Habitación ejecutiva | Ropa de cama de alta calidad y camas con efecto memoria

Opiniones de LeL Madalena GuestHouse

3 out of 5
LeL Madalena GuestHouse
Rua da Madalena 128, 1st floor, Lisbon

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 22 de 60 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 20 de 60 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 9 de 60 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 6 de 60 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 60 opiniones" "

8.0/10

Limpieza

8.0/10

Servicio y personal

7.6/10

Servicios

7.6/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

JAVIER ISAIAS

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pésimo servicio
Jamás me mandaron la contraseña para ingresar, por lo tanto no pude entrar. Sigo esperando reembolso
Se hospedó 3 noches en febrero de 2023

10/10 Excelente

Alejandro

Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Ewa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Team Lel Madalena Guest House, el 4 may. 2024
Dear Ewa Clair On behalf of our entire team at Memoria Lisboa FLH Hotels Lisbon, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate the needs of our guests. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at one of our FLH Hotels in a near future. Best regards,Team Lel Madalena Guest House FLH

8/10 Bueno

Rance

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were nice and the kitchen and water dispenser were very handy. It was very loud though with the people on the streets outside being able to hear clearly when sleeping, and everytime the water was used in any rooms the pipes made a very loud grinding sound which was very frustrating when trying to sleep. Good location though, close to many things.
Se hospedó 4 noches en abril de 2024
Respuesta de Team Lel Madalena Guest House, el 29 abr. 2024
Dear We appreciate your valuable feedback and apologize for any inconvenience you faced. Your comments have been noted, and were actively working on improving our service. We value your input and hope to have the chance to provide an even better experience in the future.Kind Regards,Team Lel Madalena

6/10 Aceptable

Yuk Yee Karen

Le gustó: Servicio y personal
Se hospedó 4 noches en abril de 2024
Respuesta de Madalena Guest House Team, el 16 abr. 2024
Dear Yuk Yee Karen,Thank you for your feedback! We appreciate that you stayed with us and we hope to welcome you back soon for another experience. With our best regards,Madalena Guest House Team

10/10 Excelente

Orlando

No le gustó: Limpieza
Se hospedó 4 noches en marzo de 2024
Respuesta de Team Lel Madalena FLH, el 4 abr. 2024
Dear Orlando,Thank you for taking the time to leave your comment. We are glad you enjoyed staying with us and we hope to see you again in a near future. Best regards,

10/10 Excelente

Raniel

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, great price, lots of added security to get in, and clean rooms. I like the shared kitchen, especially the water dispenser from the fridge. I got the single bedroom, and it is spacious if sharing with another person. There is a TV equipped with local channels and streaming service you have to input. The area is on the hilly side, but not too difficult to access. A few things that I didn’t like were how thin the walls are in the room. Imagine trying to get sleep but you can hear the next room talking almost clearly with every shuffle and movement. Also the shower was hard to figure out, but took several trial and errors. Overall it was a great experience, and would definitely lodge here again.
Se hospedó 3 noches en marzo de 2024
Respuesta de Team Lel Madalena FLH, el 4 abr. 2024
Dear Raniel,Thank you for leaving a comment about your experience at our hotel. We are very happy to know that you enjoyed your stay and our service. We will take your comment into account and we will resolve the situation as soon as possible. We hope to see you soon. Best regards

6/10 Aceptable

Paul

Se hospedó 3 noches en marzo de 2024
Respuesta de Team Lel Madalena FLH, el 4 abr. 2024
Dear Paul,Thank you for taking the time to leave your comment. We are glad you enjoyed staying with us and we hope to see you again in a near future. Best regards, Team Lel Madalena Guest House

