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Opiniones de Dreams Calvià Mallorca

4 out of 5
Dreams Calvià Mallorca
Notario Alemany, 26, Magalluf, Calvia, Balearic Islands

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 20 de 42 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 16 de 42 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 42 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 42 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 42 opiniones" "

8.0/10

Limpieza

8.6/10

Servicio y personal

8.6/10

Servicios

8.4/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Daniela

Se hospedó 2 noches en julio de 2023
Respuesta de Guest Experience, el 20 sept. 2023
Dear Daniela,Thank you so much for you wonderful review and for taking time to share your feedback with all Dreams Calvià team. Our priority is our guest satisfaction and we are delighted to hear that you have enjoyed your stay. It is a pleasure to receive your honest compliments. Thank you for your words.We will love to welcome you back.Yours sincerely,Guest Experience Dreams Calvià Mallorca.

8/10 Bueno

Karima

Viaje familiar con niños
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
The property is nice. Rooms are big and comfortable, good air con. Nice pools. I do have to point out however that it was obvious that the staff were new and no very professional. Reception was not clear on our arrival. Waiters and waitresses were constantly bickering. We speak Spanish so could understand. This should not be happening at a hotel and certainly not in a 4*. Our room was dusty when we entered. It had obviously been cleaned maybe a few weeks previous but by the time we arrived dust had accumulated. When we arrived at the pool in the mornings all cups etc from previous day were still left out and were not picked up by the staff until midday. This was a daily occurrence This is not good and gives a bad impression of the place. The positives I would say was the entertainment was very good. The soul night and Tina turner we liked very much. The food was also good. We like to eat healthy and there were many healthy options available which you don’t always find in all inclusives.
Se hospedó 5 noches en junio de 2023
Respuesta de Guest Experience., el 1 jul. 2023
Dear Karima,Thank you for taking the time to write this review and share it with us.We are delighted to hear that you enjoyed it.We also take note of everything you mention so that we can review and continue improving our services.Thank you again for sharing these words with us.We hope to see you again soon!Kind Regards,Guest Experience.Dreams Calvia Mallorca.

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente servicio
Se hospedó 6 noches en mayo de 2023
Respuesta de Dreams Calvia Mallorca., el 7 jun. 2023
Apreciada Patricia,Gracias por tu reseña y compartir tu opinión con nuestro equipo Dreams Calvià. Nuestro objetivo es seguir mejorando, por este motivo su valoración es muy importante.Esperamos verle pronto de nuevo.Saludos cordiales,Guest Experience.

6/10 Aceptable

paolo

Viaje en pareja
Abbiamo segnalato più volte che in camera faceva molto freddo e nessuno ci ha aiutato, la porta del bagno non si chiude e si riapre da sola, il check in più lento mai visto! Operatori del check in incompetenti che non sanno cosa fare, in 3 a guardare un pcsenza fare niente!
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Clarke

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel with multiple pools and actvities. Right by the beach and food was excellent
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Martin

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 6 noches en octubre de 2023
Respuesta de Dreams Calvia Mallorca., el 14 oct. 2023
Dear Martin,Thank you for the wondederful review and for taking the time to share your rating with all Dreams Calvià team. Our priority is our guest satisfaction and we are delighted to hear that you have enjoyed your stay. It is a pleasure to receive your honest compliments, thank you so much.We would love to welcome you back,Yours Sincerely,Guest Experience Dreams Calvià Mallorca.

