Recepción

Opiniones de Jetty Motel The Entrance

4 out of 5
Jetty Motel The Entrance
353 The Entrance Road, Long Jetty, NSW

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 194 de 409 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 163 de 409 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 38 de 409 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 409 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 409 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

8.2/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Merrill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly helpful staff. Very pet friendly, even giving treats for my dog. Very comfortable bed. Lovely large clean room. Thank you
Se hospedó 1 noche en marzo de 2024
Respuesta de Jan, el 27 mar. 2024
Thank You So Much Your Lovely Review and we are so glad you enjoyed your stay with us and look forward to welcoming yourself / family / friends again in the future

4/10 Malo

Dan

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
i don't like the staff how the service has been done.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jan, el 10 mar. 2024
Thank You For Staying With us At Jetty Motel , We are sorry to see your review as it doesnt reflect our motel or our staff , sadly since your arrival at our motel you refused to follow direction of staff , you became very demanding of our staff members and when our night receptionist tried to gently explain the rules on seafood , you got very heated when simply explaining the rule is no seafood in any fridge within the motel as it a health and safety issue for all guest as you didnt understand that by doing that it runs major risk if we have a fellow guest checking in and may have a allegic reaction to seafood that may make them getting very ill or even cause death for some people with a seafood allegry , as your fully aware when you stay in any MOTEL there rules and guidelines to be followed for the safety of all guest and staff members now the seafood wasnt the only issue but i am not one to list all the rules you did break , i tried to speak to you nicely , i also explained it a number of times so im sorry your unhappy with your stay here because i put my foot down for health and safety .Im sorry you seemed to dislike the staff and the way we run things but we have a beautiful 4 star motel so within the way things are run and service we give is reflected in all our other guest who are happy with how we look after every single guest and work we all put in to have our Motel running as amazing as it does so we look forward to you staying with us again if you choose to but without the a bucket fish

6/10 Aceptable

Denise

Viaje en pareja, Viaje familiar
Le gustó: Limpieza
The motel was convenient for the function we were going to. Walking distance to the Diggers club.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jan, el 11 mar. 2024
Thank You Denise for your feedback we are glad you enjoyed our stay with us

10/10 Excelente

Siobhan

Se hospedó 2 noches en febrero de 2024
Respuesta de Jan, el 21 mar. 2024
Thank You So Much For Your Outstanding Review we are so happy you enjoyed your stay with us, we look forward to welcoming you back in the future

8/10 Bueno

Brian

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We thought the $50 pet surcharge for two nights was a bit steep. $25 for the two nights would have been more reasonable .
Se hospedó 2 noches en febrero de 2024
Respuesta de Jan, el 11 mar. 2024
Thank you so much for your Review our pet policy and cost is written up for guest to be fully aware of before choosing our motel .. we thank you for choosing Jetty Motel and look forward to welcoming you back in the future

10/10 Excelente

Aleyda

Le gustó: Limpieza, servicio y personal, servicios
Great location. Staff were friendly and check in and check out was quick and easy. Loved the tea and coffee options in the room.
Se hospedó 2 noches en febrero de 2024
Respuesta de Chantell, el 17 feb. 2024
Thank you Aleyda for your business and great review. We are glad you had a comfortable stay at our motel and we look forward to welcoming you again in the near future with family and friends.

2/10 Terrible

Rima

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The only thing filthier than the room was management
Se hospedó 2 noches en enero de 2024
Respuesta de chantell, el 29 ene. 2024
This review is unfair. The room was not filthy, is was actually extremely clean and "smelled of cleaning producs' which was one of your complaints. Your other complaint was that is was 'too hot'. Yes it was an extremely hot day, with it being 39 degress, i had the air conditioner on for you but this still was not good enough and you didnt want to hear anything i had to say. You demanded your money back from a non-refundable booking, stating that you refused to stay here however you stayed for the entire booking,

8/10 Bueno

Konganiege

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Property was central. Easy access to shops and cafes and maintained well, clean.
Se hospedó 1 noche en enero de 2024
Respuesta de Chantell, el 28 ene. 2024
thank you for you nice review, it was a pleasure having you stay with us , We look forward to having you return to stay with us

8/10 Bueno

Kirk

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff Good location Parking can be problematic
Se hospedó 2 noches en enero de 2024
Respuesta de chantell, el 26 ene. 2024
Thank you Kirk for your stay and great review. We are glad you got good value at our motel and we look forward to welcoming you again in the near future with family and friends.