4/10 Malo

Thomas Kristine

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
This property is not as it appears. While the units are nicely decorated, the location is convenient, and the staff is friendly (but located elsewhere), the positives end there. Cons: - The check-in experience was poor. I didn't receive any email with instructions and had to wait outside until someone let me in, only to find that I had to check-in at the hotel across the street. However, despite the frustrating process, the staff was excellent. - The building is run-down and almost seemed abandoned. Upon entering, there was discarded furniture and a completely dark foyer. Could not find lights anywhere. - The walls are paper-thin. I could hear the guests in the next room snoring. Pros: - Nicely decorated, but this is less appealing when you're uneasy about entering the building and can't sleep because you can hear your neighbor snoring. - Convenient location. - Clean.
Respuesta de Team Lel Madalena FLH, el 4 abr. 2024
Dear Thomas,We appreciate the time you took to give us your feedback. We are very sorry to hear that your stay was not at the level that distinguishes the FLH Hotels. We hope that, in the future, you will give us another opportunity to host you and change your impression of Lel Madalena Guest HouseBest regards,

4/10 Malo

Nicolas Yannic

Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Very noisy due to the busy street and the bars right below the rooms.
Se hospedó 2 noches en febrero de 2024
Respuesta de Team Lel Madalena FLH, el 25 feb. 2024
Dear Nicolas,We appreciated the time you took to give us your honest opinion on your stay and the comments regarding your accommodation. We sincerely apologize for any inconvenience caused during your stay.Thank you once again for staying with usKinldy,

10/10 Excelente

juan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The service. Very kine.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Nadia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, very close to everything. Great stay.
Se hospedó 5 noches en octubre de 2023
Respuesta de Team Lel Madalena FLH, el 8 nov. 2023
Dear Nadia,Thank you for your kind words. We're delighted you enjoyed your stay with us. It was a pleasure to have you with us. We look forward to welcome you again in a near future at one of our FLH Hotels.Best Regards,Team Lel Madalena FLH

6/10 Aceptable

Elizabeth

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The room had a terrible sewer problem, with rancid smell coming up from the shower drain and toilet stool and creating an odor that was sickening. We arrived late at night so we could not leave and find somewhere else; we were there for just over 7 hours. We could not check out fast enough the next morning!
Se hospedó 1 noche en octubre de 2023
Respuesta de Team Memória Lisboa FLH, el 4 nov. 2023
Dear Elizabeth,We appreciated the time you took to give us your honest opinion on your stay and the comments regarding your accommodation. We sincerely apologize for any inconvenience caused during your stay.We have taken note of the issues raised. We are working with the relevant teams to solve the matter and improve the conditions offered.Thank you once again for staying with us, and we hope that, in the future, you will give us another opportunity to host you and change your impression of Hotel Memória Lisboa. Best regards,Team Memória Lisboa FLH

10/10 Excelente

Logan

Great property! Close to many different places. The room was nice. The only issue was we couldn’t get the bedroom door to lock. Other than that we had a great experience.
Se hospedó 2 noches en octubre de 2023
Respuesta de Zego, el 4 nov. 2023
Dear Logan,Thank you for your positive feedback, we are glad you enjoyed your stay with us! We are looking forward to your next visit! Kind regards,Memória Lisboa FLH Team

10/10 Excelente

Sandra

Se hospedó 3 noches en octubre de 2023
Respuesta de Zego, el 4 nov. 2023
Dear Sandra,Thank you for your positive feedback, we are glad you enjoyed your stay with us! We are looking forward to your next visit! Kind regards,Memória Lisboa FLH Team

6/10 Aceptable

Yin Mei May

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Zego, el 4 nov. 2023
Dear Yin Mei May, Thank you for your feedback, we are glad you enjoyed your stay with us! We are looking forward to your next visit! Kind regards,Memória Lisboa FLH Team

10/10 Excelente

Laurie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
From the first greeting to our check out we had an absolutely wonderful stay. The staff at the MEMORIA hotel were so very kind and helpful and allowed us to store our luggage without me even having to ask. The guesthouse itself is bright and very clean and tastefully decorated! I would highly recommend anyone to stay here and I hope to come back soon!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Team Memória Lisboa FLH, el 3 oct. 2023
Dear Laurie,Thank you for your kind words. We're delighted you enjoyed your stay with us. It was a pleasure to have you with us. We look forward to welcome you again in a near future at one of our FLH Hotels.Best Regards,Team Memória Lisboa FLH

