Vista frontal de la propiedad

Opiniones de The Resident Covent Garden

4 out of 5
The Resident Covent Garden
51 Bedford St, London, England

Opiniones

9.8

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 892 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 96 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 10 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 1001 opiniones" "

9.8/10

Limpieza

10/10

Servicio y personal

9.2/10

Servicios

9.8/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jesús Abraham Cantú

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No tengo más que buenos comentarios sobre el hotel. Su ubicación es inmejorable, la propiedad bien cuidada y agradable, mientras que su personal es sumamente amable y servicial. Volvería sin dudas sin visitará Londres nuevamente.
Respuesta de Brendan, Duty Manager, el 2 ago. 2023
Dear Jesús,Thank you for sharing your fantastic feedback about your recent stay at The Resident Covent Garden. We are absolutely thrilled to read that your experience with us was nothing short of excellent.We're delighted that our hotel's unbeatable central location worked well for your visit, providing easy access to all that London has to offer. We're also glad you found our property well-maintained and welcoming, as we take great pride in providing a comfortable and inviting atmosphere for all our guests.Our team is dedicated to providing exceptional service, and we're thrilled to know that our friendliness and helpfulness left a positive impression on you. Your kind words are a great source of motivation for our staff to continue delivering top-notch hospitality.It's fantastic to hear that you had such a great experience that you're already considering coming back to The Resident Covent Garden. We can't wait to welcome you back with open arms next time you visit London.Kind regards,

10/10 Excelente

Jordi

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2023
Respuesta de Nived, el 18 ene. 2023
Dear Jordi,Thank you very much for taking your time to give us a lovely 10/10 review. I am so happy to know that you enjoyed your stay with us. We are really looking forward to welcoming you again in the near future.Kind Regards,Nived SuneeshReception team

10/10 Excelente

Sara Treviño

Viaje en grupo
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Excelente personal, siempre dispuesto a ayudarte en todo. Y la ubicación inmejorable, muy cerca de todas las atracciones principales que se alcanzan a pie
Se hospedó 3 noches en junio de 2022
Respuesta de Eva, el 9 jun. 2022
Estimada Sara, Muchas gracias por su ultima estancia en The Resident Covent Garden y por compartir con nosotros su experiencia. El equipo de recepcion quiere agradecerle sus palabras. Nos alegramos mucho de que el servicio haya sido de su agrado y por supuesto, es un placer para todos nosotros hacer que su estancia sea lo mas placentera posible. Estoy de acuerdo en que nuestra area esta proxima a la mayoria de las atracciones turisticas de Londres y puedes llegar a la mayoria de ellas a pie. Sara, nos encantaria tener la oportunidad de darle la bienvenida de nuevo a nuestro precioso hotel en el futuro. Un cordial saludo, Eva Rodriguez. Reception team.

10/10 Excelente

Laura E Arriaga

Se hospedó 3 noches en mayo de 2022
Respuesta de Reception Team, el 18 ene. 2023
Dear Laura,Thank you for taking the time to rate your stay with us.I am delighted to see that you had a great time at The Resident Covent Garden and we very much look forward to welcoming you back soon.Kind regards,

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One of the best places I’ve ever been, but definitely, the BEST Service ever!
Se hospedó 1 noche en febrero de 2020
Respuesta de Reception Team, el 14 feb. 2020
Dear guest, Thank you so much for this amazing review, it means so much to us. We are so happy to read our hotel was one of the best places you have even been. We always try do deliver the best service and to take care of our guests in order to make them feel at home. Kind regards, Nina

10/10 Excelente

Luis, Madrid

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel excelente, el personal amabilísimos, precioso, cómodo, acogedor. No tengo más que buenas palabras.
Se hospedó 3 noches en enero de 2020
Respuesta de Susana, el 22 ene. 2020
Estimado Luis Ante todo muchas gracias por los comentarios positivos sobre su estancia en el Nadler Hotel de Covent Garden. Nos hace muy feliz saber que disfruto de su estancia en nuestro hotel ya que siempre proporcionamos el mejor servicio a nuestros clientes. Esperamos que en su proxima visita a Londres se aloje en el Nadler Covent Garden Hotel otra vez para poder disfrutar una vez mas de una experiencia memorable.

