Dear Guest,Greetings from Calheta!First of all, we would like to thank you for your review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our location, sea views and especially the service provided by our Spa team. On this opportunity, we would like to inform that our indoor pool is located in the Sukkar Lodge area, accessible via the terrace on 8th floor or via the corridor on the 5th floor.Our team works hard and around the clock, in order to provide a quality and personalized service to all of our guests. For this main reason, we regret to hear about this situation concerning Trapiche bar, which we will analyse internally to try to understand what happened. With reference to our restaurants, we provide a full selection of dishes based on Mediterranean and international food, in order to create a pleasant food experience. For this case, we truly regret to hear that we were not able to please you on this aspect and we will share your words with our team. Once again, we thank you for your sincere feedback and we hope to have the opportunity of welcoming you again for a new and certainly improved “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

Dear Mr. Martinez,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and especially enjoyed our location and the service provided by our friendly team.We hope to have the pleasure of welcoming you again for a new "Saccharum experience".Warmest regards, Bruno Teles Hotel Manager

Estimado hóspede, Saudações da Calheta! Agradecemos o seu comentário em relação à sua recente estadia no hotel Saccharum. Ficamos satisfeitos em saber que, no geral, correspondemos às suas expectativas. Nesta oportunidade, gostaríamos de informar que tomamos devida nota das suas observações e estamos a analisar para perceber o sucedido. Relembramos que a nossa receção encontra-se sempre disponível para atender quaisquer pedidos e tornar a experiência de todos os hóspedes o mais agradável possível. Esperemos que estes aspetos menos positivos não tenham comprometido a sua confiança nos nossos serviços e esperemos ter o prazer de voltar a recebê-los no futuro para uma aprimorada “Experiência Saccharum” e restaurar a sua confiança. Com os melhores cumprimentos, Bruno Teles Diretor

Estimado Huésped, Saludos de Calheta! Muchas gracias por compartir su experiencia en nustro hotel Saccharum. Nos alegramos mucho que habéis disfrutado de vuestras vacaciones con nosotros y de nuestras instalaciones. Lo sentimos lo que hay passado con el personal, pues nuestro objetivo es dar a nuestros clientes un servicio memoravel. Les garantimos que su messaje sera transmitida à todo el equipo Esperamos tener vuestra visita en un futuro cercano para una "experiencia Saccharum" mejor y inolvidable. Mejores saludos, Bruno Teles Director

Dear Guest, Greetings from Calheta. We thank you for taking time to write such a nice review following your recent stay with us at the Saccharum Hotel. We are very proud and pleased for the positive comments and kind words addressed to us. Indeed, we are very proud to meet both decor and the sugar industry that once was located in the same spot as we are! We would also like to thank you for your honest feedback regarding the situation at the pool and we will transmit it to our team. We hope to have the honour to welcome you back in a near future. Kind regards, Bruno Teles Hotel Manager

Dear Guest, Thank you for writing a review regarding your recent stay at the Savoy Saccharum Hotel Resort & Spa. We were pleased to know you enjoyed your stay and that our impeccable service had a great contribution on that way, on behalf of the whole team, we thank you. We look forward to having the pleasure of welcoming you back next year and on many more occasions. With our warmest regards and "Muito Obrigado". Ricardo Nascimento Hotel Manager

Estimado Huésped, Muchas gracias por compartir su experiencia en Savoy Saccharum Hotel Resort & Spa. Nos alegramos mucho que habéis disfrutado de vuestras vacaciones con nosotros, de la estupenda ubicación y deseño interior. Esperamos que nos vuelva a visitar Calheta y nuestro hotel en un futuro cercano. Muchas Gracias, Ricardo Nascimento Director

Dear Guest, Thank you for taking your time to write a review regarding the Savoy Saccharum Resort & Spa. We hope you had enjoyed all aspects of your stay with us. It will be an honour to welcome you back in a near future for another experience, With our warmest regards and “muito obrigado”, Ricardo Nascimento Hotel Manager

Dear Mrs. Irene, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely time during your stay and enjoyed our stunning landscapes, pools, food experience and the service of our friendly team.Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

Dear Mr. Carl, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and that our services met your expectations. Looking forward to welcome you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager

Dear Mrs. Petra, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and that our services met your expectations. Looking forward to welcome you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager

Dear Mr. Wanli, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and that our services met your expectations. Looking forward to welcome you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager

Dear Mr. Tobias,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and that our services met your expectations. Looking forward to welcome you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager

