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Opiniones de Magdalena Grand Beach & Golf Resort

4 out of 5
Magdalena Grand Beach & Golf Resort
Tobago Plantations Estate, Lowlands, Tobago

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 159 de 617 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 212 de 617 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 137 de 617 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 65 de 617 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 44 de 617 opiniones" "

7.8/10

Limpieza

7.6/10

Servicio y personal

7.0/10

Servicios

7.2/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Mikhail

Se hospedó 1 noche en enero de 2023
Respuesta de Reservations, el 10 ene. 2023
Thank you for your feedback.

8/10 Bueno

Wilmer

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me agrado la vista que tienen las habitaciones con vista al mar, espacios para caminar. La comida tambien es buena. Recomendacion, pueden remodelar o mejorar las fachada en la parte de las habitaciones.
Se hospedó 3 noches en noviembre de 2022
Respuesta de Reservations, el 12 nov. 2022
Thank you for your response

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en enero de 2019
Respuesta de Judy Rampersad, el 15 ene. 2019
Good Day Anonymous, Thank you for your review! We are happy that you enjoyed your last stay with us! We certainly look forward to welcoming you back to this side of paradise! Best regards,

10/10 Excelente

Jemima

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Birthday trip 2017!
Increíble! I decided to spend my birthday weekend at this hotel and it was a great experience from start to finish. A very special thank you to Faren for the room upgrade when we checked in! Also thanks to the staff for orchestrating the lovely surprise detail when we got into the room. It was appreciated. The suite was just a delight, spacious, clean and comfortable. And us girls, we definitely appreciated having two bathrooms! The breakfast was as delicious as always. All in all, an incredible stay. Thanks so much for making my birthday such a memorable one!
Se hospedó 2 noches en diciembre de 2017
Good Day Jemima, Thank you for your great review! It has been passed on to the entire team. We are happy that you and your friends enjoyed your time with us!! We look forward to welcoming you back!! All the best for 2018 and beyond! Best regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de General Manager, el 3 feb. 2017
Thank you so much for your positive comments! We appreciate it! Best regards, Judy Rampersad

6/10 Aceptable

Tanna, Trinidad

Le gustó: Limpieza y servicio y personal
Nice hotel
Habitación sin agua, y aun sabiendo en administración no nos dieron otra habitación... El Refrigerador no funcionaba a pesar de llamar nos tocó solucionar el problema a nosotros, baños un poco curtidos no dan buena impresión pero se miraban limpios. La Atención del personal muy agradable, desayuno excelente.

4/10 Malo

Gustavo, Argentna

No es un hotel de playa
El hotel está bastante bien bien en cuanto a sus instalaciones. Sin embargo la ubicación del haotel hace que la playa no sea utilizable debido al viento constante que se produce en esa parte de la isla. Lo mismo sucede con el area de la pileta. Si buscas ir a un hotel de playa, como era mi caso, esta opción no es la adecuada.

8/10 Bueno

Anthony

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Very relaxing
very enjoyable

8/10 Bueno

Clifton

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location and safety
Se hospedó 2 noches en abril de 2024
Respuesta de Alison - Reservations Department , el 11 may. 2024
Thank you for your feedback.

8/10 Bueno

Victoria

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a very worth whike trip and the stay at the hotel was worth it ,
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Alana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great experience. Friendly helpful staff. Great food and drinks. Beautiful ocean view from room.
Se hospedó 2 noches en marzo de 2024
Respuesta de Reservations, el 18 mar. 2024
Thank you for your feedback, greatly appreciated.

2/10 Terrible

Makeda

No le gustó: Limpieza, servicio y personal, servicios
The housekeepers barely cleaned. I checked into my room, I took off my shoes and walked around for a second in my socks and my socks were black and full of hair. I threw out my socks and checked into another room, which wasn’t cleaned my entire stay. I called to the front desk asking them to clean and they didn’t
Se hospedó 2 noches en febrero de 2024
Respuesta de Reservations , el 21 feb. 2024
Thank you for your feedback we will forward information to Management.

