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Opiniones de Tommie Hollywood, part of Jdv by Hyatt

4 out of 5
Tommie Hollywood, part of Jdv by Hyatt
6516 W Selma Ave, Los Angeles, CA

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 402 de 742 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 155 de 742 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 82 de 742 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 49 de 742 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 54 de 742 opiniones" "

9.2/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024
Respuesta de Sophia H. Assistant Front Office Manager , el 12 may. 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We appreciate your feedback, and please don't hesitate to reach out for any additional comments. We hope to welcome you back!

10/10 Excelente

Kassandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super linda y moderna
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia H. Assistant Front Office Manager , el 11 may. 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We are happy to hear that you enjoyed your stay at the tommie hollywood, and hope to welcome you back in the near future!

8/10 Bueno

Jessica Paola Garcia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Sophia H. Assistant Front Office Manager , el 3 abr. 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We hope you enjoyed your stay with us at the tommie hollywood, and we hope to welcome you back in the near future.

2/10 Terrible

Rodrigo, ZMG

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Pasamos una muy mala experiencia con la reserva, nos cobraron algo que se suponía ya estaba pagado, el servicio del lobby fue pésimo y con poca disposición de ayudar, expedía tampoco ayudó mucho.
Se hospedó 2 noches en febrero de 2024
Respuesta de Sophia H. Assistant Front Office Manager , el 1 mar. 2024
Dear valued guest,We apologize if your check-in experience was not up to standard. We are curious to know what happened with your billing issue, or if there was any miscommunication at the front desk. If you have any questions, please don't hesitate to reach out to us, so we can help relieve your situation.

10/10 Excelente

Rodrigo, ZMG

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente, bien ubicada, te queda muy accesible, la zona es segura.
Se hospedó 2 noches en enero de 2024
Respuesta de Sophia H. Assistant Front Office Manager , el 25 ene. 2024
Dear valued guest,We thank you for taking the time to leave us your honest review. We are very happy to hear that you enjoyed your stay at the tommie hollywood. We hope to welcome you back in the near future!

8/10 Bueno

Jaime

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Iago, Assistant Front Office Manager, el 19 ene. 2024
Thank you for taking the time to review your stay with us. We are glad you enjoyed your visit. If you would like to provide additional feedback, please do not hesitate to reach out to us.

8/10 Bueno

J.Manuel Luna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sophia H. Assistant Front Office Manager , el 7 ene. 2024
Dear valued guest,We thank you for taking the time to leave us a review. We hope your stay at the tommie hollywood was enjoyable, and please don't hesitate to reach out for any additional feedback.

10/10 Excelente

David

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Recibimos un trato extraordinario por parte del staff. El hotel es muy cómodo, bonito, moderno y conveniente.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sophia H. Assistant Front Office Manager , el 27 dic. 2023
Dear valued guest,We are extremely excited to hear how much you enjoyed your stay at the tommie hollywood. We hope to welcome you back in the near future and provide the same experience!

10/10 Excelente

ALFREDO ISRAEL

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La calidad de los muebles, el diseño del hotel, todo hermoso
Se hospedó 2 noches en noviembre de 2023
Respuesta de Iago, Assistant Front Office Manager, el 14 nov. 2023
Thank you very much for taking the time to review your stay with us. We are so happy to hear that you enjoyed your visit at the tommie Hollywood and hope to welcome you back soon.

6/10 Aceptable

Alexia

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No considero que
Se hospedó 1 noche en octubre de 2023
Respuesta de Iago, Assistant Front Office Manager, el 25 oct. 2023
Thank you for taking the time to rate your stay with us. We are sorry to hear your stay was not up to your standard. If you would like to provide feedback, please do not hesitate to contact the hotel directly.

10/10 Excelente

ROBERTO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Iago, Assistant Front Office Manager, el 12 nov. 2023
Thank you so much for taking the time to rate your stay with us. We are so happy to see you enjoyed your visit at the tommie Hollywood and we hope to welcome you back soon.

8/10 Bueno

Elsa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Céntrico para conocer varias partes pero la zona no es bonita. Instalaciones excelentes, muy cómodo.
Se hospedó 3 noches en agosto de 2023
Respuesta de Iago, Assistant Front Office Manager, el 6 oct. 2023
Thank you for taking the time to review your stay with us. We are glad you enjoyed your visit and hope to welcome you back soon. We understand your concern with the issues off of the property.

10/10 Excelente

Alejandro

Se hospedó 1 noche en septiembre de 2023
Respuesta de Sophia H. - Assistant Front Office Manager , el 15 oct. 2023
Dear valued guest,thank you for taking the time to leave us your review and for staying at the tommie hollywood. If you have any additional feedback, please don't hesitate to reach out to us.

