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Opiniones de Hotel Alvalade

4 out of 5
Hotel Alvalade
Av. Comandante Gika, Luanda

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 3 de 13 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 6 de 13 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 13 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 13 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 13 opiniones" "

7.8/10

Limpieza

7.6/10

Servicio y personal

9.0/10

Servicios

6.4/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Marcial

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Respuesta de General Manager, el 8 ago. 2016
Thank you for your review and for choosing our hotel.

10/10 Excelente

Gregor

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were outstanding and very helpful. Downside the bathroom in our room was very dated, and could do with some work. Would definitely go back!
Se hospedó 8 noches en diciembre de 2023

8/10 Bueno

Georg

Se hospedó 3 noches en noviembre de 2023

6/10 Aceptable

KHALID

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en octubre de 2023

8/10 Bueno

Lorene

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en agosto de 2023

6/10 Aceptable

tewodros

Viaje de negocios, Viaje familiar
Tt
Se hospedó 7 noches en mayo de 2023

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2019

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel & rooms are clean & decent, food is good too. The only thing I did not really appreciate was the fact that the hotel does not provide ironing board and iron, even upon request. This is a basic amenity provided by most hotels and is expected from a hotel room worth US 200+ per night.
Se hospedó 5 noches en abril de 2019
Respuesta de Sonia , el 23 may. 2019
Dear Guest, Thank you for taking the time to write such nice comments after your stay with us. I am truly pleased to hear that we have fulfilled and exceeded your expectation regarding our service, facilities and meals. Our Team's main goal is to offer each Guest's stay an unforgettable experience. The hotel doesn´t provide a ironing board and iron, but we have a laundry service available. It was a pleasure to have you as our Guest and I do hope to be able to welcome you back to our hotel on your next visit to Luanda. Best regards, Sonia Afonso

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Clean Hotel
Good clean Hotel
Se hospedó 5 noches en julio de 2017
Dear Guest Thank you for taking the time to review Hotel Alvalade after your stay with us. I am truly pleased to hear that we have fulfilled and exceeded your expectation regarding our service, facilities and breakfasts and particularly our cleanliness . Our Team's main goal is to offer each Guest's stay an unforgettable experience. It was a pleasure to have you as our Guest and I do hope to be able to welcome you back to our hotel on your next visit to Luanda. Best Regards, Sara Rodrigues

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible value for money
This is the worst value-for-money I've had in a hotel (and I spend 100 nights/year in them) since last time in New York (NY is always at the bottom of that list....). It has a completely useless key system which gets one repeatedly stranded without possibility to get anywhere. I had to have my card reprogrammed 3 times in 12 hours and STILL it din't work properly. The tea/coffee service in the room offers decaf coffee (also known as non-coffee), and some fruit and herb drinks called tea (no black tea at all). There was no hot water!!!!! A hotel costing 300 USD/night+ that gets the hot-water temp to around 25 degrees (C)???? Deplorable. Further to this, the AC worked poorly in the room, I am not an AC nut so I normally set mine to around 24 C. In order to get the room to go below 30 I eventually had to dial in 17, which was also rock bottom..... Oh - and the toilet didn't flush properly! I believe the overall verdict can only be: STAY AWAY!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones