Restaurante

Opiniones de The Merchant House

5 out of 5
The Merchant House
150 Government Avenue, Manama, Capital Governorate

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 51 de 58 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 3 de 58 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 58 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 58 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 58 opiniones" "

10/10

Limpieza

9.8/10

Servicio y personal

9.8/10

Servicios

9.8/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Abdullah

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I don’t even think twice when it comes to choosing the Merchant House because of the vibe it has and the wonderful staff especially Maxwell he’s always welcoming when I’m there.
Se hospedó 3 noches en marzo de 2024
Respuesta de Hasan Abdulkarim, el 20 abr. 2024
Dear Muhitur,Thank you for taking the time to share your review. We are delighted to hear that you had a good experience and thank you for mentioning Max for his Exceptional service. We look forward to welcoming you back soon. Best regards,Hasan AbdulkarimDuty Manager

10/10 Excelente

Selina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Customer service was excellent and the hotel was immaculate!
Se hospedó 2 noches en febrero de 2024
Respuesta de Hasan Abdulkarim, el 20 abr. 2024
Dear Selina,Thank you for taking the time to share your review. We are delighted to hear that you had a good experience. We look forward to welcoming you back soon. Best regards,Hasan AbdulkarimDuty Manager

10/10 Excelente

Carolyn Elaine

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Our favorite in Manama. Highly recommended. Better value for money than hotels along the beach.
Se hospedó 2 noches en febrero de 2024
Respuesta de Hasan Abdulkarim, el 20 abr. 2024
Dear Carolyn Elaine,Thank you for taking the time to share your review. We are delighted to hear that you had a good experience. We look forward to welcoming you back soon. Best regards,Hasan AbdulkarimDuty Manager

10/10 Excelente

Dharmendra

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Boutique hotel stay
Nice boutique hotel close to mamma souq Easy to get any where as everyone use taxis here Friendly staff , nice roof top for breakfast All the staff has been exceptional
Se hospedó 5 noches en febrero de 2024
Respuesta de Hasan Abdulkarim, el 5 may. 2024
Dear Mr. Dharmendra , thank you for taking the time to share your comments.We are happy to hear that you had a great experience. We look forward to welcoming you back. Best regards

10/10 Excelente

Farouq

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Farouq
Amazing from inside Helpful staff Quite
Se hospedó 3 noches en febrero de 2024
Respuesta de Hasan Abdulkarim, el 5 may. 2024
Dear Mr. Farouq, thank you for taking the time to share your comments.We are happy to hear that on the overall you had a great experience. We look forward to welcoming you back. Best regards

10/10 Excelente

Fredrik

Se hospedó 4 noches en diciembre de 2023
Respuesta de Nancy Huang, el 5 ene. 2024
Dear Mr. Fredrik, Thank you for taking the time to share your comments. We are happy to hear that on the overall you had a great experience. We look forward to welcoming you back. Best regards

10/10 Excelente

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nancy Huang, el 5 ene. 2024
Dear Mr. James, Thank you for taking the time to share your comments. We are happy to hear that on the overall you had a great experience. We look forward to welcoming you back. Best regards

10/10 Excelente

Yaqoub

Viaje familiar
Nice small hotel. Tucked away. Very close to lots of shopping malls by car of course. Friendly staff. The rooms are huge. All in all it’s a very good property wit lots to offer. The pool isn’t what it looks like in the pictures.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Elisa Zephir, el 30 sept. 2023
Dear Mr Yaqoub, Thank you for taking the time to share your comments. We are happy to hear that on the overall you had a great experience. We look forward to welcoming you back.Best regards

10/10 Excelente

Gildas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Central, excellent personnel
Se hospedó 2 noches en agosto de 2023
Respuesta de Elisa Zephir, el 24 ago. 2023
Dear Guest,Thank you for taking the time to share your review. We are delighted to hear that you had a memorable stay with us.We look forward to welcoming you back soon.Best regards

10/10 Excelente

naseer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic hotel
Se hospedó 1 noche en agosto de 2023
Respuesta de Elisa Zephir, el 19 ago. 2023
Dear Mr Naseer,Thank you for taking the time to share your review. We are delighted to hear that you had an great stay with us.We look forward to welcoming you back soon.Best regards