8/10 Bueno

ERIK, Madero

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gustó la ubicación y que está muy cómodo, solo la limpieza de la habitación los días que estuve, de hace incompleta
Se hospedó 3 noches en septiembre de 2023
Respuesta de Iago, Assistant Front Office Manager, el 23 sept. 2023
Thank you for taking the time to review your stay with us. We are glad you enjoyed your visit at the tommie Hollywood. We will forward the Housekeeping issue to the relevant team. We hope to welcome you back again soon.

10/10 Excelente

eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomendacion de Hotel Tommie
Excelente servicio, instalaciones, ubicacion, ambiente!!!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sophia H. - Assistant Front Office Manager , el 18 sept. 2023
Dear Eric,We are extremely excited to hear that you've enjoyed your stay with us at the tommie hollywood. Thank you kindly for leaving us your honest feedback and we hope to welcome you back soon!

10/10 Excelente

Luis Miguel

Le gustó: Limpieza, servicios, condiciones de la propiedad
Greats place for a great Californias weekend
Se hospedó 2 noches en septiembre de 2023
Respuesta de Sophia H. Assistant Front Office Manager , el 28 oct. 2023
Dear valued guest, thank you for taking the time to leave us your honest review. We are very happy to know how much you've enjoyed the tommie hollywood. We hope to welcome you back soon!

8/10 Bueno

Juan Pablo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El lugar excelente en sus instalaciones... muy bien ubicado. El personal muy atento.
Se hospedó 3 noches en agosto de 2023
Respuesta de Sophia H. Assistant Front Office Manager , el 8 sept. 2023
Dear Juan Pablo,We are excited to know that you have enjoyed your stay with us, including the staff and facilities. We appreciate you taking the time out of your day to provide us this honest feedback. We hope we can welcome you back soon!

10/10 Excelente

isabel valdes

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me encanto mi estancia aqui, el hotel es bonito, las habitaciones con muy buen gusto y esta muy centrico de Hollywood. Sin duda regresaria
Se hospedó 1 noche en agosto de 2023
Respuesta de Sophia Hoenig - Assistant Front Office Manager , el 17 ago. 2023
Hello Isabel Valdes,We are extremely excited to know that you have enjoyed your stay with us. We hope we can welcome you back at our property soon!

8/10 Bueno

Fernanda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bonito hotel pero en las habitaciones se escucha lo del cuarto de enseguida y alrededor hay puro homeless y basura en la calle y no hay lugares cercanos para comer.
Se hospedó 3 noches en julio de 2023
Respuesta de Iago, Assistant Front Office Manager, el 10 ago. 2023
Thank you for taking the time to review your stay with us. We completely understand your concern regarding the issues off of the property. Apologies if you were not advised, but we do have a restaurant on property and our sister property and are surrounded by restaurants within walking distance. We hope you do consider us again in the near future.

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de David, el 8 ago. 2023
Thank you again Carlos! Come back soon.

10/10 Excelente

Héctor Ojeda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel se ve muy nuevo, moderno y acogedor. Esta muy cerca de the walk of fame y de universal.
Se hospedó 2 noches en julio de 2023
Respuesta de David, el 8 ago. 2023
Dear Hector,Thank you for the 5/5 score!! We are thrilled you enjoyed your visit and hope to see you again soon. Thank you for choosing us!

10/10 Excelente

arletty

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Súper encantada de verdad supero mis expectativas súper lo recomiendo 🌟🌟🌟🌟
Se hospedó 1 noche en julio de 2023
Respuesta de Iago, Assistant Front Office Manager, el 25 jul. 2023
Thank you so much for taking the time to write a review regarding your stay. We are so glad you enjoyed your visit at the tommie Hollywood. We look forward to welcoming you back soon.

10/10 Excelente

Rodrigo

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La propiedad está muy bien, la ubicación es perfecta, la zona es segura, el único inconveniente es que cerca de un bar y se escucha la música, pero puedes dormir sin problemas
Respuesta de Iago, Assistant Front Office Manager, el 11 jul. 2023
Thank you so much for reviewing your stay. We are really happy you enjoyed your time at the tommie Hollywood and hope to welcome you back soon.

10/10 Excelente

Fátima

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Iago, Assistant Front Office Manager, el 4 jul. 2023
Thank you for taking the time to review the tommie Hollywood. We are really happy that you enjoyed your stay and hope to welcome you back again soon.

