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Opiniones de Hotel Lotus

3 out of 5
Hotel Lotus
Nathan Square 96, West Perumal Maistry Street, Madurai, Tamil Nadu

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 0 de 18 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 6 de 18 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 18 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 18 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 18 opiniones" "

6.8/10

Limpieza

5.8/10

Servicio y personal

6.0/10

Servicios

5.8/10

Condiciones de la propiedad

5.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Narasimharao

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Full of cockroaches. Nothing worked in the room. Half of lights did not work. Shower did not work. Soiled sheets and towels. Charged $60 for this crap. I still can not understand how Hotels.com allowed hotels like this to show up on their website. Now I started doubting Hotels.com
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Senthilkumar

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

R

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Fulfilled our needs... eventually
The hotel was OK and fulfilled our needs, eventually. The front desk staff were very slow and disorganized. We had to ask them for things 2 or 3 times before they responded to us. And our Landry was lost for several hours before they returned it to us.
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

MUNIARAJ

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Pleasent Stay Hotel
Amazing Staying
Se hospedó 3 noches en enero de 2024

4/10 Malo

Chakrapani

Le gustó: Limpieza
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

SHALINI

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Very slow check in. We had to wait in the lobby for over 30mins.
Se hospedó 2 noches en julio de 2023

4/10 Malo

LALIT

Le gustó: Limpieza
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
IT WAS NOT GOOD TO STAY. ROOMS ARE VERY NARROW IN SIZE. AND WE PAID FOR 3 PERSON FOR BOOKING ,BUT GIVEN OUR FULL EFFORTS TO UNDERSTND THE HOTEL STAFF.
Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

anupama

Se hospedó 1 noche en junio de 2022

4/10 Malo

keshav krishna

Viaje familiar
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Bad expereince!!!
Location was hopeless... small roads and highly congested... no food facility in house...parking to be done far away.Charges exorbitant for the facility
Se hospedó 1 noche en mayo de 2022

4/10 Malo

Jayanthini

Se hospedó 1 noche en abril de 2022

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good place to stay
Enjoyed staying at the Lotus hotel! Decent hotel at a decent price. Good location for walking around in the area near the Meenakshi Amman Temple. Area was not to noisy. Comfortable beds and room was nice and clean. AC and ceiling fan both worked. For some guests it could be helpful to know that there was no toilet paper or towels in the room, so bring your own. We did not request such because we already had our own so can't tell whether the staff will provide it or not, but they were welcoming and helpful. Can recommend staying at this hotel.
Se hospedó 2 noches en abril de 2019
Respuesta de Hospitality Yours WAHITH s.k, Operation Manager, +, el 22 jun. 2019
Dear Guest, Greetings from Hotel Lotus!!! Thank you for choosing to stay with us and taking time out to post your feedback , On the onset please accept my sincere apologies for the inconvenience you have experienced. We take great pride in ensuring our guest’s satisfaction Unfortunately, we did not meet your expectations in terms of your overall experience with us ,hence I request you to consider these as an aberration and not reflective of our usual standards. I have addressed the concerns and shared your feedback with the relevant teams. We are taking necessary corrective measures to ensure that instances of similar nature do not get repeated with any other guest. Once again, please accept my sincere apologies ,We would like to regain your trust and we hope you will allow us an opportunity to host you brilliantly. Thanking you once again we remain,

8/10 Bueno

Enlund

Le gustó: Servicio y personal
Great location
Nice Hotel on walking distance from the main temple. Good Indian breakfast was provided in the nearby restaurant.
Se hospedó 2 noches en febrero de 2019
Respuesta de wahith, el 13 feb. 2019
Dear Guest, Greetings from Lotus Hotel!!! We are so pleased to hear that you had an enjoyable stay with us in our Property. We are very grateful for your gracious appreciation for the immaculate service of our staff who made your stay a memorable one. Your encouraging words mean a lot to us and we will share the same with our team. Expecting more and more …… visits to our Property in all your future plans to Madurai. Thanking you once again we remain, Hospitality Yours WAHITH s.k, Operation Manager, Hotel Lotus.

2/10 Terrible

Pragya, BANGALORE

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very bad hotel!
Fan operates through a remote which the hotel staff will not give you. Every time you want to increase or decrease the speed of fan, you have to call them. The hotel doesn't have a restaurant and gives a coupon for breakfast in a nearby restaurant. The restaurant was dingy and unhygienic. Hotel staff said that you can order food from room and they will get the food, however there was no menu card to order from. There is hardly any space in room, to my shock the sink was outside the toilet, not sure what made them think that people using toilet would not wash hands. They gave one soap for a room which was booked for three pax. I had to ask for toilet roll as it was not provided. Room was complete opposite of what was shown in pictures. The entrance of hotel is from narrow lane, our car couldn't wait for a minute as it lead to a heavy jam.
Se hospedó 1 noche en mayo de 2018
Respuesta de operation manager, el 14 jun. 2018
Dear Guest, Greetings from Hotel Lotus!!! Thank you for choosing to stay with us and taking time out to post your feedback , On the onset please accept my sincere apologies for the inconvenience you have experienced. We take great pride in ensuring our guest’s satisfaction Unfortunately, we did not meet your expectations in terms of your overall experience with us ,hence I request you to consider these as an aberration and not reflective of our usual standards. I have addressed the concerns and shared your feedback with the relevant teams. We are taking necessary corrective measures to ensure that instances of similar nature do not get repeated with any other guest. Once again, please accept my sincere apologies ,We would like to regain your trust and we hope you will allow us an opportunity to host you brilliantly. Thanking you once again we remain, Hospitality Yours WAHITH s.k, Operation Manager, Hotel Lotus.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
average
best location. near tourist points. room is average.
Respuesta de operation manager, el 12 jun. 2018
complient Dear Guest, Greetings from Hotel Lotus!!! Thank you for choosing to stay with us and taking time out to post your feedback , On the onset please accept my sincere apologies for the inconvenience you have experienced. We take great pride in ensuring our guest’s satisfaction Unfortunately, we did not meet your expectations in terms of your overall experience with us ,hence I request you to consider these as an aberration and not reflective of our usual standards. I have addressed the concerns and shared your feedback with the relevant teams. We are taking necessary corrective measures to ensure that instances of similar nature do not get repeated with any other guest. Once again, please accept my sincere apologies ,We would like to regain your trust and we hope you will allow us an opportunity to host you brilliantly. Thanking you once again we remain, Hospitality Yours WAHITH s.k, Operation Manager, Hotel Lotus.

6/10 Aceptable

Leo

Le gustó: Condiciones de la propiedad
A good location - walking distance - good restaurants nearby
Se hospedó 3 noches en enero de 2018

4/10 Malo

Liz

Not recommended
Not recommended. Small room with very small bath that don't allow a shower. The staff was cleaning the coridor at midnight making alot of noize. Asking them to stop and calling the reception didn't help. The walls are too thin and they finished iur area at 1am!!! The rode to the hotel is not paved so the rain maked it muddy.
Se hospedó 1 noche en enero de 2018

8/10 Bueno

SENTHIL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
NICE STAY@LTUS
its really very good..But they should provide breakfast for kids coming along with parent.
Se hospedó 1 noche en enero de 2018

8/10 Bueno

Gobinathan, Singapore

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel but needs further improvement.
No breakfast within the hotel. Coupons issued to take breakfast @ a hotel nearby, n hence inconvenience caused.
Se hospedó 2 noches en diciembre de 2017
Respuesta de Karthikn S, el 12 dic. 2017
Regret the inconvenience. We will look into your concerns and take immediate action. Thank you sir