8/10 Bueno

Marialuisa

Viaje en pareja
Le gustó: Servicio y personal y servicios
Ottima posizione,personale gentilissimo, pulizia sufficiente, in camera c'erano tutti i servizi essenziali, si può migliorare la gestione degli spazi comuni perché non c'erano regole e tutti ad esempio lasciavano tutto ovunque nel frigorifero. Per due giorni di pernottamento comunque assolutamente approvato e consigliato.
Se hospedó 2 noches en agosto de 2023
Respuesta de Team Memória Lisboa FLH, el 3 oct. 2023
Dear Marialuisa, On behalf of our entire team at Memoria Lisboa FLH Hotels Lisbon, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate the needs of our guests. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at one of our FLH Hotels in a near future. Best regards,Team Memória Lisboa FLH

4/10 Malo

Estelle

Se hospedó 7 noches en julio de 2023

10/10 Excelente

Marwan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is a nice guesthouse , we enjoyed our stay!
Se hospedó 4 noches en julio de 2023

8/10 Bueno

Jaime

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great located
It was a little bit expensive considering that the building was old and rundown. A major negative point was the noise caused by the many vehicles driving by. Other than that, the location of the hotel was really convenient, it was clean and the front desk guys were kind and helpful with recommendations.
Se hospedó 2 noches en julio de 2023
Respuesta de Zego, el 14 jul. 2023
Dear Jaime, Thank you for your words. We're delighted you enjoyed your stay with us. It was a pleasure to have you with us. We look forward to welcome you again in a near future at one of our FLH Hotels.Best Regards,Team Memória Lisboa FLH

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fint hotell nert sentrum. Lett å sjekke inn, rent og god størrelse på rommet:) Koden til døren sluttet å funke en dag, men fikk rettet opp i dette på ennrask og enkel måte.
Se hospedó 4 noches en mayo de 2023
Respuesta de Zego, el 14 jul. 2023
Dear,Thank you for your kind words. We're delighted you enjoyed your stay with us. It was a pleasure to have you with us. We look forward to welcome you again in a near future at one of our FLH Hotels.Best Regards,Team Memória Lisboa FLH

6/10 Aceptable

Madison

Viaje en grupo
No le gustó: Servicios
Centrally situated, as everyone else has already stated! Nicely decorated as well. However, 1.) the moldy, mildewy, pungent smell drifting from the bathroom was inescapable. This is an extremely disappointing and unexpected feature of our guesthouse room that really soured our experience. 2.) The other comments are not kidding around when they say the walls are thin. You can hear absolutely every conversation and noise in the neighboring room, which can make sleep difficult. Bring earplugs. 3.) Even this was seemingly stated nowhere on the Guesthouse website, remember to check in at the Memoria hotel up the hill from the guesthouse. In addition, their directions to reach the guesthouse were very vague and sent us on a wild goose chase up and down the hill looking for the door to the guesthouse. You need three codes to get to your room. Heads up, the number on the (green) entrance door to the guesthouse is 128.
Se hospedó 2 noches en abril de 2023

8/10 Bueno

Kaisa-Maaria

Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Pidin majoituspaikan huoneesta, kylpyhuoneesta ja hyvästä sängystä. Majapaikka oli sijainniltaan loistavassa paikassa, lähellä keskeisiä nähtävyyksiä. Harmillisesti keittiössä oli vesivahinko, mutta kiitollinen olen niin hienosta aamupalasta hotellilla. Ulkooven koodi ei myöskään välillä toiminut ja ovea piti pitää auki, mikä vähän aiheutti turvattomuutta. Kaikki meni kuitenkin näistä puolista huolimatta mukavasti ja olin iloinen matkasta.
Se hospedó 7 noches en marzo de 2023
Respuesta de Lel Guest House Madalena , el 22 abr. 2023
Dear Kaisa-Maaria,Thank you for your positive feedback, we are glad you enjoyed your stay with us!We are looking forward to your next visit!Kind regards,Lel Madalena Guest house Team