Dear Mrs. Ann, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and that our services met your expectations. Looking forward to welcome you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager

Dear Mrs. Breanna, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a fantastic birthday stay and that our team had such a lovely contribute for it!Looking forward to welcome you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager

Dear Mr. David, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a fantastic stay and enjoyed our location and modern design related to the old sugarcane mill. Looking forward to welcome you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager

Dear Mr. Jordon,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and especially enjoyed the service provided by our friendly team. On this opportunity, we would like to inform that we have a daily shuttle to main city Funchal that leaves at 09:45am and returns some days at 04:30pm other at 6pm. This service has an extra charge of 28 euros per person, per day. We hope to have the pleasure of welcoming you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager

Dear Mrs Alena, Greetings from Calheta! We would like to thank you for your rating on your stay at Saccharum hotel. We look forward to welcoming you again for another "Saccharum Experience"! Best regards, Bruno Teles Hotel Manager

Dear Mrs. Sarah, Greetings from Calheta! First of all, we would like to thank you for your review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely and comfortable stay!On this opportunity, we would like to inform that families are more than welcomed at our hotel. We have family rooms prepared, games room, kids’ club and a heated pool.Our hotel has a modern design related to an old sugarcane mill, which we understand could not meet some personal tastes. For this case, we truly regret to hear that we were not able to please you on these aspects and we will be happy to share and analyse your feedback internally. Despite this, we hope to have the pleasure of welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

Dear Mrs. Lisa, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely time during your stay.Looking forward to welcoming you again for a new "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

Dear Mr. Thomas, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services!On this opportunity, we would like to inform that our spa includes access to sauna, jacuzzi, Turkish bath, sensorial showers and an indoor pool for an additional charge of 30 euros per person, per day, in order to provide availability, comfort and a relaxing environment to all the guests.Despite this, we hope to have the pleasure of welcoming you again for a new "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

Dear Mr. John,Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services. Looking forward to welcoming you again for a new "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

Dear Mr. Kevin, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely family time and especially enjoyed the room comfort, sea views, breakfast variety and the service provided by our friendly team.On this opportunity, we would like to inform you that our hotel has a modern design inspired in a sugarcane mill, which we understand could not meet some personal tastes.Despite this, we hope to have the pleasure of welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

Dear Mrs. Amai,Greetings from Calheta!First of all, we would like to thank you for your review regarding your recent stay at Saccharum hotel.We hope to have the pleasure of welcoming you again for a new and improved "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

Dear Mrs. Linda,Greetings from Calheta! First, we would like to thank you for writing a review about your recent stay at Saccharum hotel!We are pleased to know that you had a lovely stay and especially enjoyed the sea views and swimming pools.On this opportunity, we would like to inform that our hotel is located 30min drive from the main city. We provide a daily shuttle for an extra charge of 28 euros per person return and we are happy to book tours for our guests with pick up at the hotel. For this case, we truly regret to hear that we could not meet your expectations on this aspect.Our maintenance team is always available to check our facilities and provide assitance to our guests. We will check this situation internally to try to understand what happened.Despite this, we sincerely hope to have the opportunity of welcoming you again for a new and improved "Saccharum Experience".Warmest regards,Bruno TelesHotel Manager

Dear Mr(s). Roldig, Greetings from Calheta!First of all, we would like to thank you for your review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and especially enjoyed the room view, food experience and the service provided by our friendly team.We hope to have the pleasure to host you once again in our hotel for another "Saccharum experience"!Warmest regards,Bruno TelesHotel Manager

Dear Mr(s). Jasper, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and enjoyed the room view, food experience and the service provided by our friendly team.Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

Dear Mr/s. Egle,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a relaxing stay and enjoyed our closeness to the ocean.On this opportunity, we would like to inform that we provide a full selection of dishes based on the Mediterranean and international food, in order to create a pleasant food experience. For this case, we truly regret to hear that we were not able to please you on this aspect and we will share your words with our team. Despite this, we hope to have the pleasure of welcoming you again for a new and improved "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

Dear Mrs. Katarzyna, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely stay and especially enjoyed the room comfort, sea views and the service provided by our friendly team.It will be a pleasure to welcoming you again for a new “Saccharum Experience”.Warmest egards,Bruno TelesHotel Manager

Dear Mr/s. Zakupy, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services.Looking forward to welcoming you again for a new Saccharum Experience.Warmest regards, Bruno Teles Hotel Manager