8/10 Bueno

Marvin

Se hospedó 1 noche en enero de 2024
Respuesta de chantell, el 26 ene. 2024
Thank you Marvin for your stay and great review. We are glad you got good value at our motel and we look forward to welcoming you again in the near future with family and friends.

10/10 Excelente

Junior

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Chantell, el 21 ene. 2024
Thank you for your wonderful review, it was our pleasure having you and your family stay here with us. We look forward to welcoming you again in the future

10/10 Excelente

Peter

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice and convenient for a holiday or short stay. Close to Diggers RSL club for meals and entertainment. Beachesband lake near by and plenty of cafe's serving great food and coffee.
Se hospedó 1 noche en enero de 2024
Respuesta de Chantell, el 15 ene. 2024
thank you for you wonderfulcomments,it was a pleasure having you stay with us. We look forward to having you return to stay with us in the future

8/10 Bueno

john

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
the location was handy for where we needed to go
Se hospedó 1 noche en enero de 2024
Respuesta de Chantell, el 12 ene. 2024
Thank you John for your stay and great review. We are glad you got top value at our motel and we look forward to welcoming you again in the near future with family and friends.

6/10 Aceptable

Carey

Viaje familiar
Le gustó: Servicio y personal
The staff were manager was helpful and let us into our room personally and showed us where everything was etc. The room itself was quite small (we had a queen and a single bed for ourselves and our son). Whilst the air conditioner was good, it was so loud that we had to turn it off at night to sleep. There was sand on the floor and someone's soap was still in the shower. Our bed was comfortable but our sons bed was on wheels and kept moving when he was sitting up trying to watch tv. TV had netflix etc but you had to sign up or in yourself...It is a really old property which has obviously gone through alot of updates over the years but was adequate for one night's stay.
Se hospedó 1 noche en enero de 2024
Respuesta de Chantell, el 10 ene. 2024
We are sorry that you had a disappointing stay and we have noted all your comments and rectified the issues. Thanks

10/10 Excelente

Krystallee

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great little place for a getaway , close to water and shops and bars , loved the pool and spa area . Very friendly people . Even let us stay to 11am at no cost for checkout
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chantell, el 10 ene. 2024
Thank you Krystallee for your business and great review. We are glad you got top value at our motel and we look forward to welcoming you again in the near future with family and friends.

10/10 Excelente

Tania

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fast friendly service lovely friendly atmosphere Will return again
Se hospedó 1 noche en noviembre de 2023
Respuesta de Chantell, el 5 dic. 2023
Thank you Tania for your business and great review. We are glad you got top value at our motel and we look forward to welcoming you again in the near future with family and friends.

6/10 Aceptable

May

Se hospedó 1 noche en diciembre de 2023
Respuesta de chantell, el 5 dic. 2023
Thank you May for your stay and review.

10/10 Excelente

Helen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were really pleased that the room was ready early and we were allowed to have access to it before the scheduled check in time. Very helpful staff and the room had everything we needed.
Se hospedó 2 noches en noviembre de 2023
Respuesta de chantell, el 25 nov. 2023
Thank you Helen for your business and great review. We are glad you got top value for your stay at our motel and we look forward to welcoming you again in the near future with family and friends.

10/10 Excelente

Kelly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were extremely pleased with our stay and how lovely and friendly the staff where, Chantell went above and beyond for us as well as other guests at the Jetty Motel the Entrance, she was extremely professional, friendly, accommodating, and our room was clean and welcoming. I highly recommend staying there. I personally give Jetty Motel the Entrance 5 stars. Would stay there again in the future.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Chantell, el 21 nov. 2023
Thank you Kelly for your stay and great review. We are glad you got top value at our motel and we look forward to welcoming you again in the near future with family and friends.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Chantell, el 21 nov. 2023
Thank you for your business and great review. We are glad you got top value at our motel for your stay and we look forward to welcoming you again in the near future with family and friends.

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Chantell, el 5 nov. 2023
Thanks Peter for your business and great review. We are glad you got top value for your stay at our motel and we look forward to welcoming you again in the near future with family and friends.