8/10 Bueno

Heike

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wir hatten Sweat mit Meerblick gebucht. Austattung und der Blick auf die Bucht ist sehr schön und man konnte jeden Tag den Sonnenaufgang bewundern. Die Speisenauswahl zum Frühstück und Abendessen waren hervorragend, da findet jeder was nach seinen Geschmack. Ein großes Lob an die Küche. Auch das Sushi Essen im japanischen Restaurant ist top, auch bei Halbpension möglich. Auskünfte an Rezeption könnten verbessert werden, z. B. wie das Bezahlen von Getränken bei HP erfolgt oder welche Möglichkeiten es für Bootsausflüge oder anderes vor Ort gibt. Strand ist sehr gut zu Fuß erreichbar und im Hotel gibt es auch für die Clubmitglieder einen Pool ohne Animation, für die Ruhesuchenden. Das Hotel kann ich weiterempfehlen, es enspricht 4 Sterne.
Se hospedó 7 noches en septiembre de 2023
Respuesta de Dreams Calvia Mallorca., el 12 oct. 2023
Liebe Heike,Es ist uns eine Freude zu erfahren, dass unsere Gäste mit schönen Erinnerungen an ihren Urlaub im Dreams Calvià nach Hause zurückkehren. Wir sind sehr dankbar, dass Sie sich die Zeit genommen haben, uns Ihre Meinung mitzuteilen.Es freut uns zu hören, dass es Ihnen gefallen hat.Nochmals vielen Dank für diese wunderbare Bewertung Ihres Aufenthaltes bei uns, wir freuen uns schon auf Ihren nächsten Besuch. Mit freundlichen Grüßen,Guest Experience.Dreams Calvià Mallorca

8/10 Bueno

Greg

Se hospedó 3 noches en octubre de 2023
Respuesta de Dreams Calvia Mallorca., el 12 oct. 2023
Dear Greg,Thank you so much for your wonderful review and for taking the time to share your positive comments with all Dreams Calvia. Our priority is our guest satisfaction and we are delighted to hear that you have enjoyed. It is a pleasure to receive your honest compliments. Thank you so much.We hope to welcome you back.Yours sincerely,Guest Experience Dreams Calvia Mallorca.

10/10 Excelente

Felix Ramiro Zapata

Se hospedó 4 noches en agosto de 2023

10/10 Excelente

J A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice stay, not pretentious but very nice
Very nice stay, not pretentious but very nice. Check in was a little chaotic and the person behind the desk didn’t speak English. In Magaluf, really? But everything else was good.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Guest Experience., el 6 oct. 2023
Dear J. A.,We really appreciate the time you took to write this review. The feedback from our guests is the most important thing to us and it gives us great satisfaction to receive these compliments and to know that your stay was as you deserve.Thank you for writing this review and sharing it with us.We look forward to welcoming you back!Kind Regards,Guest Experience.Dreams Calvia Mallorca.

6/10 Aceptable

Anette

Le gustó: Servicio y personal
Se hospedó 7 noches en septiembre de 2023
Respuesta de Guest Experience., el 6 oct. 2023
Dear Annette,We really appreciate the time you took to write this review. The feedback from our guests is the most important thing to us and it gives us great satisfaction to receive these compliments and to know that your stay was as you deserve.Thank you for writing this review and sharing it with us.We look forward to welcoming you back!Kind Regards,Guest Experience.Dreams Calvia Mallorca.

10/10 Excelente

Mara

Se hospedó 2 noches en septiembre de 2023
Respuesta de Guest Experience, el 24 sept. 2023
Dear Mara,Thank you so much for you wonderful review and for taking time to share your feedback with all Dreams Calvià team. Our priority is our guest satisfaction and we are delighted to see that you have enjoyed your stay. It is a pleasure to receive your honest compliments. Thank you for your words.We will love to welcome you back.Yours Sincerely,Guest Experience Dreams Calvià Mallorca.

8/10 Bueno

sabine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Die Lage ist sehr schön und man fühlt sich sofort im Urlaub angekommen. Wir hatten eine Suite mit Meerblick (preferred Club) und AI und waren mehr als zufrieden. Alles hat sehr gut geklappt. Auch als wir Probleme mit unseren nachts zu lauten und betrunkenen Nachbarn hatten, hat man sich sofort darum gekümmert und mit ihnen geredet.Einen ganz lieben Dank möchten wir Sara und Raul von der Rezeption (preferred Club) ausrichten. Sie haben den Urlaub zu was besonderen gemacht.
Se hospedó 7 noches en septiembre de 2023
Respuesta de Guest Experience., el 20 sept. 2023
Liebe Sabine,Vielen Dank für Ihre wunderbare Bewertung und dass Sie sich die Zeit genommen haben, Ihre positiven Kommentare mit allen Dreams Calvia zu teilen. Unsere Priorität ist die Zufriedenheit unserer Gäste und es freut uns zu hören, dass es Ihnen gefallen hat. Es ist eine Freude, Ihre ehrlichen Komplimente zu erhalten, werden wir Raul und Sara wissen Ihr Feedback. Vielen Dank für Ihre Worte.Wir hoffen, Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Gast Erfahrung Dreams Calvia Mallorca.

