Lobby

Opiniones de Econo Lodge

2.5 out of 5
Econo Lodge
1211 US 321 N, Lenoir City, TN

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 617 de 937 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 237 de 937 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 50 de 937 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 17 de 937 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 937 opiniones" "

9.2/10

Limpieza

9.4/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021
Respuesta de BALI, el 7 ago. 2021
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

8/10 Bueno

Frank Reinaldo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2021
Respuesta de HOWARD, el 24 abr. 2021
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El servicio y la amabilidad del personal fueron muy cordiales, adas de eso la. limpieza del hotel es muy buena.
Se hospedó 1 noche en marzo de 2021
Respuesta de HOWARD, el 23 mar. 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Bueno

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2020
Respuesta de HOWARD, el 30 dic. 2020
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excelente

Dave

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location right off of the interstate.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 1 may. 2024
Thank you so much for the glowing 5-star rating! We are delighted to hear that you had a wonderful experience with us. Please don't hesitate to reach out if you ever need anything in the future. We look forward to welcoming you back again soon!

6/10 Aceptable

Mai Chia

Viaje en pareja, Viaje con mascota
Le gustó: Servicio y personal y servicios
Customer service was good. Our room smell like cigarettes, so I know it’s been smoked in. I did reserved for a nonsmoking room. There was stain on the bed sheet, but it’s not a big problem. Another problem we had was the lock. We struggled to get into our room because of a defected lock. The lock seems to crack from the inside. Not sure why the staff overlooked the issue with the lock? I’m sure they struggle with the lock too.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 1 may. 2024
Thank you for your feedback. We apologize for the inconvenience you experienced during your stay with us. We take cleanliness and the comfort of our guests very seriously, and we are sorry to hear about the issues with the cigarette smell and the stained bed sheet in your room. We have informed our housekeeping team to be more thorough in their inspections in the future.Regarding the issue with the lock, we apologize for any frustration this may have caused. We will have our maintenance team address the defective lock immediately to prevent any future guests from experiencing the same problem.We appreciate you bringing these issues to our attention and we hope that you will give us another chance to provide you with a better experience. Thank you for staying with us.

8/10 Bueno

Winston

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It's ok for the price.
Se hospedó 1 noche en abril de 2024
Respuesta de Umesh, el 26 abr. 2024
Thank you for your feedback. We appreciate your honesty and strive to provide good value for our guests. We hope you had an enjoyable experience overall and look forward to welcoming you back in the future. Thank you for choosing to stay with us.

8/10 Bueno

Eligio

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
Reserved a two bed room with my family, it would have been a better stay if it wasn’t for a few roaches being present in the room, which my daughter is allergic to. Aside from that pretty normal.
Se hospedó 1 noche en abril de 2024
Respuesta de Umesh , el 22 abr. 2024
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the presence of roaches in your room. We understand that this is not a pleasant experience, especially for your daughter who is allergic to them.Please rest assured that we have taken immediate action to address the issue and have implemented additional pest control measures to ensure that this does not happen again in the future.We appreciate your understanding and hope that you will give us another opportunity to provide you with a more enjoyable stay in the future.Thank you for choosing to stay with us.

8/10 Bueno

Todd

Viaje familiar
Le gustó: Servicio y personal y servicios
This was a nice, inexpensive place to stay on our way through from Florida to Michigan. However, the rooms are outdated; the microwave was from the 1980s, and it smelled a little musty and needed some improvement and paint. It is a safe location, the man at the front desk was extremely nice and the check in process went great.
Se hospedó 1 noche en abril de 2024
Respuesta de Umesh, el 20 abr. 2024
Thank you for taking the time to leave us a review. We are glad to hear that you found our hotel to be a convenient and affordable option for your journey. We appreciate your feedback about the room and amenities, and we will definitely look into updating and improving them for a better guest experience. We are happy to hear that you felt welcomed by our staff and had a smooth check-in process. We hope to see you again if your travels bring you back through the area. Thank you for staying with us!

10/10 Excelente

Charles, Greensboro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I had a great one-night stay at this hotel. The owners were very friendly and competent. Everything was clean, comfy bed, and the breakfast area had to be the cleanest and best organized I think I have ever seen. Great value for the price, so I highly recommend it.
Se hospedó 1 noche en abril de 2024
Respuesta de Umesh, el 14 abr. 2024
Thank you so much for your kind words! We are delighted to hear that you had a fantastic stay with us and that our staff, facilities, and breakfast area exceeded your expectations. Your recommendation means a lot to us and we hope to welcome you back again in the future. Thank you for choosing to stay with us!

