Thank you for the wonderful rating, Jose!It's fantastic you enjoyed your time at Hilton Garden Inn Longview so much! We look forward to hosting you again soon for another amazing experience!

Is there anything we could do next time to ensure your next stay is the best one?

Cynthia, thank you for rating your stay at the Hilton Garden Inn Longview. The team is delighted to know that you had a pleasant experience. We look forward to welcoming you back soon!

Bradley, we deeply regret the dissatisfaction you felt with some aspects of your stay, particularly related to additional parking charges. While these fees are implemented to provide security and maintain the parking area, we always value the perspectives of our valued Honors members. Your feedback will certainly be taken into consideration as we constantly strive to improve our offerings. We hope you'll give us another opportunity to meet, if not exceed, your expectations in future.

Cheryl, it's delightful to hear that you enjoyed your stay at Hilton Garden Inn Longview. We're thrilled that you found the room to your liking and our king-size bed comfortable. We're also pleased our friendly and attentive team members made your experience even better. We look forward to welcoming you again for another memorable stay.

Thanks for the amazing rating, Alesha!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hilton Garden Inn Longview!

Emily, it's wonderful to hear you enjoyed your stay at Hilton Garden Inn Longview. Your positive feedback is sincerely valued. Your satisfaction is our greatest reward. We eagerly look forward to welcoming you back for another memorable stay.

Adrienne, it's wonderful to learn that your experience at Hilton Garden Inn Longview surpassed expectations in terms of enjoyment and value. We're elated that you found our amenities appealing. We're working routinely to ensure the smooth operation of our facilities, including navigation and elevators. Proximity to local attractions is something we're proud of, and we hope this added to the convenience of your stay. Looking forward to welcoming you back in the future.

Trent, thank you for your high rating. We're thrilled that your stay at Hilton Garden Inn Longview met your expectations. We hope to have the pleasure of hosting you again in the future.

Iliana, it's regrettable to read about your recent experience. We apologize you were not satisfied with room allocation, it's always our aim to provide what guests reserve. We'll be sure to focus on improving our problem-solving abilities so that situations like yours can be promptly addressed. We would value another opportunity to demonstrate the true quality of our service.

Yeny, we are delighted you enjoyed your stay at Hilton Garden Inn Longview, commenting on our pristine setting. Thank you for sharing your experience, and we hope to welcome you back soon.

Holly, we regret to hear that your recent stay did not meet your expectations. It is always our aim to provide a pleasant environment and scrupulously clean amenities. We apologize for any dissatisfaction you experienced relating to your room's ambiance and the aesthetic of our pool and food offerings. We are consistently working to improve all areas of our service and we hope to demonstrate these improvements to you in the future.

Laura, we appreciate your suggestions about the luggage carts. We take the comfort and convenience of our guests seriously at Hilton Garden Inn Longview. We also understand the importance of well-functioning amenities, and we're sorry to hear the fridge did not meet your expectations. We've taken note of these comments for future improvements. Thank you for staying with us, and we hope to have another opportunity to better serve you in the future.

Bobette, it's regrettable to hear about your stay. Addressing the issues you mentioned about room amenities and noise, measures are underway to ensure enhanced comfort for our guests. We appreciate your feedback as it helps us improve. We hope to have another chance to provide a more exceptional stay in the future.

Valerie, we're thrilled to hear you had an excellent time at Hilton Garden Inn Longview, especially enjoying our indoor pool. We can't wait to welcome you back for another fantastic stay!

Kara, thank you for your feedback. We regret you encountered issues with insects in your room and the variety of drinks at the bar. We also understand that our housecleaning schedule did not match your expectations. We're committed to refining our services based on guest feedback. For your future stays at Hilton Garden Inn Longview, we aim to ensure a more seamless experience. Thank you for choosing us.

David, it's unfortunate to hear about the inconvenience you experienced due to the fire alarm incident. Your safety is always our priority and while these events are rare, they do sometimes occur. We're regretful that during the incident you felt misinformed and not adequately attended to. We will take your feedback into consideration to better handle such situations in the future. We hope to have the opportunity to improve your opinion of our services in future stays.

Susan, it's wonderful to hear that you had an enjoyable stay at Hilton Garden Inn Longview. We're always striving to provide excellent experiences and it seems like we've hit the mark with you. We hope to host you again on your next trip!