10/10 Excelente

Michael

Viaje en grupo, Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The family room was perfect for our family of four. Fresh milk supplied and we all enjoyed the pool.
Se hospedó 1 noche en octubre de 2023
Respuesta de Chantell, el 29 oct. 2023
Thank you Michael for your business and great review. We are glad you got top value at our motel and we look forward to welcoming you again in the near future with family and friends.

6/10 Aceptable

Gary

Viaje en pareja
Le gustó: Servicio y personal
The room was clean. The room looked bigger in the picture. No plates bowls or cutlery in the room. The Kettle barely fitted in the sink to fill with water. Bed was comfortable
Respuesta de Chantell, el 22 oct. 2023
Thank you Gary for your stay and time to review. We do not photoshop any of our photos to ensure that what you see is what you get. We have a guest kitchen which has all cutlery and crockery which you could have used. You could have just asked us at the reception if there was any problem and we would have gladly helped.

8/10 Bueno

Bo

Se hospedó 1 noche en octubre de 2023
Respuesta de Chantell, el 8 nov. 2023
Thank you Bo for your business and great review. We are glad you got top value at our motel and we look forward to welcoming you again in the near future with family and friends.

10/10 Excelente

Erin

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
The room was absolute perfection! Such a clean, cozy room with all the perfect touches added, comfy bed, great view, friendly staff, an absolute hidden gem that we will definitely stay at again! Definitely not your average “motel”!!! And I consider myself very picky! Thanks for the wonderful hospitality!!!
Se hospedó 1 noche en octubre de 2023
Respuesta de Chantell, el 16 oct. 2023
Thanks Erin for you stay and great review. We are glad you had a comfortable and enjoyable stay at our motel and we look forward to welcoming you again in the near future with family and friends.

8/10 Bueno

James

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Problems with power supply to lights. On duty staff could not have been more accomodating.
Se hospedó 1 noche en octubre de 2023
Respuesta de Denise, el 9 oct. 2023
Hi James, we are glad we were able to fix the light issues promptly so it didn't impact your stay. Thank you for your kind words and we hope to see you again.

10/10 Excelente

Catherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very Clean, comfortable, great amenities, friendly staff. Great stay!
Se hospedó 1 noche en octubre de 2023
Respuesta de Chantell, el 7 oct. 2023
Thank you Catherine for your business and great review. We are glad you got top value at our motel and we look forward to welcoming you again in the near future with family and friends.

10/10 Excelente

Renelyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de Chantell, el 29 sept. 2023
Thank you Renelyn for your business and great review. We are glad you got top value for your stay at our motel and we look forward to welcoming you again in the near future with family and friends.

10/10 Excelente

Denese

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
loved the property have stayed there before and would recommend,money wise and clean
Se hospedó 1 noche en septiembre de 2023
Respuesta de denise, el 25 sept. 2023
Thank you Denese for your stay at our motel and great review. We are glad you had a great experience at our motel and we look forward to welcoming you again in the near future with family and friends.

8/10 Bueno

Glenys

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The team were helpful and very communicative, overall a great place to stay we will be back. Ducati's Bed and Breakfast
Se hospedó 1 noche en septiembre de 2023
Respuesta de Denise, el 20 sept. 2023
Thanks Glenys for your business and great review. We are glad you had a great experience staying at our motel and we look forward to welcoming you in the near future with family and friends.

10/10 Excelente

RODERICK B

Se hospedó 1 noche en junio de 2023
Respuesta de Denise, el 25 ago. 2023
Thanks Roderick for your stay and great review. We are gald you got top value at our motel and we look forward to welcoming you again in the near future with family and friends.

10/10 Excelente

Charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place which was clean, tidy and great value for money
Se hospedó 1 noche en agosto de 2023
Respuesta de Denise, el 22 ago. 2023
Thanks Charles for your business and great review. We are glad you got top value at our motel and we look forward to welcoming you again in the near future with family and friends.

8/10 Bueno

Leslie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Chantell, el 20 ago. 2023
Thank you Leslie for your business and great review. We are glad you got good value at our motel for your stay and we look forward to welcoming you again in the near future with family and friends.

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 3 noches en julio de 2023
Respuesta de Chantell, el 31 jul. 2023
Thanks William for your business and great review. We are glad you got top value at our motel and we look forward to welcoming you again in the near future with family and friends.