Dear Mrs. Catherine, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely stay and enjoyed our breakfast variety and the service provided by our friendly team.Looking forward to welcoming you again for a new "Saccharum Experience". Warmest regards, Bruno Teles Hotel Manager

Dear Mr. Idalecio, Greetings from Calheta! First of all, we would like to thank you for your preference for our Saccharum hotel.We are delighted to hear that you had a spectacular relaxing stay and that our team had such a lovely contribute to make it memorable!We hope to have the pleasure to welcome you for another wonderful stay!Warmest regards, Bruno Teles Hotel Manager

Cher Mr. Rene,Salutations de Calheta !Merci d'avoir écrit votre opinion sur votre séjour dans l'hôtel Saccharum!Nous sommes très heureux d'apprendre que vous avez passé un séjour fantastique et que vous avez particulièrement apprécié le confort et le service de notre personal.Nous espérons avoir le plaisir de vous accueillir à nouveau dans un proche avenir, pour une nouvelle «expérience Saccharum».Chaleureuses salutations,Bruno TelesDirecteur de l'hôtel

Dear guest,Thank you for your preference. Your opinion is very important to us.We are delighted that you enjoyed your stay with us, will be a pleasure welcome you again.Warmest Regards,Bruno Teles Manager

Dear Mr(s). Sawmaya, Greetings from Calheta! First of all, we would like to thank you for your preference once again for our Saccharum hotel.We are delighted to hear that you had a spectacular relaxing stay and that our team had such a lovely contribute to make it memorable!Looking forward to ywelsome you for another wonderful stay!Warmest regards, Bruno Teles Hotel Manager

Dear Mr Werner, Greetings from Calheta! We would like to thank you for your rating on your stay at Saccharum hotel. We look forward to welcoming you again for another "Saccharum Experience"! Best regards, Bruno Teles Hotel Manager

Dear Mrs. Lynda,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely stay and especially enjoyed our sea views.Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

Dear Mr. Markus, Greetings from Calheta! First of all, we would like to thank you for your preference for our Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our sea views and the service provide by our friendly team. On this opportunity, we would like to inform that our hotel has a modern design inspired in a sugarcane mill, which we understand could not meet some personal tastes.In regards to our Spa, it includes access to sauna, Jacuzzi, steam room, sensorial showers and a heated pool for an additional charge of 25 euros per person, per day, in order to provide availability and comfort to all of our guests.We have sunbeds available and free of charge for our guests at our rooftop, adults’ only area and at the Beach Club. As an alternative, there are limited places by the infinity pool, in order to offer a more exclusive experience. Even though, we will be happy to share your words with our team. Despite this, we hope to have the opportunity of welcoming you again in the future for a new and improved “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

Dear Mr. Stan, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely stay and enjoyed our services.Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

Dear Mr/s. Suyash,Greetings from Calheta! First of all, we would like to thank you for your preference for our Saccharum hotel.We are pleased to know that your had a nice stay and look forward to welcoming you again for a new "Saccharum Experience".Warmest regards,Bruno TelesHotel Manager

Estimada Sra. Mónica, Saudações da Calheta!Agradecemos a sua preferência pelo nosso hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada e que os nossos serviços corresponderam às suas expectativas. Esperemos voltar a recebê-los num futuro próximo para uma nova “Experiência Saccharum”.Com os melhores cumprimentos,Bruno TelesDiretor

Estimada Sra. Mariana, Saudações da Calheta!Agradecemos a sua preferência pelo nosso hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada!Esperemos voltar a recebê-los num futuro próximo para uma nova “Experiência Saccharum”.Com os melhores cumprimentos,Bruno TelesDiretor

Estimada Sra. Mariana, Saudações da Calheta!Agradecemos a sua preferência pelo nosso hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada e que os nossos serviços corresponderam às suas expectativas.Esperemos voltar a recebê-los num futuro próximo para uma nova “Experiência Saccharum”.Com os melhores cumprimentos,Bruno TelesDiretor

Dear Mr. Reiner, Greetings from Calheta! First of all, we would like to thank you for your preference for Saccharum hotel.We are pleased to hear that you had a lovely stay and enjoyed our services.Looking forward to your next visit!Warmest regards,Bruno TelesHotel Manager

Dear Mr. Michael-Anne, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services.Loking forward to welcoming you back in a near future for another "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

Dear Guest,Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services!Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

Estimada Sra. Rita, Saudações da Calheta!Agradecemos a sua escolha pelo hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada e esperemos voltar a recebê-la em breve para uma nova "Experiência Saccharum".Com os melhores cumprimentos,Bruno TelesDiretor