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Opiniones de The Chelsea Harbour Hotel and Spa

5 out of 5
The Chelsea Harbour Hotel and Spa
Chelsea Harbour, London, England

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 471 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 218 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 115 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 88 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 109 de 1001 opiniones" "

8.4/10

Limpieza

8.0/10

Servicio y personal

8.0/10

Servicios

7.8/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria Fernanda

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nos gustó mucho, está muy bonito
Se hospedó 4 noches en diciembre de 2023
Respuesta de Luz Bianco, el 28 ene. 2024
Dear Marla Fernanda,¡Nos alegra saber que disfrutaron de su estancia y que les pareció bonito! Si hay algo más en lo que podamos ayudarles o si tienen alguna sugerencia para mejorar, no duden en hacérnoslo saber. ¡Esperamos tener el placer de recibirles nuevamente en el futuro!Gracias,Luz BiancoGuest Relation Executive

6/10 Aceptable

MARIA SARA, LA GARRIGA

Viaje familiar
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mohamed Ibrahim, el 31 ene. 2024
Dear Maria,Thank you very much for your stay at the Chelsea Harbour Hotel. Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Excelente

Enrique

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
TODO INCREÍBLE
Se hospedó 1 noche en junio de 2023
Respuesta de Mohamed Ibrahim, el 2 jul. 2023
Dear Enrique,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

2/10 Terrible

eduardo

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
Ver y bad service from the personal, they don’t know how to atend a costumer and very confused on what they are doing. Including handling the computer sistem
Se hospedó 1 noche en junio de 2022
Respuesta de Alberto, el 23 jun. 2022
Dear, Thank you for your feedback please let me know if you would like discuss it further. Kind regards, Alberto

10/10 Excelente

Sam

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Welcoming and lovely breakfast .
Se hospedó 1 noche en mayo de 2024
Respuesta de Mohit Aboti - Guest Relation Manager, el 14 may. 2024
Dear SamThank you for your positive feedback about your recent stay at The Chelsea Harbour Hotel & Spa. We're delighted to hear that you found our hotel and services to your satisfaction.We look forward to welcoming you back soon.Best regards,Mohit AbotiGuest Relations ManagerThe Chelsea Harbour Hotel & Spa

2/10 Terrible

Bruce

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Mohit Aboti - Guest Relation Manager, el 8 may. 2024
Dear, BruceThank you very much for your stay at the Chelsea Harbour Hotel. Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohit AbotiGuest relation Manager

10/10 Excelente

Julia Antilley

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are absolutely lovely, so welcoming and friendly. The accommodation and food was superb.
Se hospedó 1 noche en abril de 2024
Respuesta de Mohit Aboti - Guest Relation Manager, el 1 may. 2024
Dear Julia Antilley,Thank you for your kind words! We're thrilled to hear that you found our staff welcoming and friendly, and that you enjoyed our superb accommodation and food. Your satisfaction is our top priority, and we're delighted to have provided you with a memorable experience. We look forward to welcoming you back for another fantastic stay at Chelsea Harbour Hotel.Warm regards,Mohit AbotiGuest Relations ManagerChelsea Harbour Hotel and Spa

10/10 Excelente

Rosie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly, helpful staff. Made special effort for my birthday, thank you!
Se hospedó 1 noche en abril de 2024
Respuesta de Mohit Aboti = Guest Relation Manager, el 16 abr. 2024
Dear RosieThank you for sharing your feedback on your recent stay at Chelsea Harbour Hotel and Spa.We're thrilled to hear you had a great experience! Your satisfaction is our priority, and we look forward to welcoming you back soon.Warm regards,Mohit AbotiGuest Relations Manager

10/10 Excelente

Sinan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good Hotel
Se hospedó 4 noches en marzo de 2024
Respuesta de Mohit Aboti = Guest Relation Manager, el 7 abr. 2024
Dear SinanThank you for your feedback! We're thrilled to hear that you had a very good experience at our hotel. Your satisfaction is our top priority, and we're delighted that we could meet your expectations during your stay. We hope to have the pleasure of welcoming you back soon!Warm regards,Mohit AbotiGuest Relations Manager