10/10 Excelente

Jacquelyn

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great for kids!
Se hospedó 4 noches en agosto de 2023
Respuesta de Guest Experience, el 8 sept. 2023
Dear Jacquelyn,Thank you so much for your review and for taking the time to share it with us.We are glad to hear that you enjoyed your stay and that the amenities lived up to your expectations.We hope the children had a great time!Thank you so much for sharing your opinio with us!

8/10 Bueno

Antonio

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
👍 Okay
Se hospedó 4 noches en agosto de 2023
Respuesta de Dreams Calvia Mallorca., el 31 ago. 2023
Dear Antonio,Thank you so much for you review and for taking time to share your feedback with all Dreams Calvià team. Our priority is our guest satisfaction and we are delighted to hear that you have enjoyed your stay.We will love to welcome you back.Yours sincerely,Guest Experience Dreams Calvià Mallorca

6/10 Aceptable

Jenny

Se hospedó 6 noches en agosto de 2023
Respuesta de Dreams Calvia Mallorca., el 31 ago. 2023
Dear Jenny,Thank you so much for your review and for taking time to share your feedback with all Dreams Calvià team. Our priority is our guest satisfaction and we are delighted to know that you have enjoyed your stay.We will love to welcome you back.Yours sincerely,Guest Experience Dreams Calvià Mallorca

8/10 Bueno

Paulo ricardo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de Dreams Calvia Mallorca., el 31 ago. 2023
Dear Jenny,Thank you so much for your review and for taking time to share your feedback with all Dreams Calvià team. Our priority is our guest satisfaction and we are delighted to know that you have enjoyed your stay. Thank you so much!We will love to welcome you back.Yours sincerely,Guest Experience Dreams Calvià Mallorca

10/10 Excelente

giulia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ottima struttura con personale competente e disponibile. A due passi dal mare e dalle vie commerciali.
Se hospedó 7 noches en agosto de 2023
Respuesta de Dreams Calvia Mallorca., el 18 ago. 2023
Cara Giulia,Grazie mille per la sua splendida recensione. Le siamo molto grati per il tempo che ha dedicato a condividere con noi la sua opinione.Siamo felici di sapere che vi siete trovati bene.La ringraziamo ancora una volta per questa bellissima recensione sul suo soggiorno presso di noi, e ci auguriamo che la sua prossima visita avvenga molto presto. Cordiali saluti,Esperienza dell'ospite Dreams Calvià Mallorca.

10/10 Excelente

Fredrik

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is excellent hotel with lots of restaurants. Hotel has actually 3-4 buildings and behind each building there is pool. Food was really tasty. Hotel is located 100m from the beginning of Calvia beach. Had to walk 100-200m in direction to the middle of beach. Beach was quite long and full of people.
Se hospedó 3 noches en agosto de 2023
Respuesta de Dreams Calvia Mallorca., el 17 ago. 2023
Dear Fredrik,Thank you so much for you review and for taking time to share your feedback with all Dreams Calvià team. Our priority is our guest satisfaction and we are delighted to hear that you have enjoyed your stay. It is a pleasure to receive your honest compliments. Thank you for your words.We will love to welcome you back.Yours sincerely,Guest Experience Dreams Calvià Mallorca.

2/10 Terrible

Oualid

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Dreams Calvia Mallorca., el 18 ago. 2023
Dear Guest,Thank you for sharing your rating to us in order to improve our services.We hope your stay went better and that you were able to enjoy your holiday.We would also like to remind you that we have a 24-hour reception at our hotel so that we can report any incident and be able to solve it immediately, as well as offer you the best possible attention.We hope to see you again soon!Kind Regards.Guest Experience.Dreams Calvià Mallorca.

