Estimado Jorge,Ante todo, queremos agradecerle tan amable testimonio, así como la confianza depositada en Figueira by The Beautique Hotels.Nos encanta saber que la atención brindada por parte de nuestro personal ha respondido enteramente a sus expectativas, así como que los amenities, el diseño y el equipamiento de nuestras instalaciones hayan sido puntos tan favorables. Para nosotros, ha sido un placer recibirle y contribuir, en la medida de nuestras posibilidades, a su bienestar.Confiamos en que, en no mucho tiempo, repita experiencia con nosotros si regresa a nuestra ciudad. Un cordial saludo,Alfredo TavaresThe Beautique HotelsT: 351 967 033 094alfredo.tavares@thebeautiquehotels.com

Estimado huésped,Ante todo, le agradecemos que nos transmita sus impresiones.Queremos transmitirle nuestro pesar al conocer su testimonio y comunicarle que comprendemos el alcance de la incidencia. Ante una situación tan excepcional como la que relata, nuestro personal trató de identificar el origen del problema y, como comenta, compensarle por las molestias ocasionadas. Lamentamos que hayan tenido que pasar por este trance debido a un error cometido por parte de nuestro personal de limpieza y que, con toda seguridad, nunca antes se había producido en nuestras instalaciones. Queremos dejar constancia de nuestra consternación y garantizarle que ya se ha puesto en conocimiento del departamento competente.Sentimos, por otro lado, si la respuesta de nuestro servicio no fue plenamente satisfactoria y tomamos nota de su aportación para revisar este aspecto y garantizar a nuestros futuros huespedes que somos un hotel seguro. Gracias por su comprensión.Confiamos en que nos conceda una segunda oportunidad para poder ofrecerle una experiencia del todo positiva. Cordiales saludos,Alfredo TavaresThe Beautique HotelsT: 351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Guest, Thank you very much for your score. Best regards

Estimada Amalia, Gracias por su comentario. Hasta una proxima

Estimada Amalia, Gracias por su comentario, aunque no quiera volver. Un saludo,

Buenas tardes, Muchas gracias por su comentario fenomenal! Un saludo, Filipa Matos

Gracias por su comentario. Nos alegra saber que le gustó el hotel y nuestro servicio. Esperamos darle la bienvenida a permanecer con nosotros en un futuro próximo de nuevo a Figueira by The Beautique Hotels! Un saludo, Filipa Matos Assistente de Direção

Estimado huésped, Gracias por tener el tiempo para publicar su experiencia. El servicio al cliente es una de nuestras más altas prioridades. Esperamos darle la bienvenida una vez más! Saludos, Filipa Matos Assistant Director

Prezado Sr. Enrique, Gracias por tener el tiempo para publicar su experiencia. El servicio al cliente es una de nuestras más altas prioridades. Esperamos darle la bienvenida una vez más. Atentamente, Filipa Matos Assistant Director

Dear Guest,We appreciate your candid feedback.It is gratifying to hear that our central location met your approval.We regret to hear about your concerns regarding the room's interior and the shower drain issue. Our building's historic nature occasionally presents unique challenges, but we strive to maintain its charm while providing comfortable accommodations. We also apologize if the soundproofing did not meet your expectations. Our rooms are generally well-received for their tranquility, especially on the higher floors away from the lift.Our staff takes great pride in offering enthusiastic service, and we are delighted that you experienced this firsthand during your stay.We look forward to welcoming you back on a future occasion. Best regards,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Amado,We are delighted to hear about your exceptional stay with us.Your commendation of our prime location in the vibrant heart of Lisbon truly reflects the convenience we strive to provide our guests. We take immense pride in the cleanliness of our rooms and are thrilled to know that this was evident during your stay.The positive remarks on our hotel's condition and the quality of service are greatly appreciated, as our staff is dedicated to ensuring a memorable experience for each guest.Knowing that you enjoyed the thoughtful amenities in your room fills us with joy, as we aim to create a comfortable and refined environment, inspired by the natural elegance of the fig tree, for which our hotel is named. It is gratifying to learn that these efforts contributed to the satisfaction of your visit.We eagerly await the pleasure of welcoming you back to Figueira by The Beautique Hotels.Warm regards,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Fernand,Thank you for taking the time to review your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again in the future.Best wishes,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Gentile Aldo,La ringraziamo per aver recensito il nostro albergo.Siamo lieti che abbia apprezzato la posizione centrale dell'hotel, ideale per esplorare la città e facilmente accessibile grazie alla vicinanza con i mezzi di trasporto pubblici, aspetti che contribuiscono a rendere la permanenza comoda e pratica.Con la speranza di riaverla nuovamente come nostro ospite presso il Figueira by The Beautique Hotels, le porgiamo i nostri più cordiali saluti.Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Grace,Thank you for your kind feedback on your stay.We're delighted to hear that our central location was convenient for your exploration of the city and that you found our breakfast buffet to your liking. Furthermore, our staff will be thrilled to know their efforts to provide excellent service were appreciated. However, we regret to hear about the issue you experienced with the shower. Our maintenance team is dedicated to ensuring all facilities meet our high standards and they will address your concerns to ensure a pleasant stay for all our guests. We also understand that noise can be disruptive, and we take great care in offering quiet accommodations. Our higher floors and rooms facing the quieter street are usually recommended for a more peaceful stay; please don’t hesitate to notify us of your preference ahead of any future stays.We hope to welcome you back.Best wishes,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Kære Michael,Tak fordi du tog dig tid til at anmelde dit ophold hos os.Det glæder os at høre, at vores centrale placering bidrog positivt til din oplevelse, og at du fandt det nemt at nå frem fra lufthavnen via metroen, der ligger tæt på. Vi sætter også stor pris på dine rosende ord om vores morgenmadsbuffet og er stolte over at kunne tilbyde en varieret start på dagen til en rimelig pris. Din tilfredshed med værelsets renlighed, hotellets tilstand, servicen og komforten er vigtig for os, og det er fantastisk at høre, at vi levede op til dine forventninger på alle disse punkter.Vi ser frem til at byde dig velkommen tilbage i fremtiden.Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Michael,Thank you for sharing your experience with us.We're thrilled to hear you appreciated the modern touches and cleanliness of our establishment, as well as the excellence of our restaurant and bar - our team strives to ensure every guest has a memorable dining experience. It's also wonderful to know that the central location of our hotel contributed positively to your stay. We're glad to have been a part of your special occasion and that our personalised note added to the experience. Regarding the lighting in the bathroom, our unique design concept does incorporate a darker ambience which aligns with the overall aesthetic of the hotel. We understand preferences vary and always look to balance design with comfort. Although our historic building does not have a fan in the washroom, we aim to maintain a comfortable environment throughout our facilities.We hope we have the opportunity of seeing you again in the future.Kind regards,