Dear Jesus,Thank you so much for choosing The Thistle Holborn as your accommodation in London as well as for taking the time to share your experience with us.We are delighted to hear that you found our location & hotel convenient. Our location is definitely one of the things we are very proud of about our hotel.We truly appreciate that you also found our approach and efficiency welcoming, positive towards our guests which is our most priority.We truly appreciate once again for your amazing feedback and hope to see you soon when you come next in London. We wish you a lovely day ahead, Best regards,Mehnur Sultana FaradibaReception

Dear Ricardo, Thank you for your recommendations further to your stay with us at Thistle Holborn! I am pleased to read that your overall experience was an enjoyable one and that our team were able to make your time here as comfortable as possible. We all look forward to welcoming you back to the hotel in the near future. Kind regards, Maria Gallego Front Office Manager

Thanks for staying with us. We appreciate your feedback!

Dear (Guest Name), Dear guest, I trust my response finds you well. First and foremost, thank you so much for choosing The Thistle Holborn whilst staying in London as well as for taking the time to share your experience with us. We take great pride in delivering outstanding customer service to all our guests and I am delighted to see our team succeeded at it on your recent stay with us! I will share your valuable feedback with our teams, to encourage them to continue delivering an exceptional service to all our guests. Please do not hesitate to come back to the hotel on a future occasion, we will do our best to ensure that your next visit to The Thistle Holborn will be as enjoyable as the last one. We are very much looking forward to welcoming you again next time you will be visiting London. With my best regards, Ruben Molledo Operations Manager

Dear Guest, Hope my response finds you well. all, thanks for your feedback on your recent stay with us, it only pleases us to receive honest comments on our hotel team and service. I have shared your comments with the team and we will all be looking forward to welcoming you to the hotel on a future occasion. Many thanks again for your time and great feedback on our team and service at the Thistle Holborn! Kind regards, The Holborn Team

Thank you very much for your review.

Thank you very much for your review.

Dear Valued Guest, Thank you for your review and for highlighting the aspects of your stay that you enjoyed. We hope to have the opportunity to welcome you back in the future. Kind Regards, Tolga Ersen Operations Manager

Querida Irene Me gustaría agradecerle por haber elegido el Thistle Holborn Hotel para su reciente estadía en Londres. Le agradezco que se haya tomado su tiempo para hacernos conscientes de su experiencia bastante negativa, sus comentarios son sin duda altamente valorados. Me decepciona saber que ha tenido una experiencia desagradable durante su estancia con nosotros. He compartido sus comentarios con el Gerente de limpieza del hotel para investigar y tomar las medidas necesarias para que no haya dudas. Por favor, acepte mis disculpas. Esperamos darle la bienvenida nuevamente. Atentamente, Tolga Ersen Operations Manager

Thanks for staying with us. We appreciate your feedback!

Estimado huésped, me gustaría agradecerle que haya elegido a Thistle Holborn-The Kingsley para su reciente estancia en Londres. Aprecio que se tome su tiempo para hacernos conscientes de su experiencia bastante negativa, sus comentarios son ciertamente muy valorados. En primer lugar, en nombre del equipo, acepte mis más sinceras disculpas por los diversos problemas encontrados durante su visita. Mi equipo se pondrá en contacto con usted directamente con respecto a su estadía y esperamos recibir una respuesta suya. Saludos cordiales Tolga Ersen Operations Manager

Thank you for taking the time to post a rating of your experience.

Estimada Inés: Estamos encantados de saber que tuvo otra estadía placentera en nuestro hotel con una ubicación céntrica y un servicio atento durante todo el tiempo. Es encantador leer tu hermosa reseña. Aquí, en el Thistle Holborn - The Kingsley Hotel, nos comprometemos a brindar a nuestros huéspedes el servicio de la más alta calidad, inmaculadas instalaciones y gran atención al detalle. Estamos muy contentos de haber podido exceder sus expectativas. Esperamos con ansias el placer de darle la bienvenida como huésped recurrente en su próxima visita a Londres. Saludos cordiales, Tolga Ersen Operations Manager

Dear LeahThank you so much for your Feedback, I am glad you had a great time during your stay with us. We are looking forward to welcoming you back in the near future.Kindest Regards,Raúl Muñoz -Reception Manager-

Dear GuestThank you very much for your Feedback which is important for us, I am glad you had a great time during your stay with us and hope to have you back in the near future..Kindest Regards,Raúl Muñoz -Reception Manager-