10/10 Excelente

Andrey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 13 noches en julio de 2023
Respuesta de Dreams Calvia Mallorca., el 18 ago. 2023
Dear Guest,Thank you so much for your rating!We hope to see you again soon.Kind Regards,Dreams Calvià Mallorca.

8/10 Bueno

Ariane

Le gustó: Limpieza y servicio y personal
Se hospedó 5 noches en julio de 2023
Respuesta de Dreams Calvia Mallorca., el 18 ago. 2023
Dear Guest,Thank you for sharing your rating to us in order to improve our services.We hope your stay went better and that you were able to enjoy your holiday.We would also like to remind you that we have a 24-hour reception at our hotel so that we can report any incident and be able to solve it immediately, as well as offer you the best possible attention.We hope to see you again soon!Kind Regards.Guest Experience.Dreams Calvià Mallorca.

10/10 Excelente

Josephine

Se hospedó 7 noches en julio de 2023
Respuesta de Dreams Calvia Mallorca., el 18 ago. 2023
Dear Guest,Thank you so much for your rating!We hope to see you again soon.Kind Regards,Dreams Calvià Mallorca.

10/10 Excelente

MYONG JOONG

Se hospedó 4 noches en julio de 2023
Respuesta de Dreams Calvia Mallorca., el 18 ago. 2023
Dear Guest,Thank you so much for your rating!We hope to see you again soon.Kind Regards,Dreams Calvià Mallorca.

8/10 Bueno

Mikkel

Se hospedó 5 noches en julio de 2023
Respuesta de Dreams Calvia Mallorca., el 18 ago. 2023
Dear Guest,Thank you so much for your rating!We hope to see you again soon.Kind Regards,Dreams Calvià Mallorca.

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Great hotel but party guests
The Dreams in Calvia was a real surprise. The room was really nice and comfy. The restaurants were quite simply impressive with very (very) good food for an extremely affordable price and also very good service. However, this still being Magaluf, the common areas were not so clean and the hotel was (very) noisy with random parties popping up at all times, night and day. This should be expected in the area. Short of managing guests, the hotel was a very good surprise!
Se hospedó 2 noches en julio de 2023
Respuesta de Dreams Calvia Mallorca., el 12 jul. 2023
Dear Guest,Thank you so much for you wonderful review and for taking time to share your feedback with all Dreams Calvià team. Our priority is our guest satisfaction and we are delighted to hear that you have enjoyed.We would also like to say that we take your opinion into account and we take notes of everything you mention to us.It is a pleasure to receive your honest compliments. Thank you so much for your words.We will love to welcome you back.Yours sincerely,Guest Experience Dreams Calvià Mallorca

6/10 Aceptable

michael

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Limpieza
ok, but needs improving
We have taken a little time to process our stay here so as, to be honest and sincere. The overall stay was OK but for the cost, left us a bit unimpressed/disappointed. PROS: - The room: large, comfortable, and more than suited to our needs with a small child/infant. - The staff was overall, very friendly (some more than others) and did well in accommodating our requests. - The location was ok and given that we were not very far from the party strip, was quiet and disconnected from that - The two staff members for the kid's activities (a young Colombian gentleman and an Argentinian woman) were amazing and great with our 15-month-old. CONS (NEED TO BE IMPROVED UPON): - Preferred Club guest check-in (not efficient at all if there are multiple people checking-in at the same time). - Room cleaning: every day of our stay, we had to call and request something they missed. (Empty all trash cans, sweep floor, basic things) and left cleaning supplies on the floor of the room one of the other days. Friendly staff, just not very thorough. - Customer service response time: Had an accident with a clogged sink. Resolved only after calling 3 times throughout the course of a full day. - No one to meet/greet you upon arrival and upon check out, no one asked how our stay was. - Food: The variety was ok, but the quality of the food in the paid restaurants was underwhelming. Overall: Great room, however, attention to guest experience needs a lot of improvement.
Se hospedó 6 noches en junio de 2023
Respuesta de Dreams Calvia Mallorca., el 11 jul. 2023
Dear MichaelThank you for sharing your opinion with us with you for your positive comments and for giving us this feedback tin order to improve our services.The opinion of our guests is very important and we take it seriously, so we would like to thank you for taking the time to share these words with us.We would also like to remind you that we have a 24-hour reception at our hotel so that we can report any incident and be able to solve it immediately, as well as offer you the best possible attention.Thank you again for your comment. We take notes of absolutely everything you mention!We hope to see you again soon!Kind Regards,Guest Experience.