10/10 Excelente

Carolyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is the second time we have stayed at this hotel. Breakfast menu has good variety and the food is very good. Staff are wonderful and welcoming. We had afternoon tea in the library and it was excellent. We will be staying there again.
Se hospedó 3 noches en julio de 2023
Respuesta de Elisa Zephir, el 18 jul. 2023
Dear Ms Carolyn,Glad to have you back! Thank you for the lovely review. We are delighted to hear that you had an enjoyable stay with us.We look forward to welcoming you back soon.Best regards

10/10 Excelente

J

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great spot close to cool markets
Great staff. Nice spot. Need usb c charger in room is only thing. Otherwise awesome. Nice breakkie
Se hospedó 1 noche en junio de 2023
Respuesta de Elisa Zephir, el 26 jun. 2023
Dear Guest,Thank you for taking your time to share your review with us. We are delighted to hear that you had an awesome experience with us.Thank you for also sharing your feedback in regards to the charger, we shall look into that.In the meantime, we look forward to welcoming you back.Best regards

10/10 Excelente

Kate

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Amazing property with attentive staff who go out of their way to help. If you’re looking for a boutique hotel in a great location, this is the one.
Se hospedó 2 noches en mayo de 2023
Respuesta de Elisa Zephir, el 6 jun. 2023
Dear Ms Kate,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a memorable stay with us. We look forward to welcoming you back for more of the #TMHexperience.Best regards.

10/10 Excelente

Reshmi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don't stay here unless u want to be spoilt rotten!
I can't begin to describe the level of attentiveness the staff at The Merchant House bestowed upon me during my stay there. Kudos to the housekeeping supervisor Jalapathi and the FOH crew at reception (especially Ahmed) for their customer service skills and to Veeranan at the spa. I'm so glad I booked this hotel. :) x
Se hospedó 3 noches en febrero de 2023
Respuesta de Elisa Zephir, el 1 mar. 2023
Dear Ms Reshmi,This review made our day! Thank you for thoughtful comments. We are thrilled to hear that you had a memorable stay and enjoyed the personalized and intuitive service from our team.Thank you for also mentioning Veeranan, Jalapathi , Ahmed for their exceptional service, we'll ensure to pass on the kind words.We look forward to welcoming you back very soon.Best regards

10/10 Excelente

Venkataraman

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent business hotel :)
Se hospedó 1 noche en febrero de 2023
Respuesta de Elisa Zephir, el 18 feb. 2023
Dear Guest ,Thank you for taking the time to rate us. We are delighted to hear that you had a great time with us.We look forward to welcoming you back soon.Best regards

10/10 Excelente

Peter

Se hospedó 2 noches en febrero de 2023
Respuesta de Elisa Zephir, el 18 mar. 2023
Dear Mr Peter,Thank you for taking the time to rate us.We are glad to know that you had an enjoyable time with us.We look forward to welcoming you back for more of the #TMHexperience

10/10 Excelente

Morris

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Top Notch
This place is a special find in Manama if you appreciate a boutique environment based upon the highest standards
Se hospedó 1 noche en enero de 2023
Respuesta de Elisa Zephir, el 1 feb. 2023
Dear Mr Morris,Thank you for the excellent score and feedback.Glad to hear that you enjoyed your stay with us.We look forward to welcoming you back for more of the #TMHexperienceBest regards

4/10 Malo

Barry

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Arty hotel but beware of the neighbour
Nice Hotel but beware of the mosque next door which will wake you up before dawn
Se hospedó 3 noches en enero de 2023
Respuesta de Elisa Zephir, el 6 feb. 2023
Dear Mr Barry,Thank you for taking your time to share your review with us. We are afraid to hear that your experience with us did not match your expectations. We strive for excellence and are disappointed to hear that we did not quite meet the mark.We highly recommend you to book a different type of suite to be away from the mosque in the future. However, we would be delighted to upgrade you to the suite on the other side of the building for your next stay.We wish that you could give us another opportunity to host you back so that you can truly feel the #TMHexperience.Wishing you a lovely and safe day ahead.Best regards

10/10 Excelente

Saqer

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2022
Respuesta de Elisa Zephir, el 5 ene. 2023
Dear Mr Saqer, Thank you for taking the time to rate us. We are glad to hear that you had an enjoyable time with us.We look forward to welcoming you back for more of the #TMHexperience.Best regards