10/10 Excelente

Monica, Madrid

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El personal fue amabilísimo, especialmente Patrícia, me hizo un upgrade. La ubicación es fantástica, las habitaciones muy cómodas y pese a estar en medio de todo, la insonorización hace que no se oiga nada. No tiene servicio de bar o restaurante pero no se necesita. Me encantó la tarjeta de bienvenida manuscrita y que hubiese unas copas de bienvenida cada tarde, aunque no pude asistir. Repetiré
Se hospedó 1 noche en enero de 2020
Respuesta de Reception Team, el 15 ene. 2020
Querida Monica, Muchas gracias por tomarse su tiempo y compartir su experiencia con nosotros. Estamos encantados de que haya disfrutado de su estancia en The Nadler Covent Garden y de que haya mencionado a Patricia y al equipo. Nos alegra mucho que haya tenido pasado una grata estancia con nosotros y definitivamente esperamos verla de nuevo cuando decida volver a Londres. Gracias una vez mas por sus amables palabras. Atentamente, Eva. Reception team.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff muy amable, las ya oraciones muy cómodas y la ubicación perfecta, diario nos ofrecieron Prosecco por la tarde
Se hospedó 4 noches en octubre de 2019
Respuesta de Pablo - Reception Team, el 12 oct. 2019
Estimado/a huésped, Muchas gracias por tomarse su tiempo en dejarnos tan preciado comentario. Me alegra saber que su interacción con nuestro equipo fue tan plácida, pues es lo que nos motiva para seguir ofreciendo y mejorando nuestra atención al huésped. La localización de Nadler Covent Garden no podría ser mejor y me alegro que hayan disfrutado del barrio de Covent Garden. Esperamos verle en futuros viajes a Londres. Le estaremos esperando con una copita de vino por las tardes! Reciban un cordial saludo, Pablo

10/10 Excelente

Claudia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2019
Respuesta de Matilde, el 24 sept. 2019
Dear Claudia, We are delighted to hear that you had enjoyed your stay in our hotel. We'll be more than happy to have you back in the future. Kind regards Matilde Reception Team

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfecta situación, habitación magnífica. Las recepcionistas muy serviciales. Rodeado de muchos sitios para comer Recomendable 100%
Se hospedó 3 noches en agosto de 2019
Respuesta de Bettina, el 25 ago. 2019
Thank you so much for your kind comment and 5* review following your stay at The Nadler Covent Garden. So happy to know that you had a great time with us and looking much forward to welcome you back in the future. Kind regards, Bettina

10/10 Excelente

Cliente verificado

Se hospedó 6 noches en julio de 2019
Respuesta de Laura, el 22 jul. 2019
Dear Guest, Thank you very much for you nice review at The Nadler Covent Garden. We are delighted to see that you enjoyed your stay with us. As the hotel just opened on the 4th of February, it is brand new and located in the heart of London where most of the main attractions are walking distance from us and surrounded with restaurants and shops. Looking forward to welcoming you again sometimes soon. Kind Regards, Laura Reception Team

8/10 Bueno

Graciela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lo volvería a elegir
Excelente personal, la habitación pequeña pero de muy buen gusto en la decoración, y muy buena ubicacion
Se hospedó 1 noche en julio de 2019
Respuesta de Bettina Lindgreen, el 10 jul. 2019
Dear Graciela, Thank you for taking your time posting an online review following your stay at The Nadler Covent Garden. I am pleased to know you had a great stay with us. Kind regards, Bettina

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gustó la localizacion centrica y la amabilidad del personal. El hotel no cuenta con desayuno.
Se hospedó 2 noches en junio de 2019
Respuesta de Maria Ignat, el 15 jun. 2019
Dear guest, Thank you for the positive feedback.We really appreciate it. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Kind regards, Maria Ignat