10/10 Excelente

Pauline

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The management staff are superb and top notch. The pool is very nice. Rooms are huge. I would highly recommend.
Se hospedó 1 noche en abril de 2024
Respuesta de Mohit Aboti - Guest Relation Manager, el 7 abr. 2024
Dear Pauline,Thank you for your feedback! We're thrilled to hear that you had a fantastic experience at our hotel. Our management staff works hard to provide top-notch service, and we're delighted to know they made a positive impression on you. We're glad you enjoyed the amenities like the pool and found our rooms spacious. We hope to welcome you back soon!Warm regards,Mohit AbotiGuest Relations Manager

10/10 Excelente

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel; enjoyed our family trip. Breakfast was great, superb location.
Se hospedó 10 noches en marzo de 2024
Respuesta de Mohit Aboti,, el 5 abr. 2024
Dear DanielThank you for choosing to stay with us during your family trip and for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay and that our hotel met your expectations.It's wonderful to know that you found our breakfast great and enjoyed our superb location. We strive to provide our guests with an exceptional experience, and we're thrilled that you had a memorable stay with us.We appreciate your kind words and hope to welcome you and your family back for another enjoyable stay soon.Warm regards,Mohit AbotiGuest Relations Manager

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Mohit Aboti, el 29 mar. 2024
Dear John,Thank you for your appreciation! Delighted you're enjoying your time here at Chelsea Harbour Hotel and Spa. Should you need anything else, we're always here to assist.Best regards,Mohit AbotiGuest Relations Manager

10/10 Excelente

Tim

Se hospedó 2 noches en marzo de 2024
Respuesta de Mohit Aboti - Guest Relation Manager, el 12 abr. 2024
Dear TimEnsuring our guests have an exceptional experience is our top priority, and we're thrilled that we succeeded with you.Looking forward to your next visit.Warm regards,Mohit AbotiGuest relation Manager

10/10 Excelente

Sean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing experience at Chelsea Harbour Hotel and Spa! 5* on all bar the condition of the property and this is only reduced to 4* because the steam room was not working in the men’s changing rooms, which for a spa hotel we were a tad disappointed. But aside from that, we had a lovely time and the staff were all lovely! Highly recommend!
Se hospedó 2 noches en marzo de 2024
Respuesta de Mohamed Ibrahim, el 23 mar. 2024
Dear,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Excelente

Karl

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
5 star and it means it
Se hospedó 1 noche en marzo de 2024
Respuesta de Mohamed Ibrahim, el 23 mar. 2024
Dear karl,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

8/10 Bueno

Jodie

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel was beautiful with excellent amenities the disappointing part was the staff , not very friendly at all. Ordered room service which came incorrectly and had to wait a time for it to be corrected. Would have been nicer if the staff were more welcoming .
Se hospedó 1 noche en marzo de 2024
Respuesta de Mohamed Ibrahim, el 23 mar. 2024
Dear Jodie,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 Aceptable

James

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The food options (except for the breakfast) are severely limited. Not appropriate for a hotel that should be ranked higher than it is.
Se hospedó 4 noches en febrero de 2024
Respuesta de Mohamed Ibrahim, el 3 mar. 2024
Dear JamesI’m sorry to hear that we didn’t deliver to your expectation during your last visit. We are currently working on the points mentioned by you and I hope on your next visit you will be able to experience the same service that you have been experiencing during the years.I hope to welcome you to Chelsea Harbour hotel soon.Kind Regards,Mohamed Ibrahim Front House Manager

8/10 Bueno

Antoinette

Se hospedó 2 noches en febrero de 2024
Respuesta de Mohamed Ibrahim, el 23 mar. 2024
Dear ANTOINETTEThank you very much for your stay at the Chelsea Harbour Hotel. It is always nice to read such beautiful reviews, which are inspiring for all our team.I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Excelente