2/10 Terrible

ELIZABETH MARIANA

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en junio de 2023
Respuesta de Iago, Assistant Front Office Manager, el 13 jun. 2023
Good morning,Thank you for taking the time to review your time with us. We are so sorry your stay was less than satisfactory. We take all issues seriously if you would like to leave any feedback, so that we can try and improve the guest experience for all our guests.

10/10 Excelente

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bueno
Todo bien. Amabilidad y rapidez en los servicios
Se hospedó 5 noches en abril de 2023
Respuesta de Thomas Franklin, Overnight Manager, el 15 abr. 2023
Thank you so much for your feedback! Hope to see you here at the tommie again soon!

10/10 Excelente

Armando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Servicio increíble! Los mejores servicios e instalaciones, el bar desert 5 spot tiene muy buen ambiente
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

rodrigo

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Hotel muy bonito pero carece de personal para muchas cosas
Se hospedó 4 noches en julio de 2022
Respuesta de Joseph B, el 30 jul. 2022
We are happy to hear you like our convenient and bustling Hollywood location. Thank you for taking the time to provide us with this review. We'll always have a luxurious room waiting for you and look forward to welcoming you back soon.

10/10 Excelente

Ramses Rafael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en abril de 2022
Respuesta de Joseph B, el 26 abr. 2022
We are happy to hear you like our convenient and bustling Hollywood location. Thank you for taking the time to provide us with this review. We'll always have a luxurious room waiting for you and look forward to welcoming you back soon.

10/10 Excelente

Karla Alicia

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
La atención del personal del lobby es increíble, nos apoyaron en todo con mucha disposición y nos recomendaron lugares para ir, la habitación muy cómoda, el hotel en general muy moderno, limpio y agradable. No me gustó que en los 5 días de nuestra estancia, no hicieron la limpieza de la habitación y creo que el baño de la habitación no es tan privado como debería, ya que son paneles que se alcanza a ver un poco desde afuera hacia adentro, aunque te terminas acostumbrando.
Se hospedó 4 noches en marzo de 2022
Respuesta de Joseph B, el 29 abr. 2022
We are happy to hear you like our convenient and bustling Hollywood location. Thank you for taking the time to provide us with this review. We'll always have a luxurious room waiting for you and look forward to welcoming you back soon.

6/10 Aceptable

Maria Guadalupe Monserrat

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Mal servicio de limpieza
Buen hotel pero pesimo servicio de limpieza. Estadía de 4 noches y en ninguna de ellas limpiaron la habitación.
Se hospedó 4 noches en marzo de 2022
Respuesta de Joseph B, el 7 abr. 2022
Maria, We sincerely apologize for the inconvenience you encountered during your stay. Please know that the safety and wellbeing of our guests are always a top priority, especially in these unprecedented times. In response to COVID-19 preventative measures, and to make your stay as undisturbed as possible, we currently offer housekeeping services upon request.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena decoración
Muy buena decoración, buena ubicación. Un poco ruidoso de noche, pero eso es normal por la zona.
Se hospedó 4 noches en enero de 2022
Respuesta de Joseph B, el 3 feb. 2022
Thank you so very much for your great feedback. We are so happy to hear that you enjoyed your stay! Please come stay with us again on your next trip to area!

6/10 Aceptable

Adrian Ernesto

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Buenas instalaciones - ya que pagaste la habitación debería incluir el estacionamiento, casi 50 usd x día???
Se hospedó 4 noches en enero de 2022
Respuesta de Alfred R., el 13 ene. 2022
Thank you for your feedback. We hope you will come stay with us again on your next trip back to the city.

10/10 Excelente

José Antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Graaan opción en Hollywood
Increíble hotel! Gran experiencia, lujo y comfort. Excelente ubicación. Los cuartos son pequeños no tiene guardarropa.
Se hospedó 3 noches en diciembre de 2021
Respuesta de Alfred R., el 8 ene. 2022
We are so happy to hear you had a wonderful stay with us! We hope on your next trip to Los Angeles you choose to stay at tommie Hollywood again.

2/10 Terrible

Tatyana

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
parties and loud music all nights long, impossible to rest or sleep. horrible experience, stuff didn't help at not, neither with other room, not with refund and relocation to other hotel. Do not recommend it for adults, family or tourists.
Se hospedó 2 noches en mayo de 2024
Respuesta de Tayaba W. , el 14 may. 2024
I'm sorry to hear about your disappointing experience. Your comfort and relaxation are important, and it's regrettable that the noise disturbance impacted your stay negatively. It sounds like the situation wasn't managed well by the staff, which only added to your frustration. Your feedback will be valuable for the hotel management to address these issues and ensure a more enjoyable experience for future guests.

