Dear Fatima,Thank you for choosing to stay with us! We appreciate having you as our guest and hope you enjoy your time here. If there's anything we can assist you with or if you have any questions, feel free to let us know. We're here to make your stay enjoyable. Thanks again for choosing our hotel!Regards,

Hello MARIO! Thank you for taking the time to review your stay at Holiday Inn Express Victoria. We are so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed the late check-out free of charge at 13.30PM. We advise you next time to double check the type of hotel you're booking as we are not a Holiday inn but a Holiday Inn Express, as a Express hotel we have less amenities than a normal than a Holiday INN.We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Regarding the room size, aside for family rooms all our double rooms are small in size, like the typical rooms in central London. Kind regards, Guest service team Holiday Inn Express Victoria

Hello Itzel! Thank you for taking the time to review your stay at Holiday Inn Express Victoria. We are so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all the amenities we offer. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to seeing you again soon! Kind regards, Guest service team Holiday Inn Express Victoria

Hello Carlos! Thank you for taking the time to review your stay at Holiday Inn Express Victoria. We are so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all the amenities we offer. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to seeing you again soon! Kind regards, Guest service team Holiday Inn Express Victoria

Hi Thank you for taking the time to review your stay at Holiday Inn Express Victoria. We are so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all the amenities we offer. We hope your next stay at Holiday Inn Express Victoria will be a pleasant journey and looking forward to welcoming you back again. Kind regards Guest service team Holiday Inn Express Victoriaear

Hello, Thank you for taking the time to review your stay at Holiday Inn Express Victoria. We're looking forward for your next visit! Regards Guest Services Team

Dear Guest, Thank you for the feedback, it's always appreciated. We hope to see you again soon. Kind regards,

Dear Guest, Thank you for taking the time to share with us your feedback. We hope to have the opportunity to welcome you again in the future. All the best,

Dear Jorge, Thank you so much for giving us a perfect score. I am so delighted to hear that Josh and our team member are kind and helpful! Please keep in touch if you are around the area again. Best wishes, Ally Pasaprates General Manager

Querido cliente, Muchas gracias por su recension. Estuvo un placer tenerla en nuesto hotel. Agredecemos mucho sus amables palabras. Esperemos verla pronto en Londres. Atentamente, Francesco

Dear Guest, Thank you so much for giving us 4 out of 5! I was delighted to hear that you liked the cleanliness and location of our hotel. Best wishes,

Dear Guests, Thank you so much for giving us 8 out of 10!

Thank you for your recent stay at The Holiday Inn Express Victoria and for taking the time to leave us a feedback.

Dear Mr Jorge, Thank you for staying with us and for leaving a comment about your stay. We are sorry to hear that your stay was not 100% satisfactory but we are happy to tell you that we are starting the refurbishment so by few months we will have all brand new rooms and common areas. Thank you for sharing with us your opinion about our express breakfast, we do apologize if it did not meet your expectation. We will keep your comment in very high consideration to improve the service. We hope to welcome you back and improve your experience with us. Best regards Alessandra Front Office Team

Estimado Alejandro, Muchas gracias por dejarnos un comentario. Gracias a los comentarios de nuestros cliente podemos mejorar nuestro hotel dia a dia. Nos alegramos de saber que su estancia haya sido de su agrado y que le haya gustado nustra posicion central. Esperamos verla pronto, Atentamente, Federica Bernardelli

Thank you for your stay and liking the hotel location.

Thank you for your valuable time to write a review, and you found our hotel clean and tidy, our staff helpful as well as convenient location. I’m sorry to see that your stay was not completely satisfactory because of the problem you’ve mentioned , but thank you to report it to us, we will try to find a solution. I hope to have you again in our hotel in the future! Kind regards Giorgia Di Blasi Social Media Coordinator

Estimada Carmen Muchas gracias por su comentario, nos ha alegrado mucho. Para nosotros ha sido un placer acogerles en nuestro hotel. Con respecto al desayuno, haremos lo posible por variar el menu. Al ser este un edificio historico, se ha querido conservar la autenticidad del edificio, esa es la razon por la que no se ha hecho reformas para cambiar el ascensor. Nos gustaria acogerles de nuevo en nuestro hotel en una futura ocasion. De nuevo el equipo del hotel les da las gracias por su estancia y su comentario. Atentamente Elena Suarez

Thank you for your stay and 4 star ratings. We love to welcome you back in the future and hopefully we get a 5 star from you !!