10/10 Excelente

John

Se hospedó 3 noches en junio de 2023
Respuesta de Dreams Calvia Mallorca., el 27 jun. 2023
Dear John,Thank you for sharing your score with us and for taking the time to post it.Our priority is customer satisfaction, so we are delighted to hear that you enjoyed your stay and that we were able to provide the service you deserved!We hope to see you again soon!Best regards,Guest Experience.Dreams Calvia Mallorca.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 8 noches en mayo de 2023
Respuesta de Dreams Calvia Mallorca., el 20 jun. 2023
Thank you for your rating.We hope to see you soon again!Kind Regards,Dreams Calvia Mallorca.

8/10 Bueno

Efstratia

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
Die Unterkunft ist sehr stilvoll, modern und gepflegt. Es gibt mehrere Restaurants und Pools zur Auswahl. Das Personal ist freundlich und zuvorkommend. Das Essen ist abwechslungsreich und es gibt alles was das Herz begehrt. Lediglich die Sauberkeit im Zimmer könnte gründlicher sein. Das Hotel liegt sehr zentral. 2 Minuten zu Fuß zum schönen Sandstrand, ins Zentrum und zum Bus. Der Ort selbst ist allerdings nicht so schön.
Se hospedó 7 noches en junio de 2023
Respuesta de Guest Experience, el 11 jun. 2023
Lieber Efstratia,Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen. Unsere Priorität ist die Zufriedenheit unserer Kunden. Es freut uns zu hören, dass unser Service Ihre Erwartungen erfüllt hat. Wir nehmen alle Ihre Kommentare zur Kenntnis, damit wir uns weiter verbessern und den besten Service bieten können.Nochmals vielen Dank, dass Sie sich die Zeit genommen haben, diese Worte mit uns zu teilen.Wir hoffen, Sie bald wieder zu sehen.Mit freundlichen Grüßen,Guest Experience.Dreams Calvia Mallorca.

8/10 Bueno

Kaspar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 14 noches en abril de 2023
Respuesta de Guest Experience., el 2 jun. 2023
Dear Kaspar,Thank you for your review and for sharing your rating with us.We will love to welcome you back.Yours sincerely,Guest Experience.Dreams Calvià Mallorca.

8/10 Bueno

Vicki

Se hospedó 2 noches en mayo de 2023
Respuesta de Guest Experience, el 2 jun. 2023
Dear Vicky,Thank you for your review and for sharing your rating with us.We will love to welcome you back.Yours sincerely,Guest Experience Dreams Calvià Mallorca

8/10 Bueno

Linda Marie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rent och fint, trevlig personal. God buffé
Se hospedó 4 noches en abril de 2023
Respuesta de Alicia, el 4 may. 2023
Manga tack, vi sess snortGuest ExperienceDreams Calvià Mallorca

10/10 Excelente

monia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent séjour
Nous sommes restés 10 jours avec mon fils à lhotel dreams calvia. Lhotel est tres confortable et tres propre. Il est récent et bien situé à 100m de la plage. Le personnel a été adorable avec nous. En particulier Ray qui a été un repère pour mon fils et une personne charmante et souriante, ainsi qu'Amanda qui nous a proposé de chouettes animations avec gaieté et dynamisme. Le restaurant était excellent matin, midi et soir. Petit bemol sur l'accueil et le temps passé au restaurant oceana pour la soirée sushis. La plage de magaluf est par contre un lieu de fêtes et de soirées arrosées, ce qui ne m'a pas convenue avec un petit enfant.
Se hospedó 11 noches en abril de 2023
Respuesta de Alicia, el 4 may. 2023
Cher Monia,Ce fut un plaisir de vous accueillir au Dreams Calvià et nous vous remercions d'avoir pris quelques minutes pour nous faire part de vos impressions.D'une part, nous nous excusons pour l'arrivée et le départ tardifs au restaurant Oceana. Nous prenons les commentaires de nos clients très au sérieux et nous aimerions vous informer que nous travaillons déjà à l'amélioration de notre service.D'autre part, nous sommes heureux de savoir que vous avez apprécié les installations, l'emplacement, la nourriture et surtout le personnel de divertissement. Nous essayons toujours de donner le meilleur service à nos clients, afin qu'ils se sentent à l'aise avec nous et qu'ils renouvellent leur séjour chaque été.Nous nous réjouissons de vous accueillir à bras ouverts,Meilleures salutations.Expérience de l'invité Dreams Calvia Mallorca