Thank you for your feedbackKind Regards,Raúl Muñoz-Reception Manager-

Dear Guest,Thank you for taking the time to give us your feedback, We hope to welcome you back in the future,kindest Regards,Raúl Muñoz

Hello Jen,Thank you for your feedback, we hope to see you again in the near futire.Kind regards

Hello Margaret,Thank you for your feedback, we are happy to see that you had a lovely stay with us and look forward to seeing you with us agian in the near future.kind regards

Thank you Yuriko,your feedback is very important to us and we are happy tot see that you had a lovely stay,we hope to see you again.Kind regards

Hello Valerie,thank you for your feedback, we have a 24hr reception.We do room move if we have the availability, please reach out to our team next time who would be more than happy to assist.Kind regards,

Hello Brett,I hope you had a good stay with us, you have not left any feedback for us to work on, cold you be so kind as to contact us directly to see where we could have improved on your stay.Kind regards,

Dear MatthewThank you for your Feedback.Kindest Regards,Raúl Muñoz -Reception Manager-

Hello Paolo,We do jhope to see you again in the future and we are happy you had a good stay with us.

Dear Gary,Thank you for your feedback. We are glad you could make the most of your stay thanks to our location.We hope to see you soon again.

Dear Emma,Thank you very much for sending us your review, we are glad that you enjoyed your stay with us and we will be more than happy to welcome you back in the near future.Warmest Regards, Raúl Muñoz -Reception Manager-

Hello Linda,We look forward to seeing you again.

Dear Jeffrey,Thank you for your review.I am pleased that you had a pleasant stay with us.Apologies that we didn't fully meet your expectations and thank-you for highlighting these issues mentioned above, this allows us to improve our product and service in the future.It would be a pleasure to welcome you back on your next trip to London for an improved experience.Best regards.Michael Ferraz - Reception Manager

hello thank you for the feedbackWe hope to see you back again

Thank you for your feedback,

Dear DeanThank you so much for sending us your review, you are more than welcome to come over anytime in the future.Kind Regards,Raúl Muñoz - Reception Manager-

Hello Mark,Sorry to see you scored us a 2 with no feedback to work on, hopefully we will see you again and an change that to a better experience for you.Kind regardsJaime

Hello Jessica,We hope to see you back again.

Hello Chantal,Im sorry to read this, please make sure to communicate these things to the team so we can adress them straight away and make your experience more pleaseurable.

Hello,We are hapy to see this and look forward to seeing you agian.

Thank you James.We look forward to seeing you back again.

Dear Ritchie,Thankyou for your kind words. We are very pleased to know that you had a wonderful visit. Our team is working tirelessly to provide you with the best hospitality experience.. We hope to see you soon!

Hello Christopher,Thank you for your feedback and patience, Since then we did mange to put a plan inplace for the fulty issue.We hope this hasnt put you off and do look forward to seeing you back again.

Dear Carol,Thankyou for the feedback, I have passed on the feedback to the team and I will personally check with the lady you encountered the unsated greeting from, We will make sure to provide a better service the next time you are here. I am glad that you enjoyed your stay and the rest of the team was helpful.

Hello erez,We hope to see you back to tunr the 4 into a 5

Hello Emily,You have not added any feedback, we hope to see you again to turn the 8 into a 10.

Hello Elizabeth, Wwe hope to see you again.

Hello Mark,We are happy to see you had a lovely stay, we hope to see you back again.

Hello,Im sorry to see that you did not have a pleasant stay, I dont see any feedback given to the team, had you done so we could ahve make sure you have better experience.

Hello,We hope to see you again.

Hello Megan,Thank you for your feedback, we are are happy you enkouyed your stay with us, we hope to see you again.

Dear Guest,Thank you for your feedback.I am pleased that you had an overall enjoyable stay at our hotel and that you particularly enjoyed your room and our central location.Please accept our apologies about the extra bed, I will flag this up with the relevant department to see if there is any way we can make them more comfortable.Thank you for choosing the Thistle Holborn for your stay and it would be our pleasure to welcome you back again in the future.Best regards,Michael Ferraz - Reception Manager

Dear Ross,Thank you for your feedback.I am disappointed to see that your stay wasn't the most pleasant, we really appreciate your feedback as it helps us see what we can improve on.I will flag all your concerns to the relevant departments so that we can put in corrective measures or review the existing ones so that we can prevent issues like this to reoccur.Best regards,Michael Ferraz - Reception Manager

Hello, Thank you for your feedback