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overall value for money, especially for tourists
I had a good stay at Lel Madalena---my room had an internal courtyard view that was nothing to speak of, but the bed and armchair were comfortable (although the rickety clothing rack in lieu of a wardrobe would not be that helpful---there are wall hooks though); the kitchen had an espresso machine and a water dispensing fridge (but no hot water kettle); and the shower pressure was good and everything clean. The only major minus was the spotty wifi, because I was on a working holiday. If I were just on holiday, I would not have minded as much. The GuestHouse is in a very convenient location---definitely get a bifana from up the street! The receptionists at the Memoria were helpful and the complimentary water and port were nice, but they originally gave me an access code that did not work, which was frustrating.
Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Maya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thin walls, but nice room
Lovely stay but walls are thin so you can hear everything
Se hospedó 4 noches en enero de 2023

6/10 Aceptable

Gerard

Se hospedó 1 noche en enero de 2023

8/10 Bueno

Heidi

Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Carol

Viaje en pareja
This is the first time we have stayed in a GuestHouse. It is an unusual set up for getting keys to access the unit, which happened to be a few doors down the street. The hotel Memoria staff that kept the keys were very helpful in getting us settled. We are are thankful for that. With key pad access code and a key we felt secure. Our unit was in a renovated older building with 2 flights of stairs up. Though fairly small it had high ceilings and a large bright French door that opened on to a small wrought iron balcony that overlooked the street below. The bathroom was on the tiny side but it even had a shower. The bed and pillows were comfortable. The room was clean and well kept. The kitchen that was for all the suites was next door. It also had a key pad access. It was fairly well equipped with two ovens and full sized fridge. No stove top though. Groceries are found close by. The location was perfect for seeing the area by foot. However, they are several options for transportation. We bought a transit pass which covered most modes except for the metro and it worked well for us. Enjoyed our stay.

10/10 Excelente

Sandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Parfait
Hébergement facile à trouver à partir de la station de métro Rossio. Super bien situé, propre, acceuillant.
Se hospedó 2 noches en octubre de 2022

8/10 Bueno

Lyly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is very well situated and great for a quick stay. There is also a shared kitchen and rest area, we did not used it but it looks really cute and cozy.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

susan

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Pretty room, nice comfortable bed, decent location
Se hospedó 3 noches en septiembre de 2022

6/10 Aceptable

Sam

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
bathroom had bugs
Good location, was able to check in smoothly. The downside was our washroom had a big problem. I had to kill about 6-7 bugs during the course of our stay
Se hospedó 3 noches en septiembre de 2022

4/10 Malo

Rachel

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios
This hotel/guesthouse cannot manage the number of guests it currently has. When my boyfriend and I arrived, it took us over 20 minutes just to be seen by the front desk to check-in. Then once we went to our room it has clearly not been cleaned. The room was an absolute mess with the sheets as if they had just been slept in. The kitchen we waited in was dirty with trash bags piling up and smelt bad. We complained our room was not ready, just to be told to come back later. This is unacceptable if you have checked in a guest already. My boyfriend and I ended up waiting an entire hour after begging the cleaning lady to please clean our room next. The front desk never did anything else to check in with us or make sure we were satisfied after our horrendous check-in experience. Will never stay here again. For the price, there are many better options in Lisbon.
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Dominique

