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Opiniones de Heatherbank Guesthouse

3 out of 5
Heatherbank Guesthouse
25-29 Woodside Park Road, London, England

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 108 de 193 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 57 de 193 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 20 de 193 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 193 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 193 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Arturo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is on a very quite and what it seems to be a safe neighbor. We arrived at 2 AM because a delay on our bus but we previously notify the property of our late arrival and we were able to get to our room thru a safebox that kept our keys. Staff was very friendly and helpful the next morning. We happen to stay on the hottest day on the history of London and the room was hot but be were received by a fan that was in place and on when we arrived late at night. This was a great help against the hot weather.
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Isa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estancia cómoda y limpia. Se agradece.
Genial. Solo dos cosas negativas, hacía mucho calor y el wifi no funcionaba bien. Un apunte, no habia perchas en el baño para colgar las toallas y creo que para la habitación cuádruple, le faltaría otro baño más. Pero aún así la estancia de tres noches estuvo muy buena, camas cómodas, limpieza diaria, cambio de toallas...todo muy limpio.
Se hospedó 3 noches en mayo de 2022

4/10 Malo

Delphine

No le gustó: Condiciones de la propiedad
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay. We had everything we needed and very close to the tube which takes you straight to the center of everything - we will be back!
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Tracey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Mary Joy

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Dominique

Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Mick

Viaje en grupo
Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Average
Average hotel. Clean but dated furnishings. Beds were hard and the pillows were too. Continental breakfast, again ok but nothing special. Didn't check out the local area but it seem to have plenty of shops and restaurants/cafes.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Spacious room, very good service, little on the outskirts of London but the tube is only 7 mins walk.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Debbie

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Ayten Selin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place to stay
The room was pretty clean and the staff were very friendly. Plus the heating was very good! It was a great experience overall!
Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Mark

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The location was very convenient, but the rest was not as advertised. No elevator: The stairs were narrow and had many steps, making it difficult to carry our luggage upstairs. Old towels: The towels in our rooms were thin, rough, and shedding. Low water pressure in the showers with hot water: The only way to have decent water pressure was to use cold water. Laundry facilities: There was supposed to be laundry facilities. The only laundry facility we found was a washer in our suite with no dryer. The washer was very noisy and slow. Broken dryer: When we asked the housekeeper (who spoke limited English) if we could use the dryer on the first floor, she showed us where it was located. We did one load of laundry with the dryer, but when my son brought another load of wet clothes to dry, the owner saw him and told him that there was no dryer in the hotel. The owner then shut the door to the dryer room. Uncomfortable mattresses: The mattresses in our rooms were old and worn out and uncomfortable. Poor communication and mistrust: We felt that the situation with the dryer was handled very poorly. The owner's actions created mistrust and inconvenience for us. She should have been upfront with us about the dryer and offered to help us find alternative laundry solutions. Overall, we would not recommend staying at this hotel. The lack of amenities, poor communication, and mistrustful behavior of the owner made our stay very unpleasant.
Se hospedó 4 noches en noviembre de 2023

8/10 Bueno

Dawn

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great communication, warm, room refreshed each day, fridge in room was a bonus, free off road parking for 5 cars, very quiet and less than 5 mins walk from the northern line. Some areas of decor are slightly dated but it was clean, homely and suited us perfectly.
Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Colin

No le gustó: Servicio y personal y condiciones de la propiedad
Very disappointing as the property was not as expected. Noise from room above as floorboards were noisy, no plug for the sink. Very musty smell in the corridor. Breakfast was terrible nothing to offer at all coffee was the worst I’ve ever had. I would not recommend this to anybody.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Holly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly proprietors! We were given a lovely bottle of wine upon arrival. Our original flight was cancelled and we lost a day, yet they held our reservation. I would recommend this guesthouse to anyone who needed a convenient location to North Finchley. Transportation is readily available to most everything.
Se hospedó 4 noches en noviembre de 2023

8/10 Bueno

Antti

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was clean, spacious and cozy. Location was near to the metro. Stuff was friendly and helpful. Everything was fine.
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Mary Joy

