Televisión y películas con cargo

Opiniones de Homewood Suites by Hilton Lexington Fayette Mall

3 out of 5

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 406 de 670 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 176 de 670 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 53 de 670 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 17 de 670 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 670 opiniones" "

9.0/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jorge, Merida

Se hospedó 4 noches en octubre de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 11 nov. 2023
Thank you for taking the time to review our hotel! We appreciate getting the chance to have you as our guest and are glad that you found our location convenient. Should you find yourself in the area again we would love to be your number one choice in hospitality!

10/10 Excelente

Cynthia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was the perfect size and in a perfect location in the building. The room was clean and very little outside noise. I really like the full size refrigerator and dishes/flatware. But the best thing was the separate sitting room. Like a small apartment. Very impressed.
Se hospedó 1 noche en abril de 2024
Respuesta de Ida Schoeneman, Operations Manager, el 29 abr. 2024
Thank you for taking the time to review our hotel! We appreciate getting the chance to have you as our guest and are glad that you found our location convenient. Should you find yourself in the area again we would love to be your number one choice in hospitality!

10/10 Excelente

Gordon

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a great stay! Restaurants and the Fayette mall within a reasonable walking distance.
Se hospedó 3 noches en abril de 2024
Respuesta de Ida Schoeneman, Operations Manager, el 29 abr. 2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excelente

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Ida Schoeneman, Operations Manager, el 22 abr. 2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Bueno

Tracey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice, clean room. Close to the mal. Easy to find. Would recommend.
Se hospedó 1 noche en abril de 2024
Respuesta de Ida Schoeneman, Operations Manager, el 18 abr. 2024
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 Bueno

Mona, Livingston

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed here when we went to Keenland for a day and spent the night here. It was a good price for what you got. Thank God it had 3 tv’s in the 2 bedroom suite.
Se hospedó 1 noche en abril de 2024
Respuesta de Ida Schoeneman, Operations Manager, el 16 abr. 2024
Thank you for taking the time to review our hotel! We appreciate getting the chance to have you as our guest and are glad that you found our location convenient. Should you find yourself in the area again we would love to be your number one choice in hospitality!

10/10 Excelente

Allyson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Ida Schoeneman, Operations Manager, el 17 abr. 2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excelente

thomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything great
Se hospedó 1 noche en abril de 2024
Respuesta de Nathan M, el 15 abr. 2024
Hello Thomas,We thank you for the great feedback. We look forward to sharing this with the team. We thank you choosing Homewood Suites Lexington Fayette Mall and hope to see you again soon!

10/10 Excelente

Khala

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice clean and spacious rooms. Dog friendly ❤️
Se hospedó 3 noches en marzo de 2024
Respuesta de Ida Schoeneman, Operations Manager, el 7 abr. 2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excelente

Brandy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The parking is the only thing I didn’t like. I wish there was more. A bigger variety of breakfast for my picky eater. Otherwise it was absolutely amazing!!
Se hospedó 2 noches en febrero de 2024
Respuesta de Nathan M, el 19 mar. 2024
Hello Brandy,Hello Mauricio,Thank you for staying at the Homewood Suites Lexington Fayette Mall. We are glad you enjoyed your stay, and we look forward to seeing you on your next visit to Lexington, KY!

10/10 Excelente

Janeya

Se hospedó 1 noche en enero de 2024
Respuesta de Nathan M, el 19 mar. 2024
Hello Janeya,Thank you for staying at the Homewood Suites Lexington Fayette Mall. We are glad you enjoyed your stay, and we look forward to seeing you on your next visit to Lexington, KY!

10/10 Excelente

Anissa

Se hospedó 1 noche en enero de 2024

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quiet comfortable hotel in Lexington.
Clean rooms, kind staff and a decent Breakfast included. Close to shopping and many restaurants.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 16 dic. 2023
Thank you for taking the time to review our hotel! We appreciate getting the chance to have you as our guest and are glad that you found our location convenient. Should you find yourself in the area again we would love to be your number one choice in hospitality!

