Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 447 de 1002 opiniones" "
10 - Excelente
447
Puntuación de 8, es decir, Bueno. Basada en 305 de 1002 opiniones" "
8 - Bueno
305
Puntuación de 6, es decir, Aceptable. Basada en 135 de 1002 opiniones" "
6 - Aceptable
135
Puntuación de 4, es decir, Malo. Basada en 69 de 1002 opiniones" "
4 - Malo
69
Puntuación de 2, es decir, Terrible. Basada en 46 de 1002 opiniones" "
2 - Terrible
46
8.6/10
Limpieza
8.8/10
Servicio y personal
7.8/10
Servicios
7.8/10
Condiciones de la propiedad
7.8/10
Cuidado del medio ambiente
Opiniones
4/10 Malo
Bernardo
Viaje familiar
6 sept. 2023
Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Estancia en London
Estaban arreglando las calles y el ruido no dejaba descansar. Adicionalmente el servicio de internet era terrible y no podía trabajar. La gente muy amable en general y servicial. El hotel está bien ubicado pero toda la zona está en arreglos, lo que hace difícil llegar.
Bernardo
Se hospedó 4 noches en agosto de 2023
Respuesta de GT, el 7 sept. 2023
Thank you for taking the time to give us your feedback regarding your most recent stay at our Hotel. We appreciate you recognizing the efforts of our staff who work hard to create an enjoyable experience.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to make this a memorable stay each time. We hope to see you again soon on your next visit to London!
8/10 Bueno
Oscar Esteban Ayón
Viaje de negocios
4 oct. 2021
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
Personal muy amable, el desayuno muy bueno, pero en general es un hotel con instalaciones muy viejas. Para una o dos noches está excelente, pero no me quedaría más que eso.
Oscar Esteban Ayón
Se hospedó 1 noche en octubre de 2021
Respuesta de Geoff, el 7 oct. 2021
Gracias por tomarse el tiempo para completar una reseña de nuestro hotel. Los miembros de nuestro equipo se esfuerzan por brindar a cada huésped una experiencia afectuosa, y compartiré sus comentarios con los miembros del equipo adecuados. Me gustaría aprovechar esta oportunidad para agradecerle por quedarse con nosotros y esperamos ser su hotel de elección en el futuro en Londres.
10/10 Excelente
Munir
20 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Munir
Se hospedó 2 noches en mayo de 2024
Respuesta de Crizel, el 22 may. 2024
Dear Munir,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!Best Regards,Doubletree by Hilton
6/10 Aceptable
Katreena
Viaje familiar con niños
18 may. 2024
Le gustó: Limpieza
There was broken glass in the pool mu sons and i cut are feet in the pool, i went to my car for a smoke and there were people in the parkade doing drugs not the best neighborhood at night, and after checking out i was charged extra with no explanations
Katreena
Se hospedó 2 noches en mayo de 2024
Respuesta de Crizel, el 22 may. 2024
Dear Katreena,Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We sincerely appreciate the support you have given our team and look forward to welcoming you back. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards,Doubletree by Hilton
10/10 Excelente
Brian
Viaje en pareja
17 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk staff were extremely helpfull when the forst room they gave us was not what we had booked they quickly got us into a king size room and were super kind and cooperative while doing it.
Brian
Se hospedó 1 noche en mayo de 2024
Respuesta de KGM, el 19 may. 2024
Dear Brian,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!Yours Sincerely,Karen MaderaAssistant Front Office Manager
8/10 Bueno
Darlene
Viaje de negocios, Viaje familiar
17 may. 2024
Le gustó: Limpieza y servicio y personal
The hotel is dated, and parking is not convenient or safe. Homeless people and transients linger I the garage
Darlene
Se hospedó 1 noche en mayo de 2024
Respuesta de KGM, el 19 may. 2024
Dear Darlene,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. Renovations are underway and we hope to reveal our refreshed look soon.We hope to see you again soon on your next visit to London!Yours Sincerely,Karen MaderaAssistant Front Office Manager
8/10 Bueno
Andrea
Viaje familiar
16 may. 2024
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Comfy beds but dated facility, curtains, carpets.
Andrea
Se hospedó 1 noche en mayo de 2024
Respuesta de FM, el 16 may. 2024
Thank you for sharing. Its with such feedback that we are currently undergoing a hotel wide renovation that would address such an update you are referring to. I hope that on your next visit, you enjoy the new rooms!