10/10 Excelente

william

Viaje de negocios, Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel staff was top notch . The restaurant and roof top bar were excellent. We will definitely return to this hotel.
Se hospedó 2 noches en mayo de 2024
Respuesta de Sophia H. Assistant Front Office Manager , el 12 may. 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We appreciate your kind feedback, and are very happy to hear that you enjoyed your stay at the tommie hollywood - we hope to welcome you back very soon!

10/10 Excelente

CARLA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really enjoyed my stay at Tommie. It’s a nice, clean hotel with an excellent location - walking distance to so many things being literally one block over from Hollywood Blvd. The staff was friendly/helpful. I absolutely loved my room and how cute and clean it was, although a mini fridge would’ve been nice. I’m actually surprised at how clean the hotel is considering how busy it is. About the noise - I feel like people always complain about noise in hotel reviews, but this time it was actually accurate. It gets LOUD on Fri/Sat nights. I could definitely hear the music bumpin but I think it stopped around 2am. Noise doesn’t really bother me though AND they did give a warning about the noise at check in which I appreciate. I did valet for the 3 days I was there - fast and friendly service. I would stay here again! I felt safe and comfortable for a solo female guest.
Se hospedó 2 noches en mayo de 2024
Respuesta de Sophia H. Assistant Front Office Manager , el 11 may. 2024
Dear valued guest,Thank you kindly for taking the time to leave us your honest review. We are very happy to hear that you enjoyed your stay at the tommie hollywood, as well as highlighting our amazing staff from front desk to valet. We do apologize that you experienced noise disturbance during your stay, we hope the next time you decide to visit, we can place you on a more quieter side of the hotel. Thank you again for your positive comments, and we hope to welcome you back soon!

8/10 Bueno

Andrea

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
New hotel. Excellent location for transport and restaurants. Young, accommodating and helpful staff. Adequate level of cleanliness. Nice possibility to have a drink on the rooftop with a panoramic view of the Hollywood Hills. Only downside: no minibar in the room; slightly noisy room; dilapidated area around the hotel.
Se hospedó 7 noches en abril de 2024
Respuesta de Sophia H. Assistant Front Office Manager , el 11 may. 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We are happy to hear that you enjoyed your stay at the tommie hollywood! We do apologize if you experienced any noise disturbances, we try our best to advertise our venue hours online. We hope the next time you decide to visit, we can place you on a more quieter side of the hotel. Thank you again for your feedback, and we hope to welcome you back in the near future!

10/10 Excelente

Paige-a-lishous

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was a great stay, for being a night life esque hotel it was quiet at night, but gets very busy in the evening/night with non hotel people in the lobby, elevator, and outside as one of the 2 bars on the lot is on the roof. The room fits well for young travelers, but definitely missed having a fridge in the room as there is not one. The staff was very attentive to fixing issues. It was a nice touch to be able to text the front desk for assistance.
Se hospedó 3 noches en mayo de 2024
Respuesta de Sophia H. - Assistant Front Office Manager , el 7 may. 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We appreciate your detailed feedback, and we are happy to hear that you enjoyed your stay at the tommie hollywood. We also have mini-refrigerators available upon request. Thank you and we hope to welcome you back in the near future!

8/10 Bueno

Christopher

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The Hotel is really nice, but a dining option in the hotel would be nice. Also no heated pool. Brrrr
Se hospedó 7 noches en abril de 2024
Respuesta de Sophia H. - Assistant Front Office Manager , el 7 may. 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We apologize if our dining options weren't explained to you, we try our best to advertise our venues on our websites. We also do apologize that our rooftop pool is not heated - it's currently under wraps to be fixed, and we have been recommending using our sister properties rooftop pool around the corner, in the meantime. Thank you for your feedback and we hope to welcome you in the near future!

10/10 Excelente

Eliza Jean Hopcraft

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en abril de 2024
Respuesta de Sophia H. Assistant Front Office Manager , el 11 may. 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We are happy to hear that you enjoyed your stay at the tommie hollywood - we appreciate your positive feedback, and hope to welcome you back in the near future!

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean comfortable nicely designed and decorated. Very enjoyable stay.
Se hospedó 1 noche en mayo de 2024
Respuesta de Iago, Assistant Front Office Manager, el 5 may. 2024
Thank you very much for taking the time to review your stay with us at the tommie Hollywood. We are glad to see you enjoyed your visit and we hope to welcome you back soon.

10/10 Excelente

Mayra

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent boutique hotel in the heart of Hollywood. What a find! Family friendly. Rooms are exquisite. The bed is very comfortable.. almost as if you are sleeping on a cloud. Will definitely stay at this hotel again.
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia H. Assistant Front Office Manager , el 2 may. 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We appreciate your positive feedback, and are delighted to hear that you enjoyed your stay at the tommie hollywood. We hope to welcome you back in the near future!

