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Opiniones de The Westin Monache Resort, Mammoth

4 out of 5
The Westin Monache Resort, Mammoth
50 Hillside Dr, Po Box 388, Mammoth Lakes, CA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 650 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 222 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 81 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 30 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 1000 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Marijose

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Toda nuestra estadía estuvo perfecta. Solamente la atención al cliente un poco deficiente, pero el resto excelente.
Se hospedó 3 noches en febrero de 2024
Respuesta de Duncan Spore, el 23 feb. 2024
Marijose,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Maria Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en febrero de 2024
Respuesta de Ricardo A, el 15 feb. 2024
Dear Maria Jose,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Yammed I

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Airpods perdidos !! Y Almohadas muy bajitas!
No puedo señalar a nadie, pero los airpods se perdieron dentro de la habitación... Y para un hotel como lo es este me sorprendió que no tuvieran otro tipo de almohadas...
Se hospedó 5 noches en febrero de 2022
Respuesta de Hotel Management , el 19 abr. 2022
Querido Yammed, Quiero pedirle una disculpa por no comunicarnos con usted de sus airpods que an dejado. Housekeeping podra tener los pero tendremos que contactarnos con ellos. Porfavor llamenos a 760-934-0400 para obtener mas informacion.

10/10 Excelente

Hugo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
L
Se hospedó 3 noches en septiembre de 2021
Respuesta de Alexi Hedland , el 30 sept. 2021
Thank you for choosing the Westin Monache Resort and providing feedback about your stay. We are happy to hear you enjoyed your time and hope to see you again soon.

10/10 Excelente

GLORIA R

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Excelente
Se hospedó 2 noches en mayo de 2019
Respuesta de Hailey , el 16 jun. 2019
Thank you for your review, we greatly appreciate it!

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Limpieza y servicio y personal
La ubicación es excelente. Sin embargo, el hotel está muy sucio. Al ser pet friendly está lleno de pelos. No aspiran las alfombras. La limpieza del cuarto solo por encimita. Mandé una playera a la lavandería y me pidieron irla a dejar y a recoger a recepción. No vale los $400-$500 usd la noche que se pagaron .
Se hospedó 6 noches en abril de 2019
Respuesta de Alexi Hedland, el 5 may. 2019
Thank you for taking the time to share your valuable feedback. It has come to my attention that the experience you had during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear more about your recent stay in an effort to prevent this issue from occurring in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fabuloso
Maravillosos hotel, habitación super cómoda y La Cocina en la cena es absolutamente extraordinaria
Se hospedó 1 noche en septiembre de 2018

10/10 Excelente

Luis Arturo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
vale lo que cuesta
Es un hotel que vale lo que cuesta Estupendo staff Buenas instalaciones Buen restaurante Buena relación calidad precio Les sugiero estacionar ustedes mismo su auto El valet no es necesario lo único que es perturbador es que te conan 25 dolares adicionales por dia Por ello les animo a usar las piscinas que tiene agua calientita
Se hospedó 2 noches en junio de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
buen hotel pero excesivamente caro
precio muy alto y más aún fuera de temporada alta lo malo e inaceptable fue la imposición de pago de un extra de 25$ por persona que nosotros no habíamos contratado yo entendí que nuestro precio estaba asegurado pero no fue así y debimos de pagar 100$ más por cuatro personas
Se hospedó 1 noche en septiembre de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo correcto. Camas cómodas. Buenas Piscinas.
Se hospedó 1 noche en junio de 2017

6/10 Aceptable

Francisca

No le gustó: Servicio y personal
Es un hotel de esquí falta un poco de renovación nos dejamos una chaqueta y no han hecho caso en objetos perdidos y no dan señales se la han quedado un poco lamentable por su parte
Se hospedó 1 noche en agosto de 2017

8/10 Bueno

Fabiana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2017

10/10 Excelente

Diana M.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
MUY BONITO Y BUENA UBICACION
Muy bonito y buena ubicacion
Respuesta de General Manager, el 10 ago. 2016
Gracias! Be Well! Patrick

10/10 Excelente

nina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Patrick, el 16 jul. 2016
Thank You for choosing the Westin Monache! Be Well! Patrick

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super buen hotel, en perfectas condiciones, super ubicado y excelente servicio. 100% Recomendable
Respuesta de Patrick, el 14 mar. 2016
Thank you! Gracias!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gran experiencia
Muy buen hotel y en la mejor localizacion posible!
Respuesta de Patrick, el 12 mar. 2016
Thank you! We all appreciate your business! Please come back again! Be Well! Patrick

10/10 Excelente

JUAN CARLOS, Medellín

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un hotel ideal para un lugar perfecto.
Un lugar hermoso y perfecto para practicar el Ski y snowboard.
Respuesta de Patrick, el 12 mar. 2016
Gracias por su estancia en el hotel Westin usted! Me alegra leer que fueron capaces de disfrutar de la montaña. ¡Cuidate! Patricio