10/10 Excelente

Mairead

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay at Dreams Cavalia. Beautiful rooms, very clean & gorgeous extras with preferred stay. Just a shame that a couple of the eating areas were closed. Lovely choice of food. Would definitely return. Thank you x
Se hospedó 2 noches en septiembre de 2022
Respuesta de Erika Castillo- Guest Experience, el 8 oct. 2022
Dear Mr , Mrs MaireadThank you very much for choosing Dreams Calvia for your stay in Mallorca.We are delighted to read that you have had such an amazing time with us; from the cleanliness to the choice of food. We make our best efforts to make your stay unforgettable and make this place your home.Our Dreams Calvia team wishes having you back very soon, Best wishes

10/10 Excelente

Sean

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel, pleasant and helpful staff, nice location, great breakfast and evening buffet. Highly recommend this hotel.
Se hospedó 5 noches en septiembre de 2022
Respuesta de Erika Castillo- Guest Experience, el 8 oct. 2022
Dear Mr Sean,Thank you for the wonderful review and for taking the time to share your feedback with all Dreams Calvia team. Our priority is our guest satisfaction, and we are delighted to hear that you have enjoyed the breakfast, dinner and our company. It is a pleasure to receive your honest compliments, thank you very much for your words.We would Love to welcome you back, Yours sincerely,

10/10 Excelente

Andreas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Väldigt bra hotell. Fanns egentligen ingenting att klaga på. Service var grym! Maten var bra! Pooler rena och barer hade allt.
Se hospedó 5 noches en septiembre de 2022
Respuesta de Erika Castillo Guest Experience Dreams Calvia, el 21 oct. 2022
Dear Mr Andreas,Thank you very much for choosing Dreams Calvia for your stay in Mallorca.We are delighted to read that you have had such an amazing time with us. We make our best efforts to make your stay unforgettable and make this place your home.Our Dreams Calvia team wishes having you back very soon, Best wishes

6/10 Aceptable

Christian, Wien

Le gustó: Limpieza y servicios
Dreams Calvia Mallorca ist eine durchschnittliche Unterkunft. Obwohl das Zimmer sehr schön war, fehlt es im Gesamtbild doch an einigem, damit es als besonders durchgeht. Das Personal ist nur begrenzt motiviert gewesen, aber zumindest freundlich. Das Essensangebot wiederholt sich täglich und ist außerdem lieblos zubereitet. Der Eindruck der Außenflächen ist ein abgenutzter, wenig gepflegter. Parken kosten extra und dann funktioniert nicht einmal der Zugang richtig. Als Bed and Breakfast oder Hotel only wäre das Angebot ehrlicher. Das man sich mit Umweltschutz und Nachhaltigkeit beschäftigt war in meinem Fall nicht glaubwürdig. Das WC rannte permanent und hätte ich die Wasserzufuhr nicht abgedreht wäre wohl viel Wasser verschwendet worden. Die Meldung via App wurde während meines Aufenthaltes nur ignoriert.
Se hospedó 4 noches en septiembre de 2022
Respuesta de Erika Castillo- Guest Experience, el 24 sept. 2022
Dear Mr Christian, We would like to thank you for sharing your concerns about your stay in Dreams Calvia. We value our customers’ opinions and we are grateful for bringing this to our attention. We are very sorry to hear that we didnt meet your expectations regarding the service and food. In regards to the environmental side, we are doing our best to make sure we use as less as materials and resources to bear in mind our planet. We will transfer the matter of the wc with our maintenance team to have a look. Lastly, we will check what could have happened with the APP, as all the messages are recieved by the front desk.Once again, thank you very much for sharing with us and the rest of travellers your stay with us.Yours sincerely,