8/10 Bueno

Ayden

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were clean, and the staff was friendly
Se hospedó 4 noches en abril de 2024
Respuesta de Umesh Patel, el 12 abr. 2024
Thank you for your feedback! We are delighted to hear that you found our rooms clean and our staff friendly. We strive to provide a welcoming and comfortable experience for all our guests. If there is anything else you would like to share or if there are any areas where we can improve, please feel free to let us know. We hope to have the pleasure of welcoming you back in the future. Thank you for choosing to stay with us!

6/10 Aceptable

Deborah

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
The room was decent but the breakfast wasn’t on time and we ended up leaving and ate somewhere else. Also the waffle batter machine wasn’t working.
Se hospedó 1 noche en marzo de 2024
Respuesta de Umesh Patel, el 8 abr. 2024
Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the delayed breakfast service and for the confusion with the waffle batter machine. We have separate, small batter dispensers for waffles that sit atop the main batter machine. We will address these issues with our team to ensure they are not repeated in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience. Thank you for choosing to stay with us.

8/10 Bueno

charlotte

Viaje familiar
Le gustó: Servicio y personal
Continental breakfast was not really a breakfast, no options nothing special
Se hospedó 1 noche en marzo de 2024
Respuesta de Umesh, el 3 abr. 2024
Thank you for sharing your feedback about your recent stay with us. We value your input and we apologize that our continental breakfast did not meet your expectations. We will definitely take your comments into consideration as we work to improve our offerings to better accommodate all of our guests. We appreciate your honesty and hope to have the opportunity to welcome you back in the future. Thank you for staying with us.

10/10 Excelente

Mai Chia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing to complain about. Will book again soon.
Se hospedó 1 noche en marzo de 2024
Respuesta de Umesh Patel, el 3 abr. 2024
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us and that you are planning to book with us again soon. We look forward to welcoming you back and providing you with another exceptional stay. Thank you for choosing Econo Lodge Lenoir City TN for your stay.

10/10 Excelente

Joseph, Ada

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A on this property
Se hospedó 1 noche en marzo de 2024
Respuesta de Umesh Patel, el 1 abr. 2024
Thank you so much for the A rating! We strive to provide top-notch service and accommodations for our guests, and we are thrilled that you had a great experience with us. Your feedback means a lot to us, and we hope to have the opportunity to host you again in the future. Thank you for choosing our property!

10/10 Excelente

sara

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, looks very modern and the owners are amazing!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Umesh Patel, el 1 abr. 2024
Thank you for the positive feedback! We take pride in providing a clean and modern environment for our guests. Our team works hard to ensure that every guest has a great experience. We appreciate your kind words and hope to see you again soon!

2/10 Terrible

C. Wayne

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Filthy conditions in room, used 4 wipes to clean surfaces- all were grey, hair and dirt in drawers. Dirt and dust on floors and corners. Dingy, dim lighting and furniture. Pillows were yellow with age. Attendant said we were given last room with king size bed even though we booked 18 days prior. Noisy. Didn’t bother with breakfast.Don’t waste your money going here.
Se hospedó 1 noche en marzo de 2024
Respuesta de Umesh Patel, el 27 mar. 2024
Thank you for taking the time to provide us with your feedback regarding your recent stay. We are truly sorry to hear about the disappointing experience you had during your visit. We deeply apologize for the cleanliness issues you encountered in your room, as well as the lack of adequate lighting, furniture condition, and the quality of the pillows. Your concerns have been shared with our housekeeping team to address and rectify these issues immediately.It is also regrettable to hear about the accommodation issue regarding the bed size and the noise disturbances you experienced during your stay. We apologize for any inconvenience this may have caused and assure you that we will look into this matter further to ensure a smoother booking process in the future.We sincerely apologize for falling short of your expectations and thank you for bringing these matters to our attention. Your feedback is extremely valuable to us as we continuously strive to improve the quality of our service. We hope you will give us another chance in the future to provide you with the exceptional stay that you deserve.

10/10 Excelente

PATRICIA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Umesh Patel, el 25 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excelente

Sharyn, Canton

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Umesh Patel, el 21 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 Bueno

Ron

Le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Umesh Patel, el 21 mar. 2024
Thank you for choosing Econo Lodge Lenoir City for your recent stay. We are thrilled to hear that you had a great experience with us. We hope to have the opportunity to welcome you back soon for another excellent stay.Warm Regards,

10/10 Excelente

Sherri, Mason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was unaware this was direct access to the outside and didn't feel very safe, and it was a bit noisy. That being said. That's not the fault of the hotel, and my white noise app on my phone drowned out the noise. The desk staff at check in and out could not have been nicer. The rooms are tiny but sufficient and very clean. The bed and pillows were comfy.
Se hospedó 1 noche en marzo de 2024
Respuesta de Umesh Patel, el 17 mar. 2024
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced with the noise level and the layout of the room. We are glad to hear that our staff made a positive impression on you and that you found the room clean and comfortable.We appreciate your understanding that certain factors, such as the access to the outside, are beyond our control. We are pleased that you were able to mitigate the noise with your white noise app. Your feedback is valuable to us, and we will use it to continue improving our guest experience. We hope to have the opportunity to welcome you back and provide you with an even better stay in the future. Thank you for choosing to stay with us.

