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Opiniones de Holiday Inn Express & Suites Liberal, an IHG Hotel

2.5 out of 5

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 314 de 429 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 79 de 429 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 20 de 429 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 429 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 429 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.0/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Karla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2023
Respuesta de FDM, el 2 jun. 2023
Thank you for your recent stay at Holiday Inn Express. We are happy to see that you enjoyed your stay. We appreciate you taking the time to post a review, this helps us make improvements where needed. We look forward to having you back in the near future.

10/10 Excelente

Jesús

Se hospedó 1 noche en abril de 2022

8/10 Bueno

Raul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Francisco

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel
Se hospedó 1 noche en julio de 2021
Respuesta de Front desk , el 14 jul. 2021
Hello Francisco we want to thank you for your feedback and hope to have you stay with us again

10/10 Excelente

I Kuang

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en mayo de 2024
Respuesta de FDM, el 21 may. 2024
Thank you for your recent stay and for taking a moment to leave us feedback. We look forward to seeing you again.

6/10 Aceptable

Gail, Lamar

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de FDM, el 21 may. 2024
Thank you for your recent stay with us. I'm sorry to see that you were not completely satisfied with your stay. We hope that you will give us a try again in the future. We use the feedback you give to help make corrections where needed.

8/10 Bueno

Denise

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de FDM, el 14 may. 2024
Thank you for your recent stay with us, we appreciate you taking a moment to leave us feedback. We look forward to seeing you again.

10/10 Excelente

Courtney

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Everything was good, exactly what we expected!
Se hospedó 1 noche en mayo de 2024
Respuesta de FDM, el 14 may. 2024
Thank you for your stay and your feedback. We hope to see you again.

10/10 Excelente

Amy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and well kept
Se hospedó 1 noche en marzo de 2024
Respuesta de FDM, el 14 may. 2024
Thank you for your recent stay with us and for taking a moment to provide us with feedback. We look forward to seeing you again.

10/10 Excelente

colleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de FDM, el 14 may. 2024
Thank you for your recent stay with us. We appreciate the feedback and look forward to having you back.

6/10 Aceptable

James

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
The water to the toilet was turned off when we arrived. We turned it on, but water leaked on the floor. Had to turn the water on and off with each use. Was told they couldn’t refund us any of the rate since we booked with a third party.
Se hospedó 1 noche en abril de 2024
Respuesta de FDM, el 26 abr. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LIBERAL.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excelente

RHONDA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de FDM, el 10 abr. 2024
Thank you for your recent stay and for taking a moment to leave us a review. We hope to see you again soon.

10/10 Excelente

Timothy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always is the place for us to stop on the way to Arizona and on the way back to Minnesota Never a disappoint to us
Se hospedó 1 noche en abril de 2024
Respuesta de FDM, el 2 abr. 2024
Thank you for your recent stay. We are pleased to hear that you are a regular and enjoy coming back to us. We want to thank you for your loyalty and we look forward to having you back next time.

10/10 Excelente

Franz

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 2 noches en marzo de 2024
Respuesta de FDM, el 24 mar. 2024
Thank you for your recent stay. We are glad to see that you enjoyed your stay with us and we look forward to seeing you again.

8/10 Bueno

Harold

Se hospedó 1 noche en marzo de 2024
Respuesta de FDM, el 10 abr. 2024
Thank you for your recent stay. We appreciate you taking a moment to leave us a review. And we hope to be able to serve you again in the near future.

10/10 Excelente

James

Se hospedó 1 noche en marzo de 2024
Respuesta de FDM, el 24 mar. 2024
Thank you for your recent stay. We hope to see you again in the near future.

10/10 Excelente

Rochelle

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel. I an odd part of town.
Se hospedó 1 noche en marzo de 2024
Respuesta de FDM, el 16 mar. 2024
Thank you for your recent stay. We hope to have you back again sometime in the near future.

10/10 Excelente

Maria I

Se hospedó 1 noche en marzo de 2024
Respuesta de FDM, el 2 abr. 2024
Thank you for your stay. We hope to see you again.

8/10 Bueno

David

Le gustó: Condiciones de la propiedad
Good experience overall
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 12 mar. 2024
Hello David, we want to thank you for your business and hope to see you again soon.

10/10 Excelente

Jean

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Warm breakfast was excellent. Walk-in showers are awesome.
Se hospedó 1 noche en febrero de 2024
Respuesta de FDM, el 3 mar. 2024
Thank you for your recent stay. We are glad to hear you enjoyed your stay and we look forward to seeing you again.