6/10 Aceptable

Darin

Viaje en pareja
No le gustó: Condiciones de la propiedad
Oil spills was a major concern
Se hospedó 4 noches en febrero de 2024
Respuesta de Reservations - Alison , el 21 feb. 2024
Sorry for the inconvenience, our agencies are working feverishly.

8/10 Bueno

Sarah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My stay at this hotel was very good and comfortable. The surroundings were beautiful and very clean. The rooms were well kept. However, I think a comforter should be placed on the beds as the sheets they currently have are too thin. Food was great. Overall an excellent stay!
Se hospedó 2 noches en febrero de 2024
Respuesta de Alison - Reservations Department , el 14 feb. 2024
Thank you for your feedback, greatly appreciated.

10/10 Excelente

Dermont

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My wife and I totally enjoyed our short stay at Magdalena Feb. 2024. The service was first class and the staff was very attentive. We particularly liked the transport around the facility with little golf carts. Special shout out to Kyron who drove us back and fort around the property and went the extra mile to ensure that we were comfortable; also special shout out to Diamond-Katie for her outstanding service at the pub. D&H
Se hospedó 1 noche en febrero de 2024
Respuesta de Alison - Reservations Department , el 14 feb. 2024
Thank you for your feedback, greatly appreciated.

6/10 Aceptable

Brian

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Needs major renovations.
Se hospedó 1 noche en enero de 2024
Respuesta de Alison - Reservations Department , el 14 feb. 2024
Thank you for your feedback.

8/10 Bueno

Peter

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was more the expected, the view was stunning.
Se hospedó 2 noches en enero de 2024
Respuesta de Alison - Reservations Department , el 31 ene. 2024
Thank you for your feedback, greatly appreciated. Hopefully to welcome you in the future

8/10 Bueno

Fayola

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Alison - Reservations Department , el 31 ene. 2024
Thank you for your feedback, greatly appreciated.

8/10 Bueno

Dean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Alison - Reservations Department , el 31 ene. 2024
Thank you for your feedback.

6/10 Aceptable

Omowale

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Alison - Reservations Department , el 31 ene. 2024
Thank you for your feedback. Greatly appreciated.

6/10 Aceptable

Angene

Viaje en pareja
The towels in the room were very old so was the bed sheets and blankets .
Se hospedó 3 noches en diciembre de 2023
Respuesta de Alison - Reservations Department , el 31 ene. 2024
Good day we acknowledge receiving your feedback which will be extended to management. Apologies for the inconvenience during your stay.

4/10 Malo

Narine

Se hospedó 1 noche en enero de 2024
Respuesta de Alison - Reservations Department , el 31 ene. 2024
Thank you for feedback.

8/10 Bueno

Celeste

Se hospedó 1 noche en diciembre de 2023
Respuesta de Alison - Reservations Department , el 31 ene. 2024
Thank you for your feedback, greatly appreciated.

10/10 Excelente

Riad

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Alison - Reservations Department , el 7 ene. 2024
Thank you for your feedback greatly appreciated.

10/10 Excelente

adrian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Rest and relaxation
The hotel is very spacious. The main pool is gorgeous. I booked the 2 bedroom suite with jacuzzi for my 29th wedding anniversary. My cousin also accompanied my wife and I who utilized the second bedroom. The jacuzzi was inoperable which was very disappointing ! The living room floor kept encountering condensation on the floor. Our room 242 had an unbelievable view of the ocean! The buffet breakfast was ok. The let down for us was few choices of Trinidadian food. Saltfish, baigan choka and roti. The drinks were very good at all of the bars. Looking foward to another stay very soon!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Alison - Reservations Department , el 7 ene. 2024
Thank you for your feedback, greatly appreciated. Looking forward to welcoming you once again.

8/10 Bueno

Fola

Se hospedó 1 noche en noviembre de 2023
Respuesta de Reservations, el 22 nov. 2023
Thank you for your feedback.