8/10 Bueno

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Umesh Patel, el 17 mar. 2024
Thank you for taking the time to rate your experience with us. We are delighted to see that you had a pleasant stay and enjoyed our hospitality. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our guests. We look forward to hosting you again in the future. Thank you for choosing to stay with us!

10/10 Excelente

Rita

Se hospedó 1 noche en marzo de 2024
Respuesta de Umesh Patel, el 1 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excelente

José

Se hospedó 2 noches en marzo de 2024
Respuesta de Umesh Patel, el 25 mar. 2024
Thank you for taking a time out to give us your feedback on your recent stay with us. We apreciate your excellent feedback and thank you for choosing Econo Lodge at Lenoir City, Tn. We would love to see you staying with us again.

8/10 Bueno

Russell

Se hospedó 1 noche en diciembre de 2023
Respuesta de Umesh Patel, el 6 mar. 2024
Thank you for choosing Econo Lodge Lenoir City for your recent stay. We are thrilled to hear that you had a great experience with us. We hope to have the opportunity to welcome you back soon for another excellent stay.Warm Regards,

10/10 Excelente

Larry

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Umesh Patel, el 26 feb. 2024
Thank you for your feedback! We are delighted to hear that you had a positive experience with our staff. We strive to provide excellent customer service and we are glad to hear that our team members are meeting that expectation. We appreciate your kind words and hope to see you again in the future.

10/10 Excelente

Wayne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was extremely friendly and helpful. Property and rooms very clean. Great price for what was offered.
Se hospedó 1 noche en febrero de 2024
Respuesta de Umesh Patel, el 26 feb. 2024
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with us. Our staff takes pride in providing exceptional service, and we are delighted that you found them friendly and helpful. We also strive to maintain a clean and comfortable environment for our guests, so we are happy that you found the property and rooms to be up to your standards. We always aim to offer great value for our guests, so we appreciate your feedback on the pricing as well. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

6/10 Aceptable

Philip D

Se hospedó 1 noche en febrero de 2024
Respuesta de Umesh, el 24 feb. 2024
Thank you for taking a time out to give us your feedback on your recent stay with us. We apreciate you for choosing Econo Lodge at Lenoir City, Tn.

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The host was very friendly, helpful, and expressed his joy to have us stay at his inn. His wife was equally welcoming and helpful. If in the area again I will stay there again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Umesh, el 18 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excelente

Kindra

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Management and staff were Outstanding!!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Meera Patel, el 11 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 Bueno

Angela

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel itself was really nice, the day time stay were very helpful and kind. The area however was extremely noisy.
Respuesta de Meera Patel, el 11 feb. 2024
Thank you for taking a time out to give us your feedback on your recent stay with us. We apreciate your kind words and thank you for choosing Econo Lodge at Lenoir City, Tn. I apologize about the Highway noise. I am glad you enjoyed our hospitality and we would love to see you staying with us again.

10/10 Excelente

Iris

Se hospedó 1 noche en febrero de 2024
Respuesta de Umesh Patel, el 21 mar. 2024
Thank you for taking a time out to give us your feedback on your recent stay with us. We apreciate your excellent feedback and thank you for choosing Econo Lodge at Lenoir City, Tn. We would love to see you staying with us again.

10/10 Excelente

Shelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good night's rest
This place lives up to its reviews. The staff is very friendly, the room ans batheoom were clean and the bathroom was spacious. It has a an iron and blow dryer, bith od which are rare these days. It's convenient right off the highway but surprisingly quiet. I'd stay here again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Umesh Patel, el 4 feb. 2024
Thank you for taking a time out to give us your feedback on your recent stay with us. We apreciate your kind words and thank you for choosing Econo Lodge at Lenoir City, Tn. We would love to see you staying with us again.

10/10 Excelente

Jason

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Umesh Patel, el 2 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 Bueno

Robin

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
O.k. for the money
I read other reviews before I booked. The cleanliness was mediocre...we had dust bunnies in the corner and dust on the lamp bases that I cleaned off. The front desk help was WONDERFUL....very friendly, helpful and informative. The breakfast was not much unless you want bagels, hard boiled eggs and cold cereal. The best item was the waffle.
Se hospedó 1 noche en enero de 2024
Respuesta de Umesh Patel, el 2 feb. 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge and the services we provide for our valued guests.. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excelente

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beds were super comfortable and room waas very clean. Howard the manager was great as well. He worked his butt off to make sure everyone had what they needed during the snow storm. I would definitely stay again
Se hospedó 6 noches en enero de 2024
Respuesta de Umesh, el 24 ene. 2024
Thank you for taking a time out to give us your feedback on your recent stay with us. We apreciate your kind words and thank you for choosing Econo Lodge at Lenoir City, Tn. We would love to see you staying with us again.