8/10 Bueno

Rahul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Overall a pleasant experience. Close to everything or most things that you’d want to see in London as a tourist. Quite a few restaurants / eateries in close proximity to the property. It is more aptly a bed and breakfast and not so much of a hotel . There is not a real lobby or restaurants on site. They have a check in area with a table and two Loungers and a window bench. That’s pretty much it for Lobby. Rooms are on the very small size. We had two suit cases and if you open both, besides your bed, that’s pretty much the room. Washroom is equally small with a tiny wash basin but has Molton Brown Toiletries. Overall , if you want to be close to the strand, Big Ben, Westminster Abbey, Covent Garden, Soho, Chasing Cross, shopping and dining but don’t mind extremely small quarters , you be pleasantly surprised. If you are expecting a hotel, especially if you are from North America, you may be disappointed with the size of the room and the toilet.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Takayo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Brendan, Duty Manager, el 6 may. 2024
Dear Takayo,Thank you for staying with us at The Resident Covent Garden and for leaving us a perfect rating! I am delighted you had a fantastic stay with us, and we hope to be able to welcome you again the next time you return to London!

10/10 Excelente

Henry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is in a great location. Next to many dining options and the theatre district. Hotel was very clean and my room was very quiet. Staff was very attentive. I would stay again
Se hospedó 4 noches en abril de 2024
Respuesta de Reception Team, el 4 may. 2024
Dear Henry,Thank you for choosing us at The Resident Covent Garden and for sharing your excellent rating and feedback. I'm delighted to hear that you had a wonderful experience during your stay with us!I am extremely pleased that you found your room to be very nice and clean. Our top housekeeping team works hard to supply spotless rooms, and I am so glad to know that their work is noticed and appreciated! Additionally, our team takes great pride in providing excellent service, and we're thrilled that we made an excellent impression on you.Henry, your kind words mean a lot to us. We look forward to have the opportunity to welcome you back to The Resident Covent Garden for another enjoyable stay!

10/10 Excelente

Sue

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfy beds, friendly staff, fancy toiletries, super shower, great for theatres, happy customer
Se hospedó 2 noches en mayo de 2024
Respuesta de Tommy - Reception Team, el 3 may. 2024
Dear Sue, thank you for your kind review and feedback. We are delighted to know that you have had a pleasant stay at our hotel. The rooms are furnished with a mini kitchen along with the basic utility. Windows are equipped with a tripled glazed that should block out most of the noises from outside. Our housekeeping team is always working their utmost to make sure the rooms are cleaned, maintained, and well presented to a high standard. The hotel is located at the heart of London especially at Covent Garden. There are a variety of restaurants, bars, theatres, attractions, and more. Our reception team are knowledgeable of the neighbourhood and are happy to provide recommendations. We serve evening drinks from 6pm to 7pm every night. So that no one misses out on a complimentary glass of prosecco, red or white wine. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.

10/10 Excelente

Darlene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Tommy - Reception Team, el 4 may. 2024
Dear Darlene, thank you for your kind review and feedback. We are delighted to know that you have had a pleasant stay at our hotel. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.

10/10 Excelente

Lynn

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff responded immediately after I emailed them that I thought I had left an item behind in my room. They found the item and offered a couple options for restoring it to me. They were always helpful and polite during our email and phone exchanges. I am extremely grateful that due to their gracious help my left behind item will be mailed to me shortly.
Se hospedó 4 noches en abril de 2024
Respuesta de Brendan, Duty Manager, el 1 may. 2024
Dear Lynn,Thank you for choosing The Resident Covent Garden and for taking the time to share your excellent rating and wonderful feedback with us!I'm delighted to see that our team provided exceptional service and assistance during your recent stay. Ensuring that our Residents feel supported and well taken care of is our priority, and I am thrilled that our team responded quickly and professionally to your inquiry about your left-behind item.Your kind words about our team's helpfulness and politeness mean a lot, and I will be sure to share your feedback with everyone! We're grateful for the opportunity to assist you and ensure that your experience with us was positive and stress-free.Lynn, the next time you return to London, we hope to be able to see you again! We would love to have the opportunity to welcome you back to The Resident Covent Garden for another wonderful stay!

10/10 Excelente

Alexis X

Viaje familiar
Very nice room! All clean and awesome staff!
Se hospedó 3 noches en abril de 2024
Respuesta de Brendan, Duty Manager, el 28 abr. 2024
Dear Alexis,Thank you for choosing us at The Resident Covent Garden and for sharing your excellent rating and feedback. I'm delighted to hear that you had a wonderful experience during your stay with us!I am extremely pleased that you found your room to be very nice and clean. Our top housekeeping team works hard to supply spotless rooms, and I am so glad to know that their work is noticed and appreciated! Additionally, our team takes great pride in providing excellent service, and we're thrilled that we made an excellent impression on you.Alexis, your kind words mean a lot to us. We look forward to have the opportunity to welcome you back to The Resident Covent Garden for another enjoyable stay!