10/10 Excelente

Eduardo, Roma

10/10 Excelente

Yousef

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2022
Respuesta de Elisa Zephir, el 14 nov. 2022
Dear Yousef,Thank you for the excellent rating. Delighted to hear that you enjoyed your experience with us. We look forward to welcoming you back for more of the #TMHexperienceBest regards

10/10 Excelente

Saud

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
👍
Se hospedó 2 noches en noviembre de 2022
Respuesta de Elisa Zephir, el 14 nov. 2022
Dear Saud,Thank you for the excellent rating. Glad to hear that you enjoyed your experience with us. We look forward top welcoming you back for more of the #TMHexperienceBest regards

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Thomas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2022
Respuesta de Elisa Zephir, el 24 oct. 2022
Dear Mr Thomas,Thank you for the excellent rating. We look forward to welcoming you back for more of the #TMHexperienceBest regards

10/10 Excelente

Travis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best Hotel In Bahrain.
Beautiful Boutique hotel right near Manama Souq. The rooms are spacious and beautiful. The staff is very friendly and helpful. The staff is excellent they are kind and helpful they make you feel welcome the entire time. I loved my stay here. The valet parking was great and fast. They also upgraded my room because I am a hotels.com gold member thank you so much! The restaurant food is very good better than other hotels in Bahrain. The only bad thing is that the restaurant is very expensive the price is very high.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Elisa Zephir, el 5 oct. 2022
Dear Mr Travis,Thank you for taking your time to share your feedback with us.We are delighted to hear that you enjoyed the unique decor and ambiance of the premises as well as the facilities provided and intuitive service from our team.We look forward to welcoming you back for more of the #TMHexperienceBest regards

10/10 Excelente

Hattim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
الندق ممتاز جدا وجميل ومريح
الندق ممتاز جدا وجميل ومريح
Se hospedó 2 noches en mayo de 2022
Respuesta de Elisa Zephir, el 1 jun. 2022
عزيزي الضيف شكرا لك على الوقت الذي قضيته في مشاركة تعليقاتك. يسعدنا أن نسمع أنك حظيت بتجربة رائعة معنا. ونحن نتطلع إلى الترحيب بكم مرة أخرى. أتمنى لك كل خير

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent experience
Se hospedó 1 noche en mayo de 2022
Respuesta de Elisa Zephir, el 12 jun. 2022
Dear Guest, Thank you for taking your time to rate us. We are delighted to know that you had a great experience with us. We look forward to welcoming you back for more of the #TMHexperience. Best regards

4/10 Malo

Ronald

Viaje familiar
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal y condiciones de la propiedad
The executive suite was spacious. however the rooms are not sound proof and the street noises and other guests noises were very loud in the room. at 3 am the staff was moving chairs and tables in the restaurant and the noise was so high in the room that it woke us up. at 8 am received a call from the reception advising me of a driver picking me up. it was for another room. i will not stay in this hotel next time.
Se hospedó 2 noches en mayo de 2022
Respuesta de Elisa Zephir, el 10 may. 2022
Dear Mr Ronald, Thank you for taking your time to share your review with us. We’re sorry to hear that your experience with us didn’t match your expectations. We strive for excellence and are disappointed to hear that we didn’t quite meet the mark. We apologize once again and would appreciate if could give us another opportunity to host you back. For any future requests please do not hesitate to contact us, our Rooms Division Manager has shared her contact with you in a separate email. Thank you again for your feedback. Best regards.

10/10 Excelente

Abdullah, Houston

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic boutique hotel, I would never stay anywhere else in Bahrain
Se hospedó 2 noches en abril de 2022
Respuesta de Elisa Zephir, el 5 may. 2022
Dear Mr Abdullah, Thank for the excellent feedback. We are delighted to hear that you had a fantastic experience with us. We look forward to welcome you back for more of the #TMHexperience. Best regards