8/10 Bueno

Ronda

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 13 dic. 2023
Thank you for taking the time to review our hotel! We appreciate getting the chance to have you as our guest and are glad that you found our location convenient. Should you find yourself in the area again we would love to be your number one choice in hospitality!

10/10 Excelente

Doug

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Helpful and friendly staff. Clean rooms and facilities. Amazing breakfast.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 29 nov. 2023
Thank you for your review. We are happy to see that you enjoyed your stay here with us and provided some valuable feedback that we can use to further better the experience of future guests. Our breakfast staff will be delighted to hear of your appreciation as well! We hope to see you again!

10/10 Excelente

Oliver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 29 nov. 2023
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excelente

Abbe

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent staff, nice place
We stayed at this hotel in our hometown while having work done on our house. We chose it because it was pet friendly and had larger suites than most of the places available. The room is a bit dated but fully functional, clean, and comfortable. The location was convenient. However, the real stand-out was the extremally good staff. They were friendly and helpful and made our stay that much better.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 25 nov. 2023
Thank you for taking the time to review our hotel! We appreciate getting the chance to have you as our guest and are glad that you found our location convenient. Should you find yourself in the area again we would love to be your number one choice in hospitality!

2/10 Terrible

TERESA

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
The toilet in the room was clogged and dirty and there was wet toilet paper in the floor. We tried to get another room but they said they were full. They did let us use a plunger so my husband was able to get the crap down but the plunger was necessary for each time it needed flushing. There were no other rooms in the area available. They would not give us a credit.
Respuesta de Ida Schoeneman, Operations Manager, el 13 nov. 2023
I would like to sincerely apologize for your displeasure with our services. We do our best to ensure that every guest feels as comfortable and as welcome as possible and if this did not happen for you, I am very sorry. We take great pride in our facility and service and we hope you will come back and give us another opportunity to serve you. Your business is very important to us and we value your feedback. We strive for perfection and to wow our guests, and knowing we didn't accomplish that for you will push us to work harder. By telling us what you liked, or didn't like about your stay, helps us improve and deliver a superior experience for you and other guests in the future.

2/10 Terrible

TERESA

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The toilet was clogged, extremely dirty and there was wet toilet paper on the floor
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 11 nov. 2023
I would like to sincerely apologize for your displeasure with our services. We do our best to ensure that every guest feels as comfortable and as welcome as possible and if this did not happen for you, I am very sorry. We take great pride in our facility and service and we hope you will come back and give us another opportunity to serve you. Your business is very important to us and we value your feedback. We strive for perfection and to wow our guests, and knowing we didn't accomplish that for you will push us to work harder. By telling us what you liked, or didn't like about your stay, helps us improve and deliver a superior experience for you and other guests in the future.

6/10 Aceptable

Tanya

Viaje familiar
Le gustó: Servicio y personal
Reservation was not recognized that was made through Travelocity. Luckily the hotel had rooms and was able to provide us a room.
Se hospedó 1 noche en octubre de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 29 oct. 2023
I would like to take this opportunity to sincerely thank you for allowing us to serve you during your recent stay with us. Your business is truly appreciated and we're honored when a guest takes the time to complete and return one of the surveys. The scores we receive mean a great deal to us.I am glad to know you enjoyed your stay with us, but am truly sorry if we missed the mark on any part of your experience at the Homewood. Our team members take their roles in the hospitality industry very seriously and try each and every day to show our guests our passion and dedication to ensuring they enjoy their stay. We strive for perfection and to wow our guests, and knowing we didn't accomplish that for you will push us to work harder. If you would like to provide any additional feedback on how we can WOW you next time, please let us know. Our commitment to you as a loyal guest continues to be our top priority. Thank you again for your review and we look forward to seeing you on your next trip to Lexington!