8/10 Bueno
Edward
Viaje en pareja
14 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The city of London downtown area very dirty.
The amount of street people hanging around everywhere is very sad to see.
We did not feel safe just walking the short distance to the parking garage.
Edward
Se hospedó 2 noches en mayo de 2024
Respuesta de GT, el 14 may. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
8/10 Bueno
Aleeya
12 may. 2024
Great rooms and a microwave would make it even better!
Aleeya
Se hospedó 2 noches en mayo de 2024
Respuesta de Crizel, el 13 may. 2024
Dear Aleeya,Thank you for taking the time to give us your feedback regarding your recent stay at our hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
8/10 Bueno
Jason
Viaje familiar con niños
11 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
…
Jason
Se hospedó 1 noche en mayo de 2024
Respuesta de KGM, el 12 may. 2024
Dear Jason,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon! Yours Sincerely,Karen Madera Assistant Front Office Manager
10/10 Excelente
Jennifer
11 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jennifer
Se hospedó 1 noche en mayo de 2024
Respuesta de GT, el 12 may. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
8/10 Bueno
shirin
Viaje familiar
10 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient
shirin
Se hospedó 1 noche en mayo de 2024
Respuesta de GT, el 10 may. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
10/10 Excelente
Cherri
7 may. 2024
Cherri
Se hospedó 1 noche en mayo de 2024
Respuesta de GT, el 8 may. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
10/10 Excelente
John
2 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
John
Se hospedó 1 noche en abril de 2024
Respuesta de Crizel, el 3 may. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
8/10 Bueno
Dominique, Christ Church
Viaje familiar
29 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The homeless people in the parking garage and the drunk in front of the hotel was not a nice experiencr
Dominique
Se hospedó 2 noches en abril de 2024
Respuesta de GT, el 29 abr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
10/10 Excelente
Joanna
29 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is wonderful from the front desk, housekeeping and restaurant !! Excellent service!!
Joanna
Se hospedó 1 noche en abril de 2024
Respuesta de The Double Tree by Hilton, London ON, el 29 abr. 2024
Dear Joanna,Thank you for taking the time to give us your feedback regarding your most recent stay at our Hotel. We appreciate you recognizing the efforts of our staff who work hard to create an enjoyable experience.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to make this a memorable stay each time. We hope to see you again soon on your next visit to London!Yours Sincerely,Karen MaderaAssistant Front Office Manager
10/10 Excelente
Tawny
26 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Tawny
Se hospedó 1 noche en abril de 2024
Respuesta de GT, el 27 abr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
2/10 Terrible
Chantel
25 abr. 2024
Chantel
Se hospedó 1 noche en abril de 2024
Respuesta de GT, el 16 may. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Renovations are underway and we hope to reveal our refreshed look soon.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
8/10 Bueno
cole
Viaje en pareja
23 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parking area could b in better shape
cole
Se hospedó 1 noche en abril de 2024
Respuesta de The Double Tree by Hilton, London ON, el 23 abr. 2024
Dear Cole,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon! Regards,Karen MaderaAssistant Front Office Manager
10/10 Excelente
Christopher
23 abr. 2024
Christopher
Se hospedó 3 noches en abril de 2024
Respuesta de GT, el 14 may. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
8/10 Bueno
Caryn
21 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great room, comfy bed, fabulous pillows, updated bathroom- nice experience!
Caryn
Se hospedó 1 noche en abril de 2024
Respuesta de The Double Tree by Hilton, London ON, el 21 abr. 2024
Dear Caryn,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!Yours Sincerely,Karen MaderaAssistant Front Office Manager
6/10 Aceptable
Chenene
17 abr. 2024
Chenene
Se hospedó 3 noches en abril de 2024
Respuesta de GT, el 8 may. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
8/10 Bueno
Emanuele
Viaje de negocios
15 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios
Rooms need a makeover, needs modernized desk and updated tv you can cast too
Emanuele
Se hospedó 2 noches en abril de 2024
Respuesta de Double Tree by Hilton in London, ON, el 15 abr. 2024
Dear Emanuele,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back.We hope to see you again soon!Sincerely,Karen Madera Assistant Front Office Mamager
10/10 Excelente
David
Viaje familiar
15 abr. 2024
Le gustó: Servicios
So far so good!