10/10 Excelente

Georjean

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This motel was very nice! Clean staff very friendly. Great parking if you have a semi
Se hospedó 1 noche en febrero de 2024
Respuesta de FDM, el 3 mar. 2024
Thank you for recent stay. Thank you for taking a moment and providing feedback. We love to see what the guest has to say and know where we may or may not need improvement. We look forward to having you back again.

10/10 Excelente

Joel

Viaje en pareja
Nicely remodeled hotel.
Se hospedó 1 noche en febrero de 2024
Respuesta de FDM, el 3 mar. 2024
Thank you for your recent stay. We hope we can accommodate you again sometime in the near future.

10/10 Excelente

Delores

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good customer service and conveniently located.
Se hospedó 2 noches en febrero de 2024
Respuesta de FDM, el 28 feb. 2024
Thank you for your recent stay with us and for taking a moment to leave us a review. We are pleased to hear that you enjoyed your stay and we look forward to having you back.

10/10 Excelente

Krista

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de FDM, el 24 feb. 2024
Thank you for your recent stay with us. We are pleased to hear that you enjoyed your stay with us and we look forward to seeing you again.

10/10 Excelente

Ruth, Sioux Center

Clean, seemed safe, friendly. Would suggest starting breakfast at 6am.
Se hospedó 1 noche en febrero de 2024
Respuesta de FDM, el 21 feb. 2024
Thank you for your recent stay and for taking a moment to leave us feedback. We are glad to see you enjoyed your stay and we look forward to having you back again.

10/10 Excelente

Craig

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly service & very clean. Nice selection for breakfast.
Se hospedó 1 noche en febrero de 2024
Respuesta de FDM, el 19 feb. 2024
Thank you for your recent stay at Holiday Inn Express. We are pleased to hear that you enjoyed your stay. We look forward to having you back again.

10/10 Excelente

Connie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de FDM, el 19 feb. 2024
Thank you for your recent stay. We are glad to see you enjoyed your stay with us and hope to see you again soon.

8/10 Bueno

Henry

Se hospedó 1 noche en febrero de 2024
Respuesta de FDM, el 24 mar. 2024
Thank you for your recent stay with us. We see that you were satisfied with your stay with us and we hope to see you again.

6/10 Aceptable

Ken

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Pool and hot tub were closed. Disappointing.
Se hospedó 1 noche en febrero de 2024
Respuesta de FDM, el 17 feb. 2024
Thank you for your recent stay. I do apologize for the inconvenience of the pool and hot tub. We hope you give us another opportunity to serve you with hopes of all things in good working order.

8/10 Bueno

Mike

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de FDM, el 17 feb. 2024
Thank you for your recent stay. We look forward to seeing you again.

10/10 Excelente

Steven

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good experience
It was very accommodating
Se hospedó 1 noche en febrero de 2024
Respuesta de FDM, el 11 feb. 2024
Thank you for your recent stay with us. We are pleased to hear that you enjoyed your stay with us and that your experience with us was well. We look forward to seeing you again.

10/10 Excelente

Tammy

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The beds were very comfortable!
Se hospedó 1 noche en febrero de 2024
Respuesta de FDM, el 8 feb. 2024
Thank you for your recent stay. We are pleased to hear that you enjoyed your stay with us and we look forward to seeing you again.

8/10 Bueno

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Liberal IHG property
Friendly staff, clean room and commons area. Terrible mirror lighting in bathroom for applying makeup, we’ve suffered w this same mirror lighting @ numerous Holiday Inn Express locations. We love dogs, but didn’t appreciate the barking in the hall late in the evening and at 6:30 in the morning. Not the fault of the hotel, just inconsiderate guests.
Se hospedó 1 noche en febrero de 2024
Respuesta de FDM, el 8 feb. 2024
Thank you for your recent stay. I am glad to hear that you enjoyed your stay execpt for the dogs barking and maybe some better lighting. We do take all feedback and use it to make adjustments where needed. We hope we can accommodate you again sometime.

8/10 Bueno

Debra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de FDM, el 7 feb. 2024
Thank you for your recent stay. We are pleased to see that you enjoyed your stay. We hope to see you again soon.

8/10 Bueno

Julie

Viaje familiar
Everything was working and well maintained.
Se hospedó 1 noche en febrero de 2024
Respuesta de FDM, el 7 feb. 2024
Thank you for your recent stay. We look forward to seeing you again.

10/10 Excelente

Lynnell

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property, but the evening manager was fantastic —. Friendly, professional yet really fun. Nice room and breakfast area.
Se hospedó 1 noche en febrero de 2024
Respuesta de FDM, el 7 feb. 2024
Thank you for your stay. We hope to see you again sometime.