10/10 Excelente

Cherie

Se hospedó 1 noche en julio de 2023
Respuesta de Denise, el 20 jul. 2023
Thanks Cherie for your business and great review. We are glad you got top value at our motel and we look forward to welcoming you again in the near future with family and friends.

10/10 Excelente

Kylie

Se hospedó 1 noche en julio de 2023
Respuesta de Denise, el 12 jul. 2023
Thank you Kylie for your perfect score of 10/10. We really appreciate it :) looking forward to seeing you again.

10/10 Excelente

Dorothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We only stay over night but love to visit again sometime in the future
Se hospedó 1 noche en junio de 2023
Respuesta de Chantell, el 24 jun. 2023
Thank you Dorothy for your business and great review. We look forward to welcoming you again in the near future with family and friends.

8/10 Bueno

India

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de andy, el 15 jun. 2023
Thank you for your business and review, we appreciate it and hope to see you again.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thank you to the owner and staff especially looking after me and making me welcome.
Se hospedó 2 noches en mayo de 2023
Respuesta de Chantell, el 2 jun. 2023
Thanks John for your business and 5 star review. WE are glad you got top value at our motel and we look forward to welcoming you again in the near future with family and friends.

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 4 noches en abril de 2023
Respuesta de Denise, el 22 may. 2023
Thank you Michael for your business and great review. We are glad you got top value at our motel and we look forward to welcoming you again in the near future with family and friends.

10/10 Excelente

Roger

Se hospedó 1 noche en abril de 2023
Respuesta de Denise, el 25 abr. 2023
Thank you Roger for your excellent review, we appreciate the perfect score you awarded us ..Hope to see you again soon :)

10/10 Excelente

Simon

Se hospedó 1 noche en abril de 2023
Respuesta de Elissa, el 16 abr. 2023
thank you Simon for the stay and great review. We are glad you got top value at our motel and we look forward to welcoming you again in the near future with family and friends.

10/10 Excelente

Leonie

Se hospedó 1 noche en abril de 2023
Respuesta de Elissa, el 16 abr. 2023
Thank you Leonie for your stay and great review. We are glad you got top value at our motel and we look forward to welcoming you in the near future with family and friends.

10/10 Excelente

Klavs

Se hospedó 1 noche en abril de 2023
Respuesta de Chantelle, el 5 abr. 2023
Thank you Klavs for staying at Jetty Motel and excellent review. We are glad you got top value at our motel and we look forward to welcoming you again in the near future with family and friends.

10/10 Excelente

Tanya

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We really enjoyed our stay and would recommend it to anyone.
Se hospedó 1 noche en marzo de 2023
Respuesta de Denise, el 29 mar. 2023
Thank you Tanya for your excellent review, we appreciate it..We look forward to welcoming you back again :)

10/10 Excelente

MARY, DARLINGHURST

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check-in was seamless nice and easy. Welcoming attitude. Property was really nice, you can't go wrong with the motel. Very clean, tidy and just right. Thankyou to the staff appreciate you as being representative of the motel.
Se hospedó 1 noche en marzo de 2023
Respuesta de Elissa, el 26 mar. 2023
Thank you Mary for your business and great review. We are glad you got top value for your stay at our motel and we look forward to welcoming you again in the near future with family and friends.

6/10 Aceptable

John

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2023
Respuesta de Elissa, el 31 mar. 2023
Thank you John for your review and we look forward to welcoming you again in the near future.

10/10 Excelente

MS TRACEY U KING

Se hospedó 1 noche en febrero de 2023
Respuesta de Elissa, el 26 feb. 2023
Thanks Tracey for your business and great review. We are glad you got top value at our motel and we look forward to welcoming you again in the near future with family and friends.

10/10 Excelente

Silas

Le gustó: Limpieza, servicios, condiciones de la propiedad
Motel was excellent but the one little downside was that.it opened up to a very busy road/traffic.
Se hospedó 2 noches en febrero de 2023
Respuesta de Denise, el 20 feb. 2023
Thank you Silas for your excelletnt review. We look forward to seeing you again.

10/10 Excelente

Donna

Se hospedó 1 noche en febrero de 2023
Respuesta de Elissa, el 18 feb. 2023
Thank you Donna for your business and great review. We are glad you got top value at our motel and we look forward to welcoming you again in the near future with family and friends.