6/10 Aceptable

Amrita

Viaje de negocios
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
This is an older property that needs a big makeover. The room phones don't work, there are no streaming services on the TVs, and the bathroom fixtures are very dated. Breakfast is a sad affair, and there are no restaurants right by the hotel. You definitely need a car. Additionally, I had called ahead requesting feather free bedding because I have asthma. It wasn't attended to and I had to wait while they redid the bed at check-in. Thankfully the appliances all work and there's plenty of parking.
Se hospedó 2 noches en octubre de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 23 oct. 2023
I would like to sincerely apologize for your displeasure with our services. We do our best to ensure that every guest feels as comfortable and as welcome as possible and if this did not happen for you, I am very sorry. We take great pride in our facility and service and we hope you will come back and give us another opportunity to serve you. Your business is very important to us and we value your feedback. We strive for perfection and to wow our guests, and knowing we didn't accomplish that for you will push us to work harder. By telling us what you liked, or didn't like about your stay, helps us improve and deliver a superior experience for you and other guests in the future.

10/10 Excelente

Laeticia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was so clean, we really loved it, breakfast was delicious.
Se hospedó 1 noche en octubre de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 29 oct. 2023
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Lexington area.

6/10 Aceptable

Nancy

Viaje familiar
No le gustó: Servicio y personal y servicios
Carpet needs cleaning. Feet were black when washed. Gross.
Se hospedó 2 noches en octubre de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 23 oct. 2023
I would like to sincerely apologize for your displeasure with our services. We do our best to ensure that every guest feels as comfortable and as welcome as possible and if this did not happen for you, I am very sorry. We take great pride in our facility and service and we hope you will come back and give us another opportunity to serve you. Your business is very important to us and we value your feedback. We strive for perfection and to wow our guests, and knowing we didn't accomplish that for you will push us to work harder. By telling us what you liked, or didn't like about your stay, helps us improve and deliver a superior experience for you and other guests in the future.

6/10 Aceptable

Todd

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
The property is nice and in a good location
Se hospedó 1 noche en octubre de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 17 oct. 2023
I would like to sincerely apologize for your displeasure with our services. We do our best to ensure that every guest feels as comfortable and as welcome as possible and if this did not happen for you, I am very sorry. We take great pride in our facility and service and we hope you will come back and give us another opportunity to serve you. Your business is very important to us and we value your feedback. We strive for perfection and to wow our guests, and knowing we didn't accomplish that for you will push us to work harder. By telling us what you liked, or didn't like about your stay, helps us improve and deliver a superior experience for you and other guests in the future.

10/10 Excelente

Lillie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A girls trip
Three friends came to Lexington to visit a dear friend. Your staff was warm and welcoming. Our room was spacious with all the amenities. We were so pleased. We would reccomend the hotel to anyone visiting the area.
Se hospedó 2 noches en octubre de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 13 oct. 2023
Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and providing guests with the ultimate hotel experience. I will be sure to share your review with them.

2/10 Terrible

Jane

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Shower head absolutely disgusting nasty
The shower head hadn’t been cleaned for a while (it was gross). This is how people develop a type of Pulmonary MAC. This isn’t good at all. Plus the sink in the bathroom wouldn’t drain.
This is how people contact a type of pulmonary MAC.  I’m familiar because my husband has MAC and the specialist references hotels and shower heads, plus soil, etc
This is what I cleaned off the shower head
The bathroom sink wouldn’t drain for a long time.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 2 oct. 2023
Thank you for sharing your recent experience at our hotel. I was very sorry to hear you were unhappy with the cleanliness of your suite. It is our goal to provide all the comforts of home to our guests. I am working with our housekeeping staff to prevent this from happening in the future. I hope if your travels bring you back to the area, you will consider staying with us again.