10/10 Excelente

Stuart

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location. Amazing showers. Super quiet. Comfy beds
Se hospedó 4 noches en abril de 2024
Respuesta de Brendan, Duty Manager, el 28 abr. 2024
Dear Stuart,Thank you for choosing The Resident Covent Garden and for sharing your perfect rating and feedback with us!I agree, our central location in Covent Garden is perfectly located in the heart of London. It is a highlight for our Residents, and we're pleased that it contributed positively to your visit. Being situated in such a prime location means our Residents have easy access to the top attractions and amenities in London!I'm also thrilled to know that you enjoyed our amazing showers, quiet environment and comfy beds. Our windows are all triple-glazed to minimise all noise in the room, and our showers are the highlight of the bathroom - simply incredible!Stuart, thank you once again for your kind words and excellent feedback. We look forward to having the opportunity to welcome you back to The Resident Covent Garden for another enjoyable stay!

10/10 Excelente

peggy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There are no words adequate enough to describe how amazing this hotel and its staff was. They epitomize hospitality and I will return soon🙏
Se hospedó 4 noches en abril de 2024
Respuesta de Brendan, Duty Manager, el 28 abr. 2024
Dear Peggy,Thank you for choosing us at The Resident Covent Garden for your recent trip to London! I would also like to thank you for taking the time to share your wonderful feedback with us. I am thrilled to see that you had an fantastic experience during your stay!It is amongst our top priorities to provide exceptional service and create memorable experiences for our Residents, and I'm delighted that our team exceeded expectations! I will be sure to share your lovely comments with every member of our team and they will be overjoyed to hear your words.Peggy, we look forward to you returning to London! All of us at The Resident Covent Garden can't wait to host you again for another excellent stay!

10/10 Excelente

Nataliia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love 💕
Se hospedó 2 noches en abril de 2024
Respuesta de Brendan, Duty Manager, el 28 abr. 2024
Dear Nataliia,Thank you for choosing The Resident Covent Garden for your recent trip to London and for sharing your perfect rating with us. I am delighted to hear that you had a lovely experience during your stay! I am thrilled to know that you loved your time with us. We hope to be able to welcome you again the next time you return to London for another excellent stay!

8/10 Bueno

Darren

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was convenient to all our needs.
Se hospedó 2 noches en abril de 2024
Respuesta de Tommy - Reception Team, el 20 abr. 2024
Dear Darren, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. We hope to see you again in the future.

10/10 Excelente

Elizabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved it!
Se hospedó 2 noches en abril de 2024
Respuesta de Tommy - Reception Team, el 20 abr. 2024
Dear Elizabeth, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. As you have noted. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. We hope to see you again in the future.

10/10 Excelente

Frank

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic location, staff, and room. It was really quiet, the bed was great, and the shower is great. Would absolutely stay here again.
Se hospedó 4 noches en abril de 2024
Respuesta de Brendan, Duty Manager, el 9 abr. 2024
Dear Frank,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London and for taking the time to share your positive comments with us! I am delighted to see that you had a fantastic experience during your time with us and that you found your overall stay to be excellent.Ensuring a peaceful and comfortable stay for our Residents is any hotel's top priority, and I'm thrilled to see that you found your room to be quiet and the bed comfortable. Despite being in the middle of downtown London, our windows are triple-glazed! As you discovered, even our rooms on the lower levels and facing the street have very little noise coming in from the outside. I also agree that our showers are excellent, I wish I had one in my house! Frank, thank you for your recommendation! We are glad to see that you would return to stay with us the next time you return to London, and we are looking forward to seeing you again soon for another fantastic stay!