Se hospedó 1 noche en septiembre de 2022

4/10 Malo

Mario Esteban

Viaje en pareja
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal y condiciones de la propiedad
I received the wrong code for the doors, impossible to open my room door. Shower door leaks and create a flood in bathroom. the first solution offered was "towels to dry the floor". when i complaint in the second day, the responsible only want to "discuss the problem to find a solution". Finally, for the 3rd night they upgrade us and give a better room. Don't accept the room No 6
Se hospedó 3 noches en agosto de 2022
Respuesta de Diogo Aguiar, el 14 sept. 2022
Good afternoon Mr. Mario Esteban, We apreciate you took your time to give us your feedback, we're sorried that you had that problem in the bathroom. We are fixing the problems that you described, we recognize during your stay those issues and that's why we upgrate you to another bedroom.We're sorried for the incovenient caused and we hope you would visit us in the future.Thank youBest RegardsLel Madalena Guest House

8/10 Bueno

Zofia

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good apartment in central location
Great location, although very noisy street. Easy to get everywhere in the city from here. Good size room, clean. Nice kitchen. Negative would be that no info was provided about check in - we had to call, and discovered we had to check in at another hotel down the street. We waited quite a while for this.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Diogo Aguiar, el 14 sept. 2022
Dear Zofia,Thank you for your feedback, it was our pleasure having you with us .We're glad you enjoyed your stay with us and we hope there's an oportunity for you to visit us in the future .Regarding the check-in informations, we sending you a message throw Expedia with the information needed for you to be ablle to check-in .Thank you for your visitBest RegardsLel Madalena Guest House

4/10 Malo

nathalie

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
A éviter
Climatisation très très bruyante : impossible de dormir Tuyauterie lavabo , et wc très bruyante Pas de réception : il faut aller dans un autre hôtel pour avoir les codes d’entrée Bien placé
Se hospedó 1 noche en julio de 2022
Respuesta de Lel GuestHouse Madalena , el 18 ago. 2022
Dear Nathalie We regret not having met your expectations, we appreciate your feedback so we know what we need to improve and make our guests' stay comfortable. We hope it will be possible to welcome you on a future visit to Lisbon. We wish you all the best.

8/10 Bueno

Lisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location is perfect! The property was simple, clean and comfortable. We only stayed for a few nights, would recommend.
Se hospedó 2 noches en julio de 2022
Respuesta de Lel GuestHouse Madalena , el 18 jul. 2022
Dear Lisa, Thank you for your feedback, we are glad you enjoyed your stay with us! We look forward to your next visit! Kind regards,

10/10 Excelente

Elizabeth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We love the place. It was centrally located and air conditioned.
Se hospedó 1 noche en julio de 2022
Respuesta de Lel GuestHouse Madalena , el 18 jul. 2022
Dear Elizabeth, Thank you for your feedback, we are glad you enjoyed your stay with us! We look forward to your next visit! Kind regards,

10/10 Excelente

Tanvi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great room at a great price
Se hospedó 1 noche en junio de 2022
Respuesta de Lel GuestHouse Madalena , el 18 jul. 2022
Dear Tanvi, Thank you for your feedback, we are glad you enjoyed your stay with us! We look forward to your next visit! Kind regards,

10/10 Excelente

Elizabeth

Viaje en pareja
Le gustó: Servicio y personal
It was a lovely place in the center of town. Everything was in walking distance and it was very clean. We also loved there was an air conditioner in the room.
Se hospedó 1 noche en junio de 2022
Respuesta de Lel GuestHouse Madalena , el 12 jul. 2022
Dear Elizabeth We are very happy that you liked our house, and we hope to welcome you on your next visit to Lisbon. We wish you all the best Kindly Lel GuestHouse Madalena

2/10 Terrible

Nalani, Brooklyn

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The shower drain was not cleaned properly and it backed up so badly that it flooded two rooms. We tried to have the property manager work with us for a refund because we could not shower, but they refused to help us.
Se hospedó 1 noche en junio de 2022
Respuesta de Lel GuestHouse, el 28 jun. 2022
Dear Nalani Thank you very much for your feedback . But in fact, help was offered when you contacted us, but you did not accept that we sent the technician immediately to solve the problem. The next day we realised that it was not our fault for the clogged drain so we did not make the refund . we wish you all the best . Best regards Lel Guest Madalena