10/10 Excelente

Pat

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 4 sept. 2023
Thank you for taking the time to review our hotel! We appreciate getting the chance to have you as our guest and are glad that you found our location convenient. Should you find yourself in the area again we would love to be your number one choice in hospitality!

10/10 Excelente

Susan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 30 ago. 2023
Greetings from the Homewood Suites Lexington Fayette Mall!I would like to take this opportunity to sincerely thank you for allowing us to serve you during your recent stay with us. Your business is truly appreciated and we're honored when a guest takes the time to complete and return one of the surveys. The scores we receive mean a great deal to us.It's so wonderful to know you enjoyed your stay with us. Our team members take their roles in the hospitality industry very seriously and try each and every day to show our guests our passion and dedication to ensuring they enjoy their stay. Our commitment to you as a loyal guest continues to be our top priority. Thank you again for your review and we look forward to seeing you on your next trip to Lexington!

10/10 Excelente

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Week stay.
Nice hotel. Interior hall carpets need cleaning. Room was clean and quiet!
Se hospedó 7 noches en agosto de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 30 ago. 2023
Greetings from the Homewood Suites Lexington Fayette Mall!I would like to take this opportunity to sincerely thank you for allowing us to serve you during your recent stay with us. Your business is truly appreciated and we're honored when a guest takes the time to complete and return one of the surveys. The scores we receive mean a great deal to us.It's so wonderful to know you enjoyed your stay with us. Our team members take their roles in the hospitality industry very seriously and try each and every day to show our guests our passion and dedication to ensuring they enjoy their stay. Our commitment to you as a loyal guest continues to be our top priority. Thank you again for your review and we look forward to seeing you on your next trip to Lexington!

10/10 Excelente

Barbara

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Good breakfast and great pool. Beautiful rooms
Se hospedó 1 noche en agosto de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 14 ago. 2023
Thank you for your review. We are happy to see that you enjoyed your stay here with us and provided some valuable feedback that we can use to further better the experience of future guests. Our breakfast staff will be delighted to hear of your appreciation as well! We hope to see you again!

10/10 Excelente

Rickey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was in a very good location for our needs. Since we knew the area, it made our plans work out well!
Se hospedó 2 noches en julio de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 25 jul. 2023
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excelente

Darren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 18 jul. 2023
Thank you for taking the time to review our hotel! We appreciate getting the chance to have you as our guest and are glad that you found our location convenient. Should you find yourself in the area again we would love to be your number one choice in hospitality!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enjoyed the hot breakfast and loved having the kitchen in the room! It really came in handy! This hotel is near other stores, great location!! Thank you so much!!
Se hospedó 2 noches en julio de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 11 jul. 2023
Thank you for your review. We are happy to see that you enjoyed your stay here with us and provided some valuable feedback that we can use to further better the experience of future guests. Our breakfast staff will be delighted to hear of your appreciation as well! We hope to see you again!

6/10 Aceptable

Kelly

Viaje familiar
Le gustó: Servicio y personal
When we got in the air dis nit work in one if the rooms. They did comp us another room. So we split up so everyone could sleep. The room they comp us was dirty. Please check the pull out beds if you are going to use it. My biggest complaint would be that it was hard to get our child in thay is in a wheelchair. Not all doors are handicap approved.
Se hospedó 1 noche en julio de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 9 jul. 2023
Thank you for completing the survey regarding your recent stay with us. The scores on our surveys mean a great deal to us and we really appreciate it when a guest takes the time to fill one out.I would like to sincerely apologize for your displeasure with our services. We do our best to ensure that every guest feels as comfortable and as welcome as possible and if this did not happen for you, I am very sorry. We take great pride in our facility and service and we hope you will come back and give us another opportunity to serve you. Your business is very important to us and we value your feedback. We strive for perfection and to wow our guests, and knowing we didn't accomplish that for you will push us to work harder. If you would like to provide any additional feedback on how we can WOW you next time, please let us know. By telling us what you liked, or didn't like about your stay, helps us improve and deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete the survey. We appreciate your loyalty to the brand.

