Recepción

Opiniones de Hotel Seville

2 out of 5
Hotel Seville
2441 S Euclid Ave, Ontario, CA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 574 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 235 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 99 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 37 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 56 de 1001 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Morena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Gracias
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Seville Management, el 19 abr. 2024
Dear Morena,Thank you for sharing a PERFECT SCORE REVIEW of your stay with us at the Hotel Seville.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Hotel Seville hotel soon!Thank You,Hotel Seville Management

10/10 Excelente

Jorge

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very candy
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Seville Management, el 1 abr. 2024
Dear Jorge,Thank you for the positive feedback and the 5-star rating!  We're delighted to hear that you had a great experience with us.  If you have any further comments or if there's anything specific you enjoyed about your stay, please feel free to share.We look forward to welcoming you back in the future!Kind Regards,Hotel Seville Management

10/10 Excelente

Ricardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Seville Management, el 12 mar. 2024
Dear Ricardo,Thank you for a perfect score rating during your stay at Hotel Seville.  We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver great experiences to our guests, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Kind Regards,Hotel Seville Management

10/10 Excelente

Wilson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente
Se hospedó 3 noches en febrero de 2024
Respuesta de Hotel Seville Management, el 26 feb. 2024
Dear Wilson,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Hotel Seville. We would love to host you again on your next visit to Hotel Seville.We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Kind Regards,Hotel Seville Management

10/10 Excelente

Noel Alberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Muy comodo, limpio, habitación amplia, la cama y las almohadas increíbles, estacionamiento suficiente, atencion adecuada, es la segunda vez que me hospedo aqui y sin pensarlo me vuelvo a quedar
Se hospedó 3 noches en enero de 2024
Respuesta de Hotel Seville Management, el 6 feb. 2024
Dear Noel,Amazing! Thank you for giving us a PERFECT score review and recommending our hotel to other travelers. We're delighted you had a comfortable and enjoyable stay with us! Your positive feedback about the cleanliness, spaciousness, comfortable bed and pillows, and overall experience is greatly appreciated. We're honored to have you as a returning guest, and we look forward to welcoming you back for another excellent stay. Thank you for choosing us again! Kind Regards,Hotel Seville Management

8/10 Bueno

Roy

Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Care Team, el 10 ene. 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excelente

Angélica

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Care Team, el 31 ene. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Rosa

Le gustó: Servicio y personal
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Care Team, el 30 dic. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bueno

Enrique

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La ubicación para mi itinerario
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Seville Management, el 23 oct. 2023
Dear Enrique,Thank you for your review. We're pleased you found the location suitable for your itinerary. We hope your trip was enjoyable, and we look forward to welcoming you back in the future. If you have any specific feedback or suggestions, feel free to share them with us. Your input is important as we continually strive to improve our services.We would love to host you again next time your travels bring you back to Ontario. Safe travels!Kind Regards,Hotel Seville Management

8/10 Bueno

Jose Gabriel García, Federal way

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ponen k la piscina está en servicio y todo el tiempo está serrada
Se hospedó 7 noches en octubre de 2023
Respuesta de Hotel Seville Management, el 19 oct. 2023
Dear Jose,Thank you for taking the time to write our Ontario hotel an outstanding review. We appreciate your feedback regarding the availability of our pool. We apologize for any inconvenience you experienced due to its inconsistent operation. Ensuring that our amenities, including the pool, are accessible to our guests is our priority. We will investigate the issue further to understand the cause of the inconsistent closure and work to address it promptly. Your comments help us improve our service, and we hope to offer you a more reliable pool experience on your next visit.Thank you for bringing this matter to our attention, and we look forward to serving you better in the future.Kind Regards,Hotel Seville Management

10/10 Excelente

Carlos

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great
Muy muchas gracias
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Seville Management, el 4 oct. 2023
Dear Carlos,Thank you for taking the time to share your positive feedback about your recent stay with us. We're delighted to hear you had a great experience; your satisfaction is important to us.  If you ever plan to revisit our area, please don't hesitate to reach out. We look forward to the opportunity to welcome you back and provide you with another wonderful stay. Thank you for choosing our hotel, and we appreciate your kind words.Kind Regards,Hotel Seville Management