10/10 Excelente

Mohammad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Would stay there again
Nothing to complain about. My original room shower had an issue with the heated water. They very quickly moved me to another room that was even bigger. Room service and reception were quick and super polite. Would stay there again for sure. The angus steak in the rooftop resturant was amazing!
Se hospedó 1 noche en abril de 2022
Respuesta de Elisa Zephir, el 5 may. 2022
Dear Mr Mohammed, Thank you for taking your time to leave us such a great review and excellent rating. We are delighted to hear that you had a memorable experience with us. We look forward to welcoming you back for more of the #TMHexperience. Best regards

4/10 Malo

Jarrah

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2022
Respuesta de Nancy Huang, el 13 feb. 2022
Dear Mr. Jarrah, Thank you for choosing to stay with us. And we are very sorry that you are not satisfied with your stay. We strive to provide the best service to all of our customers, and we would be very grateful if you can share with us the details and to help us to improve for your future stay. We have tried to reach you by your personal email and we look forward to hearing from you.

10/10 Excelente

Kim

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Really Nice instead og staying at the big chains…
Super amazing very cool hotel Nice relax style and super good staff and fold
Se hospedó 2 noches en enero de 2022
Respuesta de Elisa Zephir, el 31 ene. 2022
Dear Mr Kim, Thank you for taking your time to leave us such a great review and excellent score. We are delighted to hear that you had an enjoyable stay with us - From the unique decor and ambiance to the personalized and warm service of our team. We look forward to welcome you back for more of the #TMHexperience. Best regards.

10/10 Excelente

Mohamed

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de Elisa Zephir, el 28 ene. 2022
Dear Mr Mohamed, Thank you for taking your time to rate us. We are glad to hear that you enjoyed your stay. We look forward to welcome you back for more of the #TMHexperience. Best regards

8/10 Bueno

Rayan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2021
Respuesta de Elisa Zephir, el 28 dic. 2021
Dear Guest, Thank you for taking your time to rate us. We are glad to hear that you enjoyed your stay. We look forward to welcome you back for more of the #TMHexperience. Best regards

10/10 Excelente

Yazan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2021
Respuesta de Elisa Zephir, el 27 dic. 2021
Dear Guest, Thank you for the excellent rating. We are glad to hear that you had a great time with us. We look forward to welcome you back for more of the #TMHexperience. Best regards

10/10 Excelente

MOHAMMED

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This small boutique hotel located in heart of Manama - Bab Al Bahrain, it is crowed area but traffic is smooth, has a fancy reception, and other settings areas such library, rooftop restaurants. The staff are also friendly. You’re going enjoy it if you’re into this type of small, I still enjoy large hotels that offer good room view, but my wife enjoy this small boutique so much.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Elisa Zephir, el 17 dic. 2021
Dear Mr Mohammed, Thank you for taking your time to leave us such a great review and excellent score. We are delighted to hear that your wife and yourself had an enjoyable stay with us - From the unique decor and ambiance to the personalized and warm service of our team. We look forward to welcome you back for more of the #TMHexperience. Best regards.

10/10 Excelente

Rakan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2021
Respuesta de Elisa Zephir, el 5 dic. 2021
Dear Guest Thank you for the excellent review score. We are delighted to hear that you had a great time with us. We look forward to welcome you back for more of the #TMHexperience. Best regards.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2021
Respuesta de Elisa Zephir, el 11 oct. 2021
Dear Guest, Thank you for taking your time to rate us. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. If you’re open to discussing, please email us on info@themerchanthouse.bh Looking forward to host you back, Best wishes.

