Thank you for your positive reviews, it is very much appreciated.See you again soon,

Thank you for your positive review.We look forward to see you again,

We are glad to hear you enjoyed your stay and we hope you choose to stay with the Sierra Nevada Resort again soon.

Hi Setgio, Thank you for leaving us a review. we are thrilled you enjoyed your stay with us!

Hello Juan,Thank you for your 5 out of 5 rating, we appreciate your business. Hope to see you again soon..

Hi Juan-Thank you for your 5 out of 5 review. We appreciate it and can't wait to see you again.Best Regards,

Hi David-Thank you for your review. We are sorry that the hot tub had an issue during your stay. Please note we have taken the steps to correct this so it will not be an issue in future.Hope to see you again soon,

Hi Russell-Thanks for the 5 out of 5. It is much appreciated. We look forward to seeing you again soon.Best Regards,

Hi Julia-Thank you for your 5 out of 5. We are happy you had such a great time with us. We look forward to seeing you again,

Hi Danielle-Thank you so much for the 5 out of 5. We strive to be the best and are happy you had such a good time while with us.Look forward to seeing you again real soon,

Hi Michelle-Thanks for the 5 out of 5. You Rock!We are glad you enjoy our hotel and looking forward to hosting you in the future.

We are sorry that your experience was less than enjoyable.If there is more you'd like to share please contact the hotel directly and ask to speak to me.Best Regards,

Thank you for sharing your feedback! It's great to hear that you enjoyed the modern feel of the property and found the bed exceptionally comfortable. However, I'm sorry to hear about the issues you encountered with the water pressure, steam room, and hot tub temperature inconsistency. Your input helps highlight areas for improvement.

Thank you for sharing your experience! It's wonderful to hear that your room was clean upon arrival and that the location near restaurants and shops was convenient for you. The fact that you've returned for a second stay just makes us smile.

Thanks for the 5 out of 5. We are so happy your enjoyed your stay. We look forward to seeing you again,

Thank you for your positive review.We are glad you like the renovations and look forward to seeing you again,

Thank you for your fantastic review! We're thrilled to hear that you enjoyed your stay with us and found our place to be the best value in Mammoth. It's great to know that you were pleased with your King room in one of our separate cabins and that you appreciated the brand new TV with streaming services. We're glad that the bathroom amenities, including the quality bidet, met your expectations.We're also pleased to hear that our location near the bus stop was convenient for you. Providing easy access to transportation options is important to us, and we're glad that it enhanced your overall experience.

Thank you for your review! We're delighted to hear that you enjoyed our great location and that you found the room and jacuzzi to your liking. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that our staff were able to assist you during your stay. If you have any further feedback or if there's anything else we can do to enhance your experience, please don't hesitate to let us know.

Thank you for your feedback! We're glad to hear that you enjoyed the nice location and found the chalet spacious and clean during your stay with us. However, we apologize for any inconvenience you experienced with the temperature in the apartment and the hot tub not being very hot. Your comments are valuable to us, and we will address these issues to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for another enjoyable stay.

Hi Vadim-Thank you for your positive review. We look forward to seeing you again soon.

Thank you for taking the time to share your feedback with us. We're glad to hear that you found our beds comfortable, but we're deeply sorry to hear about your experience with our front desk staff. Providing exceptional customer service is a top priority for us, and we apologize for any rudeness or lack of professionalism you encountered. Your feedback is valuable to us, and we will address this issue with our team to ensure that all guests receive the courteous and respectful service they deserve. If there's anything else we can do to improve your experience or if you'd like to discuss your concerns further, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back and provide you with a much-improved stay in the future.

Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us, even during the blizzard. It's great to know that you found your unit comfortable and conveniently located, with parking right next to your room.We're delighted that you liked the setup of the bathroom and found everything clean. Providing a comfortable and clean environment for our guests is a top priority for us.We're also glad to hear that you found our staff friendly and helpful. We strive to provide excellent customer service, and it's rewarding to know that our efforts are appreciated.

Thank you for your feedback. We're glad to hear that you found our staff friendly and helpful; providing excellent customer service is a top priority for us.We apologize for any inconvenience regarding the lack of in-room coffee and TV when the internet is out.

Thank you for your review, we appreciate all feedback.Hope to see you again,

Thank you for your feed back. We are currently working on upgrading the wifi for a better quality of service, it is however taking a moment. Sorry about housekeeping not showing up we will take this opportunity as a training exercise. Hope to see you again soon,

Thank you for your positive review. We appreciate it.We look forward to seeing you again,

Thank you for your review.

Thank you for your positive review. Glad you had a good time while with us.See you again soon,

Thank you for taking the time to share your feedback with us. We're glad to hear that you found the location of our hotel great and that you were satisfied with the size and cleanliness of the rooms.However, we're deeply sorry to hear about your experience with our staff at check-in. Providing excellent customer service is a top priority for us, and we regret that you did not receive the warm and welcoming service that we strive to provide to all of our guests. We take your feedback seriously, and we will address this issue with our team to ensure that all guests are treated with the respect and courtesy they deserve.

Thank you for your feedback. We appreciate your input and will use it to continue improving our services. If you have any specific concerns or suggestions you'd like to share, please don't hesitate to reach out. We hope to have the opportunity to exceed your expectations in the future.

We're sorry to hear about your experience. Your feedback is important to us, and we'd like to understand more about what happened so we can address the issues you encountered. Please reach out to our customer service team so we can assist you further. We apologize for any inconvenience and hope to have the opportunity to make things right.

I'm sorry to hear about your experience with your reservation. Cancelling last minute and encountering rude behavior is unacceptable, and I apologize for any inconvenience or frustration this may have caused you. Your feedback is important to us, and I will ensure that this issue is addressed with our team to prevent similar situations in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

Thank you for your feedback! We're glad to hear that you had a great experience. If you have any further comments or if there's anything we can do to make your experience even better next time, please feel free to let us know. We look forward to welcoming you back again soon!

It was our pleasure to host you, and we're grateful for the opportunity to be a part of your vacation experience. We hope to have the pleasure of welcoming you back for another fantastic stay in the future.

We're delighted to hear that you enjoyed our sauna and steam room amenities, as well as the comfort of our beds and pillows. Your satisfaction is important to us, and we're thrilled that these aspects of your stay exceeded your expectations.

Thank you so much for your fantastic 5/5 review! We're thrilled to hear that you had such a positive experience during your stay with us. Providing excellent service and ensuring our guests have a memorable stay is our top priority, and we're delighted that we met your expectations.

Thank you.

The hot tub has been a great addition to the hotel. With the new snow it must have been a great experience.

We appreciate the acknowledgement.

Look forward to seeing you back. Mammoth received 3 ft of new snow over last couple of days.

We appreciate you stay with us.

Thank you for your review. We hope to see you again soon.Best Regards

Thank you for your review we are thankful for the feed back.I did take a moment and go look at our description for a King chalet on Expedia and there is nothing listed about a stand alone building, seating area or a door to the outside. There are other room types available such as the cabins that offer all that you mentioned above. I'm sorry for the confusion, we do hope to see you again in the future.Best Regards,

We are happy you had a great time while staying with us. See you again next time!Best Regards,