6/10 Aceptable

yvonne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had a great 2 week vacation in Portugal. I enjoyed our stay at Madalena house but definitely some things to note. Room: We were in room #1. Request not to stay in this room #. This room is separate from the other 6 rooms in this guest house and open to the stair well. It was very noisy and you could hear every single person going up and down the steps at all hours of the night. The room was not very secure.The door had a flimsy small lock with a 1/2" gap and so much wiggle room, one firm push and the room would have been wide open, I did not feel totally secure especially when ppl kept propping the downstairs lobby area door open. The ad shows these beautiful large French doors that open onto a balcony and the street below but they do not open, they are broken, I even asked and was told not to open them. Parking: there is no onsite parking as noted in the ad. Beware the onstreet parking is very difficult, it is impossible to understand the Portuguese parking rules with risk of ticket and towing and the streets are very hilly so driving and Parking is a real challenge. We parked in the grocery store parking lot for 20euros daily. It was safe and secure but pricey. Location: Excellent, close to everything including groceries, Laundromat, downtown core. Air conditioning: excellent, worked almost too well, has a great remote to adjust yourself. Cleanliness-very clean, just a very strong perfume smell in the room that was overpowering.
Se hospedó 12 noches en junio de 2022
Respuesta de Lel Guest House Madalena , el 24 jun. 2022
Dear Yvonne We are happy that you enjoyed your stay. As for the security of your room, we have never had any problem with this, the door to the building is always closed. We are sorry that you made a lot of noise on the stairs, we understand that it disturbs your sleeping comfort. We did not know that the balcony door is not working as it should, we were not informed of this and no doubt it would have been resolved immediately and not the answer do not use it,because it makes no sense. We made it clear in the welcome message that we have no parking, the streets of Lisbon require you to pay to park and the vast majority are for residents only subject to towing, it was explained to you personally that. We suggest the nearest car park, it is not part of Lel Guest so the decision is up to the guest. I hope you can stay at another of our hotels and have a different idea in the future. All the best Kindly Lel GuestHouse Madalena

8/10 Bueno

Liisa

Se hospedó 1 noche en junio de 2022
Respuesta de Lel GuestHouse Madalena , el 28 jun. 2022
Dear Liisa Thank you very much for your review . I hope you enjoyed Lisbon All the best Kindly Lel GuestHouse Madalena

10/10 Excelente

Chelsea

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2022

8/10 Bueno

lauro jr

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muito boa, ótima Limpeza e localização. Quarto amplo e reformado com cama boa e ótimo banheiro.
Se hospedó 3 noches en mayo de 2022
Respuesta de Lel GuestHouse, el 28 jun. 2022
Dear Lauro On behalf of our whole team at Lel Guesthouse Masdalena we would like to thank you for giving us your positive feedback. Your opinion is very important for us to further improve our service and respond to our guests' needs. It was a pleasure to have you as our guest and we hope to welcome you back . Best regards Lel GuestHouse Madalena

10/10 Excelente

Dylan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay, good location
Se hospedó 1 noche en abril de 2022
Respuesta de Lel Guest House Madalena , el 28 jun. 2022
Dear Dylan On behalf of our whole team at Lel Guesthouse Masdalena we would like to thank you for giving us your positive feedback. Your opinion is very important for us to further improve our service and respond to our guests' needs. It was a pleasure to have you as our guest and we hope to welcome you back . Kindly Lel GuestHouse Madalena

8/10 Bueno

Marianne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sauberkeit top, schönes Altbauzimmer, sehr zentral gelegen
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Maud

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Si l'environnement peut laisser craindre le pire, il s'agit en fait d'un logement spacieux et agréable à deux pas du centre ville. Très facile d'accès grace à l'ascenceur en face. La chambre et la cuisine sont bien équipées et propres. L'arrivée est possible à toute heure. Mention supplémentaire pour la gentillesse des gens de l'hôtel Memoria qui nous accueillent.
Se hospedó 2 noches en abril de 2022