10/10 Excelente

Jonathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best hotel in years
Absolutely amazing hotel in a fantastic location. From the minute you arrive you are welcomed and the reception were a delight. The suite was absolutely fantastic with great attention to detail. Bed was incredible and the fridge drawer mini bar and coffee maker top notch. Food and service in the roof top restaurant impeccable. Didn’t use the small pool as was too hot in august. Only slight downside is no views. One of the best hotels I’ve stayed in
Se hospedó 3 noches en agosto de 2021
Respuesta de Elisa Zephir, el 7 sept. 2021
Dear Mr Jonathan, such an amazing review! Thank you so much. We are ecstatic to hear about your memorable stay with us - From the warm welcome to the comfort and quality amenities in the suites, delicious food and unique decor and design of the premises. We look forward to welcome you back for more of the #TMHexperience. Kind regards.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked: Everything about this hotel is excellent. I recently spent a week at The Merchant House. The service was impeccable. The décor is sophisticated: artwork throughout, beautiful warm corridors and designer furniture. My impeccably clean suite was equipped with high-end linen and towels, built-in drawer refrigerator/freezer, microwave, beautifully finished cabinetry and may other quality amenities. The food was delicious. There is a separate sitting room/kitchen which gives the suite the feel of a cozy little apartment. When I returned to the hotel after a day’s work it felt like home which is perhaps the best compliment I could pay this establishment. Highly recommended.
Se hospedó 1 noche en junio de 2021
Respuesta de Elisa Zephir, el 4 jul. 2021
Dear Guest, Such a great review, this made our day! We are so grateful for your kind words. Thank you so much for taking the time to leave us this amazing feedback. We are thrilled to hear that you had such a memorable experience with us - From the unique decor, impeccable hospitality, great amenities and pristine premises. Thank you also for the recommendation, we look forward to welcome you back to your second home. Best regards.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Housekeeping was outstanding in that anything I wanted I got. The Indian gentleman working the late afternoon/early evening shift whose name I have forgotten was always at my beck and call. Frankly it is impossible to find fault with this hotel. I can only wish it and its staff immeasurable success. It is a place where everyone goes out of their way to not just make you feel at home but assist in every way possible. The very best place to stay in Bahrain. Do not even consider anywhere else.
Se hospedó 1 noche en junio de 2021
Respuesta de Elisa Zephir, el 28 jun. 2021
Dear Guest, This review made our day! We are so grateful for your kind words, thank you so much for taking the time to leave us this amazing review, this lets us know we’re on the right track! We are beyond thrilled to hear that you had such a memorable experience with us, at The Merchant House. Also thank you for the recommendation, we really appreciate it. We hope to welcome you back soon for more of the #TMHexperience. Best regards.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff & great location. A differentiated experience.
Se hospedó 5 noches en abril de 2021
Respuesta de Elisa Zephir, el 20 abr. 2021
Dear Guest, Thank you for the excellent rating and for taking your time to leave us this great feedback! We are delighted to hear that you've had such a memorable experience with us. We look forward to welcome you back for more of the #TMHexperience. Best regards

10/10 Excelente

Monique

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Great stay
Se hospedó 2 noches en diciembre de 2020
Respuesta de Elisa Zephir, el 8 feb. 2021
Dear Ms Monique, Thank you for the lovely comment and excellent review. We are glad to hear that you had a great stay with us. We look forward to welcome you back for more of the #TMHexperience. Best regards

10/10 Excelente

Monique

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Great stay highly recommended
Se hospedó 2 noches en diciembre de 2020
Respuesta de Elisa Zephir, el 8 feb. 2021
Dear Ms Monique, Thank you for the lovely comment and excellent review. We are glad to hear that you had a great stay with us. We look forward to welcome you back for more of the #TMHexpereince. Best regards

10/10 Excelente

Firas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bahrain hidden gem
Best hotel I’ve stayed at in Bahrain. One of the best hotels in the region. Room was impeccable, service was amazing, artwork galore, plus the best burger to top it off. I’m very impressed.
Se hospedó 3 noches en enero de 2021
Respuesta de Elisa Zephir, el 5 feb. 2021
Dear Mr Firas, Thank you so much for taking the time to leave us this amazing review and excellent rating! We are delighted to hear that you've had such a memorable experience with us - From the comfy room, team's warm hospitality, unique decor and ambiance as well as for the delicious burger served. We look forward to welcome you back for more of the #TMHexperience. Best regards.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was extremely polite and helpful. The decor of the hotel is not like other hotels in the Middle East- it has more of a western/artsy feel. The staff always called us by name, not just when we called, but when we were in person. The food at the restaurant was delicious, the spa was outstanding, the room was very spacious, clean, and comfortable. I can't wait to stay there again! It's my new favorite hotel in Bahrain (and I've stayed at many) and one of my favorites that I've stayed at worldwide.
Se hospedó 1 noche en enero de 2021
Respuesta de Elisa Zephir, el 17 ene. 2021
Dear Guest, We are so grateful for your kind words. Thank you for your time sharing your review with us. We are delighted to hear that you've had such a memorable time with us - From the unique decor and atmosphere, the spacious and comfy room, the relaxing spa, delicious food served and the team's warm hospitality. We look forward to welcome you back to your new favourite hotel in Bahrain for more of the #TMHexperiences. Wishing you a prosperous New Year 2021! Best regards