4/10 Malo

Suleiman

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
When we get there late in the evening, the room was not ready. They couldn't get it ready and no equal room was available. We got a suit with just one bed.
Se hospedó 3 noches en junio de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 20 jun. 2023
I would like to sincerely apologize for your displeasure with our services. We do our best to ensure that every guest feels as comfortable and as welcome as possible and if this did not happen for you, I am very sorry. We take great pride in our facility and service and we hope you will come back and give us another opportunity to serve you. Your business is very important to us and we value your feedback. We strive for perfection and to wow our guests, and knowing we didn't accomplish that for you will push us to work harder. By telling us what you liked, or didn't like about your stay, helps us improve and deliver a superior experience for you and other guests in the future.

10/10 Excelente

Brandy

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 18 jun. 2023
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Lexington area.

10/10 Excelente

Ruth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Checkin very efficient. Breakfast above average. Wifi very poor, beds hard and room dated but functional. Be advised that they only offer room service once every 4 days and it has to be arranged in advance! Would stay for the food if they improve wifi. There was a pool but even though it was the middle of June, it was only half filled.
Se hospedó 1 noche en junio de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 14 jun. 2023
Thank you for taking the time to review our hotel! We appreciate getting the chance to have you as our guest and are glad that you found our location convenient. Should you find yourself in the area again we would love to be your number one choice in hospitality!

8/10 Bueno

Griffin

Se hospedó 3 noches en junio de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 9 jul. 2023
I would like to take this opportunity to sincerely thank you for allowing us to serve you during your recent stay with us. Your business is truly appreciated and we're honored when a guest takes the time to complete and return one of the surveys. The scores we receive mean a great deal to us.I am glad to know you enjoyed your stay with us, but am truly sorry if we missed the mark on any part of your experience at the Homewood. Our team members take their roles in the hospitality industry very seriously and try each and every day to show our guests our passion and dedication to ensuring they enjoy their stay. We strive for perfection and to wow our guests, and knowing we didn't accomplish that for you will push us to work harder. If you would like to provide any additional feedback on how we can WOW you next time, please let us know. Our commitment to you as a loyal guest continues to be our top priority. Thank you again for your review and we look forward to seeing you on your next trip to Lexington!

10/10 Excelente

Eric

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
It was great! 😊
Se hospedó 1 noche en mayo de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 2 jun. 2023
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Lexington area.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 30 may. 2023
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excelente

Michel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 26 may. 2023
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 11 may. 2023
Greetings from the Homewood Suites Lexington Fayette Mall!I would like to take this opportunity to sincerely thank you for allowing us to serve you during your recent stay with us. Your business is truly appreciated and we're honored when a guest takes the time to complete and return one of the surveys. The scores we receive mean a great deal to us.It's so wonderful to know you enjoyed your stay with us. Our team members take their roles in the hospitality industry very seriously and try each and every day to show our guests our passion and dedication to ensuring they enjoy their stay. Our commitment to you as a loyal guest continues to be our top priority. Thank you again for your review and we look forward to seeing you on your next trip to Lexington!

10/10 Excelente

JOETTA

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

YUCHIN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en febrero de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 1 mar. 2023
Thank you for your review. We are happy to see that you enjoyed your stay here with us and provided some valuable feedback that we can use to further better the experience of future guests. We hope to see you again!

10/10 Excelente

Charita

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Every time I’m in Lexington and have family with me I always
Se hospedó 1 noche en febrero de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 27 feb. 2023
Greetings from the Homewood Suites Lexington Fayette Mall!I would like to take this opportunity to sincerely thank you for allowing us to serve you during your recent stay with us. Your business is truly appreciated and we're honored when a guest takes the time to complete and return one of the surveys. The scores we receive mean a great deal to us.It's so wonderful to know you enjoyed your stay with us. Our team members take their roles in the hospitality industry very seriously and try each and every day to show our guests our passion and dedication to ensuring they enjoy their stay. Our commitment to you as a loyal guest continues to be our top priority. Thank you again for your review and we look forward to seeing you on your next trip to Lexington!