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient location to restaurants, coffee shops, sites, underground.
Se hospedó 4 noches en abril de 2024
Respuesta de Brendan, Duty Manager, el 6 abr. 2024
Dear James,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London. We greatly appreciate you taking the time to share your positive feedback! I'm delighted to see that you found our hotel's location to be convenient for exploring the vibrant surroundings of Covent Garden.Being situated in such a central location means that our Residents have easy access to an abundance of restaurants, coffee shops, and popular attractions in the area. Additionally, our proximity to four London Underground stations ensures ease of travel around London, allowing you to make the most of your visit to the city.James, we appreciate your recommendation and would love to see you again the next time your return to London for another excellent stay!

10/10 Excelente

Olivier

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bel hôtel, très propre, bien situé. Beaucoup de choses se font à pied, sinon, métro tout près. Un petit frigo et un micro-ondes dans la chambre, c'est apprécié. Une mention pour le personnel professionnel!
Se hospedó 4 noches en marzo de 2024
Respuesta de Brendan, Duty Manager, el 5 abr. 2024
Cher Olivier,Merci d'avoir séjourné avec nous au Resident Covent Garden et d'avoir pris le temps de partager votre note exceptionnelle et votre expérience positive dans notre hôtel ! Nous sommes ravis d'apprendre que vous avez trouvé le Resident Covent Garden beau, propre et bien situé. C'est merveilleux que vous ayez apprécié la commodité de pouvoir explorer de nombreuses attractions à pied et d'avoir le métro à proximité pour une exploration plus approfondie.Nous sommes heureux que vous ayez trouvé les équipements de votre chambre, tels que le petit réfrigérateur et le four micro-ondes, utiles et appréciés. Fournir ces commodités fait partie de notre engagement à garantir à nos résidents un séjour confortable et pratique.De plus, nous sommes ravis que vous ayez trouvé notre équipe professionnelle. Fournir un service exceptionnel est une priorité absolue pour nous et nous sommes ravis que notre équipe ait dépassé vos attentes.Merci encore pour votre belle critique et nous sommes impatients de vous accueillir à nouveau au Resident Covent Garden dans le futur !

10/10 Excelente

Neal

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location, staff assistance
Se hospedó 3 noches en marzo de 2024
Respuesta de Eva Rodriguez, el 4 abr. 2024
Dear Neal,Thank you very much for sharing your thoughts with us!We are thrilled that you have found your location convenient for your plans in London.Hopefully you could enjoy of the many London attractions that are walking distance from our property.Neal, our team appreciates that you have chosen us for your last stay in London and we would love to have the opportunity of welcoming you back!Kindly,Eva RodriguezReception team.

10/10 Excelente

SHANNON, NOBLESVILLE

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
From the moment we booked, checked in, and enjoyed our stay with The Resident Covent Garden…perfection. The friends (staff) who made our stay unbelievably comfortable and welcoming are the most professional, friendly, and cannot be matched. The location is the best. Covent Garden is the most fun area with so much to do. We will be back!
Se hospedó 4 noches en marzo de 2024
Respuesta de Eva Rodriguez, el 4 abr. 2024
Dear Shannon,Thank you very much for sharing your your experience with us.We are delighted that you have enjoyed your time with us!! It is lovely to learn that you found our location convenient for your needs and we hope that you have enjoyed of the multiple attractions that we have within walking distance.Our reception team really appreciates your kind words!! We always give our very best to make sure that you have an amazing time.Very looking forward to welcoming you back next time you come to London!!Kindly,Eva Rodriguez.Reception team.

10/10 Excelente

Daniel, Hialeah

Viaje en grupo, Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff at the front dest were so professional and go beyond, we were celebrating my daughter's 15 birthday and they had something special prepared for her in our room. Thank you so much for your kindness.
Se hospedó 3 noches en marzo de 2024
Respuesta de Brendan, Duty Manager, el 26 mar. 2024
Dear Daniel,Thank you for choosing to celebrate your daughter's quinceañera with us at The Resident Covent Garden, and for taking the time to share your wonderful feedback. I'm thrilled to see that our team provided you with exceptional service and made your daughter's 15th birthday celebration extra special!It warms my heart to know that our efforts to make your stay a special one were appreciated and that we could contribute to making your daughter's birthday memorable. Your kind words will be shared with our entire team as recognition of their professionalism, kindness and hospitality.I'm delighted that you chose to celebrate this special occasion with us, and we hope that your daughter had a fantastic birthday experience. Daniel, the next time you return to London, we hope to be able to see you again for another fantastic stay!

