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Opiniones de Holiday Inn Express Hotel & Suites Manchester Airport, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Manchester Airport, an IHG Hotel
1298 S Porter St, Manchester, NH

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 480 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 362 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 92 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 39 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 27 de 1000 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Flor B

Se hospedó 2 noches en julio de 2023
Respuesta de Annie, Front Desk Team., el 28 jul. 2023
Hello Flor! Thank you for staying with us and providing your feedback! We appreciate it.

8/10 Bueno

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien
Se hospedó 4 noches en agosto de 2019
Respuesta de Dacia Front Office Management , el 15 sept. 2019
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express MANCHESTER-AIRPORT. We are glad you enjoyed your stay!

10/10 Excelente

Selene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2018

4/10 Malo

William

I ordered a room with a king bed and was given a room with 2 queen beds which were older and not comfortable.
Se hospedó 1 noche en mayo de 2024
Respuesta de Annie, el 21 may. 2024
Thank you for staying with us and sharing your feedback, Mr. William. We apologize for any inconvenience you experience during your stay and look forward to the opportunity to better serve you in the future. I will share your comments with our team.

8/10 Bueno

Dorca

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like that is a reasonable distan to the airport and to the shop. I like that the room was in good condition. I like the staf of the Bali. I like that was my sister and me, And another sister come to visit us and I ask if she could stay whit us and they said yes. For the money that I already paid The cleaning from the room was not so great. The bathroom was good the bedroom was good. The breakfast was ok. I will stay in the hotel at anytime. There have to be more attentive whit the rooms that is all what we see
Se hospedó 3 noches en abril de 2024
Respuesta de Annie, el 6 may. 2024
Thank you for your feedback Ms. Dorca. :)We appreciate your business and look forward to your next stay with us!

10/10 Excelente

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Over all a hood stay
Se hospedó 1 noche en abril de 2024
Respuesta de Annie, el 6 may. 2024
Dear Sandra, Thank you for staying with us and taking the time to review us. We value your feedback!

10/10 Excelente

casey

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de ANNIE - Front Desk, el 19 abr. 2024
Dear Casey, Thank you for staying with us! We appreciate your feedback.

10/10 Excelente

Heather

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de ANNIE - Front Desk, el 19 abr. 2024
Dear Heather, Thank you for staying with us! We appreciate your feedback.

10/10 Excelente

Skye

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All staff very nice and welcoming room was clean and floor I was on was very quiet
Se hospedó 2 noches en abril de 2024
Respuesta de ANNIE - Front Desk, el 19 abr. 2024
Dear Skye, Thank you for staying with us! We appreciate your feedback.

8/10 Bueno

Victoria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de ANNIE - Front Desk, el 19 abr. 2024
Dear Victoria, Thank you for staying with us! We appreciate your feedback.

10/10 Excelente

Barb

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The manager is always courteous and helpful. It makes our stay so much nicer.
Se hospedó 2 noches en marzo de 2024
Respuesta de Annie, el 31 mar. 2024
Dear Barb, Thank you for staying with us!We appreciate your feedback :)

4/10 Malo

sarah

Viaje en pareja
No le gustó: Limpieza
While sleeping the front desk called my room at 1am and 3 am. Mind you we were in bed sleeping when woken up to the front desk saying the people below us said we are stomping around our room. Mind you we both have been asleep in bed since 11pm. Then again at check out the front desk again. Tried saying we were stomping and loud. Til we showed the front desk our sleep app on our phone/watch that showed we were in fact asleep when getting accused of something we didnt do. Ill never rent a room here ever again. I got a suite for a reason to treat my significant other. An it was a nightmare.
Se hospedó 1 noche en marzo de 2024
Respuesta de Annie, el 31 mar. 2024
Dear Sarah, We deeply apologize for any incovenience caused during your stay. We take your feedback seriously and will address your comments with our team. We hope for the opportunity to serve you better in the future.

8/10 Bueno

Margaret

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Convenient access right off the highway. Staff was not very welcoming.
Se hospedó 1 noche en marzo de 2024
Respuesta de Annie, el 31 mar. 2024
Dear Margaret, We apologize for any incovenience caused during your stay. We take your feedback seriously and will address your comments with our team. We hope for the opportunity to serve you better in the future.

