David, thank you for your stay and compliments on two of our staff. We appreciate your feedback. Please accept our apologies for any sounds during your recent stay with us, and especially if one of our team was not as pleasant as the rest. We will look into that and make sure it is not an issue again. Hopefully we'll have the chance to make things right for you on a future stay and we'll do our very best to put you in a room that will be an exceptional stay in every way. We hope to see you back someday.Your friends at The Pierside

Hi Francisco. Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with our staff and enjoyed everything. We appreciate your feedback and hope to welcome you back to our stretch of the California coast soon.Your friends at The Pierside

I would love to learn more about your stay. Please reach out to me at the hotel with any details you can provide. I look forward to hearing from you.Thank you,Christopher Smith

Alberto, we appreciate your nice rating. Our team at The Pierside was delighted to have you as our guest in Santa Monica and we hope to have the pleasure of welcoming you back soon!Best regards,The Pierside team

Thank you for your 5-star rating, Dinora! We hope to see you again someday!Your friends at The Pierside

Francisco, we appreciate your kind rating. It was our pleasure to have hosted you in Santa Monica, and we hope to have the opportunity to welcome you back soon. Thank you for choosing us as your destination. Best regards, Your friends at The Pierside

Hi Cristina. Thank you for your four-star rating. We'd love to welcome you again someday for what we're sure will be a peaceful and enjoyable beach stay on our beautiful stretch of California's coast.Your friends at The Pierside

Thank you for your feedback! We are sorry if you experienced some issues during your stay. We are nearing the completion of our multi-million dollar renovation, so the amenities will all soon be available, and noise shouldn't be an issue again. We're confident next time you can join us, it will be an exceptional stay in every way. We hope to see you back soon.

Good evening Emilio, we understand that Judith has been in contact with you and the issue has been resolved. We hope to welcome you back to The Pierside Santa Monica so we can show you a better experience.

Thanks for choosing pierside hotel! We hope to see you again soon!

Henriette, we're happy you enjoyed your stay, although we apologize if you had any issues with the wifi or noises. We will look into those items and make sure they are not recurring. We'd love to host you again next time you need a place to stay along our stretch of the coast. Thank you,Your friends at The Pierside

Carl, we're happy to see you enjoyed your stay. Thank you for your nice comments. Our resort feel covers a wide array of amenities from premium wifi, complimentary hydration stations on every floor, and complimentary beach gear rental from our Board Shop to our pool and fitness center. Please know our valet parking rate is competitive or below others in this area, but we are happy to help guests know about street parking options or other garages available. Our team would love to welcome you again! Anytime you need a place to stay on our stretch of California’s coast, our doors are open.Warm regards,Your friends at The Pierside

Emmanuelle, it was our pleasure hosting you in Santa Monica, and we're glad to know Peyton and Tyrel were so helpful, and we'll be sure to pass along your compliments. We'd love to welcome you again sometime soon. Warm regards, Your friends at The Pierside

Maseih, we sincerely appreciate your kind rating and it was a pleasure to have you as our guest in Santa Monica. We're glad you had a pleasant stay and look forward to hosting you again in the future. Best regards, The Pierside Team

Susan, please accept our apologies. That is very unusual to hear and we'd like to get more details from you. Please reach out to me at the hotel so we can look into what could have happened and see what we can do to make things right for you. I hope to hear from you soon.Thank you,Christopher Smith, Director of Rooms

Roberto, it was our pleasure hosting you in Santa Monica. We're pleased to know our staff made your visit memorable, and that you enjoyed our espresso and latte. We'd love to welcome you again next time you need a place to stay along our stretch of the coast.Warm regards, Your friends at The Pierside

Robert, we appreciate you taking the time to share your feedback. We're glad you enjoyed our property and staff. Please accept our apologies about the issue with the WIFI. We will make sure that is not an issue in the future. We hope to have the opportunity to host you again someday.Warm regards,The Pierside Team

Alan, I would love to learn more about your stay. Please reach out to me at the hotel with any details you can provide. I look forward to hearing from you.Thank you,Christopher Smith, Director of Rooms

Rieko, we sincerely appreciate your kind rating and it was a pleasure to have you as our guest in Santa Monica. We're glad you had a pleasant stay, although if your room required any maintenance issue we would have been happy to have our staff address it or move you to a different room. We look forward to hosting you again in the future. Best regards, The Pierside Team

Chris, we are so pleased to know you had a pleasant stay and enjoyed our location and staff so much. We'll be sure to pass your compliments on to the team. Thank you!. We look forward to hosting you again someday.Warm regards,Your friends at The Pierside.