10/10 Excelente

Olatunde, Richmond

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were great. They catered to our needs with small kids. The location is 2mins away from everything Covent garden has to offer and bus and underground routes.
Se hospedó 3 noches en marzo de 2024
Respuesta de Tommy - Reception Team, el 25 mar. 2024
Dear Olatunde, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. As you have noted. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to see you again for your next future stay.

10/10 Excelente

Brandon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was incredibly friendly and helpful with all my questions and concerns. Convenient location to the Strand
Se hospedó 1 noche en marzo de 2024
Respuesta de Brendan, Duty Manager, el 19 mar. 2024
Dear Brandon,Thank you for choosing to stay with us at The Resident Covent Garden during your recent trip to London! We are delighted to receive your rating and see your positive feedback about your stay.I am heartened to see that you found our team extremely friendly and helpful. One of our top priorities is to provide exceptional service and to ensure that our guests have a comfortable and memorable stay, and I'm delighted to see that we have succeeded in our goal.I am also glad that you found our location convenient, right along The Strand. We are within walking distance of four London Underground stations and many bus stops, allowing our Residents complete access to our bustling city!Brandon, the next time you return to London, we would love to see you again! We look forward to the pleasure of welcoming you back to The Resident Covent Garden for another enjoyable stay.

10/10 Excelente

Daniel

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, friendly staff, would highly recommend this hotel.
Se hospedó 3 noches en marzo de 2024
Respuesta de Brendan, Duty Manager, el 13 mar. 2024
Dear Daniel,Thank you for choosing us at The Resident Covent Garden and for taking the time to share your experience with us! We appreciate your wonderful feedback about your stay.I'm delighted to see that you enjoyed our fantastically-central location and found our lovely team friendly. It warms my heart that you enjoyed your stay with us so much that you would recommend us to others. We are delighted to have met your expectations!Daniel, we look forward to the pleasure of welcoming you back to The Resident Covent Garden for another fantastic stay!

10/10 Excelente

Kevin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location, hotel was clean and well groomed. The hotel staff were all incredibly friendly and efficient all
Se hospedó 1 noche en marzo de 2024
Respuesta de Joel Abaquin, el 8 mar. 2024
Dear Kevin,Thank you so much for your review and feedback. We are delighted to know that you have had a fabulous stay at our hotel. As you have mentioned. The Resident Covent Garden is located at the heart of London. There are many restaurants, bars, theatres, attractions, etc. All within 5 to 20 minutes of walking distance from the hotel. Thank you for the positive note on our team members. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to welcome you again for your next future stay.Kind Regards,Joel - Reception Team

10/10 Excelente

Magda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was an amazing experience! The staff the location Amazing!
Se hospedó 1 noche en marzo de 2024
Respuesta de Joel Abaquin, el 8 mar. 2024
Dear Magda,Thank you so much for your review and feedback. We are delighted to know that you have had a fabulous stay at our hotel. As you have mentioned. The Resident Covent Garden is located at the heart of London. There are many restaurants, bars, theatres, attractions, etc. All within 5 to 20 minutes of walking distance from the hotel. Thank you for the positive note on our team members. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to welcome you again for your next future stay.Kind Regards,Joel - Reception Team