David
Se hospedó 1 noche en abril de 2024
Respuesta de GT, el 15 abr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
6/10 Aceptable
vincenzina
14 abr. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Location
vincenzina
Se hospedó 3 noches en abril de 2024
Respuesta de The Double Tree by Hilton, London ON, el 14 abr. 2024
Dear Vincenzina,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!Yours Sincerely,Karen MaderaAssistant Front Office Manager
2/10 Terrible
MUHAMMAD
Viaje de negocios
14 abr. 2024
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The prorperty is very old and parking was unsecure and very limited parking. They are charging for parking without any security of vehicles. The access to the garage was locked whcih made it very inconvenient to get to the hotel.
I will not be recommending this property
MUHAMMAD
Se hospedó 1 noche en abril de 2024
Respuesta de The Double Tree by Hilton, London ON, el 14 abr. 2024
Dear Muhammad,Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We sincerely appreciate the support you have given our team and look forward to welcoming you back. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely Yours,Karen MaderaAssistant Front Office Manager
4/10 Malo
Ashley
13 abr. 2024
No le gustó: Servicio y personal
Ashley
Se hospedó 1 noche en abril de 2024
Respuesta de GT, el 14 abr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Renovations are underway and we hope to reveal our refreshed look soon.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
8/10 Bueno
Freddy
Viaje en grupo
12 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Charging 25 for parking on top of the rate was pretty greasy but other then that it was nice.
Freddy
Se hospedó 1 noche en abril de 2024
Respuesta de GT, el 13 abr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
10/10 Excelente
David
Viaje en pareja
11 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good experience
David
Se hospedó 1 noche en abril de 2024
Respuesta de GT, el 11 abr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
10/10 Excelente
Michele
11 abr. 2024
Michele
Se hospedó 1 noche en abril de 2024
Respuesta de The Double Tree by Hilton in London, ON, el 1 may. 2024
Dear Michele,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!Yours Sincerely,Karen MaderaAssistant Front Office Manager
6/10 Aceptable
Rebecca
Viaje en pareja
8 abr. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Not a great area. Our room got downgraded from what we had booked. Parking lot is not secure at all. The arms were broken so anyone could get in and out. Towels in room were dirty as well as the tub. Staff was very friendly and accommodating. The staff were the only good part of this hotel.
Rebecca
Se hospedó 1 noche en abril de 2024
Respuesta de GT, el 8 abr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Renovations are underway and we hope to reveal our refreshed look soon.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
10/10 Excelente
?
7 abr. 2024
?
Se hospedó 5 noches en abril de 2024
Respuesta de The Double Tree by Hilton, London ON, el 29 abr. 2024
Dear Guest,Thank you for taking the time to give us your feedback regarding your most recent stay at our Hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to make this a memorable stay each time. We hope to see you again soon on your next visit to London!Regards,The Double Tree by Hilton in London, ON
10/10 Excelente
Dallas
4 abr. 2024
Le gustó: Condiciones de la propiedad
Nice hotel
Dallas
Se hospedó 1 noche en marzo de 2024
Respuesta de GT, el 4 abr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
10/10 Excelente
Brian
31 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Brian
Se hospedó 1 noche en marzo de 2024
Respuesta de GT, el 1 abr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. When caring guests let us know that we have fallen short, we know we must try harder. We have limited room types per floor as we try our best to accommodate your request, it is not always possible to put you in a specific location at the Hotel. We trust that you took the opportunity to enjoy the amenities our Hotel has to offer.
10/10 Excelente
Duane
Viaje familiar
31 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good, clean hotel with good amenities
Duane
Se hospedó 1 noche en marzo de 2024
Respuesta de The Double Tree by Hilton, London ON, el 31 mar. 2024
Dear Duane,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!Yours Sincerely,Karen MaderaAssistant Front Office Manager
10/10 Excelente
Hannah
Viaje en grupo
30 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was a great stay! Super kind staff
Hannah
Se hospedó 1 noche en marzo de 2024
Respuesta de The Double Tree by Hilton, London ON, el 31 mar. 2024
Dear Hannah,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!Yours Sincerely,Karen MaderaAssistant Front Office Manager
10/10 Excelente
Steve
28 mar. 2024
Le gustó: Limpieza y condiciones de la propiedad
Very nice staff
Steve
Se hospedó 2 noches en marzo de 2024
Respuesta de GT, el 28 mar. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
10/10 Excelente
Bianca
Viaje en grupo
25 mar. 2024
Le gustó: Servicios
It was a nice stay. Clean hotel and service was amazing.