Muchas gracias por tener tiempo para dejarnos un comentario. Mil gracias tambien por esas 5 estrellas!! Estamos muy agrecidos que te gustara nuestro hotel y esperamos de verte pronto. Muchos saludos desde Londres Maria Castro

Dear Louise,Thank you for sharing your experience with us. We're glad to hear that you found the price and location satisfactory. However, we apologize for the inconvenience caused by the persistent buzzing noise during your stay. We'll investigate this matter further to ensure it doesn't happen again in the future. Your comfort and satisfaction are important to us, and we appreciate your feedback. If there's anything else we can assist you with, please don't hesitate to let us know.Rgards,

Dear Feliciano,Thank you very much for you time and the score.We would really appreciate if you can share any comments with us about your stay, so we know what we did wrong

Dear Ana,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the miniature bathroom sink. We understand how important it is for our guests to have comfortable amenities, and we regret any inconvenience this may have caused.We appreciate your proactive approach in bringing this matter to our attention during your stay. It's great to hear that our front desk team promptly addressed your concern by providing you with another room. We strive to ensure that our guests have a seamless and enjoyable experience, and we're pleased to know that our service met your expectations overall.Your satisfaction is our top priority, and we value your input as it helps us continually improve our services. We hope the rest of your stay was comfortable and enjoyable, and we look forward to the opportunity to welcome you back in the future.If you have any further comments or suggestions, please feel free to share them with us. We appreciate your patronage and trust in our service.Best regards,

Dear Fumiki,Thank you very much for staying with us and for your score

Dear Guest,Thank you for choosing our hotel! We are grateful for the opportunity to host you, and we hope your stay has been enjoyable and comfortable. If there's anything you need or any feedback you'd like to share, please feel free to let us know. We appreciate your trust in us, and we look forward to the possibility of welcoming you back in the future. Thanks again for choosing our hotel!Regards,

Dear Sally,Thank you sincerely for choosing to be our guest! We appreciate the opportunity to host you and are delighted that you enjoyed your stay. If there's anything you loved or any areas where we can improve, we value your feedback. We hope to have the pleasure of welcoming you back whenever your travels bring you our way. Safe journeys until we meet again!Regards,

Dear Joselito,We're delighted to hear that you enjoyed the aesthetic appeal of our building and found it easily accessible for both walking and local transport. It's fantastic that our staff's friendliness and accommodation added to your positive experience. We would be thrilled to welcome you back on your next vacation! Please don't hesitate to reach out if you have any special requests or if there's anything we can do to make your future stay even more enjoyable. We look forward to hosting you again. Safe travels until then!Regards

Dear Kelly,We're grateful for your positive comments regarding our friendly and accommodating staff. Apologies for the inconvenience with the initial room; however, we're glad we could swiftly address the issue by moving you to a more suitable accommodation. Your feedback on the breakfast is duly noted, and we'll consider ways to enhance this aspect of your experience.It's great to hear that you found our location convenient, with easy access to the tube, and that you felt the neighborhood was safe. If there's anything specific you think would improve your stay or if you have any further suggestions, please feel free to share. We appreciate your input and hope you have a wonderful rest of your time with us.Regards,

Dear Guest,Thank you for your kind words about our customer service; we're delighted to hear that you found our front desk team friendly and efficient. We apologize for any inconvenience you experienced with the room amenities and appreciate your feedback. We'll certainly look into providing clearer instructions for the remote and air conditioning units to avoid any future issues. We're glad the pleasant weather allowed you to open the window for ventilation. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We value your input and hope you have a comfortable rest of your stay with us.Regards,