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet, comfortable suite. Near many restaurants.
Se hospedó 1 noche en enero de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 31 ene. 2023
Greetings from the Homewood Suites Lexington Fayette Mall!I would like to take this opportunity to sincerely thank you for allowing us to serve you during your recent stay with us. Your business is truly appreciated and we're honored when a guest takes the time to complete and return one of the surveys. The scores we receive mean a great deal to us.It's so wonderful to know you enjoyed your stay with us. Our team members take their roles in the hospitality industry very seriously and try each and every day to show our guests our passion and dedication to ensuring they enjoy their stay. Our commitment to you as a loyal guest continues to be our top priority. Thank you again for your review and we look forward to seeing you on your next trip to Lexington!

8/10 Bueno

Linda, Louisville

Se hospedó 1 noche en enero de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 27 mar. 2023
I would like to take this opportunity to sincerely thank you for allowing us to serve you during your recent stay with us. Your business is truly appreciated and we're honored when a guest takes the time to complete and return one of the surveys. The scores we receive mean a great deal to us.I am glad to know you enjoyed your stay with us, but am truly sorry if we missed the mark on any part of your experience at the Homewood. Our team members take their roles in the hospitality industry very seriously and try each and every day to show our guests our passion and dedication to ensuring they enjoy their stay. We strive for perfection and to wow our guests, and knowing we didn't accomplish that for you will push us to work harder. If you would like to provide any additional feedback on how we can WOW you next time, please let us know. Our commitment to you as a loyal guest continues to be our top priority. Thank you again for your review and we look forward to seeing you on your next trip to Lexington!

10/10 Excelente

Demetrious

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recommended
Great hotel. Room was clean. Front desk staff was very polite and professional.
Se hospedó 2 noches en enero de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 23 ene. 2023
Greetings from the Homewood Suites Lexington Fayette Mall!I would like to take this opportunity to sincerely thank you for allowing us to serve you during your recent stay with us. Your business is truly appreciated and we're honored when a guest takes the time to complete and return one of the surveys. The scores we receive mean a great deal to us.It's so wonderful to know you enjoyed your stay with us. Our team members take their roles in the hospitality industry very seriously and try each and every day to show our guests our passion and dedication to ensuring they enjoy their stay. Our commitment to you as a loyal guest continues to be our top priority. Thank you again for your review and we look forward to seeing you on your next trip to Lexington!

10/10 Excelente

Christopher

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
1
Se hospedó 1 noche en enero de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 23 ene. 2023
Greetings from the Homewood Suites Lexington Fayette Mall!I would like to take this opportunity to sincerely thank you for allowing us to serve you during your recent stay with us. Your business is truly appreciated and we're honored when a guest takes the time to complete and return one of the surveys. The scores we receive mean a great deal to us.It's so wonderful to know you enjoyed your stay with us. Our team members take their roles in the hospitality industry very seriously and try each and every day to show our guests our passion and dedication to ensuring they enjoy their stay. Our commitment to you as a loyal guest continues to be our top priority. Thank you again for your review and we look forward to seeing you on your next trip to Lexington!

10/10 Excelente

Sharon

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was very nice, tvery clean and well maintained. Nice layout it was an exceptional layout and we were very pleased with the room itself. I was rather disappointed with the breakfast. The sausages and the potatoes were cold and there was a very limited supply of bread and pastry and very little fruit.
Se hospedó 1 noche en enero de 2023
Respuesta de Ida Schoeneman, Operations Manager, el 9 ene. 2023
Thank you for your feedback regarding your recent stay. I thank you for this great review and am glad to read about wonderful hotel experience. Please come back and visit us soon!