10/10 Excelente

VICTOR

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
A beautiful property, friendly staff,breakfast staff was great,supervisor of breakfast area was superb.Like many places their effort to keep plastic bottles from the grounds,especially the mangrove bordering the golf course is an ongoing challenge,though not bad in effort.A very nice place to visit.
Se hospedó 3 noches en octubre de 2023
Respuesta de Reservations, el 24 oct. 2023
Thank you for your feedback, greatly appreciated.

4/10 Malo

Camille

Se hospedó 4 noches en octubre de 2023
Respuesta de Reservations, el 24 oct. 2023
Thank you for your feedback

6/10 Aceptable

Camille

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza
Stay Away From This Resort!!!
The minute I got into my room it smells really musky a kind of damped , don’t let me talked about the bathroom towels . First of all my bathroom mats at my home is stark white , so having to used these towels for my body was very disappointing an disgusting, those towels needs to be THROWN OUT like yesterday, The restaurant staffs were so sweet and amazingly pleasant to us . For the price I’ve paid to stay at the Magdalena Resort an to find there isn’t a microwave is beyond useless in these times .
These were the bath towels
These are the bathroom mats
Se hospedó 4 noches en octubre de 2023
Respuesta de Alison - Reservations Department , el 18 oct. 2023
Thank you for your review, this was forwarded to our management team for immediate attention.

10/10 Excelente

Lauren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Reservations, el 13 oct. 2023
Thank you for the feedback.

6/10 Aceptable

Kneka, Georgetown

Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations , el 28 sept. 2023
Thank you

10/10 Excelente

Elisa Stacy

Se hospedó 3 noches en septiembre de 2023
Respuesta de Reservations, el 13 oct. 2023
Thank you for the feedback.

8/10 Bueno

colin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This isn’t my first stay at this hotel. I’m always pleased
Se hospedó 3 noches en agosto de 2023
Respuesta de Reservations , el 8 sept. 2023
Thank you for your feedback, greatly appreciated.

2/10 Terrible

Winston

Viaje familiar
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations, el 28 ago. 2023
We sincerely apologize for any inconvenience.

6/10 Aceptable

Janice

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
The food was excellent for the most part although limited for vegetarian diet. The first 2 days air conditioner was not working. The management did state that they will work with Expedia and refund one night stay. The maid service was excellent although during the 5 day stay they never changed the sheets. WiFi was very spotty. The pool was beautiful and warm. Loved the pool area. The bar staff by the pool was excellent. The service in the restaurant was horrible. The staff are not being trained properly. It ruined the dining experience eventhou the food was so good. I had to wait 90 min for a drink order during lunch. After one hour I cancelled it. 20 min later when we were ready to go they brought the drink over. I told the server that I cancelled that drink 20 minutes ago so she said that she would take it off the bill and that I could keep it. Moments later a supervisor Pamela comes to the table and demands that we ordered it so we have to pay for it. I told her I had already cancelled it over 20 minutes ago. She grabbed the drink in front of me and off she went in a huff. Totally unprofessional! The rest of the supervisory staff was friendly and professional.
Se hospedó 5 noches en julio de 2023
Respuesta de Alison - Reservations Department , el 26 jul. 2023
Thank you for your feedback, greatly appreciated. The relevant departments were sent the review. The 1-night refund was done, details will be shared with Expedia.

6/10 Aceptable

Khellyn

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza
The Magdalena Grand is beautiful, staff are polite and the breakfast is delicious. The downside is the Air conditioning in the rooms did not work at all and the hotel restaurant service was not very good at all. They should service the a/c in the rooms and have better chefs and faster service.
Se hospedó 4 noches en junio de 2023
Respuesta de Reservations, el 3 jul. 2023
Thank you for your feedback, greatly appreciated.

4/10 Malo

Ashley

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The resort is expensive and outdated. We booked an ocean view room and were placed in a room at the end of the world that was musty and moldy. When we initially asked to switch rooms, they declined and said they paint over the mold first! We were only moved when I insisted as the paint fumes made us dizzy. Staff was friendly enough, but the concierge was pretty useless when it came to recommending certain dining options or experiences outside of the resort. The golf course was decent, but nothing special. Won't be staying here again and would not recommend.
Se hospedó 1 noche en junio de 2023
Respuesta de Reservations, el 26 jun. 2023
Our apologies for the inconvenience during your stay. This review was sent to our management team for attention. Sorry for the inconvenience.