Ashley, we're sorry to hear about the issues you experienced with the room temperature during your stay, especially given the colder outdoor conditions. Your comfort is very important to us and we aim to provide a pleasant environment for all our guests. We have noted your feedback and appreciate you bringing this to our attention so we can work on further improvements. Thank you.

Ellen, it's great to hear you enjoyed your stay at Hilton Garden Inn Longview. We sympathize if any pricing misunderstandings occurred regarding our breakfast options and we take note of your observation concerning the bathroom. We strive for guest comfort and satisfaction, so your feedback is helpful for improvements. The next time you visit, we hope to exceed your expectations. Thank you for your review.

Cathy, we loved hearing about your positive check-in experience. Our team members truly are gems and we're glad AJ could exemplify that. As for the check-out process and noise complaint, we understand your concerns and will prioritize improving these areas to better serve you in the future. Lastly, your feedback about the breakfast will also be noted. We're committed to providing value for our guests and will certainly use your comments to reassess our offerings. We hope to have the opportunity to impress you on a future visit.

Sonya, it's wonderful to hear you had a great experience at Hilton Garden Inn Longview. We're glad our team was able to assist with directions, and that the accommodations met your expectations. Thanks for the feedback about the breakfast; next time, do try the made-to-order omelets! We hope to welcome you back soon for another flawless visit.

Chelsea, we're thrilled to see that you had a 5-star experience at Hilton Garden Inn Longview. Your rating speaks volumes about the enjoyable stay you had. Do come back soon - we can't wait to exceed your expectations once more!

Victor, it's fantastic to hear that you appreciated the top-notch service at the front desk at Hilton Garden Inn Longview. Our team members strive to provide every guest with exceptional assistance. We look forward to serving you again in the future.

Andy, it's great to see you had a wonderful stay at Hilton Garden Inn Longview. We trust you found everything to your satisfaction and we hope your next visit with us will be just as memorable. Thank you for your review.

Michael, we understand your disappointment about the lack of a hot tub. However, we're glad you appreciated other aspects of your stay at Hilton Garden Inn Longview. Your feedback is valuable, and we hope to welcome you back for an even better experience.

Sara, your recent rating of our hotel is acknowledged. We strive to deliver a superior stay for our guests and it appears we may not have fully met your expectations this time. We hope to have another opportunity to serve you better in the future. The team at Hilton Garden Inn Longview appreciates your feedback.

Bryan, it's great to hear that you had such a satisfying stay at the Hilton Garden Inn Longview! We strive to make our guests happy and your words affirm our efforts. We hope to have the privilege of welcoming you back soon.

Pauline,We're delighted to hear that you had a favorable experience at Hilton Garden Inn Longview. We continuously strive to ensure all our guests feel welcomed and comfortable during their stay. We look forward to welcoming you back in the near future.

Karen, it's unfortunate to hear about the discomfort you experienced with the bed. We strive to provide optimal comfort for all guests, so this is certainly not the standard intended. We also acknowledge your comments regarding the breakfast buffet. We understand how important a well-stocked breakfast is to start off your day, and we consistently work towards ensuring this. We appreciate your feedback and hope to have the chance to better your experience in the future.

Mary, we're thrilled to hear you found comfort at the Hilton Garden Inn Longview. We strive to provide a relaxing experience for all our guests and it appears we hit the mark in your case. Thank you for sharing your feedback and we hope to welcome you back in the future.

Thank you for taking the time to leave this wonderful rating, Gail! We hope to see you again soon at Hilton Garden Inn Longview so we can share yet another amazing experience!

Janna, even though you found the lobby aesthetically pleasing, the overall rating suggests your stay did not meet expectations. Your satisfaction is important, and any constructive feedback regarding the rest of the experience is highly appreciated to improve future guest experiences. Thanks for taking the time to leave a review.

Toni, it's disheartening to hear of your experience with our evening bar and dining service. Hilton Garden Inn Longview is known for exceptional hospitality and we're sorry it seems we fell short during your stay. We will take your comments into account as we continue our efforts to provide the most satisfying experience for our guests. Hoping to have another chance to impress you on your next visit.

Thank you for the excellent rating, Dr Sreenivas!We're so glad that you've enjoyed your stay at Hilton Garden Inn Longview so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team.Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon.

Thanks for the nice rating, Stephanie!We're glad to hear that you enjoyed your stay with us. We strive to provide our guests with warm hospitality, efficient service, and clean rooms. Regarding your concerns with our parking policy and amenities, we will bring those to the attention of our team as we continue to improve for the future.We'd love to share a more positive experience with you next time.

Thank you for the great rating, Candice!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hilton Garden Inn Longview. We'd like to share an even better experience with you soon.

We appreciate you taking the time to leave us this feedback, Lorelle.We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate your room wasn't cleaned to the high standards we aspire to provide. We'll be sure to address your feedback with our team moving forward. Please know we have noted your feedback and will review with our team, as we are always looking to improve.We do hope you allow us to host you again soon so we can share a more positive experience with you.

Jennifer,Thank you for taking the time to share your experience with us. We apologize that your stay didn't completely meet your expectations, particularly concerning the roll-in shower and complimentary breakfast. We understand how important these features can be when booking a room, and it's unfortunate that we did not provide them during your time at our hotel.In terms of the water bottles and ice on the first floor, we are sorry for any inconvenience this may have caused. However, we are glad that AJ was able to assist you in getting ice from the bar. Our team is dedicated to providing excellent service, and it's always encouraging to hear when our guests have positive interactions with our staff.We're happy to know that your experience with the waitress during breakfast was enjoyable. Our team strives to create a hospitable environment for all guests, and it's wonderful to hear that her service was appreciated. Additionally, we're glad that you found the bed comfortable, as providing a restful sleep is an essential aspect of a satisfying stay.We would like to extend our apologies once more and assure you that we will work closely with our reservation partners, such as Expedia, to ensure that all accommodations are accurately described and available to our guests. We hope that despite these issues, you will consider giving us another opportunity to provide an exceptional experience in the future.

Thank you for sharing, Laurie!At Hilton Garden Inn Longview, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

Talisha, thank you for taking the time to share your wonderful experience at Hilton Garden Inn Longview! It's delightful to know that you found our hotel very nice and appreciated the variety of breakfast options available at the restaurant. We understand how important a satisfying meal can be, especially when you're on the go, so having both a made-to-order option and a small buffet is essential.We're also pleased that you enjoyed having the convenience of a bar within the hotel, which further contributed to your positive experience.Your recommendation means a lot to us, and we look forward to welcoming you back in the future for an even more wonderful stay.

We appreciate you taking the time to share your feedback, Jennifer.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

David, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hilton Garden Inn Longview!

We appreciate the feedback, Arjun.We're deeply disappointed you had such challenges during your time with us. We regret that your room wasn't refreshed properly. We hold ourselves to a much higher standard so we'll address your concerns with our team to help us rectify these problems moving forward.We do hope you give us another opportunity to share a more positive experience with you soon.

Victor,Thank you for taking the time to share your experience at Hilton Garden Inn Longview! It's fantastic to hear that you always enjoy your stays with us. Our front desk agents take pride in delivering friendly and efficient service, and they truly appreciate your recognition of their efforts.We look forward to having you stay at Hilton Garden Inn Longview again and providing the same level of hospitality that you've come to expect and appreciate. Have a wonderful day!

Hello Jerry,Thank you for taking the time to share your experience at Hilton Garden Inn Longview. We are truly delighted to hear that you had a great stay with us. Our team is dedicated to providing a clean and comfortable environment for all our valued guests, and your kind words regarding our friendly staff are greatly appreciated.At Hilton Garden Inn Longview, we continuously strive to offer an exceptional experience, and it's very rewarding to know that we met your expectations. Our staff takes pride in their work and always aim to make every guest's stay memorable and enjoyable.Once again, thank you for your wonderful review. We look forward to welcoming you back to Hilton Garden Inn Longview in the future and continue to provide you with the exceptional service that you have come to know and appreciate.

We appreciate the feedback, Bo.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

Thanks for the great review and rating, Shannon!We're happy that your overall stay at Hilton Garden Inn Longview was enjoyable and that you were able to take advantage of our updated rooms. It's great that you appreciated our quiet atmosphere and we certainly look forward to welcoming you back again soon for another wonderful visit!Thank you again for sharing your feedback!