10/10 Excelente

Jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super comfy beds and great showers (really high showerhead for the taller folks) The staff are so pleasent and check in was a breeze! Dinning in the area is limited but you can still find some good sit down restaurants
Se hospedó 1 noche en enero de 2024
Respuesta de Umesh , el 24 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excelente

Barry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wade at the front desk was exceptional! I was towing a trailer and he walked with me around the property to look a various pinch points and provided me a very detailed description regarding the room and amenities.
Se hospedó 1 noche en enero de 2024
Respuesta de HOWARD, el 17 ene. 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge and the services we provide for our valued guests.. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place for the price.
The room was very clean. The staff is helpful and friendly. At checkout the owner thanked me for staying stating “he takes pride in his hotel”. I will stay again when I’m in the area.
Se hospedó 1 noche en enero de 2024
Respuesta de HOWARD, el 15 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. We sincerely appreciate and value your feedback as a Valued Guests. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excelente

Amanda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel! The front desk staff is very friendly. The room was spacious and very clean, shower was great! Good breakfast too! Definitely recommend!
Se hospedó 1 noche en enero de 2024
Respuesta de HOWARD, el 15 ene. 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge and the services we provide for our valued Choice Privileges Diamond members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excelente

hugh

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the room, very clean. Staff was very friendly. Will stay there again on my return trip.
Se hospedó 1 noche en enero de 2024
Respuesta de HOWARD, el 14 ene. 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge and the services we provide for our valued Guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. We Take Pride in Providing Excellant Room and Service at Reasonable Price.

6/10 Aceptable

Helene

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de HOWARD, el 15 ene. 2024
We would like to thank you for taking the time to complete our online survey about your stay_. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de HOWARD, el 13 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excelente

Dorathy

Se hospedó 1 noche en enero de 2024
Respuesta de Umesh Patel, el 2 feb. 2024
Thank you for taking a time out to give us your feedback on your recent stay with us. We apreciate your kind words and thank you for choosing Econo Lodge at Lenoir City, Tn. We would love to see you staying with us again.

10/10 Excelente

David

Se hospedó 1 noche en enero de 2024
Respuesta de HOWARD, el 11 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excelente

William, Farmington Hills

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was looking for an inexpensive place to spend the night while traveling from Detroit to Atlanta. I found the inexpensive part online, but what brought it home was the extreme friendliness of Wade at the front desk and a very clean room. This place is a welcome respite after a long day of driving.
Se hospedó 1 noche en enero de 2024
Respuesta de HOWARD, el 8 ene. 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge and the services we provide for our valued Guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. We Take Pride in Providing Excellant Room and Service at Reasonable Price.

10/10 Excelente

Donna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was clean, the mattress comfortable and breakfast was adequate. For the price it was great.
Se hospedó 1 noche en enero de 2024
Respuesta de HOWARD, el 8 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excelente

Deborah

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and clean.
Se hospedó 1 noche en diciembre de 2023
Respuesta de HOWARD, el 8 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excelente

Nicholas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Consistent Excellence
One of my favorite quotes about excellence is from Colin Powell: "If you are going to achieve excellence in big things, you develop the habit in little matters. Excellence is not an exception; it is a prevailing attitude." This quote seems to be the motto for the staff at this property. This Econo Lodge is situated at a convenient location for when my wife and I (and our 3 kids) visit our parents. We have stayed here at least five times, although the last visit was before COVID. The management and staff are committed to excellence in all things, big and small; moreover, this has been the "prevailing attitude" for at least six years. Frankly, the consistency is impressive. On our most recent visit (1/2/2024), I observed that the carpets, beds, and furniture had been replaced in our "usual" room. The management re-invests profits back into the property, unlike many other hotels in this class. The new beds were pretty comfy, and the updated look was a nice upgrade. The staff is extremely polite and accommodating, and the cleanliness is top-notch. The manager helps with breakfast and ensures that everything is fresh and topped off. Everyone really takes pride in their work; again, the commitment to excellence makes all the difference. This is still an Econo Lodge; don't come here expecting a day spa or four-star restaurant. But if you want to observe a masterfully run organization that seizes each opportunity for excellence, you should visit.
Se hospedó 1 noche en enero de 2024
Respuesta de HOWARD, el 6 ene. 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge and the services we provide for our valued Guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. We Take Pride in Providing Excellant Room and Service at Reasonable Price.

10/10 Excelente

Rudolph

Se hospedó 1 noche en diciembre de 2023
Respuesta de HOWARD, el 1 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!