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Opiniones de Scottish Inns & Suites

2 out of 5
Scottish Inns & Suites
1000 N ave Q, Lubbock, TX

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 42 de 169 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 53 de 169 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 37 de 169 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 21 de 169 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 169 opiniones" "

7.6/10

Limpieza

7.6/10

Servicio y personal

6.4/10

Servicios

6.8/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Stefphanie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was super clean (no bed bugs!) and the staff was very friendly. It was easy to park and we enjoyed our stay!
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Daniel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall okay just had a couple of stray dogs that would bark by my room window, but other than that great spot.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

E. Andres

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
- Good value for money - Convenient to major interstates - Gas stations nearby - Friendly fellow who runs the place - Clean room and linens - Comfortable bed - AC/heating unit worked fine
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Putri

Viaje en pareja
Le gustó: Condiciones de la propiedad
There was a dog that nonstop barking but that's about it
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome
Se hospedó 6 noches en abril de 2024

6/10 Aceptable

Ben

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Damien

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Tried contacting the property through Expedia to say our flight had been canceled. No reply nothing
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Palmira

Viaje familiar
Le gustó: Limpieza
The motel is clean. Very bare bones. No coffee in the rooms and not even in the office the following morning!!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Mary, el 17 feb. 2024
Hi,Palmira. Thank you for positive reviews.

8/10 Bueno

Edward

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This motel was VERY CLEAN! Staff was great, the area was quiet and on the outskirts of town, away from all the commerce, which makes it quiet, but a little inconvenient if you want to go out for a midnight snack. I felt very safe there; no riff-raff. My only complaints: the bed was lumpy and too firm for me, no hair dryer, no conditioner.
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

DONALD

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Mary, el 17 feb. 2024
Hi, Donald. Thank you for your positive reviews.

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The motel is located near several 4 lane highways allows easy access... I stayed there on Friday night but traffic in the area was light and it was very quiet.. It is an older property and if you are looking for amenities beyond a clean room, go somewhere else. But if you want a good price and very friendly hosts, this is your place. The owner was very helpful in directing me to places I was going... I will stay there anytime I'm in Lubbock....
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mary, el 28 nov. 2023
Hello,James thank you for your positive reviews.

6/10 Aceptable

Christopher, Oklahoma City

Le gustó: Limpieza y servicio y personal
The room was clean, the bed and pillows were ok...just a little lumpy....the shower was very good..the TV was a bit small, but had adequate sound...the a/c & heating was very good!.... location was far away,...overall it was a pretty good stay...none of the other guests were noisy or bothersome too...
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mary, el 28 nov. 2023
Hello Christopher, Thank you for your positive review.

10/10 Excelente

Amie

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was clean and convenient. Suited our needs and the owner was very helpful and nice. Great little stay for an overnight trip.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mary, el 28 nov. 2023
Hello Amie, Thank you for your positive response.

8/10 Bueno

rick

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Satisfactory!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mary, el 28 nov. 2023
Hi Rick, Thank you for your positive response.

10/10 Excelente

jeffrey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean rooms and friendly staff
Se hospedó 2 noches en octubre de 2023
Respuesta de Mary, el 21 oct. 2023
Hi Jeffrey, Thank you for positive review we appreciate you like it our clean rooms.

6/10 Aceptable

Monty

Se hospedó 1 noche en septiembre de 2023
Respuesta de Mary, el 16 oct. 2023
Hi, Monty Thank you for your positive feed back.

8/10 Bueno

robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Basic Inn with well lit parking. No pool. Clean room with comfortable king size bed. For the area it was a good price.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mary, el 23 sept. 2023
Thank you for positive feed back

8/10 Bueno

Mechele

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and Friendly
The floor tile was beautiful. The room was clean. Would have liked at least a small coffee pot in the room as there is no breakfast offered and nothing around to grab a quick one but there is a fridge and microwave. Overall a good room.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mary, el 23 sept. 2023
Thank you for your positive feed back

4/10 Malo

Kaitlyn

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
The check in area was swarmed with flies when we checked in. When we got to our room, it had so many flies in the room, we went to Dollar General to get fly tape and fly swatters. It felt so unclean that we also got Clorox wipes to wipe the main areas off. The bottom of the door was broken, so if we had gotten much more rain tonight, water would've started coming in. I wouldn't dare dream of bathing here. The only upside to this place was I didn't see any roaches or bedbugs. I don't know how this place has a 7/10 rating. DO NOT RECOMMEND
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Todd

Se hospedó 2 noches en junio de 2023

10/10 Excelente

Don

Se hospedó 2 noches en junio de 2023

6/10 Aceptable

Conner

No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

2/10 Terrible

juan

Viaje familiar con niños
No le gustó: Servicio y personal
Made reservations, when checking in charged wrong amount, when comfronted refund could not be made. Told the i was not willing to stay there anymore was told nothing else could be done sorry. So for no services rendered i paid 75$. And i booked another hotel for the night Days inn @ medical center. Sadly cant post pictures to prove a point. To the extreme that review got rejected by merchant on expedia.
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

joe

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Jordan

Se hospedó 1 noche en junio de 2023

4/10 Malo

Binu

Se hospedó 4 noches en mayo de 2023

10/10 Excelente

Charlonda

Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Ranjana, Forrest

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de Jenna, el 14 may. 2023
Good Morninh Ranjana, We hope you had a comfortable stay with us during your time in Lubbock. Thank you for taking the time to leave us a rating. We hope to see you again when traveling to Lubbock.