ZULFIKA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It had everything
Se hospedó 1 noche en febrero de 2024
Respuesta de Mohamed Ibrahim, el 25 feb. 2024
Dear Zulfika,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

2/10 Terrible

Pauline

Se hospedó 1 noche en febrero de 2024
Respuesta de Mohamed Ibrahim, el 25 feb. 2024
Dear Pauline,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

2/10 Terrible

Pauline

Se hospedó 1 noche en febrero de 2024
Respuesta de Mohamed Ibrahim, el 25 feb. 2024
Dear Pauline,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

8/10 Bueno

Rosemarie

Se hospedó 1 noche en febrero de 2024
Respuesta de Mohamed Ibrahim, el 25 feb. 2024
Dear Rosmarie,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Excelente

CHRISTOPHER

Se hospedó 1 noche en febrero de 2024
Respuesta de Mohamed Ibrahim, el 25 feb. 2024
Dear CHRISTOPHER,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Excelente

Barbara

Se hospedó 1 noche en febrero de 2024
Respuesta de Mohamed Ibrahim, el 25 feb. 2024
Dear Barbara,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

4/10 Malo

Ulrik

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dårlig oplevelse.
De lejede vores værelse ud til andre 2 gange, mens vi var der, så virkede vores nøgle ikke, de var meget forvirret personalet, generelt dårlig oplevelse.
Se hospedó 2 noches en febrero de 2024
Respuesta de Mohamed Ibrahim, el 25 feb. 2024
Dear Darlig,Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

2/10 Terrible

Sahil

Se hospedó 1 noche en febrero de 2024
Respuesta de Mohamed Ibrahim, el 25 feb. 2024
Dear Sal,Thank you very much for your stay at the Chelsea Harbour Hotel. Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Excelente

Vish

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice and comfortable
Stayed here for work, as I’m a Gold member I did manage to upgrade even without asking they gave me a suite. Unfortunately there was a wedding on and the noise was too loud. Mohit at reception was really nice and gave me another room away from the noise. The room was even bigger, bed was comfortable and had everything I needed. The use of the pool and gym/sauna was good, however the sauna needs a refurb and the steam has been out of order for 5+ months from speaking to members. Overall was good stay
Se hospedó 1 noche en febrero de 2024
Respuesta de Mohamed Ibrahim, el 10 feb. 2024
Dear Mr. VishThank you very much for your stay at the Chelsea Harbour Hotel. It is always nice for all our team that strive to provide the best experience to read a personalized review like yours.I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

2/10 Terrible

Rob

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Suspicious card charges weeks after stay
Hotel wasn't too bad but something dodgy with the payments there. I was over charged / not giving a discount for the meal even though hotels com showed I was entitled to 20% off. I'm still chasing this discount nearly 8 weeks later and to add salt to the wounds they charged me 23gbp yesterday out of the blue . The cite a clerical error but I would be cautious staying in this place and pay cash if possible
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mohamed Ibrahim, el 10 feb. 2024
Dear RobThank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A relaxing spa break in London
The location is surrounded by peaceful settings. Excellent attention to detail. Marina view suite was spacious and well equipped with toiletries and amenities. Was made to feel extra special for my birthday. Spa area was a little small but adequate and relaxing. Food was satisfactory. Service was outstanding with friendly attentive staff in all areas. Overall an outstanding hotel
Se hospedó 1 noche en enero de 2024
Respuesta de Luz Bianco, el 28 ene. 2024
Dear,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the peaceful surroundings and the attention to detail at our hotel. It's wonderful to know that the Marina View Suite met your expectations in terms of space and amenities, and we're thrilled we could make your birthday feel extra special.We appreciate your feedback regarding the spa area and food, and we'll certainly take it into consideration as we strive to improve our services. However, it's truly heartening to hear that the service provided by our friendly and attentive staff stood out. Your satisfaction is our priority, and we are pleased to have met your expectations in this regard.Kind Regards,Luz BiancoGuest Relation Executive

4/10 Malo

Armando

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
It’s in a very good and safe area, but there isn’t much to do around. You will drive or seek a cab for just about anything that you do. On average the cab rides will be around 20 min to get to Westminister and Soho and about 40 min to get to Kensington for example. Check in times are late (3 pm) and in our case the room was not ready for another hour. Would not recommend
Se hospedó 5 noches en diciembre de 2023
Respuesta de Mohamed Ibrahim, el 31 ene. 2024
Dear Armando Thank you very much for your stay at the Chelsea Harbour Hotel. I am really pleased to know that you enjoyed our hotel and Facilities and i am sorry to hear that your found our location bit far to your requirement.I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 Aceptable

Sarah

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
We decided to stay in London for 4 nights & include new years eve.Although it was way out of our price range we chose to use our work bonuses to push the boat out for a one off stay as a well earned treat and chose the chelsea harbour hotel.We had to wait an hour for our room..told it was cleaned but waiting for inspection..there was others too & some who had flown in ,already had a long journey ,now waiting for their rooms.Not offered a drink whilst we waited ,with numerous staff members asking if we was waiting to check in.As well as the same member of staff noticing us still waiting and obviously had forgot about us. We was then told we could have drinks vouchers as an apology for the delay.Fair enough but cut a long story short..we as gusests should not have to keep going to reception to ask for our vouchers.(4 times) Quite embarrassing to go for breakfast each morning and give our room number and be told breakfast is not included in your stay..it was! The guy on the 1st morning even asked us to wait whilst he checked at reception.So why was this not corrected on our 1st morning.No..we had the same embarrassment every morning.Being a 5star, i would like to see some dress code.. people in the restaurant with pyjamas on and our last morning a lady in her dressing gown.The staff seemed to concentrate on particular guests.To be honest,we've had better service abroad staff let it down for our experience but a lovelyhotel
Se hospedó 4 noches en diciembre de 2023
Respuesta de Mohamed Ibrahim, el 31 ene. 2024
Dear Sarah,Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

8/10 Bueno

Jessica Natalie

Se hospedó 10 noches en diciembre de 2023
Respuesta de Mohamed Ibrahim, el 31 ene. 2024
Dear Jessica,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Excelente

mario

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice stay
We enjoyed the kindness of all the stuff
Se hospedó 1 noche en enero de 2024
Respuesta de Luz Bianco, el 28 ene. 2024
Dear Mario,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

4/10 Malo

Akhil

Viaje familiar con niños
No le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Luz Bianco, el 28 ene. 2024
Dear Akhil,I’m sorry for the inconvenient during the arrival at the hotel and I wish I could turn the clock back and provide you with a great welcoming. Also thank you for the feedback in regards of the room.I hope we will be able to welcome you again soon and please do not hesitate to contact me directly for any questions or before your next visit.Kind Regards,Luz BiancoGuest Relation Executive

10/10 Excelente

Rajitha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Luz Bianco, el 28 ene. 2024
Dear Rajitha,Thank you very much for your stay at the Chelsea Harbour Hotel. It is always nice for all our team that strive to provide the best experience to read a personalized review like yours.I look forward to welcoming you soon in the near future.Kind Regards,Luz Bianco

10/10 Excelente

Miguel

Se hospedó 8 noches en diciembre de 2023
Respuesta de Luz Bianco, el 28 ene. 2024
Dear Miguel,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