10/10 Excelente

Derek James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a wonderful time. The night we checked in there was a lot going on and we were nervous about the noise. The room was quiet. The staff were friendly. We didn’t fit the vibe but it was nice! Oh and the food at the attached restaurant was delicious.
Se hospedó 3 noches en abril de 2024
Respuesta de Tayaba W. , el 30 abr. 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that despite any initial concerns about noise, you found your room to be quiet and comfortable. Providing a peaceful environment for our guests to relax and unwind is always a top priority for us.It's wonderful to hear that you found our staff friendly and welcoming. Creating a warm and inviting atmosphere for all our guests is something we strive for every day, so it's incredibly rewarding to know that you felt well taken care of during your stay.We're also delighted that you enjoyed the food at our attached restaurant! Our culinary team works hard to create delicious dishes using fresh, locally sourced ingredients, and we're thrilled that their efforts left a positive impression on you.While we understand that every guest may have different expectations and preferences, we're glad that you still found your experience enjoyable despite not feeling like you completely fit the vibe. Diversity is what makes each guest's experience unique, and we're grateful to have had the opportunity to host you.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future! If there's anything else we can do to enhance your next visit, please don't hesitate to let us know! :)

10/10 Excelente

Miriam

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a good time at this spot! We just hated that the restaurant opened at like 6pm and closed at 11pm. We had a concert at the Hollywood Bowl at 7pm, so did not have enough time for dinner before the show, and we came back too late to get dinner afterwards. We stayed at the hotel because of the convenience of staying so close to the Bowl. Parking was easy (albeit expensive), but it similar to the cost of similar quality hotels. We thought the room was tiny, but we only needed it for sleeping that night, so it was perfect. Staff were knowledgeable and welcoming.
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia H. Assistant Front Office Manager , el 30 abr. 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We are happy to hear that you enjoyed your stay at the tommie hollywood, although we do apologize that our venue hours were not available during your visit. We hope we can welcome you back in the near future!

6/10 Aceptable

Jerika

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I wanted to rate this good, as the room was beautiful and comfortable. My biggest issue is that it was so loud. Not certain what bar it was coming from, I think the rooftop bar, but the music was pumping until 2am. Which a little is okay but my room was pounding. Very frustrating. The pool was not quite what was expected. There was a water dispenser available, and the drinks from the bar were allowed but there wasn’t service up there and the beds/chairs were all covered in towels and not very clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia H. Assistant Front Office Manager , el 11 may. 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We apologize if you were not notified ahead of time regarding our nightlife venues, we try our best to advertise the hours online. Due to us being in the heart of Hollywood, we are surrounding by multiple nightlife properties, and unfortunately the noise affects our rooms. We appreciate your feedback regarding the conditions of the pool - cleanliness and comfortability at all amenities of the hotel, should be welcoming, so we will make sure this comment is sent to the right department to make sure this doesn't happen again. Thank you again for your feedback!

10/10 Excelente

Veronica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It had everything you needed in walking distance
Se hospedó 4 noches en abril de 2024
Respuesta de Sophia H. Assistant Front Office Manager , el 30 abr. 2024
Dear valued guest,Thank you for taking the time to leave us your honest review. We are happy to hear that you enjoyed your stay at the tommie hollywood. We hope we will welcome you back in the near future!

10/10 Excelente

Martha

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Other that I did not receive any of the VIP upgrades everything was fine.
Se hospedó 5 noches en abril de 2024
Respuesta de Sophia H. Assistant Front Office Manager , el 29 abr. 2024
Dear valued guest,Thank you for taking the time to leave us your honest review.We apologize if a room upgrade as a VIP member was not provided - we hope the next time you decide to visit, we can help and provide your benefits.

10/10 Excelente

Nurik

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good
Se hospedó 4 noches en abril de 2024
Respuesta de Sophia H. Assistant Front Office Manager , el 29 abr. 2024
Dear valued guest,Thank you for taking the time to leave us your honest review.We are very happy to hear that you enjoyed your stay with us at the tommie hollywood. We hope to welcome you back in the near future!

10/10 Excelente

Barbara

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved the sleek and modern look of the hotel! Staff was friendly and always available to answer all of my questions! So many selfie moments were had...lol
Se hospedó 4 noches en abril de 2024
Respuesta de Iago, Assistant Front Office Manager, el 27 abr. 2024
Thank you for taking the time to review your stay with us. We are glad you enjoyed your visit and the service that you received. We hope to welcome you back real soon.