4/10 Malo

jorge

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Me cobraron de más de lo que la reservación marcaba
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Seville Management, el 25 jul. 2023
Dear Jorge,We apologize for the inconvenience caused by the discrepancy in the charges. Your satisfaction is important to us, and we take billing errors seriously. Please reach out to our front desk or billing department directly to discuss the issue, provide the reservation details, and rectify the overcharge. We'll investigate the matter and ensure that any discrepancies are promptly corrected. We value your feedback, and we'll use it to improve our processes and prevent similar issues from occurring in the future.Thank you for bringing this to our attention, and we hope to resolve the matter to your satisfaction. If there's anything else you'd like to mention or if we can assist you further, please feel free to let us know. We appreciate your understanding and look forward to resolving this matter quickly.Kind Regards,Hotel Seville Management

10/10 Excelente

Felix

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mucha limpieza
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Seville Management, el 20 jun. 2023
Dear Felix,Thank you for providing feedback about your recent stay at our hotel. We appreciate your comments, and we are glad to hear that cleanliness is something you noticed during your time with us. Maintaining a clean environment is a top priority for us, and we take great pride in ensuring that our facilities are well-maintained and hygienic. We understand the importance of cleanliness in providing a comfortable and pleasant stay for our guests. We appreciate your recognition of our cleaning efforts. Rest assured, we will continue to prioritize cleanliness and strive to meet the highest standards in this regard. If there is anything specific you would like to bring to our attention or any suggestions you have for further improving our cleaning practices, please do not hesitate to let us know. Your feedback is valuable to us as we continually work to enhance our services.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Kind Regards,Hotel Seville Management

10/10 Excelente

Plutarco

Se hospedó 1 noche en mayo de 2023
Respuesta de Customer Care Team, el 16 jun. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Angela, Eastvale

Se hospedó 1 noche en mayo de 2023
Respuesta de Customer Care Team, el 5 jun. 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

2/10 Terrible

Francisco Alejandro

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Sucio mal oliente
No me gusto nada , podría describir todo lo que no me gusto pero sería muy largo
Se hospedó 1 noche en abril de 2023
Respuesta de Hotel Seville Management, el 25 abr. 2023
Dear Francisco,First and foremost, we want to sincerely apologize for your experience during your stay with us. I wish you had told our staff about your problems when you were here; we could have fixed them. Please accept my sincerest apologies.Once again, please accept our sincere apologies for your poor experience staying at Hotel Seville.Regards,Hotel Seville Management

10/10 Excelente

cornelio

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en abril de 2023
Respuesta de Customer Care Team, el 9 may. 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

6/10 Aceptable

Juan

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Falto limpieza cabellos y la cortina del baño manchada
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Seville Management, el 28 mar. 2023
Dear Juan,Thank you for taking the time to write feedback for our business.  We always want our guests to have a comfortable and clean stay, but we regret that we could not meet your expectations.We hope to provide you with a flawless experience in the future!Regards,Hotel Seville Management

10/10 Excelente

Angela, Eastvale

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bonito y muy atentos
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Seville Management, el 27 mar. 2023
Dear Angela,Thank you so much for the PERFECT SCORE REVIEW! We are delighted to learn that our convenient location made it easy for you to get to everywhere you wanted to go while visiting Ontario.Come back and see us soon on your next visit to Ontario. Until then, take care!Regards,Hotel Seville Management

10/10 Excelente

Angela, Eastvale

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Siempre que puedo me hospedo ahí por la ubicación y sobretodo no piden depósito
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Seville Management, el 9 mar. 2023
Dear Angela,Thank you so much for the PERFECT SCORE REVIEW! We are delighted to learn that our convenient location made it easy for you to get to everywhere you wanted to go while visiting Ontario.Come back and see us soon on your next visit to Ontario. Until then, take care!Regards,Hotel Seville Management