4/10 Malo

EDDIE

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
None of the flat surfaces had been dusted. Asked for another room which resulted in the same problem with that room. Guess what, I know you will not do a thing about it either.
Se hospedó 1 noche en abril de 2023
Respuesta de Mary, el 24 abr. 2023
I'm sorry to hear that Eddie, our housekeepers are instructed to wipe down surfaces every service. In order to ensure rooms are clean to satisfaction, we have updated our house keepers checklist to include strict instructions. We hope by strictly naming surfaces to clean that they will be less reticent to miss surfaces.Thank you for you feedback!

6/10 Aceptable

EDDIE

Se hospedó 1 noche en abril de 2023
Respuesta de Jenna, el 14 may. 2023
Hello Eddie, Thank you for sharing a rating with us. We hope you had a pleasant stay with us. Feel free to provide any further feedback that could aid us in enhancing our accommodations!

2/10 Terrible

Richard

Se hospedó 1 noche en abril de 2023
Respuesta de Jenna, el 14 may. 2023
Good Morning Richard, Please feel free to reach out and let us know how we may have improved your stay with us! We would greatly appreciate the feedback to ensure a better visit for future guests!

2/10 Terrible

Pam

Se hospedó 1 noche en febrero de 2023
Respuesta de Mary, el 20 feb. 2023
Thank you for positive reviews

10/10 Excelente

Pat

Se hospedó 1 noche en febrero de 2023
Respuesta de Mary, el 20 feb. 2023
thank you for positive reviews

8/10 Bueno

Pat

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023
Respuesta de Mary, el 20 feb. 2023
Thank for positive reviews

10/10 Excelente

Pat

Se hospedó 1 noche en enero de 2023
Respuesta de Mary, el 20 feb. 2023
Thank you for positive reviews

8/10 Bueno

Keith

Se hospedó 1 noche en diciembre de 2022
Respuesta de Mary, el 28 nov. 2023
Hi Keith, Thank you for your positive review.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will stay again
Basic quiet confi sleep, v good bargain; BE AWARE, NO GUEST COFFEE available on site
Se hospedó 1 noche en diciembre de 2022

4/10 Malo

Robert

Viaje de negocios
Le gustó: Limpieza y servicio y personal
The pace was clean, but cold. Time floors made it colder. The bed was tolerable, but the pillows had zero substance. The parking lot was very difficult to access when hauling a short trailer. The location was a bit seamy. Employees were difficult to understand.

8/10 Bueno

Ashley

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good Stay for the Price
Although my expectation was not high, I was pleasantly surprised. The room was clean, adequately stocked and everything worked. Good water pressure, and the heater rocked! (It was VERY cold!) Nothing fancy but more than adequate. Only downside is it's a little isolated.
Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Lauren

Nothing more than exactly what you need.
Se hospedó 2 noches en octubre de 2022

6/10 Aceptable

Donna

Se hospedó 1 noche en octubre de 2022

2/10 Terrible

joe

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Be careful with the bed bugs all over the bed and covers
Se hospedó 2 noches en septiembre de 2022

4/10 Malo

Steven

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Straight-back chairs, nothing comfortable but the bed. Single light in middle of ceiling, no bedside tables, no lamps. WIFI was terrible! On one minute, off five, on two minutes, off three, etc., etc. No relaxing after a busy day! Cannot recommend, even for the price!
Se hospedó 2 noches en abril de 2022

8/10 Bueno

Ralph

Viaje familiar
Le gustó: Limpieza y servicio y personal
The staff answered the phone and gave good directions to the site. Changed room promptly when smoke alarm malfunctioned. Was courteous and kind. Room was clean and comfortable.
Se hospedó 1 noche en abril de 2022

2/10 Terrible

Beverly

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I arrived and went into my room, immediately hear the people next door having sex. My room was gross, like the kind of gross things get after years and years of not being properly cleaned. Seal around the tiles and bath tub, etc are all brown but clearly they were once white. The chair had gross stains on it. The sheets looked as though they haven’t been washed, very wrinkly and didn’t smell clean. The top dead bolt didn’t work. This hotel has about 30 or so rooms, I was one of maybe 5 customers and when I asked for a late checkout they said no. As if they were busy or something, clearly they were not. My advise, may an extra 25-30 bucks and stay somewhere else. Unless of course you only need a room for a few hours ;)
Se hospedó 1 noche en abril de 2022

6/10 Aceptable

Timothy

Se hospedó 2 noches en abril de 2022

4/10 Malo

Travis

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022
Respuesta de Jenna, el 29 abr. 2022
Travis, we appreciate your feedback! We hope to see you again!

10/10 Excelente

Pat

Se hospedó 1 noche en marzo de 2022

2/10 Terrible

Joe

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not here
Did not feel safe or comfortable in the location, therefore I did not even check in, ended up going back home instead. A six-hour drive, money, gas, and time wasted.
Se hospedó 1 noche en marzo de 2022