Juan C, it's regrettable to read about your recent experience. It's unfortunate that there was an issue with your reservation and we apologize for the inconvenience caused. Rest assured, we're addressing any miscommunications promptly to avoid this in the future. In relation to your refund, it is being handled as per our policies and standards. We value your feedback and hope for another chance to serve you better next time.

Gracias por compartir tus comentarios Freddy.Estamos muy decepcionados de saber que no está satisfecho con su estadía. Brindar a nuestros huéspedes una gran experiencia es muy importante para nosotros. Realmente valoramos sus comentarios y los abordaremos con los miembros apropiados de nuestro equipo para que podamos mejorar en el futuro.Esperamos que nos brinde otra oportunidad para brindarle la experiencia de calidad que nos enorgullece brindar. Gracias nuevamente por tomarse el tiempo para compartir sus comentarios.

Thank you for the perfect rating, Luis!It's excellent you enjoyed your time at Element Ontario (California) so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

Thank you for this excellent rating, Norma!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Element Ontario (California)! We'd love to host you again someday for yet another unforgettable visit.

Muchas gracias por compartir su experiencia con nuestro equipo.

Dear Yolanda, Thank you for staying with us, and thank you for the perfect score!

Dear Yolanda, Thank you so much for the perfect score!

Thank you for the 10 out of 10!

Gracias por elegir quedarse con nosotros durante su último viaje. Agradecemos sus comentarios sobre nuestro servicio. Nuestro objetivo es brindar la mejor experiencia posible a los huéspedes y nos alegra haber podido brindarles una experiencia positiva. ¡Mantente a salvo y espero verte pronto de nuevo!

Thank you for the perfect score!

Gracias por tus comentarios. ¡Me aseguraré de compartir esto con nuestro personal para asegurarnos de que sean conscientes de que pudieron resolver sus problemas y hacer lo correcto para usted! ¡Esperamos que vengas a visitarnos pronto!

Muchas gracias por las amables palabras. Significa mucho para nosotros escuchar que disfrutaste de nuestro hotel. Considere que este es su hogar lejos del hogar y esperamos darle la bienvenida nuevamente en el futuro cercano.

Dear Jose, Thank you for the 10! We appreciate you staying with us and can't wait to have you back! Stay safe.

Sarah, thank you for your uplifting review. It's fabulous to hear that at Element Ontario, our welcoming reception team put you at ease with their friendliness and conversation. We believe that it's the smaller details and interactions that truly make a difference. Looking forward to your next stay!

Dora, thank you for your wonderful rating of Element Ontario. We're thrilled that your experience with us was enjoyable. Looking forward to having you back soon.

Evan, it's rewarding to know that your stay at Element Ontario was a stellar one. We're grateful for your rating and hope to serve you again on your next visit to California. Safe travels!

Jazmin, thank you for sharing your positive experience at Element Ontario. We are delighted to hear about your enjoyment of our wonderful rooms and convenient location to your venue. We appreciate your review and look forward to welcoming you back soon.

Jeffrey, it’s wonderful to hear you cherished your lengthy stay at Element Ontario. We're thrilled that the cleanliness and amenities surpassed your expectations. Thank you for sharing your experience and considering our establishment to be worth every penny. We hope to welcome you back soon for another enjoyable stay.

Stephen, thank you for giving us top marks on your stay at Element Ontario! We're thrilled you had an excellent experience and look forward to welcoming you back on your next visit to California. Safe travels!

Ailed, thank you for your words of accolade. We're delighted to know your stay at Element Ontario was phenomenal. The team here strives to create exceptional experiences for our guests and it's wonderful to hear we achieved this with you. We look forward to welcoming you back in the future.

Priscilla, it's wonderful to hear that you and your family had a fantastic time with us at Element Ontario. We appreciate your positive feedback and our team is thrilled that we could make your stay enjoyable. We look forward to welcoming you back in the near future.

Karen, thank you for taking the time to share your experience. It's pleasing to hear you enjoyed our convenient location close to Ontario Airport and appreciated the quality of our restaurant offerings. We appreciate your feedback and hope to see you again in the future.

Anne, it's great to hear that your stay at the Element Ontario was highlighted by both security and convenience. These are indeed important aspects of a comfortable hotel experience. Do join us again whenever your travels bring you our way.

Pj, thank you for sharing this glowing feedback about your stay at Element Ontario! We're absolutely delighted to hear that everything, from the booking process to our customer service, reached the high standards we're constantly striving to maintain. We look forward to having the pleasure of hosting you again soon.

Cesar, it's fantastic to hear you found Element Ontario's location both peaceful and ideally situated for your needs. We appreciate your positive remarks and hope to see you again on your next visit to the area.

Malcolm, thank you for choosing to stay at the Element Ontario, California. We're delighted to hear about your positive experience. It would be our pleasure to welcome you back on your next visit to the area!

Jordan, it's terrific to hear that you appreciated the cleanliness of Element Ontario, the abundance of parking, and the proximity to dining and shopping options. We're particularly pleased you made use of our environmentally-friendly EV charging points. We can't wait to welcome you back for another wonderful visit!

Melanie, we're thrilled to hear your stay at Element Ontario was comfortable and peaceful, with cleanliness meeting your high expectations. Thank you for recognizing our team's efforts to deliver superb service. We look forward to welcoming you back in the near future for another 5-star stay.

Melanie, it's excellent to hear that you appreciated the spaciousness, cleanliness, and convenience of Element Ontario. We're sorry to hear that your interaction with our team members wasn't as expected. We assure you that guest satisfaction is our top priority, and we'd hold regular training to ensure top-notch service from our colleagues. We hope to have you with us again and aim to exceed your expectations in all areas.

Maria, it's heartening to hear you enjoyed your stay at Element Ontario. We're thrilled you appreciated our wonderful amenities. Looking ahead, we can't wait to welcome you back for another memorable experience.

Liora, it delights us to see that you enjoyed your stay at Element Ontario. We're overjoyed to hear that you found our location to your liking. We hope to welcome you back in the not too distant future. Safe travels!

Alexis, it's so wonderful to see that you had a 5-star experience at Element Ontario! We're grateful for your support and hope to welcome you back the next time you're in California.

Megumi, your mentions of the fully-equipped kitchen and ample bathroom in your room at Element Ontario bring a smile to our faces. We are thrilled to hear that you appreciated the cleanliness of our premises, the hospitality of our team members, and the convenience of the complimentary breakfast. It sounds like the proximity to local attractions added to your awesome weekend. We eagerly look forward to your next stay.

Selina, we appreciate your feedback on your recent stay with us. As you have noted, there may have been some areas that were not completely up to your expectations - including the dimensions of the room and a temporary issue with the television. We regret these inconveniences and assure you it's unusual for us to see such difficulties. We strive to ensure our Pricing aligns with the value we provide, and we will certainly take your feedback under advisement. As for your experience of not being assisted promptly, we will address this with our team members to avoid a repetition in future stays. We hope you'll consider giving us another chance to impress you with our improvements in the future.

Dora, it's wonderful to hear that you enjoyed your second stay at Element Ontario. It's concerning to learn about your experience with the ice, and we appreciate your feedback as we continuously strive to maintain the highest standards. We look forward to the opportunity to make your stay flawless during your next visit.

Cynthia, it's fantastic to hear that you had a wonderful stay at Element Ontario! We're pleased that you found our parking convenient and the breakfast delicious. It's also great to learn that you appreciated our pristine rooms and extensive TV show selection. Your positive feedback is much appreciated, and we look forward to your next stay with us!

Kimberly, it's delightful to hear that your experience at Element Ontario surpassed expectations! We genuinely appreciate your positive comments and hope to serve you again for another equally enjoyable stay.

Thanks for the perfect rating, Vanessa! We can't wait to see you again soon for another amazing experience at Element Ontario (California).

Thanks for sharing this perfect rating, Maribel!We're thrilled to hear you enjoyed your stay at Element Ontario (California)! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

Lateisha, it's delightful to hear you found the room at Element Ontario remarkable. Thank you for sharing your positive experience and we look forward to having you as our guest again in the future.

Ellen, it's great to see your high rating for Element Ontario! We truly appreciate your feedback and are thrilled you enjoyed your stay. Our team hopes to welcome you back in the near future for another positive experience. Safe travels!

Ronald, thank you for choosing Element Ontario during your recent trip to California. We're delighted to see that your stay exceeded your expectations. It's always a pleasure to hear positive feedback and we appreciate you taking the time to rate your experience. We look forward to having the opportunity to welcome you back soon!

Ryan, it's great to hear you appreciated the prime location of Element Ontario. We're pleased to offer convenience along with our quality service and amenities. We hope to welcome you back for another enjoyable stay.

Thank you for the perfect rating, Debra!We are very pleased to hear that you had a wonderful stay at Element Ontario (California). Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!