10/10 Excelente

Kaori

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
ロンドンの中心地にあり地下鉄やバスもすぐ利用でき立地も最高です。ホテルは清潔で部屋はコンパクトに必要なものヘアドライヤー、電子レンジ、浄水器、アイロンが揃っていて、とても居心地がよかったです。そして何よりもスタッフが親切なこと、到着した時にもらったWelcomeCardが手書きでイラストまで描いてあったのです!感激して持って帰りました。本当におすすめのホテルです!
Se hospedó 3 noches en febrero de 2024
Respuesta de Tommy - Reception Team, el 5 mar. 2024
親愛なるKaori、親切なレビューとフィードバックをありがとう。 ホテルの清掃が行き届いており、設備も整っていると感じていただけて大変嬉しく思います。 私たちのハウスキーピングは、お部屋がお客様の標準に保たれるよう常に熱心に取り組んでいます。 ホテル内にはバーやレストランの施設はございません。 近隣にはたくさんのホテルがあり、すべてホテルから徒歩5〜10分以内にあります。 当社のチームメンバーはこの分野に精通しており、推奨事項について喜んでお手伝いいたします。 ただし、地元のコーヒーショップの1つと提携しています。 オプションで朝食をお部屋まで配達するサービスをご利用いただけます。 朝食メニューの注文は到着時に提供されるか、後でリクエストされます。 毎晩18時から19時まではイブニングドリンクもご用意しております。 無料のプロセッコ、赤、白ワインを見逃す人はいません。 窓は三重ガラスになっており、外からの騒音はほとんど遮断されます。 快適にお休みいただけたとのこと、誠にありがとうございます。 ザ レジデント コベント ガーデンにご宿泊いただきありがとうございます。またのお越しをお待ちしております。

10/10 Excelente

Shani

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had a wonderful stay at this property. The staff were fabulous and went the extra mile for guests. You can tell that it is under great management and they care about customer service. We loved the free happy hour of bubbles and wine - this was a lovely touch for guests. The hotel felt luxurious on all levels and surprisingly we did not hear any street noise or disturbance. Thank you for a wonderful stay, we will be back.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brendan, Duty Manager, el 2 mar. 2024
Dear Shani,Thank you for choosing to stay with us at The Resident Covent Garden and for your perfect rating and your wonderful feedback about your stay!I am heartened to see that you had a fabulous experience with our team and that they went the extra mile for you. Providing exceptional service and ensuring our Residents are cared for are our top priorities, and I'm thrilled that we exceeded your expectations!I'm delighted that you enjoyed our evening drinks where we serve complimentary glasses of wine and prosecco – we agree that it's a lovely touch for our Residents. Your compliments about the hotel feeling luxurious on all levels are truly appreciated by all the team.Shani, I am pleased to see that you plan on returning to stay with us! We look forward to the pleasure of welcoming you back to The Resident Covent Garden for another wonderful stay!

10/10 Excelente

Svetlana, Vancouver

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like everything about this hotel: location very convenient, room is small, but cozy and comfortable, good amenities and comfortable bed. Staff and service just perfect! I would recommend this hotel to everyone!
Se hospedó 4 noches en febrero de 2024
Respuesta de Brendan, Duty Manager, el 1 mar. 2024
Dear Svetlana,Thank you for choosing to stay with us at The Resident Covent Garden! I am delighted to see your wonderful review and excellent rating!I am very pleased to see that you liked everything about The Resident Covent Garden. To know that you found our location very convenient, your room cosy and comfortable and the amenities satisfactory is to know that we have done our job! I'm especially pleased that you had a positive experience with our team and service, and we appreciate your recommendation to your friends and family. Our maintenance team member Oleg enjoyed speaking with you during your stay with us!Svetlana, the next time your return to London, we would love to have the opportunity to host you again! We look forward to welcoming you back to The Resident Covent Garden for another excellent stay!

10/10 Excelente

Kathryn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en febrero de 2024
Respuesta de Brendan, Duty Manager, el 23 feb. 2024
Dear Kathryn,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London. I am delighted to see your perfect score. Thank you for letting us know you had a fantastic stay, and we hope to see you again the next time you visit London!

10/10 Excelente

Catherine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely staff, rooms , decor, bathrooms, and extremely comfy beds!
Se hospedó 3 noches en febrero de 2024
Respuesta de Brendan, Duty Manager, el 14 feb. 2024
Dear Catherine,Thank you for choosing The Resident Covent Garden for your recent trip to London and for your perfect rating! We appreciate your positive feedback about our lovely team, rooms, décor, bathrooms and comfy beds.Ensuring our Residents have a comfortable and enjoyable stay is a top priority for us, and I'm delighted to hear that we met your expectations.Should your travels ever bring you back to our wonderful city, we would be honoured to have the opportunity to welcome you again for another fantastic stay!

10/10 Excelente

Pedro Jorge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en febrero de 2024
Respuesta de Eva Rodriguez, el 13 feb. 2024
Dear Pedro,Thank you very much for your last stay and for taking the time for rating us!We are thrilled to learn that you had a great stay with us and we really hope to have the opportunity of welcoming you back in the future :)Warmly,Eva Rodriguez.Reception team.