10/10 Excelente

Beatriz

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien muy buena atención y todo muy limpio
Se hospedó 1 noche en diciembre de 2022
Respuesta de Hotel Seville Management, el 21 dic. 2022
Dear Beatriz,Thank you so much for taking the time to leave us a All-star review.  We can't wait to have you back for another pleasant stay with us on your next visit to the Ontario area. Until then, take care!Regards,Hotel Seville Management

8/10 Bueno

Sulmi

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022
Respuesta de Hotel Seville Management, el 28 nov. 2022
Dear Sulmi,Thank you for choosing to stay with us when you visited Ontario.  It makes me happy to hear see you enjoyed your stay. We hope to be able to host you again soon at Hotel Seville!Regards,Hotel Seville Management

10/10 Excelente

Janette paola

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Genial
Todo genial no es la primera vez que nos hospedamos ahi por lo mismo nos encanta todo en general y de los hoteles con mejor precio y super limpios
Se hospedó 3 noches en noviembre de 2022
Respuesta de Hotel Seville Management, el 16 nov. 2022
Dear Janette,Thank you very much for giving your stay at the Hotel Seville a PERFECT SCORE!  It is an honor for us when our guests are delighted with our hospitality. We can't wait to host you again at Hotel Seville, soon.Regards,Hotel Seville Management

10/10 Excelente

Felix

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación muy lindo y muy bien servicio. Lo único malo es que la habitación olía a cigarrillos.
Se hospedó 7 noches en noviembre de 2022
Respuesta de Hotel Seville Management, el 15 nov. 2022
Dear Felix,HIGH FIVE! Thank you for your GREAT FEEDBACK and PERFECT SCORE REVIEW of your stay at Hotel Seville. We can't wait to have you back for another pleasant stay with us on your next visit to Ontario.Regards,Hotel Seville Management

10/10 Excelente

Angela, Eastvale

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Siempre que puedo nos hospedamos ahí por su servicio y calidad
Se hospedó 1 noche en noviembre de 2022
Respuesta de Hotel Seville Management, el 8 nov. 2022
Dear Angela,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Hotel Seville.  We work tirelessly to ensure our guests experience the best hospitality in Ontario.  Again, we are so glad you enjoyed your stay and we would love to host you again.Regards,Hotel Seville Management

10/10 Excelente

Miguel angel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022
Respuesta de Customer Care Team, el 25 oct. 2022
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Alberto Roca

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente relación valor/precio. Todo funciona bien en el cuarto. Cómodo y limpio
Se hospedó 1 noche en septiembre de 2022
Respuesta de Hotel Seville Management, el 27 sept. 2022
Dear Alberto,Thank you so much for taking the time to leave us an All-star review.  We are happy to learn that you had an excellent time staying with us in Ontario, and you found our accommodations clean, comfortable, and spacious. We look forward to hosting you again soon for another enriching stay on your next trip to Ontario.Regards,Hotel Seville Management

10/10 Excelente

Juanita

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 7 noches en agosto de 2022
Respuesta de Hotel Seville Management, el 24 ago. 2022
Dear Juanita,Thank you so much for leaving a Perfect Score review for your stay at Hotel Seville.  We are glad that you had a great time here.  We are happy to learn that you found our hotel conveniently located.  Our team works really hard to keep the premises clean and comfortable.  We hope you also enjoyed our on-site amenities, that most of our guests love.  We would love to host you again next time you visit Ontario.We can't wait to have you back for another pleasant stay with us on your next visit to our area. Until then, take care! Kind Regards,Hotel Seville Management

6/10 Aceptable

Julio

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Jose, MORENO VALLEY

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Muy limpio
Se hospedó 1 noche en junio de 2022
Respuesta de Hotel Seville Management, el 18 jul. 2022
Dear Jose, Thank you so much for the PERFECT SCORE RATING of your stay at Hotel Seville.  We take cleaning protocols very seriously strictly for the well-being of our beloved guests-- Housekeeping thanks you for your appreciation.   It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again soon.   Kind Regards, Hotel Seville Management

10/10 Excelente

Jesse

Se hospedó 2 noches en junio de 2022
Respuesta de Customer Care Team, el 15 jun. 2022
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

10/10 Excelente

Angela, Eastvale

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy limpio y muy amables
Se hospedó 1 noche en abril de 2022
Respuesta de Hotel Seville Management, el 12 abr. 2022
Hi Angela, WOW! Thank you for the PERFECT SCORE REVIEW of your stay at Hotel Seville. I am glad that you were impressed by our hotel and had a great time staying with us here in Ontario. We are happy that you found our hotel clean and our staff very friendly. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to Ontario. Kind Regards, Hotel Seville Management

10/10 Excelente

Sergio

Se hospedó 1 noche en febrero de 2022
Respuesta de Hotel Seville, el 2 mar. 2022
Dear Sergio, Thank you for taking the time to leave a PERFECT SCORE of your stay with us at Hotel Seville. I am thrilled to learn that you had a fantastic stay. I hope you had enough time to explore Ontario. It was a pleasure to host you, and we look forward to hosting you again on your next visit to Ontario. Take Care! Thanks and Regards, Hotel Seville Management

10/10 Excelente

Juan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel chico pero muy limpio
Se hospedó 1 noche en febrero de 2022
Respuesta de Hotel Seville, el 28 feb. 2022
Dear Juan, Thank you for taking the time to leave a PERFECT SCORE review of your stay with us at the Hotel Seville. I am thrilled to learn that you had a fantastic stay and loved our clean property. I hope you had enough time to explore Ontario. It was a pleasure to host you, and we look forward to hosting you again on your next visit to Ontario. Take Care! Thanks and Regards, Hotel Seville Management

8/10 Bueno

Oscar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lo recomiendo
Excelente hotel muy cómodo y los cuartos limpios
Se hospedó 2 noches en enero de 2022
Respuesta de Hotel Seville, el 2 feb. 2022
Dear Oscar, Thank you for a POSITIVE SCORE review of your stay at Hotel Seville. We are happy to see that you loved the clean rooms and budget-friendly hotel. We work hard to ensure our guests have a great time during their stay with us. It was a pleasure to host you, and we look forward to hosting you again on your next visit to Ontario. Thank you for choosing us for your stay. Thanks and Regards, Hotel Seville Management

10/10 Excelente

Janette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2022
Respuesta de Customer Care Team, el 31 ene. 2022
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

10/10 Excelente

Oscar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
La limpieza estuvo muy bien todo bien nomas las personas que nos tocaron en el cuarto de al lado mucho ruido musica no dejaron dormir bien de alli todo bien gracias
Se hospedó 3 noches en enero de 2022
Respuesta de Hotel Seville, el 20 ene. 2022
Dear Oscar, Thank you for taking the time to leave a PERFECT SCORE rating of your stay with us at Hotel Seville Management. I am thrilled to learn that you had a fantastic stay. I hope you had enough time to explore Ontario. I apologize for the excessive noise coming up from the neighborhood, I wish you could have voiced your concerns to the front desk staff they would have gladly helped you to fix the situation. It was a pleasure to host you, and we look forward to hosting you again on your next visit to Ontario. Take Care! Thanks and Regards, Hotel Seville Management

10/10 Excelente

Franklin

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Los habitaciones están muy limpias como deberían estar muy buena comodidad.
Se hospedó 1 noche en enero de 2022
Respuesta de Hotel Seville, el 7 ene. 2022
Dear Franklin, Thank you for taking the time to leave a PERFECT SCORE review of your stay with us at Hotel Seville Management. I am thrilled to learn that you had a fantastic stay. I am glad that you had enough time to explore Ontario. I m happy that you loved our clean rooms, in-room amenities, and other facilities we provided. It was a pleasure to host you, and we look forward to hosting you again on your next visit to Ontario. Take Care! Thanks and Regards, Hotel Seville Management

