richard

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I had no complaints about the property. It was a reasonable rate considering there was a major event within 15 miles of the property.
Se hospedó 2 noches en mayo de 2024
Respuesta de Sophia CSR, el 7 may. 2024
Hi Richard,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.

4/10 Malo

Deanna

No le gustó: Limpieza, servicios, condiciones de la propiedad
We walked across the floor and there was so much dirt that it stuck to our feet. Would not recommend it to anyone.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 7 may. 2024
Hi Deanna,Property cleanliness is vital to our team, so it is upsetting that you had some concerns regarding our diligence. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you in the future.

6/10 Aceptable

Terri

Viaje en grupo
It is good for the price and location
Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 3 may. 2024
Hi Terri,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

6/10 Aceptable

BigJames

No le gustó: Limpieza y condiciones de la propiedad
My room had a leak from the ceiling that was close to the living room Tv I was switch out but I also was told that the room I booked wasn’t the room I got so no refund offers made
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 3 may. 2024
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

10/10 Excelente

Barry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 28 abr. 2024
Hi Barry,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 10-star rating and we hope to welcome you back again before long.

10/10 Excelente

Cameron

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 25 abr. 2024
Dear Guest,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.

2/10 Terrible

Ana

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Two outdoors door are wide opened, that is not safe for the guest. I informed the desk person and i really hope she tells the hotel manager about the situation. One of the doors seems broken. Thanks
Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 25 abr. 2024
Hi Ana,Safety and security are our top priorities. All our guests feel safe and secure at our property. We will investigate your insecurities with our team to take corrective measures for your future visits and will surely forward your valuable feedback to our team for improvements. We hope you will choose us again in the future.

2/10 Terrible

Arham

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Sophia CSR, el 23 abr. 2024
Hi Arham,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 Excelente

Kathryn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s the most convenient, reasonably priced hotel close to my venue. It’s comfortable and the staff are welcoming and helpful.
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 23 abr. 2024
Hi Kathryn,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

4/10 Malo

Neshone

Viaje de negocios
No le gustó: Limpieza y servicios
Stinky
Se hospedó 3 noches en abril de 2024
Respuesta de Sophia CSR, el 20 abr. 2024
Dear Guest,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 Aceptable

Destiny

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Property was very nice but staff was no help and entered the room With my do not disturb sign on the door.
Se hospedó 4 noches en abril de 2024
Respuesta de Sophia CSR, el 18 abr. 2024
Hi Destiny,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

6/10 Aceptable

Clay

Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 7 may. 2024
Dear Guest,Providing the highest level of hospitality is our number one priority. We would like to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 Bueno

STACY

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk help was very kind, room was clean, bed was comfy. Great location for shopping and eating out. I did not eat the breakfast so I can’t give an opinion on that I would stay again😁
Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 16 abr. 2024
Hi Stacy,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

6/10 Aceptable

Tamara

Easy to get to but had a problem with noise late at night
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 16 abr. 2024
Hi Tamara,We regret the inconvenience caused, also you had restless nights due to the noise. We cannot change the past now; however; I assure you that we will take appropriate measures to make our hotel room sound insulation. We also ensure to accommodate you with a room distant from the highway on your next visit. We assure you the best of services on your next stay.

6/10 Aceptable

RaihanAhmed

Le gustó: Servicio y personal y servicios
Open water pipe on basin ceiling and unfinished/dirty standing shower standing fitting.
Se hospedó 3 noches en abril de 2024
Respuesta de Sophia CSR, el 14 abr. 2024
Hi Raihan,Appreciate you for bringing these issues to our attention. Please accept my sincere apology for the less-than-perfect stay. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. These issues have been taken up with our management and we are taking committed steps to rectify them and ensure this does not happen again.

10/10 Excelente

Catherine

Viaje con mascota, Viaje familiar
Le gustó: Limpieza y servicio y personal
No place to walk the dogs. Noisy but it was a very busy weekend. The room was nice enough but for the price i expected a bathroom with room to turn around. The outside was very dirty with garbage every where.
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 14 abr. 2024
Hi Catherine,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

8/10 Bueno

Alex

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was very quiet, breakfast was good, nothing out of the ordinary.
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 14 abr. 2024
Hi Alex,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

10/10 Excelente

Arizona

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean rooms and friendly people
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 9 abr. 2024
Hi Arizona,Honestly, we are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional service. We sincerely appreciate your feedback and are happy to hear you had a wonderful experience with us. I hope that we will impress you with exemplary service during future visits.

4/10 Malo

Leigha

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The floor in our room had chewing gum stuck all over it. The walls had holes on the bed area and bathroom, just a gross place. Yuck
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 6 abr. 2024
Hi Leigha,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 Excelente

Abiud

Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 26 abr. 2024
Hi Abjud,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Anais

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice, comfortable and quiet place to stay when needing to make a quick stop 🙂
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 5 abr. 2024
Hi Anais,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

4/10 Malo

Jackson

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Sophia CSR, el 5 abr. 2024
Hi Jackson,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.