Dear Jose Luis, thank you for sharing your review. I'm sorry to hear your room did not live up to your expectations and that it did not meet our high cleanliness standards. Please accept my apologies for any inconvenience caused. We do hope you'd consider staying with us again, so we have the opportunity to win back your trust in us. Kind Regards,

Dear Dayan, thank you for sharing your review. We are delighted to hear you enjoyed your stay with us and that you liked our hotel and it's fantastic location and also excellent service. We look forward to welcome you back soon! Best wishes,

Dear Carlos, thank you for your great feedback. It is great to hear you loved the stay. Delivering outstanding customer service is a top priority to us, so we're glad you were very happy with the service.

Thank you for your nice comment,We are happy that you experienced very friendly service from our staff and happy to see you enjoyed your stay with us. Looking forward to you coming again! Kind regards,

Dear Guest, thank you for your great feedback. It is great to hear you loved your stay with us again. Delivering outstanding customer service is a top priority to us, so we're glad you were very happy with the service. We hope we can welcome you again and truly impress you next time. Kind regards, Olga

Dear SamanthaThank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at Park Plaza Riverbank at the next time your travels take you to London. Kind Regards,Erdal NebiogluFront of House Manager

Hello Carlos,Thank you for leaving such positive feedback regarding your stay with us.I am happy to see that you were able to enjoy the hotel and the location!We hope to welcome you back in the near futurePark Plaza

Dear MiguelThank you for having taken the time to complete a review following your recent stay with us. I am pleased to see that your lasting impression is a positive one and hope to have the pleasure of welcoming you back at Park Plaza Riverbank the next time your travels take you to London. Kind Regards,Guest Relations Team

Dear Federico, thank you for your review. We are delighted to learn that you loved your stay with us and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Estimada Natalia, gracias por hacernos saber su opinión acerca de su estancia con nosotros. Nos complace ver que nuestras habitaciones, ubicación y desayuno han sido de su agrado. Esperamos tenerla de vuelta pronto para otra agradable estancia. Saludos cordiales, Irene

Dear Railene, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location and the helpful staff. We look forward to welcoming you back. Kind regards, Solari

Dear Nancy, Thank you for taking the time to share your review. We regret to learn that we could not provide you with a positive guest experience on this occasion. Please accept our sincere apologies for the maintenance issues encountered. This is certainly not the impression we wish to leave with our guests and we will ensure that your comments are shared with the management team. We do hope to welcome you back to have a new opportunity to exceed your expectations. Kind Regards, Solari

Dear Georgina, thank you for sharing your wonderful review. We are delighted to hear you enjoyed your stay with us and that you liked your room and service in particual. We take pride in delivering exceptional customer service, and we're glad that we were able to meet your expectations. We look forward to welcoming you back in the future and exceeding your expectations once again. Kind regards,

Dear Bob, thank you for sharing your review. We are so glad to hear you and your family enjoyed your stay with us and that you liked our hotel. We look forward to welcome you back soon! Best wishes,

Dear Gabriella, thank you for sharing your review. We are so glad to hear you liked our hotel and it's excellent location, as well as your room. I'm sorry to hear your room was not serviced during your visit, this does not meet our usual high standards and we wish we could have made this right for you during your stay. We do hope you'd consider staying with us again, so we have the opportunity to win back your trust in us. Kind Regards,

Dear Margaret, thank you for sharing your review. I am saddened to read your comments regarding our team, particularly as our friendly and attentive service often receives the most praise from our guests. I am sorry this was not your experience and will be sure to address this with the relevant team members. I hope that we will have another chance to welcome you, so that we can wow you with our true service in future. Kind regards,

Dear Michael,Thank you for taking the time to share your feedback from your visit to Park Plaza London Riverbank.We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Plaza London Riverbank, I look forward to welcoming you back.Sincerely, Kristine

Dear Dr Kalpana, thank you for your review. We are saddened to learn that your stay with us did not live up to your expectations. We wish we had known that your room did not live up to your expectations so our team would have found a solution on time. Please rest assured your feedback is valuable to us and will be shared with our team accordingly. Hopefully, this will not deter you from staying with us again, as we do hope to welcome you back soon to truly wow you. Kind Regards, Irene

Dear Amy, thank you for taking your time to share your review. We are so sorry to hear your room did not meet our high maintenance and cleanliness standards. This does not meet our usual high standards and we wish we could have made this right for you during your stay. Please accept my apologies for any inconvenience caused. We do hope you'd consider staying with us again, so we have the opportunity to win back your trust in us. Kind Regards,

Dear Frederic, thank you for your review. We are glad to learn that you loved your stay with us. Please do not hesitate to visit our website to join our Radisson loyalty programme to enjoy future discounts and benefits for upcoming stays! We do hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Annie, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene