Hola Leticia, ¡Gracias por tomarse el tiempo para revisar The Westin Long Beach! Nos complace saber que tuvo una estancia agradable con nosotros y que disfrutó del alojamiento. Sabemos que tiene una opción cuando se hospeda en Long Beach y le agradecemos que nos haya elegido para su reciente estadía. ¡Esperamos verte nuevamente en el futuro!

Gracias por tomarse el tiempo para revisar The Westin Long Beach. Sabemos que tiene una opción cuando se hospeda en Long Beach y le agradecemos que nos elija para su estadía reciente. ¡Esperamos verte nuevamente en el futuro!

Gracias por tomarse el tiempo para revisar The Westin Long Beach. Nos alegra que haya disfrutado del restaurante y la piscina. Sabemos que tiene una opción cuando se hospeda en Long Beach y le agradecemos que nos elija para su estadía reciente. ¡Esperamos verte nuevamente en el futuro!

Thank you for your review.

Hola, Gracias por tus comentarios. Nos gustaría disculparnos sinceramente por su retraso en el período de registro.

Dear Juan Carlos, Thank you for choosing the Westin Long Beach for your recent travels to Long Beach. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values. Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon! Sincerely, Jeff Bonds

Hola Yadira, Estamos encantados de saber que disfrutó de su reciente visita. ¡Todo lo mejor!

Dear Lucia, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Westin Long Beach. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Long Beach and we hope you choose to create more memories here whenever your travels bring you back to Long Beach. Sincerely, Jeff Bonds

Dear Maria , Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Jeff Bonds Director of Front Desk Westin Long Beach

Dear Maria, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Jeff Bonds Director of Front Desk Westin Long Beach

Thanks for the feedback.

Dear Alfredo, Thank you for taking the time to share your recent experience with us on the Guest Satisfaction Survey. Receiving a warm welcome during check-in often times sets the tone for a great stay. Unfortunately, it was brought to my attention that we fell short of meeting your expectations when you arrived at the Westin Long Beach. In order to better uphold our commitment to deliver exceptional service to every guest, from arrival to departure, I have shared your feedback with the appropriate hotel team member in order to improve our arrival experience process. Thank you for being a valued guest and we hope to welcome you again whenever your travels bring you back to Long Beach. Sincerely, Jeff Bonds Director of Front Desk