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Miriam

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
We arrived late at the property and let ourselves in with the key left in the key safe which was fine. The room was clean, although one bedside light not working. Bathroom very clean. A duct-taped wire hung down from the TV which was a bit alarming. TV worked ok first night, but by second night we couldn't get it to work at all. Kept saying no signal. Seems it's an outdated aerial system and Wi-Fi was patchy too. When we came in Saturday evening plus our eldest daughter to do presents in our room, a woman barked at us from the back of the house, "how many people?" My husband went to explain she wasn't staying, just coming up for an hour. There was no welcome at all, or introduction. When we checked out Sunday morning there were also no staff apart from cleaners who had no idea what was going on. We wanted to talk to someone about the TV not working but the cleaners barely spoke English and there was a lot of confusion. All in all, I'd say it was clean and a convenient location, beds small doubles and pillows hard. The only plus was that our beds were made up during the day on Saturday. It was ok but we won't be returning.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Mary Joy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our stay is really nice and lovely. the room is very clean and the receptionist Rita is very kind and friendly. Breakfast is good as well.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Sherry

Viaje familiar
No le gustó: Servicio y personal
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Elyse

Viaje familiar
Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Se hospedó 7 noches en agosto de 2023

8/10 Bueno

Luigi

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent place, quiet and relaxing. Close to lots of shops and stations.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Nerys

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

???

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My family of four stayed in a two bedroom apartment for a week. We had a great time as the apartment was so comfortable. It seemed to be newly renovated. The kitchen, toilets, shower booth, bedrooms, everything was clean. The living space is spacious so my friends who visited us also had a great impression. The staff were also very kind. We would love to stay here again when we visit London. Thank you!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
L’alloggio è confortevole e pulito, si trova vicino alla metro (circa cinque minuti a piedi fermata woodside park in zona 4) in un quartiere molto tranquillo. L’host è molto gentile e disponibile. Sicuramente da raccomandare per il rapporto qualità/prezzo.
Se hospedó 3 noches en agosto de 2023

6/10 Aceptable

SIVANANDA

Viaje de negocios
Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Basic service was missing & promised not respected
The check in was weird as need to ring, wait for some time, then someone who is not front the front desk to welcome me. No where Hotels.com informed that there won't be a permanent front desk service to welcome guest. in 2 occasion the person trying to help don't speak english fluently. The positive, they gave me a studio, but it has a smelly corridor, towel were not in good conditions, TV channels don't work well, the pillows are bad/hard to sleep on, had 3 keys (which is sometime confusing). Am sure the management will take my feedback positively & try to fix it as this is the minimum expectation with right welcome/ check in, comfortable room/ pillow, good condition towel, TV channels work. To Hotels.com: i have never received my welcome gift of free bottle of wine. Felt cheated.
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Adrian

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

HAU MUI

Se hospedó 3 noches en agosto de 2023

10/10 Excelente

phillip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice place to relax.
Nice room. Breakfast was good. Staff very friendly. English garden in back was very beautiful.
Se hospedó 4 noches en julio de 2023

8/10 Bueno

Piet

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We hadden dit guesthouse geboekt omdat we hiervandaan makkelijk met de metro naar hartje londen konden , de kamer was best wel ruim en ook dichtbij de winkels voor het avondeten. En ik heb heerlijk geslapen, en parkeer ruimte zat
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Rae

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Heatherbank was friendly, spacious and clean and our apartment perfect for our needs. A couple of things could do with updating but the decor was great, bathrooms great,tv in each room. Would go back...
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Keith

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en julio de 2023

8/10 Bueno

Christopher

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Sandra

Se hospedó 3 noches en julio de 2023

10/10 Excelente

David

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Genjun

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Marie-pierre

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Koichi

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
広くて快適！
とても快適で、部屋も広く良かったです。　市内からは遠いですが、ノーザンラインの駅にも近くまた商店街も歩いて数分で、駐車場もあり便利です。　キッチン付きの部屋だったので朝食はついていないですが、新しく大きなキッチンがついていて、普通の部屋だと思ったら２LDKと広く家族で行ったので助かりました。　値段とのバランスからお勧めです。
Se hospedó 3 noches en julio de 2023

8/10 Bueno

Jovainely

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a Nice And good place
Se hospedó 4 noches en julio de 2023

8/10 Bueno

Mika

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Jack

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice friendly staff, lovely room.
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Yu Hin

Viaje familiar
No le gustó: Comodidad de las habitaciones
Se hospedó 8 noches en junio de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en junio de 2023

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en junio de 2023

8/10 Bueno

diane

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Paul

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We've stayed here 3 times now. So convenient for tube into London. The high street in North Finchley has plenty of shops and restaurants.
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is located outside downtown London. Is far away from all the tourist traps. You get to experience life like the locals do. The metro station is nearby and it will take you directly into London. There are a lot of dining options a few minutes walk from the hotel. You will be impressed.
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Yun Wai Walt

Viaje familiar
Le gustó: Limpieza y servicio y personal
It’s clean and staff are friendly.
Se hospedó 2 noches en junio de 2023