Dear Ella,Thank you for taking your time to leave us a review based on your recent stay with us.We appreciate you choosing to stay with us but we do find it unfortunate to hear that you did not experience that 10/10 stay that we all as a team strive to provide for all of our guests.So that we can avoid any inconveniences as you've described from happening again to yourself; or anyone else, we would appreciate if we could have some more information regarding your room number and your stay so that we can get this issue ammended.Please feel free to contact me on megan.mcalister@hilutonairport.com and I will be more than happy to resolve this issue.Thank you again for staying with us and we hope to welcome you back to our hotel in the near future to show you that true 10/10 stay.

Dear Simeon, Thank you for taking your time to leave us a review based on your recent stay with us here at the Holiday Inn - London Luton Airport. I would like to begin by saying i am glad to hear that our location was convenient as well as how comfortable you found the room to be as well as the positive feedback regarding our staff.However, I do find it unfortunate to hear that you experienced some issues with the condition of the room as well as within the restaurant. I would like to apologize for this and assure you this is not the standards we expect our team to provide to guests. We are always striving to provide the most enjoyable stay for all our guests. I have taken your feedback and passed it on to the appropriate department to be looked into so that this issue does not occur again.We do hope that we get to welcome you back in the near future to show you how our team strive for that 10/10 stay for all guests.Many thanks for your time and kindest regards.

Dear Michel,Thank you for taking your time to leave us a review based on your recent stay with us here at the Holiday Inn, London Luton Airport.We appreciate your feedback and are glad to hear that you enjoyed your stay and how convenient it was following your late arrival.We hope that after such an enjoyable time with ourselves, that we are able to welcome you back to our hotel in the near future.Kind regards,MeganReception Supervisor

Thank you for leaving a review. We’re so glad you were able to visit us at the Holiday Inn London Luton Airport. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.

Thank you for choosing us for your recent stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to the Holiday Inn London Luton Airport in the near future :)

Thank you for choosing us for you recent stay away. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to the Holiday Inn London Luton Airport in the near future