10/10 Excelente

Norman

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect location
Se hospedó 2 noches en abril de 2024
Respuesta de Duncan Spore, el 22 abr. 2024
Norman,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Ramin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff
Se hospedó 4 noches en abril de 2024
Respuesta de Duncan Spore, el 16 abr. 2024
Ramin,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Terrible

Alireza

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Duncan Spore, el 16 abr. 2024
Dear Ms. Alireza,Thank you for sharing your experience with us. It is feedback like your review that ensures a great experience for yourself if you decide to visit us again and our other guests.I have shared this review with our hotel management team to ensure that a future stay is much more to your expectations.We hope you can join us again soon.

2/10 Terrible

serge

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Service si bad, noise and no housekeeping
Se hospedó 3 noches en abril de 2024
Respuesta de Ricardo A, el 6 abr. 2024
Dear Serge,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the overall experience provided to our guests.You brought to my attention that during your recent stay, we fell short of meeting your expectations with the refresh service, our staff service and the noise from the construction beside us. Your experience of our hotel has been shared with the Management team who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues in order to improve the guest experience.Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.

2/10 Terrible

Isabella

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
They put it in a suite with a handicap bathroom and no bathtub or shower and the floor got super wet and as I was showering my son came in and tripped and fell because the water was all over the floor.
Se hospedó 1 noche en marzo de 2024
Respuesta de Duncan Spore, el 2 abr. 2024
Isabella,We understand that your time is valuable and thank you for your feedback.From your review it seems that the room and it's amenities were below your and our own expectations. I have shared your review with our front desk management team to ensure that this is an isolated incident.We hope you can join us again soon.

10/10 Excelente

Ken

Se hospedó 1 noche en marzo de 2024
Respuesta de Ricardo A, el 14 mar. 2024
Dear Ken,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Camille

Se hospedó 1 noche en febrero de 2024
Respuesta de Ricardo A, el 28 mar. 2024
Thank you so much for your feedback Camille. We hope to see you again soon.

4/10 Malo

Narega

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very rude overall, not welcoming. The room was not properly cleaned. Even at the hotel restaurant when they brought my coffee there was a disgusting lipstick mark on the coffee cup (how did they miss that?!) had to send it back. Overall, NOT worth the price at all!!!!
Se hospedó 2 noches en febrero de 2024
Respuesta de Duncan Spore, el 4 mar. 2024
Dear Narega,We understand your time is valuable and thank you for sharing your feedback with us.When arriving at our hotel our standard is to have a friendly and warm experience from our staff. This fell below your and our own expectations for your stay. I have shared this review with our housekeeping, front desk and restaurant leadership teams to address these issues.We hope you will join us again and give us a chance to show you the hospitality we are known for.

4/10 Malo

Nelli, Glendale

Viaje familiar
No le gustó: Limpieza y servicio y personal
I liked that the property was near the town. I didn’t think the property was kept well. The room had handprints everywhere which obviously was cleaned well. It seemed dated for the price. The restaurant in the hotel was awful. The food was terrible, the customer service was terrible, the prices were ridiculous compared to the quality of the food and service. The check in process was terrible. She zipped through everything and left me overwhelmed. I forgot to ask some questions I had. Seemed like she just wanted to get it over with and didn’t care about the customer experience.
Se hospedó 3 noches en febrero de 2024
Respuesta de Ricardo A, el 29 feb. 2024
Dear Nelli,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I was so sorry to read that we failed with the experience you had at our restaurant and that your bedroom was dirty. I have shared your feedback with the front desk and F&B leadership teams to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 Aceptable

Ani

Viaje familiar con niños
No le gustó: Servicio y personal y servicios
Location is great. Right next to the main little town center and gondolas. Not many options for dining inside resort. Only one restaurant with poor service and quality and overpriced menu. Lots of dogs inside resort given it’s a dog friendly resorts. Avoid if no dog or allergic to dogs.
Se hospedó 3 noches en febrero de 2024
Respuesta de Ricardo A, el 29 feb. 2024
Dear Ani,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I was so sorry to read that we failed to provide an amazing experience for dining and I hope us being pet friendly wasn't an inconvenience for you. I have shared your feedback with the front desk and food and beverage leadership teams to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excelente

SUSAN

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly customer service
Se hospedó 2 noches en febrero de 2024
Respuesta de Ricardo A, el 27 feb. 2024
Dear Susan,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Sameena

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very nice
Se hospedó 4 noches en noviembre de 2023
Respuesta de Ricardo A, el 15 feb. 2024
Dear Sameena,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Jeffrey

Se hospedó 4 noches en febrero de 2024
Respuesta de Duncan Spore, el 11 feb. 2024
Jeffrey,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

essam

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s a great experience in the heart of Mammoth lakes
Se hospedó 2 noches en enero de 2024
Respuesta de Ricardo A, el 1 feb. 2024
Hello Essam,Thank you for taking the time to share your feedback with us. We are very happy that your stay with us was great.