10/10 Excelente

Hassnein

Se hospedó 2 noches en enero de 2024
Respuesta de Mohamed Ibrahim, el 31 ene. 2024
Dear Hassnein,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Struttura un po’ vecchia che andrebbe ristrutturata, ma camera pulita. Personale gentile e cordiale
Se hospedó 4 noches en diciembre de 2023
Respuesta de Luz Bianco, el 3 ene. 2024
Caro Gaetano,Mi dispiace sentire che hai notato che la struttura potrebbe essere un po' datata e che potrebbe beneficiare di una ristrutturazione. Tuttavia, sono felice che la tua camera fosse pulita e che il personale fosse gentile e cordiale. Il feedback sulla struttura è prezioso, e lo trasmetterò ai responsabili per eventuali miglioramenti futuri.Se c'è qualcos'altro che vorresti condividere o se hai ulteriori domande o richieste, fammelo sapere. Spero che tu abbia avuto nel complesso un soggiorno piacevole, nonostante le considerazioni sulla struttura. Grazie per aver condiviso la tua esperienza!GrazieLuz BiancoGuest Relation Executive

10/10 Excelente

Arun

Se hospedó 1 noche en diciembre de 2023
Respuesta de Luz Bianco, el 3 ene. 2024
Dear Arun,Thank you very much for your stay at the Chelsea Harbour Hotel. It is always nice to read such beautiful reviews, which are inspiring for all our team.I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

8/10 Bueno

Fayann

Se hospedó 6 noches en diciembre de 2023
Respuesta de Luz Bianco, el 3 ene. 2024
Dear Fayann,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

6/10 Aceptable

Benny

Se hospedó 2 noches en diciembre de 2023
Respuesta de Mohamed Ibrahim, el 30 dic. 2023
Dear Benny Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Excelente

Timothy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel and the staff i encountered was all very nice and helpful. Would certainly recommend this hotel and would stay again.
Respuesta de Mohamed Ibrahim, el 30 dic. 2023
Dear Timothy Thank you very much for your stay at the Chelsea Harbour Hotel. It is always nice to read your comment learn from the feedback.I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

2/10 Terrible

TREVOR

Se hospedó 1 noche en diciembre de 2023
Respuesta de Mohamed Ibrahim, el 30 dic. 2023
Dear TrevorThank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 Aceptable

paul

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mohamed Ibrahim, el 30 dic. 2023
Dear PaulThank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 Aceptable

david

Le gustó: Limpieza
No le gustó: Servicio y personal
Respuesta de Mohamed Ibrahim, el 30 dic. 2023
Dear David Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Excelente

Alasdair

Se hospedó 1 noche en diciembre de 2023
Respuesta de Mohamed Ibrahim, el 30 dic. 2023
Dear AlasdairThank you very much for your stay at the Chelsea Harbour Hotel. It is always nice to read such beautiful reviews, which are inspiring for all our team.I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Excelente

Delphine

Se hospedó 4 noches en diciembre de 2023
Respuesta de Luz Bianco, el 3 ene. 2024
Dear Delphine, We look forward to the possibility of welcoming you back in the future. If there is anything we can assist you with in the meantime, please do not hesitate to let us know.Safe travels and warm regards,Luz BiancoGuest Relation Executive

10/10 Excelente

Connor

Se hospedó 1 noche en diciembre de 2023
Respuesta de Luz Bianco, el 3 ene. 2024
Dear Connor,Your feedback is invaluable to us. If there is anything specific you enjoyed or if you have any suggestions for improvement, we would love to hear from you. Your insights will help us continue to provide exceptional service to our guests.Kind Regards,Luz BiancoGuest Relation Executive

8/10 Bueno

Louise

Se hospedó 1 noche en diciembre de 2023
Respuesta de Luz Bianco, el 3 ene. 2024
Dear Louise,We hope your time here was everything you expected and more. Your presence added warmth and positivity to our establishment, and we are grateful for the opportunity to have served you. Our team strives to create memorable experiences for our guests, and we hope we were able to exceed your expectations.Kind Regards,Luz BiancoGuest Relation Executive

2/10 Terrible

Mark

Se hospedó 1 noche en diciembre de 2023
Respuesta de Luz Bianco, el 3 ene. 2024
Dear Mark,Dear Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive