Dear Consuelo, we are sorry for the issues you experienced with the front desk. We are looking into the matter to see what went wrong. Please be assured that we will take appropriate measures with our team members and train them to handle such situations better. We hope to have another opportunity to welcome you back. Sincerely, Hotel Management

Ramon, thank you for being our guest at Extended Stay America. We are glad you were pleased with our comfortable accommodations and that we were able to meet your expectations at a great price. We are also delighted to read our location worked well for you. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management

Thank you for being our guest. Although you had an overall pleasant stay, we apologize for the unsatisfactory service you received. Your feedback has been discussed with our team to make sure we are more diligent in our efforts moving forward. We hope you reconsider and give us an opportunity to provide you with the hospitality you deserve in the near future. Sincerely, Hotel Management

Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked your spotless, comfortable room and our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management

Thank you for being our guest. We are sorry for the odor and cleanliness issues you encountered in your room and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the suite. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management

Natalia, thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management

We appreciate you taking the time to provide feedback, and we are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management

Thank you for choosing our hotel for your stay. We are disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management

Andres, thanks for being our guest. We are delighted to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management

Paca, thank you for staying with us. We are glad you liked our location close to the airport and courteous service. That being said, we are sorry you were not that happy with our breakfast offerings. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management

Thank you for sharing your feedback. We are glad you were overall pleased with your stay with us. However, we are sorry our complimentary grab-and-go breakfast did not meet your expectations. We will make note of your feedback as we plan any changes in the future. Also, your concern about the plumbing issue has been notified to our maintenance team, so that our future guests are not further inconvenienced. We value your business and hope we will be your choice again in the future. Sincerely, General Manager

Dear Christopher, We regret to hear about the smell you experienced in your room. Maintaining a fresh and comfortable environment for our guests is a top priority. We will address this matter with our housekeeping team to ensure thorough cleaning and odor elimination in the future. Your comfort is important to us, and we appreciate your understanding. If you encounter any issues during your stay, please don't hesitate to reach out to our staff so we can address them promptly. We hope you were still able to enjoy your time with us.Sincerely,Hotel Management

Dear Sommer, Thank you for choosing Extended Stay America. We're delighted you found your stay with us convenient and peaceful. Providing a tranquil and convenient environment for our guests is our top priority, and we're thrilled that we could meet your expectations. Thank you for choosing our hotel, and we look forward to welcoming you back again soon!Sincerely,Hotel Management

Dear Cesar A, Thank you for your candid review. We apologize for the valet issues you experienced. Your total satisfaction has always been our top priority; therefore, we regret that this is not what we showed you during your time with us. We appreciate your constructive feedback and hope we have the chance to make it up to you on a future visit.Sincerely,Hotel Management

Dear Tasha, We're delighted to hear that you enjoyed the location of Extended Stay America! Providing convenient accommodations for our guests is a priority. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful experience at our hotel.Sincerely,Hotel Management

Dear Tasha, Thank you for the great review. We love knowing how pleased you were with our location. Thank you for choosing Extended Stay America! We hope you will make the same choice when your travels bring you back to the city.Sincerely,Hforel Management

Dear Kathleen, Thank you for taking the time to share your feedback. We deeply regret the issues you encountered during your stay and sincerely apologize for the inconvenience caused. Your comments about the condition of your room have been duly noted, and we are committed to enhancing the overall guest experience by addressing these concerns. Your feedback is invaluable in helping us identify areas for future improvements, and we appreciate your patience and understanding. Thank you for choosing us, and we look forward to the chance to show you the visit you deserve.Sincerely,Hotel Management

Dear Dawntesha, Please accept our apologies for your allotted suite not meeting your expectations and for any inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. We have discussed your concerns with our housekeeping and maintenance team to ensure all rooms are thoroughly inspected before allocating to future guests. Moreover, we regret the noise disturbances that kept you from resting. While we know this stay did not meet your expectations, we hope for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Management

Dear Guest, We appreciate your positive feedback on our pricing, location, and check-in process. However, we regret any inconvenience caused by cleanliness concerns. Your feedback is valuable, and we'll address these issues to enhance the overall guest experience. We hope you give us another opportunity to provide an improved stay in the future. Thank you for choosing us.Sincerely,Hotel Management