6/10 Aceptable

Donna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is likely not a property issue, but, an Expedia issue. Hotel was $77 on-line- wow! (Were driving and just needed to stop for the night, so hadn't booked in advanced.) Hotel staff could not accommodate that rate, said we should book via Expedia to get it. When we went back in to Expedia, rate was now $111 (in the span of 5 mins checking to booking.) Frustrating.
Se hospedó 1 noche en enero de 2024
Respuesta de FDM, el 1 feb. 2024
Thank you for your recent stay. Unfortunately anything having to do with 3rd party I am unable to change. We do hope we can accommodate you again sometime in the near future.

4/10 Malo

Wesley

Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They charged me more than I was quoted, after they assured me that they would credit me for the overcharge.
Se hospedó 1 noche en enero de 2024
Respuesta de FDM, el 7 feb. 2024
Thank you for your recent stay. I do apologize for the inconvenience you experienced and we will be looking into this. Again, I do apologize and hope you will give us another try.

10/10 Excelente

Tannis

Se hospedó 1 noche en enero de 2024
Respuesta de FDM, el 7 feb. 2024
Thank you for your recent stay. We are glad to see you enjoyed your stay and we hope we can accommodate you again sometime in the near future.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Good Stay
We were with a group. For the most part this was an awesome stay, no problems for my husband or myself. The group we were with shared a room, and reserved a room that they were told had a hide-away bed. When they got there, they discovered it didn't, and the hotel didnt have a roll-away bed for them to use (this hotel was not fully booked). There was no reason they shouldnt have had a roll-away. Either way it was figured out, but still guest service was less than expected. The hotel was nice and comfortable otherwise.
Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 30 ene. 2024
Hello Anonymous We want to apologize for the inconvenience caused to you during your stay unfortunately we do not have roll away beds since its does not go with the new standard. Next time we could book you in a double suite that has a pull out couch i hope we can be able to serve you again in the future

10/10 Excelente

Connie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice and helpful staff
Se hospedó 1 noche en enero de 2024
Respuesta de FDM, el 28 ene. 2024
Thank you for your recent stay with us. We are glad to hear that you enjoyed your stay with us and we look forward to having you back again.

10/10 Excelente

Wendy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and great breakfast
Se hospedó 1 noche en enero de 2024
Respuesta de FDM, el 28 ene. 2024
Thank you for your recent stay. We are pleased to hear that you enjoyed your stay. We hope we can accommodate you again sometime in the near future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Absolutely love this hotel.
Se hospedó 1 noche en enero de 2024
Respuesta de FDM, el 28 ene. 2024
Thank you for your recent stay and for taking a moment to leave us a review. We are glad to see that your expectations of us were met, and hope we can accommodate you again sometime in the near future.

4/10 Malo

Juan, Wrightstown

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
I do not know if the employee was new ? Because give me poor service
Se hospedó 3 noches en enero de 2024
Respuesta de FDM, el 23 ene. 2024
Thank you for your recent stay. I do apologize for the inconvenience of the price of the room,, unfortunately we have had an increase in our prices not just for you but for everyone in general. Also depending on the day of the week that you stay our price may vary. Im sorry for the inconvenience and do hope that you stay with us again.

10/10 Excelente

Nikki

Se hospedó 1 noche en enero de 2024
Respuesta de FDM, el 11 feb. 2024
Thank you for your stay. We are glad to see you enjoyed your stay. We hope to have you back again sometime in the near future.

10/10 Excelente

Larry

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de FDM, el 20 ene. 2024
Thank you for your recent stay at our hotel. We are pleased to see that you enjoyed your stay with us. We look forward to accommodating you again sometime in the near future.

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de FDM, el 20 ene. 2024
Thanks for your recent stay and for taking a minute out of your day to post feedback. This is how we see where we need to make improvements. We hope that you choose us again sometime in the near future.

8/10 Bueno

Malcolm

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay! Wished the suit had separate bedrooms but size was worth it.
Se hospedó 1 noche en enero de 2024
Respuesta de FDM, el 19 ene. 2024
Thank you for your recent stay at our hotel. We are pleased to see that you enjoyed your stay with us. We hope that we can accommodate you again sometime in the near future.

10/10 Excelente

Cheri

Se hospedó 1 noche en enero de 2024
Respuesta de FDM, el 7 feb. 2024
Thank you for your stay. We look forward to seeing you again.

10/10 Excelente

Doreen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dog friendly
Highly recommend this hotel. The staff was super friendly very dog friendly hotel the room was clean and the breakfast was great . Was there for one night during a trip down south
Se hospedó 1 noche en enero de 2024
Respuesta de FDM, el 11 ene. 2024
Thank you for your recent stay with us. We are pleased to hear that you enjoyed your stay with us. We hope we can accommodate you again sometime in the near future.