8/10 Bueno

Ricardo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es práctico y si estaba limpio, pero hay mucho ruido
Se hospedó 1 noche en enero de 2022
Respuesta de Hotel Seville, el 5 ene. 2022
Dear Ricardo, Dear Guest, Thank you for taking the time to leave a review of your stay with us at Hotel Seville Management. I am glad you loved the clean rooms and other facilities that we offered. I hope you had enough time to explore Ontario. I apologize for the excessive noise coming up from neighboring areas, I wish you could have voiced your concerns to our staff, they would have assisted you to make the situation right. Regardless, we will make sure this doesn't happen again and guests have a pleasant experience. It was a pleasure to host you, and we look forward to hosting you again on your next visit to Ontario. Take Care! Thanks and Regards, Hotel Seville Management

10/10 Excelente

Arayik

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021
Respuesta de Hotel Seville Management, el 23 nov. 2021
Dear Arayik, Thank you for taking the time to leave a PERFECT SCORE rating of your stay with us at Hotel Seville Management. I am glad you had a memorable stay. I hope you had enough time to explore Ontario. It was a pleasure to host you, and we look forward to hosting you again on your next visit to Ontario. Take Care! Thanks and Regards, Hotel Seville Management

10/10 Excelente

Ireri Gazca

Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Recommend this place
Se hospedó 10 noches en julio de 2021
Respuesta de Hotel Seville Management, el 28 jul. 2021
Dear Guest: Thank you for the PERFECT SCORE REVIEW. I am glad to know that you had a wonderful stay at Hotel Seville. We work hard to provide clean, convenient, and comfortable rooms for our guests. We have also taken some necessary measures for our guests for their safe and healthy stay. We would love to host you again next time you visit Ontario. Thanks & Regards, Hotel Seville Management

4/10 Malo

Monica

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en mayo de 2021
Respuesta de Guest Experience Team, el 17 may. 2021
Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

2/10 Terrible

Cliente verificado

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal y servicios
No avisan si te cancelan la reservacion
Se hospedó 1 noche en abril de 2021
Respuesta de Guest Experience Team, el 13 abr. 2021
Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

8/10 Bueno

Eduardo

Le gustó: Limpieza
Estadía aceptable
El hotel está limpio , seguro. El servicio bueno, las instalaciones son de un hotel de paso
Se hospedó 3 noches en marzo de 2021
Respuesta de Guest Experience Team, el 11 mar. 2021
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team

2/10 Terrible

Genner

Se hospedó 3 noches en marzo de 2021
Respuesta de Hotel Seville Management, el 19 mar. 2021
Dear guest, Thank you for taking the time to rate your recent stay with us at the Hotel Seville. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. Please do contact us to convey the issues you faced so we can better understand where we failed. I assure you if you had mentioned your complaints during your stay, we would have corrected them asap. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Hotel Seville Management

10/10 Excelente

Katherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Ivory

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The staff was very courteous and professional. They were working on the roof so it was very noisy.
Se hospedó 7 noches en abril de 2024
Respuesta de Hotel Seville Management, el 9 may. 2024
Dear Ivory,We're glad to hear that you found our staff courteous and professional.  We apologize for any inconvenience caused by the noise from the roof work.  If there's anything else we can do to enhance your stay, please don't hesitate to let us know.  We appreciate your understanding and hope you have a pleasant rest of your stay with us.Kind Regards,Hotel Seville Management

10/10 Excelente

Vanessa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Safe
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Seville Management, el 8 may. 2024
Dear Vanessa,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Hotel Seville.  We work tirelessly to ensure guests experience the best hospitality in Hotel Seville.  Again, we are so happy you enjoyed your stay, and we would love to host you again.Kind Regards,Hotel Seville Management

10/10 Excelente

Vanessa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Safe
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Seville Management, el 8 may. 2024
Dear Vanessa,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Hotel Seville.  We work tirelessly to ensure guests experience the best hospitality in Hotel Seville.  Again, we are so happy you enjoyed your stay, and we would love to host you again.Kind Regards,Hotel Seville Management