8/10 Bueno

Darren, Chateauguay

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
was clean and convenient for our needs
Se hospedó 1 noche en marzo de 2024
Respuesta de Annie, el 31 mar. 2024
Dear Darren, Thank you for staying with us! We appreciate your feedback.

10/10 Excelente

David

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Annie, el 31 mar. 2024
Dear David, Thank you for staying with us! We appreciate your feedback.

10/10 Excelente

John

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient location for everything you need.
Se hospedó 1 noche en marzo de 2024
Respuesta de Annie, el 10 mar. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,ANNIE T.

10/10 Excelente

Tonya

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was all great !
Se hospedó 1 noche en marzo de 2024
Respuesta de HI EXPRESS MANCHESTER NH, el 3 mar. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excelente

Megan

Se hospedó 1 noche en febrero de 2024
Respuesta de Annie, el 31 mar. 2024
Dear Megan, Thank you for staying with us! We appreciate your feedback.

8/10 Bueno

Karen

Se hospedó 1 noche en febrero de 2024
Respuesta de Holiday Inn Express NH, el 21 feb. 2024
Dear Karen,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 Aceptable

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is usually our go to place to stay when we are in Manchester. Our rooms was ready prior to the check in time which was great. We were on the end off the hallway near near the stairs which is usually a quiet place. However there was a large group of young hockey players continued to run up and down the hallway slamming the door to the stairs after 10 pm. This did not cease until my wife physically had to go downstairs and speak to the desk attendant after she had already called and spoke to the desk attendant an hour prior. Once the running and door slamming stopped it was a good stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Annie, el 19 feb. 2024
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the large group of Hockey payers this weekend. We value your comments and welcome the opportunity to serve you again. Sincerely,ANNIEFront Desk Team

10/10 Excelente

Felicia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
For it being my first time at a Holiday inn I had a wonderful experience
Se hospedó 1 noche en febrero de 2024
Respuesta de Annie T., el 11 feb. 2024
Dear Ms. Felicia, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your first time staying with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,ANNIE T.Front Desk Clerk

8/10 Bueno

Chris

Se hospedó 1 noche en enero de 2024
Respuesta de IHG MANCHESTER NH, el 30 ene. 2024
Dear Chris,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excelente

Christine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was great, staff was so kind and helpful, and our room with a king bed, fireplace, jacuzzi in the room, and our own little apartment essentially was incredible!! We had an amazing stay here. Very relaxing.
Se hospedó 2 noches en enero de 2024
Respuesta de IHG Manchester NH, el 29 ene. 2024
Dear Christine,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 Bueno

Dana P

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great breakfast
Se hospedó 1 noche en enero de 2024
Respuesta de Holiday Inn Express Manchester NH, el 24 ene. 2024
Dear Dana,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excelente

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice and clean.
I'm very picky about cleanliness and notice details (ceiling dustwebs, for example) that most people miss. Glad to report that this hotel was exemplary!
Se hospedó 2 noches en enero de 2024
Respuesta de Holiday Inn Express, el 14 ene. 2024
Dear Richard,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 Bueno

Sandra

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast was very good. The rooms need updating, feeling a little worn.
Se hospedó 1 noche en enero de 2024
Respuesta de Holiday Ijnn Express, el 13 ene. 2024
Dear Sandra,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and we are upgrading our Hotel by end of next year. We hope you will visit us again.

10/10 Excelente

linda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff and very helpful. Needed a couple of things and was accommodated quickly. Room was excellent and very clean. Absolutely would stay here again..
Se hospedó 1 noche en enero de 2024
Respuesta de Holiday Inn Express, el 13 ene. 2024
Dear Linda,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excelente

Katherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Holiday Inn Express, el 13 ene. 2024
Dear Katherine,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 Aceptable

Jen

Se hospedó 1 noche en diciembre de 2023
Respuesta de Holiday Inn Express Front Desk, el 1 ene. 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 Excelente

Cynthia

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My kids and I had a lovely time. Thank you
Se hospedó 1 noche en diciembre de 2023
Respuesta de IHG Express, el 29 dic. 2023
Dear Cynthia,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,HarryFront Desk

6/10 Aceptable

manuel

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
rooms had a smell and were out dated for cost
Se hospedó 3 noches en diciembre de 2023
Respuesta de Holiday Inn Express Front Desk, el 1 ene. 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