10/10 Excelente

Vikash

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exceptional
This amazing boutique in the heart of Manama is nothing short of exceptional. From the moment you arrive the staff are on-hand to ensure you experience a relaxing, first class stay. From the valet, and reception staff who recognise you by name to everyone at the Indigo restaurant who will do their very best to please. This hotel is super clean, spectacularly decorated to the highest standards. Fresh made chocolate croissants for breakfast are delicious, but try the chocolate fondant it's divine; you'll thank me later!
Fresh baked chocolate croissant at breakfast.
Divine chocolate fondant.
Brunch on the terrace.
Breakfast.
Se hospedó 2 noches en diciembre de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Really nice boutique hotel
This is a really nice hotel in a great city centre location for seeing central Manama. Staff are excellent, very attentive, and nothing is too much trouble. We received a complimentary room upgrade and a late check out without having to ask, which was a nice touch. Parking is valet and it only takes 5-10 minutes for the staff to retrieve the vehicle. Room decor is really nice, the rooms are a good size, and the facilities are excellent, and there is even a $1,000 bean to cup Jura coffee maker in every room that makes excellent coffee. Expect normal city centre noises though. It's not a remote location. The restaurant here is very good. It is a rooftop garden setting, again with interesting boutique decor. Due to Covid we were given the choice of 2 options each for breakfast from the a la carte menu, which was more than enough. We also ate dinner here on the launch date of their new seafood menu. Both the bouillabaisse and the sea bream were excellent, as were the ssamyang rib and halloumi and beetroot salad starters. The only downside to the restaurant was that certain wines were not available and there was no draught beer at the time of our stay, but this was a minor inconvenience. Overall, this is a great hotel with good quality rooms, fantastic staff and great food.
Se hospedó 4 noches en enero de 2021
Respuesta de Elisa Zephir, el 7 ene. 2021
Dear Guest, We are so grateful for your kind words. Thank you for sharing your review with us. We are ecstatic to hear that you've had a memorable experience with us - From the moment you arrived with the valet parking service, the team's warm hospitality, the comfortable suite, the amenities provided as well as the delicious food served and choices provided at Indigo Terrace. Thank you for also highlighting about the beverage options, we value the input of each of our guest and take this opportunity to do better. We look forward to welcome you back for more of the #TMHexperience. Best regards.

8/10 Bueno

Mohamed

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
10/10 customer service!
Amazing customer service and very friendly staff! We had a great new year staycation, the room was very comfy almost like a studio apartment, nothing fancy tbh but everything was great! We loved the lobby and the library having all the artistic pieces, also we loved Indigo Terrace Restaurant as we had our new year’s dinner there and breakfast the next morning, the outdoor seating area is phenomenal! The restaurant a is a must visit even if you decide not to stay at the hotel.
Se hospedó 1 noche en diciembre de 2020
Respuesta de Elisa Zephir, el 3 ene. 2021
Dear Mr Mohamed, We are so grateful for your lovely words. Thank you so much for the excellent rating and for taking the time to leave us this amazing review. We are thrilled to hear that you've had such a memorable experience with us - From the comfy suite, the unique decor and atmosphere at the Lobby and The Library. As well as Indigo Terrace for its uncommon setting and quality food and beverages. But amongst all, the warm hospitality from our team. Thank you for the recommendation! We look forward to welcome you back for more of the #TMHexperience. Wishing to you and your family a prosperous New Year 2021! Best regards.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Well located in Old Town Manama, next to the main Souk. Rooms are big and very comfortable with good seating areas. Some rooms a bit dark with not much natural light due to proximity of buildings. Nice rooftop restaurant and bar. Friendly staff. Small gym and pool. Good library for afternoon tea.
Se hospedó 1 noche en febrero de 2020
Respuesta de Elisa Zephir | Executive Office, el 3 mar. 2020
Dear Guest, Thank you for your time writing us a review. We are glad that you've enjoyed the location, the comfortable rooms, the warm welcome, the decor and ambiance as well as the library for our daily Afternoon T. We look forward to welcome you back for more memorable moments at The Merchant House. Kind regards.