10/10 Excelente

Jonathan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Duncan Spore, el 30 ene. 2024
Jonathan,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Amirteymoor, Carlsbad

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s a great place
Se hospedó 1 noche en enero de 2024
Respuesta de Ricardo A, el 23 ene. 2024
Dear Amirteymoor,Thank you so much four your feedback we hope you had an amazing time with us.

10/10 Excelente

Nik

Se hospedó 3 noches en diciembre de 2023
Respuesta de Ricardo A, el 29 dic. 2023
Dear Nik,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Rebecca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great staff!
Loved our stay at the Westin! Everything was fantastic and the staff was super welcoming and helpful. Will be back.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Duncan Spore, el 17 dic. 2023
Rebecca,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Ernesto

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love it!!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Ricardo A, el 14 dic. 2023
Dear Ernesto,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Pamela

Viaje con mascota, Viaje familiar
Le gustó: Limpieza y servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ricardo A, el 14 dic. 2023
Dear Mr. Pamela,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Aceptable

Ivy

Se hospedó 3 noches en noviembre de 2023
Respuesta de Ricardo A, el 29 dic. 2023
Dear Ivy,On behalf of the entire hotel team, I want to thank you for sharing about your time with us. I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Aceptable

shenghua

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
The oysters served in the restaurant are smelly, but the waiter said I don't like them! It's so weird! Restaurant service staff have extremely bad attitude! A group of people chatting but didn't bother to prepare water and drinks for the guests (ordered coffee without spoon and milk...) This is the worst hotel I have ever stayed in!
Se hospedó 5 noches en noviembre de 2023
Respuesta de Ricardo A, el 28 nov. 2023
Dear Shenghua,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the dining experience provided to our guests.You brought to my attention that during your recent stay, we fell short of meeting your expectations while dining in the Whitebark. Your experience of our restaurant has been shared with the Restaurant Manager who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues in order to improve the dining experience in the future.Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.

10/10 Excelente

Jeffrey

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was great and very accomodating with our pet.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Ricardo A, el 28 nov. 2023
Dear Jeffrey,On behalf of the entire hotel team, I want to thank you for sharing about your experience at The Westin Monache.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Cecilia

Se hospedó 1 noche en noviembre de 2023
Respuesta de Ricardo A, el 14 dic. 2023
Dear Mr. Cecilia,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ricardo A, el 28 nov. 2023
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience at The Westin Monache.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Kimberly

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful views and clean rooms equals great stay.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Duncan Spore, el 16 nov. 2023
Kimberly,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Lauren

Viaje en pareja
Le gustó: Servicios
This was such a beautiful place to stay with direct access to the village. Even in the off season the pool and hot tub areas were kept up very nicely. We had an amazing week here and didn’t want to leave :)
Se hospedó 3 noches en octubre de 2023
Respuesta de Ricardo A, el 21 oct. 2023
Dear Lauren,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We were delighted to have you as our guest and are looking forward to your next visit.We hope to welcome you again soon.

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
lovely stay
Lovely room. Spacious, quiet... window looking out to the treetops. Room service dinner was very good. Everyone working there seemed happy with their job... a good sign.
Se hospedó 1 noche en octubre de 2023
Respuesta de Ricardo A, el 21 oct. 2023
Dear William,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We were delighted to have you as our guest and are looking forward to your next visit.We hope to welcome you again soon.

8/10 Bueno

Gile

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ours was a small room, but it was clean and comfortable.
Se hospedó 1 noche en octubre de 2023
Respuesta de Ricardo A, el 21 oct. 2023
Dear Gile,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We were delighted to have you as our guest and are looking forward to your next visit.We hope to welcome you again soon.

8/10 Bueno

Hongru

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Ricardo A, el 21 oct. 2023
Dear Hongru,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We were delighted to have you as our guest and are looking forward to your next visit.We hope to welcome you again soon.

8/10 Bueno

Erica

Se hospedó 2 noches en octubre de 2023
Respuesta de Ricardo A, el 12 nov. 2023
Dear Erica,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Annie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pool and jacuzzi👍👍
Se hospedó 3 noches en octubre de 2023
Respuesta de Ricardo A, el 21 oct. 2023
Dear Annie,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We were delighted to have you as our guest and are looking forward to your next visit.We hope to welcome you again soon.

10/10 Excelente

shiqi

Se hospedó 1 noche en octubre de 2023
Respuesta de Ricardo A, el 12 nov. 2023
Dear shiqi,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.