8/10 Bueno

Derek

Le gustó: Servicio y personal
Okay men ikke 4 stjerner..
Vi havde booket en uge på Calvia Dream Resort i Malaguf og alt i alt en okay oplevelse. Til Prisen havde jeg måske forventet et lidt andet niveau. Vi valgte all inclusive ved ankomst da dette “kun” kostede 25€ pr. Person pr. Dag. Vi fik opgraderet vores værelse til en med balkon så vi kunne blive i hovedbygningen og ikke skulle på det andet tilstødende hotel hvor alle restauranterne ligger. Pool området er meget slidt. Sider på pools er knækkede og der mangler klinker på bunden flere steder. Livredderne kam finde på og fjerne dine håndklæder når du forlader dine solstole for og gå til frokost hvilket ikke er okay. Specielt når man tænker på at der overhovedet ikke er nok solstole på hotellet ift. Antallet af gæster. Personalet taler ekstremt dårligt engelsk og til trods for at de er vældig flinke så er det et problem at de ikke forstår et alm. Niveau af engelsk.Der er ekstremt mange børnefamilier så hvis du leder efter et stille overnatningsstee uden børneskrig er dette ikke stedet for dig. Alt i alt var oplevelsen dog tilfredsstillende. Sengene er gode med vi måtte dog have nogle andre puder. Hotellet ligger i pæn afstand til stranden hvor der om aftenen er godt gang i de mange endeløse natklubber. Buffeten er det samme og det samme men det er nok forventeligt. Cafeen er god og her valgte vi flere gange bare og få en sandwich da man blev træt af buffetmaden. Det store udvalg af restauranter var overraskende men kvaliteten af den serverede mad kunne være lidt bedre.
Se hospedó 7 noches en agosto de 2022

8/10 Bueno

Claire

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
très bon séjour en couple
Séjour agréable avec le must du service "prefered" et être logé du coté Palm. Accès à une piscine et un bar mais cependant pas accès de chaise longue car cette piscine est ouverte au gens "prefered" donc parfois c'est la chasse à la chaise longue et meme s'il nous disent que ce n'est que pour les adultes il y a eu des enfants. Niveau cuisine, les restaurants proposés sont bien mais les quantités limités donc on avait faim encore après, les restaurants buffets sont variés et bon. Il faut mieux prévoir une voiture pour pouvoir se déplacer au alentours car il y a de belle choses. la plage est tout à coté et le centre ville aussi. les chambres très agréables et spacieuses. nous reviendrons très certainement.
Se hospedó 6 noches en julio de 2022
Respuesta de Erika Castillo Guest Experience Dreams Calvia, el 15 ago. 2022
Cher Claire, Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires avec toute l'équipe de Dreams Calvia. Nous sommes très reconnaissants d'apprendre que vous avez passé un bon moment à Palm, notre zone réservée aux adultes. Notre priorité est la satisfaction de nos clients, alors c'est un plaisir de recevoir vos honnêtes compliments, non seulement pour la chambre mais aussi pour l'offre et l'emplacement des restaurants. Nous sommes fiers d'avoir une grande variété d'options, au déjeuner et au dîner. Au plaisir de vous revoir très bientôt, Cordialement, Erika Castillo Guest Experience Dreams Calvia

10/10 Excelente

Roger John

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
GREAT VIEW AND LOCATION TO THE BEACH
Se hospedó 4 noches en julio de 2022
Respuesta de Erika Castillo Guest Experience Dreams Calvia, el 8 ago. 2022
Dear Mr John, Thank you for the wonderful review and for taking the time to share your feedback with all Dreams Calvia team. It´s a pleasure to read that you liked our central location and views. From our place, it is very convenient to walk around Calvia area and reach Palma city in less than half an hour by taxi or 40 minutes by bus. It´s also perfect if you wish to rent a car and explore the area aswell as to do it by bike. Once again, thank you very much for your time. We would love to welcome you back, Yours sincerely,