Hi Algerim. Thank you so much for the kind rating. It was our pleasure hosting you in Santa Monica, and we hope you will visit us again some day!Warm regards,Your friends at The Pierside

Holly, we're delighted to hear that you enjoyed your experience with us. We pride ourselves on our friendly staff, excellent location, and cleanliness. We look forward to welcoming you back soon for another great visit. Thank you for choosing to stay with us, and we hope you will be back someday!Warm regards,Your friends at The Pierside

Ray, thank you for staying with us. Please accept our apologies if you had some issues with the room appliances. We will make sure that is not an issue again. Next time you can join us, please ask for a manager when you check in so we can ensure you are 100% happy with your room.Warm regards,The Pierside team

Jillian, thank you for taking your time to give us your feedback. While it was a pleasure having you be our guest, if you ever are not 100% in love with your accommodations with us in the future, do let us know as we’re always happy to explore alternate options to better ensure your satisfaction. Please know, all of Santa Monica is very expensive, but for hotels with our prime location, we are competitive or less expensive that others. Our team would love to welcome you again! Anytime you need a place to stay on our stretch of California’s coast, our doors are open.Warm regards,Your friends at The Pierside

Thank you for staying with us, Paula. We're glad to know you enjoyed our multi-million dollar renovation. Please reach out to Expedia if they did not pass along your VIP status to us. We look forward to hosting you again next time you need a place to stay along our stretch of the California coast. Warm regards,Your friends at The Pierside

Thank you, Cesar. We're happy to know our you enjoyed our prime location so close to the Pier. We appreciate you staying with us, and we hope you'll be back again someday.Warm regards,Your friends at The Pierside

Cynthia, we appreciate your nice rating. Our team at The Pierside was delighted to have you as our guest in Santa Monica and we hope to have the pleasure of welcoming you back soon!Best regards,The Pierside team

Karen, thank you for staying with us and for your feedback. We are sorry if you had any issues at check-in and check-out. That usually is not the case, but we'll see what we can do to make it smoother for guests using debit cards. Housekeeping does remove the trash in the trashcan. They may have considered your other bag not trash, and for that, we apologize. Please get in touch with me regarding your invoice. I want to make sure that it is 100% correct and see what we can do to earn another chance to have you as a guest. I'm confident next time your stay will be excellent in every way.Thank you,Christopher Smith, Director of Rooms

LeAnna, we appreciate your nice rating. Our team at The Pierside was delighted to have you as our guest in Santa Monica and we hope to have the pleasure of welcoming you back soon!Best regards,The Pierside team

Thank you, Lawrence, We love knowing you had such an enjoyable stay, and we hope you'll join us again next time you are in the area.Warm regards.Your friends at The Pierside

Carlos, it was our pleasure hosting you in Santa Monica, and we're glad to know our rooms and overall hospitality left a great impression. We'd love to welcome you again sometime soon. Warm regards, Your friends at The Pierside

Lisa, we are so pleased to know you enjoyed your room and our staff. Thank you for your compliments. We look forward to hosting you again someday.Thank you,Your friends at The Pierside.

Gabriela, thank you for your compliments on our hotel. We're glad you enjoyed it, although we apologize if you felt the workers should have been more attentive. That usually is not an issue and we'll make sure to discuss it with the team. We hope you can join us again someday soon.Warm regards,Your friends at The Pierside

Jessica, thank you for trying to stay with us but we apologize if you any issue with the bed. We normally hear how comfortable they are, but we understand your situation was not an easy one. We hope your husband is feeling better, and we'd love to have the chance to host you again someday. Warm regards, The Pierside team

Thank you, Sharon, We love knowing you had such an enjoyable stay, and we hope you'll join us again next time you are in the area.Warm regards.Your friends at The Pierside

Hannah, thank you for staying with us. I would love to learn more about your stay. Please reach out to me at the hotel with any details you can provide. I look forward to hearing from you.Warm regards,Christopher Smith, Director of Rooms

Hi Gerard. Thank you so much for the kind rating. It was our pleasure hosting you in Santa Monica, and we hope you will visit us again some day!Warm regards,Your friends at The Pierside

Luis, we are so pleased to know you had a pleasant stay and enjoyed the food and service at our breakfast. We look forward to hosting you again someday.Thank you,Your friends at The Pierside.

Tyler, I would love to learn more about your stay. Please reach out to me at the hotel with any details you can provide. I look forward to hearing from you.Thank you,Christopher Smith, Director of Rooms

Craig, we sincerely appreciate your kind rating and it was a pleasure to have you as our guest in Santa Monica. We're glad you had a pleasant stay and look forward to hosting you again in the future. Best regards, The Pierside Team

Mara, thank you for staying with us. We apologize if you had any issue with housekeeping. Hopefully you notified the front desk so we were able to make things right for you. We hope you will join us again someday for what we're confident will be an excellent stay in every way.Warm regards,The Pierside team

Dominique, we sincerely appreciate your kind rating and it was a pleasure to have you as our guest in Santa Monica. We're glad you had a pleasant stay and look forward to hosting you again in the future. Best regards, The Pierside Team

Lorie, thank you for staying with us. We understand your perspective regarding parking, but please know our valet charge is competitive or lower than most others in the area. However, our staff is always happy to provide information on street parking and public garages in the area. We're glad you enjoyed our stay, and we hope to host you again someday.Warm regards, Your friends at The Pierside

Hi Lauren. Thank you for staying with us. We're sorry to hear you weren't aware of the charges, although they are posted on our website, Expedia should let you know. We'll see what we can do about that. Regarding our parking fee, it is competitive or below others in the area, although we are always happy to inform guests about street parking options. We're glad you enjoyed our hotel, and all those charges and more would have occurred anywhere you stayed on the beach. We hope you will join us again someday. Best regards,Your friends at The Pierside

Thank you, Tamesha, We love knowing you had such an enjoyable stay, and we hope you'll join us again next time you are in the area.Warm regards.Your friends at The Pierside

Amanda, we appreciate your nice rating. Our team at The Pierside was delighted to have you as our guest in Santa Monica and we hope to have the pleasure of welcoming you back soon!Best regards,The Pierside team

Mary, that's wonderful to hear. We're so pleased to know you enjoyed your room and all the activities close to our prime location. Thank you for your compliments for our staff. We hope to have the pleasure of hosting you again someday.Warm regards,Your friends at The Pierside

Katie, we sincerely appreciate your kind rating and it was a pleasure to have you as our guest in Santa Monica. We're glad you had a pleasant stay and look forward to hosting you again in the future. Best regards, The Pierside Team

Thank you for choosing to stay with us, Amanda. We're so pleased to know you enjoyed our hotel and restaurant. Please know our resort fee which covers a wide array of amenities, from our pool, exercise facility, premium wifi, complimentary hydration stations on every floor, and complimentary beach gear rental from our Board Shop, and valet charges are very competitive in this area along the beach. We hope you will join us again next time you are in the area.Warm regards,Your friends at The Pierside

Deborah, thank you for staying with us. We're happy you enjoyed our convenient location, but wish you had let us know if you had any issues with your room so we could have addressed them or moved you to a different room you would have enjoyed. We'll look into the plumbing issues, and make sure it is quickly solved. Finally, please know our parking rates are competitive or below others in the area. There is street parking available, and we're also happy to point out nearby public parking garages. We do appreciate your feedback, and we look forward to hosting you again someday so we can show you an excellent stay in every way.Best regards,The Pierside Santa Monica team