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Opiniones de 30 James Street

4 out of 5
30 James Street
30 James Street, Liverpool, England

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 401 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 245 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 151 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 102 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 102 de 1001 opiniones" "

7.4/10

Limpieza

8.4/10

Servicio y personal

7.2/10

Servicios

7.0/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Caroline

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente servicio y muy cómoda la habitación, entran 7 personas, lo único malo fue que el baño no estaba funcionado bien y se tapaba.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

FRANCISCO

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy padre el Hotel!!
Se hospedó 1 noche en octubre de 2022

2/10 Terrible

Cliente verificado

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Habitacion malisima en un sotano y encima una boda encima, sin poder dormir hasta las tantas
Se hospedó 2 noches en agosto de 2019

8/10 Bueno

nick

Le gustó: Limpieza
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

Henry

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Emma

Viaje familiar con niños
Le gustó: Servicios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Do not waste your money staying here! There are so many lovely hotels round about that are just as central. We have stayed here before 5 years ago hence booked again. This hotel has went way down hill since then! No pram access so had to bump a twin pram up 15-20 steps. No offer of help from reception - he was actually lying back with his feet up when we went in to ask if other access for us. Was so arrogant and unhelpful. We were staying for 3 nights to be told breakfast was cancelled on our last morning as not enough people staying in the hotel - I explained we had two toddlers and the reason we had booked breakfast was for the easiness with them - wasn’t interested not even an apology. He should not be working in customer service! Clean towels dropped off daily - no dirty ones collected so by the end of the stay we had 16 dirty towels lying in our bedroom. Rooms weren’t cleaned. Bins not emptied daily. The rooftop bar was closed two out of 3 nights we were there. Just overall so so disappointing.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Shawn

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Christine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location however spending the night in the Presidential Suite i would have expected everything to be perfect No air conditioning as the unit on arrival showed an error message This was obviously not checked thoroughly by house keeping The chap on reception reported it twice starting at 5pm and then later On checking out this was still not fixed and no given apology I expect a follow-up on this from the hotel together with some form of redress as not satisfactory for the room category
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Lucy

Se hospedó 1 noche en abril de 2024

2/10 Terrible

christian

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
These place needs an urgent renovation and needs to be cleaned properly. It may have been nice may years ago but needs more maintenance and care
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Edward

Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Veronica

Se hospedó 2 noches en abril de 2024

10/10 Excelente

JOANNA

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful building.great loction,fantatic view from roof top bar
Se hospedó 1 noche en abril de 2024

4/10 Malo

Gary

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Old hotel near the train station, 3 mins walk to Liverpool One shopping arcade. However, there is no TV remote control in the room. Also the AC is not working. No phone connected to the front desk.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Roar

Viaje familiar
Trivelig hotell med hyggelig betjening. Veldig sentralt plassert i Liverpool
Se hospedó 3 noches en marzo de 2024

4/10 Malo

Paul

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Janet

Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

John

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
The room was a great size for a family. But not very clean, lots of dust, the bath jets were full of limescale that was present when running the bath. The bath tap was loose also
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Harry

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay!
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Heather

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Theme was good. Staff were helpful but hallway decor was a bit tired and grubby. Bedding was clean but some parts of bathroom were broken and some areas could do with a deep clean like corners and air vents.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Julie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was perfectly situated for our girls night out. Fully equipped kitchen and comfy beds
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Tatsuki

特にきれいなわけではないが、ライムストリートからも歩ける立地でアルバートドックにも近く最高の立地でした。 蛇口が少し壊れてたり、シャワールームのトビラが壊れてました
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Ilir

No le gustó: Servicios
N/a
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Janet

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The reception staff were excellent, rooms very dated and only had one heater so we were freezing
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Matt

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Rebecca

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Paul

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic experience at this beautiful Hotel. Stayed in a quarter room which had everything we needed and more. The jacuzzi bath was soo good. Will definitely be returning in the future. Very impressed.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Katie

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Had to love rooms three times heating wasn’t working staff really helpful but awful hotel also third room jacuzzi bath wasn’t working really disappointed
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Abigail

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Hayato

Le gustó: Limpieza
暖房の付け方が分からなかった
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Jacqueline

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The room had a very musty smell and dusty was also very cold.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Louise

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
It was awful so not recommend
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Joanna, Wrexham

Le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Steven

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Debra

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice defo stay again
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Aimee

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect location and beautiful rooms
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Fred

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Denise

Viaje en grupo
Le gustó: Servicio y personal y servicios
Location was excellent for all amenities. Room was very dark for getting dressed for the evening and needed bit of TLC
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Kenneth

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Having unexpectedly needed to use a mobility scooter for our stay the member of staff on reception when we arrived was extremely helpful. He was polite, courteous and kind, sorry didn’t get his name but he had a northern Irish accent. He changed our room to give us more space without being asked and assisted us in getting the scooter in the disabled entrance and found us a safe place to leave it overnight. He was also kind enough to order us a taxi to the theatre in the evening.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Eloise

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely service when checking in. Room was clean!
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Emma

Viaje en grupo
Le gustó: Servicio y personal y servicios
Great value room for 4 people.breakfast average
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Jaime

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Charnae

No le gustó: Limpieza y condiciones de la propiedad
Run down, dirty, cold, no plugs or proper taps, would not stop again.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Stewart

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely break in City Centre Liverpool
Read all the terrible reviews about this hotel but have to say I wouldn't agree with any of them. Had a very large room with two king sized beds and a large bathroom. Had a big jacuzzi bath, which was great. Room clean as was rest of hotel. Had full English breakfast in the morning, was also cereals, pastries, tea, juice and coffee. Would return and stay at this hotel again.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Aaron

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Lewis

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Room was gorgeous and staff were extremely helpful. The hot tub bath didn't have a plug and we had to wait over an hour for a spare one to be found. In the evening the electricity tripped after using a hair dryer, all the plug sockets were off for an hour. Again, the staff were extremely helpful and managed to fid the problem.
Se hospedó 2 noches en enero de 2024

4/10 Malo

Ellen

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Unfortunately when we got there we were told there was no heating and an engineer wouldn’t be able to fix it till Monday a small electric heater was provided but wasn’t sufficient.. we were told that they were ringing but we weren’t informed if we had of been we would e cancelled as my partner is not in the best of health , he found it too cold to enjoy our stay
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
30 James Street Liverpool.
Mix up when checking in. They said we had only booked for 2 adults when we had booked for 4. Tried charging us extra. Showed booking reference which had 4 adults clearly stated and after a little time it was accepted. Bar and breakfast staff were very welcoming. Room was fine but some areas of the hotel needed a little updating.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Kevin

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
On arrival was told my room was already vacant 😒 so had to wait over 30mins for a managee to deal with request , then was told heating was broken and there would be a heater in room when we finaly got a room it was cold and no heating provided
Se hospedó 1 noche en enero de 2024