8/10 Bueno

Sarah

Se hospedó 1 noche en junio de 2023
Respuesta de Reservations, el 30 jun. 2023
Thank you for your feedback.

10/10 Excelente

Hayden

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was very accommodating and polite. Breakfast was superb there was always something different to eat each morning. The atmosphere is relaxing and quiet.
Se hospedó 3 noches en mayo de 2023
Respuesta de Reservations, el 2 jun. 2023
Thank you for your feedback, greatly appreciated.

10/10 Excelente

Vashti

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent. The staff was warm and friendly, the hotel was magnificent and it was everything we expected and more.
Se hospedó 3 noches en mayo de 2023
Respuesta de Reservations Department, el 31 may. 2023
Thank you for your feedback, greatly appreciated.

2/10 Terrible

Tamara

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
What a disgrace! On the third day of my stay I left the property, forgoing the money I had paid in advance, just because I could not bear to stay one more second. The room was run down and dirty, and smelt of mould.. the floors were constantly wet due to an ongoing issue where condensation occurs. Was I expected to allow my 1 year old baby to stay in these conditions? When I called the front desk the CSR had the audacity to imply that the condensation occurred because of something I did. PLEASE SAVE YOUR MONEY AND BOYCOTT THIS HOTEL. The rooms are a hazard to your health and it is nothing close to the luxury vacation you are paying for. Shame on you Magdalena Grand!
Se hospedó 3 noches en mayo de 2023
Respuesta de Reservations, el 29 may. 2023
Our apologies for the inconvenience, this information was passed to our management team for attention.

8/10 Bueno

Shanice

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de Reservations, el 26 may. 2023
Thank you for your feedback.

2/10 Terrible

Cecil

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s like a deserted nursing home
Se hospedó 3 noches en mayo de 2023
Respuesta de Reservations, el 26 may. 2023
Thank you for your feedback.

2/10 Terrible

Racquel

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2023
Respuesta de Reservations, el 26 may. 2023
Thank you for your feedback.

6/10 Aceptable

Hamshira K, Chelmsford

Le gustó: Servicio y personal
Se hospedó 2 noches en abril de 2023
Respuesta de Reservations, el 26 may. 2023
Thank you for your feedback

8/10 Bueno

Evelette

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en abril de 2023
Respuesta de Reservations, el 26 may. 2023
Thank you for your feedback

10/10 Excelente

Marielle

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay at the Magdalena! The service was terrific with really attentive staff. We received welcome drinks, an impressive complimentary breakfast, golf cart ride to our rooms, Easter bags for the kids upon arrival, etc. The resort itself is a tiny bit outdated but nothing that takes away from its natural beauty or cleanliness. It is well maintained. The pool and background scenery of the blue ocean is amazing and photographs really well. Worth the price, and on par with other resorts we’ve stayed at around the world.
Se hospedó 1 noche en abril de 2023
Respuesta de Alison, el 17 abr. 2023
Thank you for choosing us, we appreciated your wonderful comments.

10/10 Excelente

mira

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We visit Magdalena every year. Ambiance ,staff service and food have got better and better over the years. We were very happy with our stay
Se hospedó 3 noches en abril de 2023
Respuesta de Alison , el 14 abr. 2023
Thank you for your feedback greatly appreciated, we will look into this issue in our room.

4/10 Malo

DEXTER

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
I expected a more peaceful rest ac & fan was very noisy, they drown out the sound of the rolling waves. They gave me a headache!
Se hospedó 1 noche en abril de 2023
Respuesta de Alison, el 14 abr. 2023
Thank you for your continued support staying with us over the years.

10/10 Excelente

Mark

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place to relax. The breakfast was awesome.
Se hospedó 3 noches en marzo de 2023
Respuesta de Alison, el 13 abr. 2023
Thank you for your feedback, greatly appreciated.