Bianca
Se hospedó 1 noche en marzo de 2024
Respuesta de The Double Tree by Hilton, London ON, el 25 mar. 2024
Dear Bianca,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!Yours Sincerely,Karen MaderaAssistant Front Office Manager
10/10 Excelente
Sandy
Viaje familiar
25 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
staff were very friendly, parking was easy, room was larger than expected and very clean.
Sandy
Se hospedó 1 noche en marzo de 2024
Respuesta de GT, el 25 mar. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
8/10 Bueno
Sandra
Viaje en grupo
24 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was amazing
Sandra
Se hospedó 1 noche en marzo de 2024
Respuesta de GT, el 24 mar. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
10/10 Excelente
Cheryl
Viaje familiar
24 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean
Updated
Quiet
Cheryl
Se hospedó 1 noche en marzo de 2024
Respuesta de The Double Tree by Hilton in London, ON, el 24 mar. 2024
Dear Cheryl,Thank you for taking the time to give us your feedback regarding your most recent stay at our Hotel. We appreciate you recognizing the efforts of our staff who work hard to create an enjoyable experience.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to make this a memorable stay each time. We hope to see you again soon on your next visit to London!Yours Sincerely,Karen MaderaAssistant Front Office Manager
10/10 Excelente
Jodi
23 mar. 2024
Jodi
Se hospedó 1 noche en marzo de 2024
Respuesta de The Double Tree by Hilton, London ON, el 24 mar. 2024
Dear Jodi,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!Yours Sincerely,Karen MaderaAssistant Front Office Manager
10/10 Excelente
Emma
Viaje de negocios
18 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk staff was absolutely wonderful and so accommodating! Thank you so much for making our stay that much better!
Emma
Se hospedó 1 noche en marzo de 2024
Respuesta de GT, el 18 mar. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
6/10 Aceptable
Laura
18 mar. 2024
Laura
Se hospedó 1 noche en marzo de 2024
Respuesta de GT, el 7 abr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
10/10 Excelente
Dave
Viaje familiar
18 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were amazing, lots of restaurants and stores in the area, we had no issues with our stay at all.
Dave
Se hospedó 2 noches en marzo de 2024
Respuesta de GT, el 18 mar. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
10/10 Excelente
Abe
17 mar. 2024
Abe
Se hospedó 1 noche en marzo de 2024
Respuesta de GT, el 7 abr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
10/10 Excelente
Samantha
17 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Samantha
Se hospedó 1 noche en marzo de 2024
Respuesta de GT, el 18 mar. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!
6/10 Aceptable
Tracy
Viaje familiar, Viaje familiar con niños
17 mar. 2024
Le gustó: Servicio y personal
Location was good and staff were lovely. The main lobby was welcoming and modern. Room was dated and could use some freshening up in terms of decor and smell.
Tracy
Se hospedó 1 noche en marzo de 2024
Respuesta de The Double Tree by Hilton, London ON, el 17 mar. 2024
Dear Tracy,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. Renovations are underway and we hope to reveal our refreshed look soon. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!Yours Sincerely,Karen MaderaAssistant Front Office Manager
4/10 Malo
Tung
Viaje en pareja
17 mar. 2024
The wall is very thin, basically I can hear the entire conversation from the next room. I didn’t have a good sleep either, the water pipe and heat pipe keep making noises and woke me up several time at night. And parking is $24 for overnight, kinda pricey, was expecting something like $15 maximum only.
Tung
Se hospedó 1 noche en marzo de 2024
Respuesta de The Double Tree by Hilton, London ON, el 17 mar. 2024
Dear Tung,Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Renovations are planned and we hope to reveal our refreshed look soon. We sincerely appreciate the support you have given our team and look forward to welcoming you back.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
10/10 Excelente
Susan
Viaje familiar con niños
17 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service. Should cover parking across the street as well as the parking garage.
Susan
Se hospedó 1 noche en marzo de 2024
Respuesta de The Double Tree by Hilton in London, ON, el 17 mar. 2024
Dear Susan,Thank you for taking the time to give us your feedback regarding your most recent stay at our Hotel. We appreciate you recognizing the efforts of our staff who work hard to create an enjoyable experience.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to make this a memorable stay each time. We hope to see you again soon on your next visit to London!Yours Sincerely,Karen MaderaAssistant Front Office Manager