2/10 Terrible

Yvette

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
I was late checking in. Did not notice the outside of the building. However, upon entering my room I found a dirty sock on the floor. When I went to open the refrigerator there was a bug (alive)! The floor had not been vacuumed. The bed was comfortable. Slept well. The shower could have been cleaner but was sufficient. Appreciated the coffee maker, soap, shower gel and moisturizer.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Harry, el 12 dic. 2023
Dear Ms. Yvette,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. Also, going forward please do inform us any issues with the room at the front desk so that we can fix the issue or move you to a different room.We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,HarryFront Desk

6/10 Aceptable

Martha

Se hospedó 3 noches en diciembre de 2023
Respuesta de Harry, el 12 dic. 2023
Dear Ms. Martha,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. Also, going forward please do inform us any issues with the room at the front desk so that we can fix the issue or move you to a different room.We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,HarryFront Desk

10/10 Excelente

Cliente verificado

Viaje en grupo
Great service
The gentleman working on the afternoon and evening of Saturday, November 18th, was absolutely terrific. He promptly accommodated myself and family upon arrival and was extremely polite, each and every time we spoke. He addressed me as Mr. each conversation we had and was a pleasure to meet. Great great job.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Harry, el 20 nov. 2023
Dear Guest,"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Harryfront Desk

8/10 Bueno

Carlos

Viaje familiar
Ok but rooms a bit outdated. Friendly staff
Se hospedó 1 noche en noviembre de 2023
Respuesta de Harry, el 20 nov. 2023
Dear Carlos,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area.Sincerely,HarryFront Desk

8/10 Bueno

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Harry, el 20 nov. 2023
Dear Roberrt,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,HarryFront Desk

2/10 Terrible

Susan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Harry, el 19 nov. 2023
Dear Ms. Turner,"Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,HarryFront Desk

6/10 Aceptable

Mario

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de HOLIDAY INN EXPRESS MANCHESTER AIRPORT, el 30 oct. 2023
Thank you for the review and the feedback. Please do let us know how we can improve our service to serve you better

8/10 Bueno

Mark

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean room good for a one night stay In a quiet location off the highway
Se hospedó 1 noche en octubre de 2023
Respuesta de FRONT DESK HOLIDAY INN EXPRESS, el 26 oct. 2023
Thank you so much for your review and your feedback.

10/10 Excelente

Diana

Viaje en grupo, Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
The breakfast was really good
Se hospedó 2 noches en octubre de 2023
Respuesta de Annie - Front Desk Team, el 23 oct. 2023
Dear Diana, We are happy to learn you enjoyed our breakfast. Thank You for staying with us and sharing your feedback!

8/10 Bueno

Jasbir

Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 8 nov. 2023
Thnak you for staying with us, we appreciated for your feedback.

10/10 Excelente

Amanda

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Annie - Front Desk Team, el 23 oct. 2023
Dear Amanda, Thank You for staying with us and sharing your feedback. We greatly appreciate it!

10/10 Excelente

Arlene

Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 8 nov. 2023
Thank you for staying with us, we appreciated for your feedback.

8/10 Bueno

Kiersten

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en septiembre de 2023
Respuesta de IHG MANCHESTER AIRPORT, el 20 sept. 2023
We are glad you enjoyed your stay with us. Thank you for sharing your feedback, we sincerely appreciate it

10/10 Excelente

Veronique

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Annie, Front Desk Team, el 18 sept. 2023
Dear Veronique, We value and thank you for your feedback!

10/10 Excelente

Balkrishna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Over experience was nice.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Annie, Front Desk Team, el 12 sept. 2023
Hello, Balkarishna! We are glad you enjoyed your stay with us. Thank you for sharing your feedback, we sincerely appreciate it.

10/10 Excelente

Rana

Se hospedó 1 noche en septiembre de 2023
Respuesta de -Annie, el 2 oct. 2023
Thank you for staying with us Ms. Rana. We greatly appreciate your feedback!

4/10 Malo

Imad

Viaje familiar
Le gustó: Limpieza
The bed was broken with terrible noise and the matress was unconfortable.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 6 sept. 2023
Thank you for staying with us, we appreciated for your feedback.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 6 sept. 2023
Thank you for staying with us, we appreciated for your feedback.

8/10 Bueno

Jeom Sook

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk, el 6 sept. 2023
Thank you for staying with us, we appreciated for your feedback.