10/10 Excelente

SeongMin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
clean, kind and safe
Se hospedó 4 noches en febrero de 2024
Respuesta de Patricia, el 11 feb. 2024
Dear SeongMin,Thank you very much for taking the time to share this great review. I could not be happier to read that you found everything clean and that you felt safe during your stay with us. I do hope we will have the opportunity to welcome you back soon.Kind regards,Patricia

10/10 Excelente

Keeley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brendan, Duty Manager, el 10 feb. 2024
Dear Keeley, Thank you for staying at The Resident Covent Garden for your recent trip to London and for taking the time to leave us a review! It was a pleasure having you stay with us .The next time you return to London, we are eager to be able to host you again for another wonderful stay!

10/10 Excelente

Mattias

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Brendan, Duty Manager, el 10 feb. 2024
Dear Mattias,Thank you for staying with us at The Resident Covent Garden for your recent trip to London! It was a pleasure having you and your family stay with us. I am delighted to see that you had an excellent stay with us.The next time you return to London, we would be delighted to be able to host you again for another fantastic stay!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent hotel in covent garden
Very friendly staff, comfortable room, everything spotlessly clean .. will definitely stay again.
Se hospedó 3 noches en febrero de 2024
Respuesta de Brendan, Duty Manager, el 10 feb. 2024
Dear Resident,Thank you for choosing The Resident Covent Garden for your recent trip to London and for taking the time to share your excellent experience with us.It's wonderful to see that you found our team very friendly, the room comfortable, and everything spotlessly clean. These are, of course, our top priorities, and I will pass on your kind words to all involved in making your stay with us so enjoyable!The next time you return to London, we would love to see you again! We would relish having the opportunity to welcome you back to The Resident Covent Garden for another fantastic stay!

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect stay
Hotel was amazing and the staff couldn’t have been more helpful. Hotel doesn’t have a bar or restaurant but I feel this doesn’t matter due to the fact you are in central London. Rooms are comfortable and have kitchen facilities which is a nice addition. It was also my birthday during the visit, I had mentioned this to receptionist during check in and when I came back from my evening out there was balloons and chocolates waiting. A nice touch.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brendan, Duty Manager, el 8 feb. 2024
Dear Mark,Thank you for choosing us at The Resident Covent Garden for your birthday trip to London! We appreciate you taking the time out of your day to leave us such a great score and lovely review!I am delighted to see that you loved our hotel! I agree that we have outstanding team members eager to help make your stay just that much better. We love to provide exceptional service and ensure our Residents have a memorable experience, and I am thrilled that we exceeded your expectations.I am very glad to see that you enjoyed the comfort of our rooms and the added convenience of our mini-kitchen! I agree that, due to our outstanding location, having a restaurant is not necessary due to the abundance of wonderful options in the immediate proximity!Mark, we would love to see you again the next time you return to London. We hope to have the opportunity to welcome you back to The Resident Covent Garden for another perfect stay!

10/10 Excelente

KANG

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 8 noches en enero de 2024
Respuesta de Brendan, Duty Manager, el 21 mar. 2024
Dear Kang,Thank you for staying with us at The Resident Covent Garden and for taking the time to leave us a excellent rating! It was a delight hosting you for the eight days you stayed with us and we hope to see you again soon!

10/10 Excelente

ANNETTE M

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Brendan, Duty Manager, el 1 feb. 2024
Dear Annette,Thank you for choosing to stay with us at The Resident Covent Garden and taking the time to provide us with a review score!I am delighted to see your excellent rating and am very glad to know you had a fantastic stay with us. Should you return to London, we would love to have the opportunity to host you again!

10/10 Excelente

Chia-Hao

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
非常好
地點棒,價格公允,態度佳,隔音好,環境乾淨~
Se hospedó 9 noches en enero de 2024
Respuesta de Tommy - Reception Team, el 30 ene. 2024
親愛的 Chia-Hao,感謝您留下精彩的評論。 我們感謝您給我們留下的回饋。 我們很高興得知您在酒店度過了舒適的時光。 我們希望您下次入住我們酒店時再次見到您。